Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Radiant Plumbing & Air Conditioning

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Radiant Plumbing & Air Conditioning was established in 1999 in Austin, TX by Brad and Sarah Casebier. The business is Austin’s premier Plumbing, Heating and Cooling specialists with a team of highly trained professionals and the latest in product and technology to meet your home comfort requirements. Family owned and operated, fully licensed and insured, Radiant Plumbing & Air Conditioning are professional, fast and reliable. Our reputation for bringing the best products and services to the market and for quality and customer service make Radiant the number one choice for Austin home owners.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain cleaning, sewer cleaning, drain pipe installation, gas leak repairs & detection, sewer camera, line locating, water heaters, tankless & solar water heaters, tunneling, water filtration, air conditioning & heating

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.2557 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
12%
3
7%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
3.9
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 526-557 of 557 reviews

jason B.
04/2013
5.0
plumbing
  + -1 more
Went well.
Description of Work: They came out on time and replaced 2 faucets in a matter of 10 minutes. No more drips and the new faucets only require a 1/4 turn to fully turn on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Eileen R.
02/2013
5.0
plumbing, drain cleaning
  + 0 more
Great.
Description of Work: Drain cleaning; now it works great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

JEAN C.
01/2013
5.0
plumbing
  + -1 more
They did a good job.
Description of Work: I bought a Big Deal from them for outdoor hose faucet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Michael H.
12/2012
4.0
plumbing
  + -1 more
unknown
Description of Work: I called them for an AC tune up. They were prompt, there technician was friendly and informative. The pricing was acceptable. I would definitely use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennie W.
12/2012
5.0
plumbing
  + -1 more
See above.
Description of Work: I think I purchased $200 for $99. They were great! I thought I did not have a dishwasher hook up. He showed me my lines, tightened a leaky fixture and charged for 15 minutes, leaving me my original purchase to use later. I would use Radiant again for sure. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Connie Q.
12/2012
5.0
plumbing
  + -1 more
Excellent, A+
Description of Work: Solid A+, on time, fast and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Sheryl W.
11/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Went well.
Description of Work: Replaced an old thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pat B.
11/2012
2.0
plumbing
  + -1 more
6844 See above
Description of Work: Angies list had a special on replacing outdoor faucets for $75. Radiant came and did a fine job, however the plumber proceeded to give me a list of "jobs" that needed to be done. He valued the job at aproximately $2300. I had another plumber complete the same job for $685. DO NOT TRUST THIS PLUMBING COMPANY!!!!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$75

Greta G.
10/2012
3.0
heating & air conditioning/hvac
  + -1 more
ea of a reliable service.
Description of Work: I callled Radiant Plumbing and asked for an appointment early in the morning to check my home heating system. They told me that I could have a "first thing" appointment, the only one they could assure the time on. The time they promised to arrive would be approximately 8:30 am. I agreed. They did not arrive at 8:30. I had to call them to find out they "had an emergency". After another 3 calls, they arrived at about 11:55 am. No apology, no reasons. Their service, however, was excellent and complete. Nonetheless, being late by almost 3 1/2 hours is not my idea of a reliable service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
punctuality
1.0

$29

Response from Radiant Plumbing & Air Conditioning
i am so sorry you had this experience! Please accept my apologies and a refund of the $29 spent. I know that will not make up for the inconvenience. I will certainly be getting with my staff to see what occurred with your appointment to make sure that this does not happen again. I appreciate your feedback. Regards, Sarah Casebier

Valerie R.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding.
Description of Work: Purchased two $69 coupons to service and inspect our AC units. Very professional and honest!! Did not try to up-sell me on additional costly repairs. Said that while our units were older, they had been maintained well and should last several more years! Very pleased and will definitely contact them for routine maintenance, repairs or replacements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Katherine W.
10/2012
5.0
plumbing
  + -1 more
all
Description of Work: This was a great deal since I had been tolerating a leaky exterior faucet for a couple of years! I called the company and was scheduled for the next day. They did a great job and promptly too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Martha L.
10/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: We had an outdoor faucet that was leaking so badly that water was running half in the hose, half out of the faucet onto the ground. They replaced the faucet in very short time, and now it works beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Julia E.
10/2012
5.0
plumbing
  + -1 more
Very good
Description of Work: Everything perfect, but with coupon from Angie's list, still quite expensive for work done - replacement installation of faucet in half bath Really liked their professionalism, tidiness and prompt service. Would use them again for larger more complex jobs because of price points. Mrs. E

