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Radiant Plumbing & Air Conditioning

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Radiant Plumbing & Air Conditioning was established in 1999 in Austin, TX by Brad and Sarah Casebier. The business is Austin’s premier Plumbing, Heating and Cooling specialists with a team of highly trained professionals and the latest in product and technology to meet your home comfort requirements. Family owned and operated, fully licensed and insured, Radiant Plumbing & Air Conditioning are professional, fast and reliable. Our reputation for bringing the best products and services to the market and for quality and customer service make Radiant the number one choice for Austin home owners.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain cleaning, sewer cleaning, drain pipe installation, gas leak repairs & detection, sewer camera, line locating, water heaters, tankless & solar water heaters, tunneling, water filtration, air conditioning & heating

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.2557 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
12%
3
7%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
3.9
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 551-557 of 557 reviews

Michael Y.
07/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Highly recommend.
Description of Work: Checked out my A/C system quickly and thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Remona K.
05/2012
1.0
plumbing, water softeners
  + 0 more
TOO EXPENSIVE
Description of Work: This company came out to my house and gave me an estimate of $485.00 to install a water softener, which was more than I paid for the water softener. I sent them home and called H&H Plumbing to do the installation and save $150.00. Radiant is too EXPENSIVE.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


James F.
01/2012
1.0
plumbing
  + -1 more
unknown
Description of Work: They charged 2 times the price they offered on the phone and the part they installed on my water heater was cheap and broke shortly after it was installed. I had another vendor replace the part at 40% of the price quoted. I called the company, and the owner's wife just got mad and yelled at me. She did not have the time to hear about anything regarding the poor service. She was exceptionally rude.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0


Response from Radiant Plumbing & Air Conditioning
Hi, I have not been able to find a record in our software of having been to your home before and am wondering if it is possible that your review is for a different plumbing company? We are a 100% customer satisfaction company and I haven't yelled in years, except maybe when the puppy is chewing on my ankle:) Would love to hear from you to make sure that I not missing something. Would you mind calling me personally on my cell phone at 512-791-8247? Best regards, Sarah Casebier

Greg M.
12/2011
4.0
plumbing
  + -1 more
Technician, Rueben, was excellent
Description of Work: Repaced a clogged kitchen pipe underneath the kitchen sink. Examined bathroom tub facet to determine if it needed to be replaced. Work took approximately 30-40 minutes. My only issue was the ammount charged for time involved.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$322

Jeff H.
11/2010
5.0
plumbing
  + -1 more
Quick, efficient, no problems.
Description of Work: Tub faucet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

jerome C.
08/2010
5.0
plumbing
  + -1 more
Good.
Description of Work: I did not utilize their services because they were not able to provide a technician in the time frame that I desired. Their customer service was one of the best that I have ever experienced; very professional. Their responsiveness was also great. I will definitely seek out their services in the future.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Jody H.
05/2010
5.0
plumbing, water heater repair
  + 0 more
see above
Description of Work: We were wasting a lot of water waiting for hot water from our heater to reach our master bath, which was some distance away. We considered installing a tankless water heater but were deterred by the installation costs. Brad suggested installing a pump on our water heater that, with a timer, circulates hot water during our peak usage hours. He also installed some kind of diverter valves under our bathroom sinks that prevent cold water from being dispensed when hot water is requested, thereby saving water. Both the pump and the valves have worked very well. Although I would eventually like to convert to tankless, this solution has saved us some money in the interim while giving us near-instant warm water in the master bath. Brad was very easy to deal with and his crew did a good job with installation. I'd use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Contact information

901 Reinli, Austin, TX 78751

http://www.CallRadiant.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Handyman Services,
Natural Gas Lines,
Air Duct Cleaning,
Lawn Irrigation,
Fencing

FAQ

Radiant Plumbing & Air Conditioning is currently rated 4.3 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Radiant Plumbing & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Radiant Plumbing & Air Conditioning does not offer free project estimates.
Yes, Radiant Plumbing & Air Conditioning offers eco-friendly accreditations.
No, Radiant Plumbing & Air Conditioning does not offer a senior discount.
Yes, Radiant Plumbing & Air Conditioning offers emergency services.
Yes, Radiant Plumbing & Air Conditioning offers warranties.
Radiant Plumbing & Air Conditioning offers the following services: Plumbing, drain cleaning, sewer cleaning, drain pipe installation, gas leak repairs & detection, sewer camera, line locating, water heaters, tankless & solar water heaters, tunneling, water filtration, air conditioning & heating

Contact information

901 Reinli, Austin, TX 78751

http://www.CallRadiant.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM