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The Bug Master

4.8(
187
)

Pest Control, Animal Removal

About us

At Bug Master we are passionate about customer service. We pride ourselves on quick response times and effective solutions for your pest problems. We are focused 100% on being a great pest control company and offer a 100% satisfaction guarantee. Check our reviews and contact us today with complete confidense

Business highlights

44 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & Commercial Pest Control We cover every type of pest for homes and businesses including: General Pests • Ants • Roaches • Spiders • Scorpions • Fleas/Ticks • Silverfish/Earwigs • Mosquitoes Major Pests • Termites • Bed Bugs Rodents & Urban Wildlife • Mice • Rats • Squirrels • Raccoons • Opossums • Skunks • Birds • Bats

Services we don't offer

Lawn Care

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8187 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
1%
1
4%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 176-187 of 187 reviews
janet M.
09/2014
5.0
pest control
  + -1 more
Their prices are competitive.
Description of Work: They are great and I have used them for years. They are dependable, nice and they do a pest preventive spray.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Bug Master
Thanks for the feedback! We try and always focus on prevention, and I am happy to hear that comes across in our service. Thank you for your continued patronage, and please let us know if you ever need anything.
Andrea L.
08/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Very pleased. Sprayed inside, outside, put anti-bug granules in attic, sprayed garage & an out building. I signed up for quarterly service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from The Bug Master
Thank you so much for your kind words and valuable feedback. We are so pleased that you have had a good experiance and shared your experiance with other members. Please feel free toalways let us know if we can do anything for you.
Wayne A.
07/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Performed bug repellent services. Responded quickly and provided a professional level service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156
Response from The Bug Master
Thank you for your feedback! We know that your time is valuable and appreciate your input. If we can be of further assistance please let us know.
Katherine M.
07/2014
5.0
pest control
  + -1 more
unknown
Description of Work: initial pest control treatment. start of new service. on time. friendly. seemed to be full service. they didn't finish the treatment and had to come back a 2nd time but we did not have to be home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from The Bug Master
Thanks you for your feedback. Information like this is incredibly valuable to small businesses like ours. I'm glad to hear that your service has met your expectations so far! Please let us know if we can be of service.
Russell P.
06/2014
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Bug Master
Thank you for the business review. Your feedback is always valued by our company.
Joseph B.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed for pests and bugs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92.01
Response from The Bug Master
Hi [member name removed], Thank you for taking time out of your busy day to post your review. It is reviews like this that help neighbors pick and choose the right service company to work with. Your feedback is always appreciated by The Bug Master. Have a great summer! Mike
Sheila B.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed for insects
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95.09
Response from The Bug Master
[member name removed], Thank you for taking time to post your review on The Bug Master. Your feedback is always appreciated by us and helps your neighbors choose the right service company to work with. Have a great summer.
David P.
05/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Treated the interior and exterior of my home with green insecticides.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Response from The Bug Master
Hi [member name removed], Thank you for the A rating. Reviews like yours help others when trying to choose a service company. We know that your time is valuable and appreciate the time it takes to stop and post such a review. Always know that if you need anything we are just a quick email or phone call away. Sincerely
Armando F.
09/2013
5.0
pest control
  + -1 more
unknown
Description of Work: They treat the inside for and outside of the home for water bugs. It turned out fine. They are efficient and we have used them for the last few years. They are always very professional and accommodating.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Bug Master
Thanks for the feedback. I am pleased to hear you have had good service. Your satisfaction is our goal and please let us know if we can do anything for you.
Gail G.
09/2013
5.0
pest control
  + -1 more
unknown
Description of Work: They treat the outside of our home for carpenter ants. We like Bug Master. We pay for a service that includes treatment for the outside the home. They do a really good job making sure we don’t have any ants or termites.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Bug Master
Thank you for your feedback. Reviews like yours are extremely helpful to local businesses like ours. I am happy you feel good about your purchase. With all the service providers out there, I am proud that you chose my family's business to be your service provider.
john R.
12/2012
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: Very Pleased. Recently purchased a home with a rodent infestation. Bug Master began service within 24 hours of my call and has been solidly delivering service ever since.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Bug Master
Thanks for the feedback. Your satisfaction is our number one goal. Glad to hear we have been able to live up to your expectations.
Jeffrey & Robyn K.
03/2012
5.0
pest control
  + -1 more
Great!
Description of Work: They do our quarterly spraying & our technician (Daniel) is always friendly, thorough and on time.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from The Bug Master
Thanks for the feedback, Daniel is a good one! I'll pass the message along to his manager.

Contact information

1912 Smith Road, Austin, TX 78721

http://www.thebugmaster.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*

Trade License Number
TPCL # 4211
Trade License Locale
TX
Trade License Authority
Texas Department of Agriculture
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Pest Control,
Animal Removal

FAQ

The Bug Master is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Bug Master accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Bug Master offers free project estimates.
Yes, The Bug Master offers eco-friendly accreditations.
No, The Bug Master does not offer a senior discount.
Yes, The Bug Master offers emergency services.
Yes, The Bug Master offers warranties.
The Bug Master offers the following services: Residential & Commercial Pest Control We cover every type of pest for homes and businesses including: General Pests • Ants • Roaches • Spiders • Scorpions • Fleas/Ticks • Silverfish/Earwigs • Mosquitoes Major Pests • Termites • Bed Bugs Rodents & Urban Wildlife • Mice • Rats • Squirrels • Raccoons • Opossums • Skunks • Birds • Bats
Lawn Care

Contact information

1912 Smith Road, Austin, TX 78721

http://www.thebugmaster.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day