Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

The Bug Master

Pest Control, Animal Removal

About us

At Bug Master we are passionate about customer service. We pride ourselves on quick response times and effective solutions for your pest problems. We are focused 100% on being a great pest control company and offer a 100% satisfaction guarantee. Check our reviews and contact us today with complete confidense

Business highlights

44 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & Commercial Pest Control We cover every type of pest for homes and businesses including: General Pests • Ants • Roaches • Spiders • Scorpions • Fleas/Ticks • Silverfish/Earwigs • Mosquitoes Major Pests • Termites • Bed Bugs Rodents & Urban Wildlife • Mice • Rats • Squirrels • Raccoons • Opossums • Skunks • Birds • Bats

Services we don't offer

Lawn Care

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8187 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 101-125 of 187 reviews

Pattie S.
02/2018
5.0
pest control
  + -1 more
Great. They did a great job
Description of Work: Under ground Wasp kill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from The Bug Master
We appreciate your words!

Sheila B.
06/2017
5.0
pest control
  + -1 more
Fine. Have used for years.
Description of Work: Extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$112

Response from The Bug Master
Thanks for your feedback! We look forward to serving you for years to come.

Steve S.
02/2017
5.0
pest control
  + -1 more
Well done by agent
Description of Work: Bug prevention

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from The Bug Master
We appreciate your comments! We'll let your tech know how happy you are with your service.

CECELIA T.
01/2017
5.0
pest control
  + -1 more
Excellent.
Description of Work: pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Bug Master
We love hearing feedback from our customers. Thank you!

Barbara W.
10/2016
5.0
pest control
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Bug Master
Thank you for your feedback!

Alice F.
08/2016
5.0
pest control
  + -1 more
Continue application through fall
Description of Work: Mosquitos eradication and prevention

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$40

Response from The Bug Master
Thank you for your response! Let us know if you need help for future mosquito issues.

Melissa B.
07/2016
4.0
pest control
  + -1 more
unknown
Description of Work: mainly spray for scorpions and take down wasp nests

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

Response from The Bug Master
Thank you for sharing! Let us know if there's anything we can help you with in the future.

Laird M.
07/2016
5.0
pest control
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Bug Master
Thank you for your feedback. We appreciate hearing from all our customers!

Brad K.
06/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from The Bug Master
Thank you for taking the time to give a positive response. We appreciate hearing from all our customers.

Tonya C.
06/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from The Bug Master
We appreciate you taking time out of your day to give us feedback.

Mike C.
04/2016
5.0
pest control
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from The Bug Master
Thanks for the feedback! We appreciate your business. Please let us know if you need anything.

Bob L.
03/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

Response from The Bug Master
Thanks for the feedback. Glad you are pleased with your service so far. Please let us know if you need anything!

Frank B.
03/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Quarterly residential bug prevention spray - inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Response from The Bug Master
Thanks for taking the time to give us some feedback. Reviews are a big help to local businesses like ours! Please reach out and let us know if you need anything.

Wayne D.
03/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Perimeter bug spray and interior spray at request. Also very dog friendly technicians.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from The Bug Master
Thanks for taking the time to provide a review, we can always use more feedback from customers. Glad you are pleased with your service. Please let us know if you need anything.

Gary G.
09/2007
5.0
pest control
  + -1 more
BugMaster was easy to talk to, very nice and convenient to schedule. The man who arrived was personable and dressed neatly. He worked quickly and seemed very knowledgeable. He also advised us on different alternatives of sprays. Best of all, we have not seen a single bug since they sprayed.
Description of Work: Bugmaster sprayed my 2400 square foot home for spiders, roaches and ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Bug Master
Thanks your for taking the time to leave a review. This type of feedback is a huge endorsement for service companies like ours. Thanks for your business and please let us know if you ever need anything.

Alan B.
09/2007
5.0
pest control
  + -1 more
I am very happy with the work this company did. I will not be able to know how good of a job they did until I let some time pass to see if the ant problem returns. There was only one small problem they still have to deal with. They had a little accident during the job, so I called them to come back and fix it for me. I do not worry about them not coming because they seemed to be a very professional company.
Description of Work: We had a pest problem when we had our home remodeled. We discovered an infestation of ants, so we hired this company to help us get rid of them. They also put in some animal traps in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

Response from The Bug Master
Thanks for your feedback. Your trust in our company is a huge compliment. Please let us know if there is anything you ever need.

Derek C.
10/2006
5.0
pest control
  + -1 more
The person who took the order did a good job listing my concerns for the tech to investigate. The tech arrived when promised and was polite, knowledgeable and thorough. All of the ants were gone by the next day. I'm pleased and I signed up for a quarterly treatment plan.
Description of Work: I called Bug Master to treat a carpenter ant infestation as well as treat for fire ants and cockroaches.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from The Bug Master
Thanks for your feedback. Customer satisfaction is our biggest concern, and I am happy to hear we were able to meet your expectations. Please let us know if you ever need anything.

