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The Steam Team

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

The Steam Team is a true Austin original, the only locally owned, full-service cleaning, restoration and catastrophe management company in the greater Austin area. The Steam Team serves homeowners and businesses with a wide range of services, meeting both routine and emergency needs with prompt, expert, guaranteed service. Founded in Austin in 1983, The Steam Team has steadily expanded its service offerings and was named one of Austin's fastest-growing companies by the Austin Business Journal in 2003. In 2005 we were selected as the only finalist for the Austin Chamber of Commerce Business Awards for customer service. The company has built its reputation on performing beyond even the highest expectations, with greater professional focus and personal involvement than its competitors .

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

The Steam Team is a true Austin original, the only locally owned, full-service cleaning, restoration and catastrophe management company in the greater Austin area. Serving Austin for over 30 years!

Services we don't offer

Ask for Details

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7343 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 301-325 of 343 reviews

Elizabeth B.
11/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

edithann H.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Tech did a great job and advised upfront of all cost and details

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sid M.
10/2015
4.0
carpet cleaners, ceramic tile, flooring contractor, oriental rug cleaning
  + 2 more
unknown
Description of Work: Cleaned 3 area rugs and one large carpet and added protection on large carpet and one rug. Job went smoothly. Asked them back to clean grout.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

Amy W.
10/2015
4.0
carpet cleaners, remodeling
  + 0 more
unknown
Description of Work: They did water damage mitigation. Dehumidifiers, antimicrobial cleanse, pulled off the damaged dry wall and floor trim . Overall the work was fine the estimator was very good at explaining everything. I think we |Ay have asked them to come on short notice. For about 1 week when I was trying to confirm start date, i didnt get a call back. Then they started on the discussed date but we were a little unprepared for them since none of my calls/ emails had been returned. Overall the work was great. After working with landscapers and remodelers as well ( our house had some flooding, i noticed that all these places administrative/ communication was mediocre yet actual work was very good. Crazy busy from memorial day floods i guess

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

GLEN G.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: DOS 3/15/2015 $300
Rating CategoryRating out of 5
Yes, I recommend this pro

vernon M.
07/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Steam Team
.

Jill R.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie A.
04/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: They did floor restoration and water damage repair to walls and ceiling after a leak in our water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith and Betty S.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned our family room, dinning room,two halls. They were on time and left everything back in order. I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martell S.
04/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Cleaned tile and grout. Color sealed the grout. | |The guy from SteamIt that performed the work was a champ!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mae Beth P.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The Steam Team cleaned my sofa and loveseat. Because I have dogs, I also requested the deodorizer for both pieces of furniture. The 2 technicians arrived on time, were very professional and friendly. I would definitely recommend them and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Brian C.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
great
Description of Work: clean carpets and sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Dale R.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned soft furniture and two carpets. Was fine-- just expensive for 1.5 hours of work. Still do not think that water treatment of furniture and carpeting is the most effective. All the cat hair did not come out of one of the carpets.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

Art L.
01/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Arrived on time...cleaned 3 bedroom carpets and one 9x12 carpet in living area...performed all services to our satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary B B.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon C.
12/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: They steam cleaned my tile and grout (approx. 600 sq. ft.); steam cleaned and treated for pet stains and odors a sofa, chair-and-a-half, ottoman, and about 10 pillows. The technician was on time, and gave me an estimate that included separate prices for the various add-on options that were available. I am pleased with the work and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jerry F.
12/2014
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
unknown
Description of Work: All the carpets were shampooed in preparation of selling the home. All stains were removed and carpets looked very well after treatment

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary S.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Punctual, professional, pleasant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeanne .
07/2014
5.0
carpet cleaners, air duct cleaning
  + 0 more
Great
Description of Work: Clean my carpet

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$179

Melissa M.
06/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

anna L.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned my carpets and area rugs. The work was very well done but they added on a few "extras" that I didn't think we needed. My husband Ok'd them without my knowledge.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$800

Chris K.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diane V.
03/2014
4.0
upholstery cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam H.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1904 West Koenig Ln, Austin, TX 78756

http://www.thesteamteam.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
General Remodeling,
Hardwood Flooring Sales and Installation,
Interior Painting

FAQ

The Steam Team is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

The Steam Team accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Steam Team does not offer free project estimates.
Yes, The Steam Team offers eco-friendly accreditations.
No, The Steam Team does not offer a senior discount.
Yes, The Steam Team offers emergency services.
Yes, The Steam Team offers warranties.
The Steam Team offers the following services: The Steam Team is a true Austin original, the only locally owned, full-service cleaning, restoration and catastrophe management company in the greater Austin area. Serving Austin for over 30 years!
Ask for Details

Contact information

1904 West Koenig Ln, Austin, TX 78756

http://www.thesteamteam.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM