Description of Work: Ernest is a very reliable manager. I had asked for non-toxic pest removal and he complied. He came back several times and cleared the pests. He guarantees his work for one year. He is honest and pleasant and I would not consider changing companies. He gets a 10+ rating from us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CYNTHIA S.
12/2015
5.0
pest control
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Barbara W.
11/2015
5.0
pest control
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Jeannette S.
11/2015
5.0
pest control
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Carol B.
06/2015
5.0
animal removal, pest control
+ 0 more
unknown
Description of Work: They sealed an area on the roof where bats were getting into the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
David B.
02/2015
4.0
animal removal, pest control
+ 0 more
unknown
Description of Work: Sealed the roof to prevent rodents from gaining access to the attic. Put traps in attic and where I had seen evidence of rodents in the house. It went well. I did expect a second follow up visit from them wi9thout having to call. Overall good service at a fair price.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
susan G.
02/2015
5.0
pest control
+ -1 more
unknown
Description of Work: They came and inspected and told me what I need to do prior to sevice and they will return in several weeks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry W.
01/2015
5.0
pest control
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Patrick H.
12/2014
5.0
pest control
+ -1 more
unknown
Description of Work: I have used Waterloo on numerous occasions on two homes. They are always on time and the price is better than expected. Once, they stopped in and didn't charge me because there was not an issue! I always recommend them when I can.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Tim G.
07/2014
5.0
pest control
+ -1 more
unknown
Description of Work: Waterloo treated the house for pests and the treatment has proved effective. He came back a bit later to retreat an area and that, too, has been effective.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Samuel A.
09/2013
5.0
pest control
+ -1 more
Very well.
Description of Work: Pesticides for scorpions
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Christopher L.
07/2013
5.0
pest control
+ -1 more
Excellent
Description of Work: Routine pest prevention
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$85
Vicki F.
11/2012
5.0
pest control
+ -1 more
all went well
Description of Work: sprayed inside and outside of home for pest control., came back again at no additional cost after new insulation was added to attic and to treat the master bedroom a second time
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140.73
JK S.
05/2012
5.0
pest control
+ -1 more
t t
Description of Work: A honey bee colony had invaded the second story ceiling of our home. Ernesto, the owner-operator quickly assessed the problem, outlined our fix-it options/consequences for each. We chose. He went to work. A day later the bees are gone and we are very happy with the outcome. Good job. friendly, quick, great value....will call Waterloo again and recommend them highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
angela J.
11/2011
5.0
pest control
+ -1 more
It went fine.
Description of Work: I asked them to come out to spray for bugs I'd recently noticed in our shower. They did not exterminate because I did not have any of the bugs to show them so they would know what pesticide to use. They suggested that I use a water/soap mixture and even provided some soap to me to do so. They did not charge me for coming out. They also followed up with a phone call to advise if I could save a bug for them that they could proceed with returning to exterminate.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carroll P.
08/2011
4.0
animal removal, pest control
+ 0 more
He is still trying.
Description of Work: I haven't been able to get the mice out of the house. The guy has set traps and sealed the house, but, we have caught nothing. He has been here probably 3-4 times.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$333
Susan H.
11/2010
5.0
animal removal, pest control
+ 0 more
As above.
Description of Work: We had problem with squirrels getting into our house. They re-screen, set traps, and came back frequently to check on the status of the problem. Our issue seems to be resolved and we were impressed with the attention they gave to us. Would definitely recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Claudia G.
09/2009
5.0
pest control
+ -1 more
Great experience, professional
Description of Work: Extermination
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nikki Z.
08/2009
5.0
animal removal, pest control
+ 0 more
It always goes smoothly!
Description of Work: Ernest has been our exterminator since we moved into our new house and we've never had a problem that he couldn't quickly solve. He's great with kids and dogs and getting rid of those pesky critter situation whether it be rats & mice, scorpions, spiders, ants or anything else that could and has plagued us out here off the greenbelt. At our old house we used one of the biggie pest control companies and our experience was less than satisfying. Ernest is amazing! He treats our yard before parties (highly recommended in June Bug and Mosquito seasons) and will always come out for a retreat if necessary (only needed it once). Could not be happier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marty B.
07/2008
5.0
pest control
+ -1 more
Great.
Description of Work: Full pest control, including inside/outside/yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Steve C.
07/2008
1.0
pest control
+ -1 more
Work was never completed.
Description of Work: Called to service rental property for rats. Said they'd do it. Started the job but never completed or went back. Never billed me or returned calls. I don't know what happened to them.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Karla C.
07/2008
5.0
animal removal
+ -1 more
Great.
Description of Work: We had rodents in the attic. He sealed all openings and checked traps twice and did not find anymore droppings or animals. I had gotten another estimate and it was over $800.00. Overall, I was very satisfied with not only the work done, but the price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
BETTY T.
06/2007
5.0
pest control
+ -1 more
Promptly came by for and estimate, identified the problem and set a date to show up to perform the extraction. Located the birds nest in the duct of an unused water heater. He clamped off the duct on both ends, trapping the birds inside. He suggested moving the duct to a tree outside and opening it up. The birds are still using it. It seems they are gone from the attic. He then sealed openings and screened duct openings to prevent re-occurrence. We had been quoted $600 price for rats by some research operation. Very thorough and experienced. Earnest is formally with ABC as manager. Very knowledgeable about pest control in general. We will give him a go for all our pest needs. He seems to reward customer loyalty with his level of service.
Description of Work: Removed some nesting birds from our attic and sealed the entrances.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Home inspection
FAQ
Waterloo Pest Management is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Waterloo Pest Management accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Waterloo Pest Management offers free project estimates.
No, Waterloo Pest Management does not offer eco-friendly accreditations.
No, Waterloo Pest Management does not offer a senior discount.
Yes, Waterloo Pest Management offers emergency services.
No, Waterloo Pest Management does not offer warranties.
Waterloo Pest Management offers the following services: Residential and commercial, pest, wildlife, termite & bee/wasp removal.