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The Steam Team

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

The Steam Team is a true Austin original, the only locally owned, full-service cleaning, restoration and catastrophe management company in the greater Austin area. The Steam Team serves homeowners and businesses with a wide range of services, meeting both routine and emergency needs with prompt, expert, guaranteed service. Founded in Austin in 1983, The Steam Team has steadily expanded its service offerings and was named one of Austin's fastest-growing companies by the Austin Business Journal in 2003. In 2005 we were selected as the only finalist for the Austin Chamber of Commerce Business Awards for customer service. The company has built its reputation on performing beyond even the highest expectations, with greater professional focus and personal involvement than its competitors .

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

The Steam Team is a true Austin original, the only locally owned, full-service cleaning, restoration and catastrophe management company in the greater Austin area. Serving Austin for over 30 years!

Services we don't offer

Ask for Details

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7343 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 276-300 of 343 reviews

William B.
05/2018
5.0
carpet cleaners
  + -1 more
Very we;;/
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Bo C.
01/2018
5.0
carpet cleaners
  + -1 more
Great results and very thorough!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret G.
08/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael W.
07/2017
5.0
remodeling
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Ted P.
07/2017
5.0
carpet cleaners
  + -1 more
great work overall
Description of Work: steam carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy B.
06/2017
5.0
carpet cleaners
  + -1 more
better than I expected!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

James Z.
04/2017
5.0
carpet cleaners
  + -1 more
Good experience!
Description of Work: Bedroom and bath tile cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paul M.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Did great job. Would Rehire.
Description of Work: Carpet and Rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne T.
03/2017
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
Great. I can dry clothes now!
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LEIGH B.
01/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$90

John M.
11/2016
5.0
carpet cleaners
  + -1 more
better than expected - A+
Description of Work: Carpet clenaing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Joyce T.
11/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael T.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Amanda V.
07/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice T.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

Nitnoy S.
06/2016
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Rug cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Edie R.
05/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammy W.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Mold remediation. Removed wet Sheetrock, humidifier used. Went very well. Very professional team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Richard D.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very professional and fast
Rating CategoryRating out of 5
Yes, I recommend this pro

MARK G.
06/2006
5.0
carpet cleaners
  + -1 more
I thought the people from The Seam Team were very friendly and efficient. They were also very conscientious when moving all of my things too. They took extra good care of everything and did a very good job as well. I would have no problem hiring them to come again and do it all over again.
Description of Work: Steam Team cleaned seven rooms in my 3500 sq. ft. house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

06/2006
5.0
carpet cleaners
  + -1 more
I have been using this company on and off for seven years now. They are always consistent with the work. I have white carpet in my house. They always got all the stains out, leaving it looking very clean. The workers were friendly and professional. My carpet dried in about four hours.
Description of Work: They came and cleaned three rooms, one hallway and the stairs. The not-so-heavy traffic areas were not cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
3.0
carpet cleaners
  + -1 more
The people were on time. They were also very courteous and professional. They did not have to move the furniture around. The carpet dried fairly quickly and all stains were removed. They did and excellent job.
Description of Work: They cleaned the carpet in one room and they also cleaned a floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Greg F.
06/2006
5.0
carpet cleaners
  + -1 more
We have used this company about three times within this year. Overall, I think they did a great job because they got all the stains out of the carpet, besides the red food stains that were already there before we moved in that they could not get out. They put all the furniture back after they were done, and even put something underneath the furniture so that they didn't touch the wet carpet. The people that they sent out were on time.
Description of Work: They came in and cleaned six rooms of carpet. They also moved the furniture around in the rooms to get underneath.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Ken K.
06/2006
5.0
carpet cleaners
  + -1 more
These guys were extremely good. In fact, they moved all of our carpet and moved it back when they were done. They were able to get most of my stains out, so we were very satisfied with the work that they did. I would definitely recommend them to anyone who needs their carpets clean.
Description of Work: They cleaned our carpet in the living room, dining room, three bedrooms, and our hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

COX A.
09/2005
4.0
carpet cleaners
  + -1 more
THEY CAME OUT RIGHT AWAY WHEN WE CALLED AND BEGAN WORKING ON THE WATER SOAKED CARPETS. WE WOULD RECOMMEND THIS COMPANY TO ANYONE WANTING TO CLEAN THEIR CARPETS OR HAD WATER DAMAGE.
Description of Work: THE STEAM TEAM DOES RESIDENTIAL AND COMMERICAL PROPERTY CARPET CLEANING. WE HAD WATER DAMAGE WITHIN THE OFFICE BUILDING. THEY CAME OUT RIGHT AWAY AND BEGAN THE PROCESS OF TAKING THE WATER OUT OF THE CARPETS, AND THEN LATER CLEANING THEM TO REMOVE ANY POSSIBLE SMELL AFTERWARDS.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Contact information

1904 West Koenig Ln, Austin, TX 78756

http://www.thesteamteam.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
General Remodeling,
Hardwood Flooring Sales and Installation,
Interior Painting

FAQ

The Steam Team is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

The Steam Team accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Steam Team does not offer free project estimates.
Yes, The Steam Team offers eco-friendly accreditations.
No, The Steam Team does not offer a senior discount.
Yes, The Steam Team offers emergency services.
Yes, The Steam Team offers warranties.
The Steam Team offers the following services: The Steam Team is a true Austin original, the only locally owned, full-service cleaning, restoration and catastrophe management company in the greater Austin area. Serving Austin for over 30 years!
Ask for Details

Contact information

1904 West Koenig Ln, Austin, TX 78756

http://www.thesteamteam.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM