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The Steam Team

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

The Steam Team is a true Austin original, the only locally owned, full-service cleaning, restoration and catastrophe management company in the greater Austin area. The Steam Team serves homeowners and businesses with a wide range of services, meeting both routine and emergency needs with prompt, expert, guaranteed service. Founded in Austin in 1983, The Steam Team has steadily expanded its service offerings and was named one of Austin's fastest-growing companies by the Austin Business Journal in 2003. In 2005 we were selected as the only finalist for the Austin Chamber of Commerce Business Awards for customer service. The company has built its reputation on performing beyond even the highest expectations, with greater professional focus and personal involvement than its competitors .

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

The Steam Team is a true Austin original, the only locally owned, full-service cleaning, restoration and catastrophe management company in the greater Austin area. Serving Austin for over 30 years!

Services we don't offer

Ask for Details

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7343 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 326-343 of 343 reviews

Krista D.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger B.
01/2014
5.0
interior painters
  + -1 more
.
Description of Work: Fixed ceiling that had water damage. |Repaired flooring of laundry room |Painted all areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
08/2013
5.0
carpet cleaners
  + -1 more
It went perfectly.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen A D.
08/2013
5.0
carpet cleaners
  + -1 more
They did a great job.
Description of Work: They deep-cleaned two rooms of carpeting and provided a a bottle of spotter.
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Mary R.
03/2013
5.0
carpet cleaners
  + -1 more
Very well.
Description of Work: Arrived on time. Cleaned master room . Did good work in a reasonable time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

BO L.
02/2013
4.0
carpet cleaners
  + -1 more
They did and good job
Description of Work: I purchased a Big Deal for The Steam Team
Rating CategoryRating out of 5
Yes, I recommend this pro

Warren G N.
12/2012
5.0
carpet cleaners
  + -1 more
Great.
Description of Work: Steam cleaned 3 rooms. Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

ernie V.
11/2012
1.0
carpet cleaners
  + -1 more
Never performed.
Description of Work: I thought I purchased this deal but it had a stipulation that it had to sell a certain amount of specials before you could get the deal. I never knew it was confirmed and thought it was never offered, therefore I never even knew about it until now. Was I charged? I never received an email that it was confirmed. I guess it must be expired, will I received a credit.
Rating CategoryRating out of 5

Dianna P.
10/2012
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Gerald K.
10/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
See above.
Description of Work: Ruben cleaned the carpets in two bedrooms, their closets, and the stairs. He also cleaned the tiles and grout in the attached bathrooms and the kitchen. He did an amazing job on all the carpets and tiles. The carpet on the stairs was badly stained and I honestly didn't think it was going to clean up, but now it looks like new. Ruben also made my kitchen tiles look like new. A's all around!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

Sharon T.
08/2012
5.0
carpet cleaners
  + -1 more
I explained it above.
Description of Work: Eric Garcia was the service person and did a wonderful job!! My carpeting had many pet stains and it was disgusting. He treated them carefully and then did a great steam cleaning job. Carpet looked almost new when he finished. He left me a bottle of spot remover. I will use The Steam Team again (soon) and will ask for him.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Daniel R.
03/2012
5.0
ceramic tile
  + -1 more
Excellent experience.
Description of Work: I took advantage of their $99.00 special for tile/grout cleaning of the floors. I called on Tuesday and they set up an appointment the next day. They called me 30 minutes before arrival and the entire job was completed in approximately one hour. They came with a two man team that were very polite and professional. They did an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Pamela G.
03/2012
5.0
carpet cleaners
  + -1 more
See above
Description of Work: Todd arrived promptly and went right to work. My bedroom needed a serious cleaning due to two dogs. He did an amazing job on the carpet, and it looks almost new. He was friendly and extremely professional. Todd cleaned up well and left no waste or "mess" that others tend to forget. I will definitely hire them again. Ask for Todd!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Michael K.
01/2011
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Mario worked longer and harder then he expected but remained cheerful throughout. my carpets and tile had so much soil he had to empty his tank half-way through. what should have been a 90 minute job took him 3 hours (not his fault - just more dirt then he expected). He kept at it until the job was done (with a protein bar from me to hold him over until his late lunch). I will definitely use The Steam Team and again and Mario in particular.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Laura W.
06/2010
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
Excellent
Description of Work: Cleaned the carpet. Did good job. Just as good as more expensive carpet cleaners in town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BJ C.
10/2007
5.0
carpet cleaners
  + -1 more
Carpet looked excellent!
Description of Work: Cleaned 3 bedrooms, living area and two hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

RICHARD L.
09/2006
5.0
air duct cleaning
  + -1 more
On-time, pleasant and good job.
Description of Work: Cleaned HVAC ducts, disinfected pan, etc.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$245

Contact information

1904 West Koenig Ln, Austin, TX 78756

http://www.thesteamteam.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
General Remodeling,
Hardwood Flooring Sales and Installation,
Interior Painting

FAQ

The Steam Team is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

The Steam Team accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Steam Team does not offer free project estimates.
Yes, The Steam Team offers eco-friendly accreditations.
No, The Steam Team does not offer a senior discount.
Yes, The Steam Team offers emergency services.
Yes, The Steam Team offers warranties.
The Steam Team offers the following services: The Steam Team is a true Austin original, the only locally owned, full-service cleaning, restoration and catastrophe management company in the greater Austin area. Serving Austin for over 30 years!
Ask for Details

Contact information

1904 West Koenig Ln, Austin, TX 78756

http://www.thesteamteam.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM