Description of Work: They came out for a gardon design and emailed me a darwing. I was expecting some recommendations of which area for what kind pf plants
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$99
Jim P.
01/2017
1.0
landscaping
+ -1 more
Provided them with 3 dates that would work for us to meet on 12/16/2106. Never heard from them and we are now past a couple of the dates we provided. Just canceled and am getting a refund from Angie's List.
Description of Work: Bought a deal to get a landscaping design for $49 from Resolution Gardens on 12/16/2016.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$49
Tanyia C.
12/2016
5.0
landscaping
+ -1 more
Very well. Stephanie was professional and prompt.
Description of Work: They leveled a terribly steep backyard by installing steps and granite walkways.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Jose M.
11/2016
5.0
landscaping
+ -1 more
Very good. They provided great ideas with detailed plans and with an enhanced focus on local plants/trees. Paid for the landscaping plans and a full quote for the services. Now we need to save to actually get it done.
Description of Work: Landscaping layout for our backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Christi S.
10/2016
5.0
landscaping
+ -1 more
It was fine. I didn't use their service because of a money thing but yeah, they were fine. They provided me with a design that I had asked for. I give them all As, all the way across. They did not disappoint me in any area whatsoever.
Description of Work: I had a big deal purchase with Resolution Gardens from Angie's List. They came and gave me a design for landscaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Robert B.
10/2016
2.0
landscaping
+ -1 more
Not very well. We assumed that the person that gave us drawings and the bid worked for the Resolution Gardens but when I asked him to came back to check the progress of the job he was unavailable/unwilling and may have been a contractor. We never saw him again in the month that it took to complete. It was agreed that they would put a liner in a bed(but did not) that was being changed to rock only and now I am fighting nut sedge(nut grass) to keep it from coming up through the rocks. They removed two tree trees but did not dig out the stumps and the trees are coming back. They removed some ground cover but did not did up the roots and it is a regular battle to keep it out of the new beds. Some plants that were agreed to were substituted.
Description of Work: Landscaping of our front yard.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
$5,500
Nancy R.
09/2016
1.0
landscaping
+ -1 more
I first emailed Randy 8/11/16, and received no response at all. I emailed again a month later and eventually had to call, to find out he had "lost" my email because he was out of town. In 2 months, I couldn't get him to commit to a date or even to discuss date options. I had paid $100 consult fee up front. I don't understand how he does business this way, but I found him to be sorely lacking in customer service and I have no intention of using him to design my garden.
Description of Work: Design and build an entire garden, with beds, drip irrigation, and fence.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
$100
Janice O.
09/2016
4.0
landscaping
+ -1 more
I think they are very talented. They did lack further details of the pathway they were going to install, especially when it came to supplies needed. I asked to see if I could have addresses of some of the other homes that they had worked out previously as a references, and the one house I did see did not look like their Facebook page. I was really wanting my garden to look like the one they use on Facebook. In the end you decided not go with them due to lack of courtesy and communication.
Description of Work: A bid for a garden pathway.
Rating Category
Rating out of 5
Werner S.
09/2016
3.0
landscaping
+ -1 more
What we got, was just a plan for a small area of our one acre. The discussed outdoor kitchen and patio was not planned at all. Most of the area was not planned at all even not at high level. The assumed value of the regular deal of more than $ 300 was not what we got.
Description of Work: We wanted to get an overall plan for our garden as described in the text for the deal.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$49
karen S.
09/2016
5.0
landscaping, lawn service
+ 0 more
J came to my home and we discussed various projects that I would like to do around our yard. We decided to plant 3 fruit trees to start the yard transformation, plus several areas required a clean up. We are working out the details now.
Description of Work: Landscaping plans
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darlene H.
08/2016
5.0
landscaping, tree service, hardscaping
+ 1 more
Very well. Resolution Gardens was very helpful. Took pictures all around my house. We walked the yard and discussed my needs and goals. He noted all the brick and landscape rock I had available. He then went back to his office and sent me ideas for each section by drawing in those changes on the existing pictures. He emailed this back to me within 2 days.
Description of Work: Landscape design
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
James H.
08/2016
3.0
landscaping
+ -1 more
Fine. The consultant was punctual and helpful; she spent about 20 minutes speaking to my wife and me about potential projects. But the final product was disappointing. The "sketches" we received looked like she took pictures of our yard and edited them in Windows paint, drawing some of the features we discussed with a paint brush on the thick setting. See picture. I know I shouldn't expect much for $50, but I was expecting more than that.
Description of Work: Landscape consulting.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$50
Kate G.
08/2016
4.0
landscaping
+ -1 more
I bought that for my daughter. She is the one who had an experience with them. They came out, they were very prompt and courteous. They presented her with a couple of options. I didn't pay anything more than the $49. They didn't do any work. We didn't use them and so it is hard to say if I would use them again.
Description of Work: I purchased a big deal for $49 Professional Landscaping Design & Plans.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$49
mary M.
07/2016
5.0
landscaping, tree service
+ 0 more
I was totally happy with them. They did a great job. The guy came out on first on a consultancy basis. We got him through Angie's List. I was happy. That was probably the best company I have dealt with through Angie's List.
Description of Work: I had him put in landscaping for me, we had just bought the house and there was nothing in the back yard like grass. I also had him create flower beds and put in some trees. The last time they were here, they created a large flower bed and put in 5 trees. They also built a boulder out of limestone.
Rating Category
Rating out of 5
Yes, I recommend this pro
Patricia O.
07/2016
5.0
landscaping
+ -1 more
They are awesome! Gave great ideas and understood exactly what I wanted. I highly recommend!
Description of Work: Landscape design.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Ann B.
07/2016
5.0
landscaping, hardscaping
+ 0 more
Great! Very professional and creative. Will use them again.
Description of Work: They installed a flagstone patio and garden bed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra R.
07/2016
3.0
landscaping
+ -1 more
It was ok, I got what I paid for. It was pretty basic, something we could have done ourselves. He is just getting started out, I do not have any complaints but we decided not to have the services done. I did not dislike anything, I was just not really impressed with the advice. The interaction was fine, he is a nice guy. I wanted something to improve the yard and I do not feel like we go that.
Description of Work: I used Resolution Gardens for landscape design.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$49
Steven K.
06/2016
5.0
landscaping
+ -1 more
What I particularly want to point out is that Randy and his crew came on a Sunday and worked in a torrential rainstorm for several hours. And they said they loved doing it because they could see exactly how the water was flowing from the street and how to divert it. They take pride in their work and they want to take care of their client's needs.
Description of Work: Re-routed rain drainage that came from the street onto my property by putting berms and swales in an aesthetically pleasant design.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Stephanie H.
06/2016
5.0
landscaping, hardscaping
+ 0 more
We were very pleased with the first visit to create a plan for our backyard. They listened to our overall goals and offered suggestions to complete those goals. They created helpful visual mockups that helped to communicate their vision with specific date and cost estimates. We moved forward with the flagstone patio first. Their communication throughout the process was clear and timely. We were so excited to see the finished patio and the quality of that work we moved forward with the next portion of our yard; a dry creek to help with drainage. This phase of the work was slightly smaller in scope however they were still great with communication and completed the work on time. I will continue to work Resolution Gardens in the future; they're great!
Description of Work: Estimate on yard updates; broken out in phases Flagstone patio Dry Creek
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
RON B.
05/2016
2.0
landscaping
+ -1 more
That wasn't quite the kind of landscaping project that they normally handle in. He sent actually to my daughter a software to picture how the garden would look but it was very crude. It was just not presented correctly. I would not use them in the future.
Description of Work: I purchased a big deal for Resolution Gardens. They made some suggestions with any procedure.
Rating Category
Rating out of 5
quality
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$49
Zoltan B.