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Janette M.
09/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: The plumber replaced two hose bibs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

lawrence F.
09/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Replacement of outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randall P.
09/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a leaking exterior hose faucet. Decided to have one additional faucet replaced. Service rep caulked the hole in exterior stone, around the faucet, with water-proof material which builder's plumbing contractor did not do and was the probable cause of water entering the home causing baseboard damage. I will use them again for other plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Joe P.
09/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Two outside faucets replaced. Insides of one toilet totally replaced. Other toilet rubber stopper replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Carlos J.
09/2012
2.0
plumbing
  + -1 more
unknown
Description of Work: Whole house pluming inspection and hot water heater flush. My wife was at home and the inspector provided a list of "repairs", but no justification or explanation of pricing. Additionally, the company missed our appointment twice and was late the thord time because they continued to incorrectly transcribe the contact phone number.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0


Larry K.
09/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced 2 outside faucets and vacuum breakers. Prompt, pleasant, professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Katherine C.
09/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: I was extremely impressed with Radiant! They responded very promptly (within hours) to my late night email request for service. I had to move the appointment up when my plumbing problem became more severe. They were able to come out within 24 hours. The plumber was prompt, polite and professional. After quickly unclogging my bathroom drain, he went above and beyond and cleaned the tub! Now that is some top-notch service. Could you get in done more inexpensively? Probably. They are on the upper range in terms of price. But could you get it done with less aggravation and worry, absolutely not. I will definitely use the again should the need arise.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael W.
07/2012
1.0
plumbing
  + -1 more
unknown
Description of Work: Too expensive!! The service tech gave an estimate of over $1000 to change the out the PRV. I bought the $69 part locally and hired another plumber to do the work for $250.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diana B.
07/2012
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I paid to have my a/c system tuned up and inspected. I called Radiant to arrange my appointment, which was very easy and pleasant. When the day came for service I took off work to meet the service man at my house at 9 a.m. When there was no sign of him by 9:20 I called Radiant. They told me he was running late (which I was aware of) and was an hour out from arrival. That was a huge surprise to me, but I had to meet another contractor at the house so I waited. In an hour there was still no sign of the service man, so I called, and they said he was very near my house. 45 minutes passed, and when there still was no sign I walked outside to find out he was in front of my neighbor’s house and had just serviced their house on my bill. WOW. What?! Finally he checked my house, and it was very routine. He repaired an air leak that I pointed out, but the air still leaks from the same spot. When Radiant called me to address the morning’s disappointment they offered to send out their lead man to address the leak. I declined, and let them know I won’t be using them again as they’ve already wasted enough of my time and money. Why couldn’t they have sent their lead man when it was clear the first man wasn’t going to make the appointment time? Overall, I felt like this was a big waste of time and money. I’ve phoned other a/c companies and they’ve all quoted similar prices on the same service, so I’m not even sure how much of a “Big Deal” I received.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from Radiant Plumbing & Air Conditioning
Member, I am so sorry you went through this. I would be upset too! I will be sure to look into this further. Thanks for taking the time to let us know. Regards, Sarah Casebier

Bob B.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Inspected AC, and everything was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen B.
07/2012
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
N/A
Description of Work: N/A

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Martha K.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 2 air conditioners were given a through checkup and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

901 Reinli, Austin, TX 78751

http://www.CallRadiant.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Handyman Services,
Natural Gas Lines,
Air Duct Cleaning,
Lawn Irrigation,
Fencing

FAQ

Radiant Plumbing & Air Conditioning is currently rated 4.3 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Radiant Plumbing & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Radiant Plumbing & Air Conditioning does not offer free project estimates.
Yes, Radiant Plumbing & Air Conditioning offers eco-friendly accreditations.
No, Radiant Plumbing & Air Conditioning does not offer a senior discount.
Yes, Radiant Plumbing & Air Conditioning offers emergency services.
Yes, Radiant Plumbing & Air Conditioning offers warranties.
Radiant Plumbing & Air Conditioning offers the following services: Plumbing, drain cleaning, sewer cleaning, drain pipe installation, gas leak repairs & detection, sewer camera, line locating, water heaters, tankless & solar water heaters, tunneling, water filtration, air conditioning & heating

Contact information

901 Reinli, Austin, TX 78751

http://www.CallRadiant.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM