The Steam Team

It was an Angie's List Big Deal that I purchased. It turned out fine. I was very happy with it. I didn't pay any additional. It was a good deal.

They did an okay job. It wasn’t the best carpet cleaning I have ever had but it was okay. I had to use that deal pretty quickly because my tenants were moving out.

These guys do have good equipment, that is not the problem. The problem was that they did not clean up after cleaning the ducts, they scratched my floor, they scratched the paint. It was a terrible experience. I called them and their "quality control" manager came. He said he would fix everything, including my floor. He sent someone over who had look and I never heard back from them again. They charge an aweful lot and their workers just want to get the job done so they can cash and move to the next job. Very disappointed in this company and their service.

Our16 year old tile floors had not ever been professionally cleaned. The grout color is back to what it was originally. The floors look amazing. We also had our carpet cleaned at the same time. Joseph, our tech, did a wonderful job. He was very professional and did an excellent job explaining what needed to be done and the cost. This was the second time to have Steam Team clean our carpet. We will have them back for both tile and carpet and highly recommend them and our tech, Joseph.

Excellent, professional service. Did a great job installing perfect floors.

I had 3 areas steam cleaned and had an enzyme treatment since I have pets. Joseph was the tech and explained everything to me before he did the job. He also gave me a complimentary bottle of spot remover. I was totally satisfied with the job he did. I will use The Steam Team again and would recommend them. Jan M.

Brandon from Steam Clean was very professional, thorough, and efficient. He explained everything before starting the work, gave me quotes for other carpet areas, and went above and beyond in trying to troubleshoot a tile and grout problem I had. This was my second experience with the company, and they will be my first choice for future jobs. C. B. Vaughan

He came on time, was very polite and cleaned the carpets very thoroughly. I used other carpet cleaners in Austin before, but I think The Steam Team does the best job by far.

Great job. We will bring them back to clean master suite in near future. Very professional.

They did great. No dislike and i would use them again.

They were great. They were very personable, friendly and professional. They came in, they put on their booties. Their quality was good. I've mentioned that if we did that again, I would call them again or look into their price at least. We didn't call them right away but when it was ready to expire, we did and then we were able to come up with a date that was good with everybody with no problem. They came when they said they would. They were very professional.

They were able to accommodate my request for service with one day's notice. One the day of service they called to let me know they were on their way and they showed up on time. Roman was the technician and he was courteous, professional and did a great job.

The Steam Team was very friendly and professional both in the scheduling process as well as with the work performed. Our house had recently been flooded so there was a lot of mud in the grout. After the tech left and the tile dried, I noticed a few spots that needed to be redone. They came back out and redid the area. Our house finally felt clean and back to normal and i appreciated the follow up checking in our statisfaction of work performed!

Pricing was clearly established up front. Everything looked fine when they left, but as the upholstery dried I noticed some white streaky residue on a couple of the pieces. I called and left a message on the customer service manager's voicemail. The next day, they sent someone else out to address the problem. This technician spent two hours recleaning all affected pieces and stayed long enough in the drying process to be sure all was well and that we were satisfied with the work. While I was a little edgy about the initial problem, I was completely impressed with the speed, attention and quality of getting it taken care of. I will use this company again.

The technician showed up on time, wore shoe covers, and walked through the areas to be cleaned to look for trouble spots. He moved all the heavy furniture and put everything back when done. Very polite and very thorough. He made recommendations on what types of spot cleaners to use (and avoid). We have a lot of traffic with 3 kids and two dogs, and our carpet looked great when it was all steam cleaned. I also like that from time to time The Steam Team donates a portion of their profits to our local elementary school.

They are good and I have used them approximately 10 times. They are great and I go there all the time. Most of the time they will give me a $25 off gift card for the next cleaning so it reduces the price further. They are excellent. Even though I can find cheaper services on Angie's List I just feel like they are a gem so I use them all the time.

We contacted the Steam Team to fix some water damage in our house due to a ruptured refrigerator line that spilled water all over our kitchen. They came out promptly and used their tools to figure out the extent of the damage and what would need to be done. They had to pull some baseboards, drill holes, run a dehumidifier, use large blowers for several days, and apply anti-microbial treatment. The blowers were pretty loud but they warned us ahead of time. It was frustrating to have to deal with water damage but it was nice to have our minds put at ease that there wouldn't be mold growing in the walls or permanent structure damage. They were even flexible on the price and were much more reasonable than a competitor who quoted us for the same work. I only wish they were 'full service' and put the baseboard back on but they told us they didn't do that sort of thing so it was not a surprise. Overall we were satisfied with the work.

It went very good. I paid an additional amount for the service. This was my first time using them. They were good quality. They were prompt.

That went well. It was a big job. It was pretty expensive and it took him quite a while.

I had a very difficult time in Austin finding a company that cleaned area rugs for a REASONABLE fee. Plus, everyone wants to do it in your home and not a lot of drop off places. Steem Clean takes drop offs and they did an excellent job within 2 weeks . The price was a bit higher than I am used to paying in my hometown of Evanston, IL, but I was thrilled to find someplace to do it. I would definitely use them again.

Technician showed up early for the appointment, after calling to confirm that was okay. He was extremely professional and polite, and went above and beyond what I expected. I would definitely use this company again.

The technician was very friendly and overall, it went very well. They did a great job and gave me a 10% discount on top of the coupon for being an Angie’s List member. They showed up on time and quality was very good.

Steam Team was able to be at my house same day when I called! Unfortunately, I had a couch that was 'beyond repair' - the damage was so great that the cleaning costs out valued the sofa. But the rep couldn't have been nicer, on time, straightforward about everything, not pushy, and gave me a free sample of their cleaner anyway. I would definitely call them again.

I was told that someone would come between noon and 4:00. Joseph arrived before noon, which was great. He immediately went to work, cleaning the sofa and chair. He removed red ink stains, black stains, and dog hairs. It looks like new.

The carpet has been through 12 years of two boys and two big dogs so extremely run down and stained. The team took a little extra time and effort and it turned out great. Will definately recommend them to everyone.