04/2016
2.0
landscaping
+ -1 more
Got pictures with drawings in it that my child could do much better as a "professional landscaping design and plan". Service performed on time, pictures provided 10 days late. Service provider states when questioning the quality of service: "The $50 you paid went to Angies List. We have visited your yard and developed these drawings FREE of charge".
Description of Work: $49 Professional Landscaping Design & Plans
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$49
Response from Resolution Gardens
We're sorry that Mr. [Member Name Removed] didn't find the collaborative method we use to help over 1,000 neighbors visualize and work toward an actionable plan to realize yard projects helpful. He refused to respond to my request that he clarify additional information needed to figure out how to move forward on his goals for his yard. Our process involves developing photoshop sketches to begin to create an understanding of how ideas for certain areas of the yard begin to look, so that further details can be worked out together with mutual shared vision between homeowner and designer. Our company doesn't receive any of the initial $49 charge for this deal and we spent an hour walking his yard and discussing his goals and taking photos. From there we spent a few hours sketching those ideas with the expectation that if the drawings reflect a shared understanding of where things are going with vision, that we can begin to specify needed hardscape and plant materials and develop a workable budget and step by step construction plan. Our company is not a charitable organization that can afford to design yard projects FREE of charge for Angies List members. The intent of the planning deal is obviously a lead-generation tool to get a process started that develops plans that ideally can be executed by our company. We're glad that this offering has been helpful to a few dozen folks who have benefited from this offer since January of this year, and Resolution Gardens is glad to have had the opportunity to help improve the look and functionality of those yards. The complex process of visualizing and making hundreds of decisions about scale, materials, solar orientation, grading, utility, aesthetic cohesion and budget appropriateness must be worked out over a series of communication phases that require homeowner engagement, patience and cooperation. Forty-five to sixty minutes on site and a couple of hours on the computer is just the first step toward parsing out that complexity. For the few dozen folks who received drawings from this deal and didn't follow-up on budgeting or executing projects, we stand by the value of the walk-through brainstorming and sketching we provided so that they can continue to think about their projects at a layer of understanding they weren't at beforehand. For $49 it's a good deal!! I assured Mr. [Member Name Removed] that Angies List would refund his $49 and he still has the benefit of talking through his project and receiving his drawings. Our dedicated crew loves the daily sense of accomplishment that we have everyday visualizing and planning, and then digging, planting, and constructing things that improve people's yards. We do feel badly when our efforts aren't a good fit, but sometimes it happens.
Tiffany M.
03/2016
5.0
landscaping
+ -1 more
Great! Randy was very informative and explained everything. He provided sketches the same day and then an estimate after I decided on what I wanted.
Description of Work: Landscaping Estimate
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
gwen S.
02/2016
3.0
landscaping
+ -1 more
It hasn't gone at all. He hasn't given me a price and he was here for about 15 minutes.
Description of Work: Resolution Gardens came and looked at the property and emailed me some ideas. We haven't gone beyond that.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Resolution Gardens
This client never responded to my email with a request for approval of the design work that I submitted to her. She is not accurate about the time that I spent walking around her yard. She has the most amazing gigantic beautiful live oak trees!
Michael E.
01/2016
5.0
landscaping
+ -1 more
Randy was very friendly, answered all my questions and gave me good advice.
Description of Work: Landscape consultation
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
David S.
01/2016
5.0
landscaping
+ -1 more
Arrived on time, gave thorough advice, took photos, and returned an email with information and drawings.
Description of Work: gave advice on plants, sent renderings
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Lawn and Yard Work,
Tree Service,
Metal Fabrication & Restoration,
Lawn Irrigation,
Excavating,
Drain Pipe Installation,
Artwork/Murals
FAQ
Resolution Gardens is currently rated 4.3 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Resolution Gardens accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Resolution Gardens does not offer free project estimates.
No, Resolution Gardens does not offer a senior discount.
No, Resolution Gardens does not offer emergency services.
No, Resolution Gardens does not offer warranties.
Resolution Gardens offers the following services: Resolution gardens, design, merchandise, custom vegetable, landscaping, outdoor sculpture, urban farming, nature-based play & fine art production.