JACKIE H.
09/2006
5.0
pest control
  + -1 more
Chad, the exterminator, was very courteous and knowledgeable. He was on time and completed the job in a timely manner. I would definitely recommend Bug Master to my friends and family.
Description of Work: Bug Master sprayed the inside and outside of my home as well as in the attic. They also treated an ant mound. I was having a problem with carpenter ants and a wasp nest by my back door. They treated both and I have not had a problem since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135.31

Response from The Bug Master
Thank you for your feedback. I am happy to hear that we were able to meet your expectations. Your satisfaction is our number one priority. Please contact us if you should ever need anything.

LISA K.
07/2006
5.0
pest control
  + -1 more
VERY VERY VERY Good place, they did a nice job, very punctual and pleasant. Really happy with them. Highly recommend them.
Description of Work: Spraying for bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from The Bug Master
Thanks for the endorsement, that means a lot to us!

MATT S.
07/2006
2.0
pest control
  + -1 more
The service was poor. I called their office twice to inquire about basic pest control service and prices. I never got to talk to anybody. I waited on hold for 6:35 minutes for JJ, who never picked up. The receptionist did pick up several times. I don't know if I would hire this company.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Response from The Bug Master
Thank you for your feedback. I have to apologize for the disappointing service you received. It is our goal to exceed customer expectation and your story is proof we still have a long way to go. I am happy to report that we have made a number of administrative and personnel changes since your remarks. These changes have helped to address and avoid issues like the ones you experienced. Sorry to have dropped the ball.

Michelle K.
06/2006
4.0
pest control
  + -1 more
This company is above average in the service that they provide. They come here quarterly for $98. The staff is friendly and professional. They spray both inside and outside our home. I am pleased with the service overall. They come out here when I expect them and usually do call the day before to confirm the service.
Description of Work: Bug Master does routine pest control on a quarterly basis for termites.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from The Bug Master
Thank you for your feedback. Your satisfaction is our goal and I am glad to hear we were able to provide you with a quality service. We still have room to improve and you feedback will be helpful as we take on those challenges.

06/2006
5.0
pest control
  + -1 more
They were good thorough with the spraying, I thought, or I wouldn't stick with them. They took only about 40 minutes for the job. I had them come out about every other month and they seemed to be experienced and helpful. I never had a problem with their service guys.
Description of Work: They sprayed the entire inside and outside of our home for ants and spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Response from The Bug Master
Thanks you for your feedback. I am glad to hear we have been able to provide you with a service you are pleased with.

THOMAS O.
06/2006
5.0
pest control
  + -1 more
I had them come out about 4 times a year and they were thorough and I was happy with them. They guys were friendly and helpful and looked professional. They showed up on time and will notify you of any scheduling problems. I liked them so I didn't mind mentioning that they were pretty good.
Description of Work: They sprayed the exterior perimeter of my home for ants, scorpions and put in L D boxes for rats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Response from The Bug Master
Thanks for the feedback. Reviews like this are extremely helpful to local service providers like us. Please let us know if there is ever anything we can do.

06/2006
5.0
pest control
  + -1 more
Bug Master comes to our home once quarterly to spray for pests both inside and out. We have only had one outbreak of sugar ants since they have been spraying and they came right out to take care of the problem. They are always on time and they even offer organic products for our daughter's sake. This was the biggest selling point to us.
Description of Work: Bug Master controls the pests inside and outside our home quarterly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Response from The Bug Master
Thanks for taking the time to leave our company a review. Customer feedback and endorsements are a huge help to local service providers like ours. Thanks you for your business.

KELLI W.
06/2006
5.0
pest control
  + -1 more
They are a local company that did an outstanding job. They came on time and they were willing to go the extra mile. They were knowledgeable about what they did. They have explained in detail what the chemicals are they used. They were very honest and respectful. They also had a great price. They actually come out to my home four times a year.
Description of Work: They sprayed the inside and outside of my home. Inside they sprayed our baseboards, under my cupboards, and under my doors. Outside they sprayed around the base of my home and around the steps that lead into my house for flea and ticks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Response from The Bug Master
Glad to hear we were able to meet your expectations. Your satisfaction is our number one goal, and it seems like we are doing a good job. Thanks for your feedback.

Contact information

1912 Smith Road, Austin, TX 78721

http://www.thebugmaster.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
TPCL # 4211
Trade License Locale
TX
Trade License Authority
Texas Department of Agriculture

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

The Bug Master is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Bug Master accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Bug Master offers free project estimates.
Yes, The Bug Master offers eco-friendly accreditations.
No, The Bug Master does not offer a senior discount.
Yes, The Bug Master offers emergency services.
Yes, The Bug Master offers warranties.
The Bug Master offers the following services: Residential & Commercial Pest Control We cover every type of pest for homes and businesses including: General Pests • Ants • Roaches • Spiders • Scorpions • Fleas/Ticks • Silverfish/Earwigs • Mosquitoes Major Pests • Termites • Bed Bugs Rodents & Urban Wildlife • Mice • Rats • Squirrels • Raccoons • Opossums • Skunks • Birds • Bats
Lawn Care

Contact information

1912 Smith Road, Austin, TX 78721

http://www.thebugmaster.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day