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Radiant Plumbing & Air Conditioning

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Radiant Plumbing & Air Conditioning was established in 1999 in Austin, TX by Brad and Sarah Casebier. The business is Austin’s premier Plumbing, Heating and Cooling specialists with a team of highly trained professionals and the latest in product and technology to meet your home comfort requirements. Family owned and operated, fully licensed and insured, Radiant Plumbing & Air Conditioning are professional, fast and reliable. Our reputation for bringing the best products and services to the market and for quality and customer service make Radiant the number one choice for Austin home owners.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain cleaning, sewer cleaning, drain pipe installation, gas leak repairs & detection, sewer camera, line locating, water heaters, tankless & solar water heaters, tunneling, water filtration, air conditioning & heating

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.2557 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
12%
3
7%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
3.9
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 476-557 of 557 reviews

Cindy M.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Radiant came out to check on a unit installed last year before our remodel began. During the remodel, the AC unit in the attic was leaking and condensation was spilling over onto the sheetrock in the ceiling. They found the problem, secured the leak and insulated the lines to prevent future build-up of moisture--which was caused by more hot air than usual coming into the attic during the remodeling. They did not charge for this service and the unit was under warranty at the time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Radiant Plumbing & Air Conditioning
Thank you for being a valued customer! Our 2 yr parts and labor warranty is standard on all of our work with the exception of a blocked drain. Thanks for trusting us for your home service needs. We will see you when it is time for your seasonal maintenance.

Virginia S.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: They were very nice, technician was excellent! However, if you call set up an appt make sure call and confirm an exact time of arrival. At the end of my time slot I hadn't heard anything from them so I called and they didn't even have anyone coming my way. They did get someone scheduled & they showed up within 1 1/2 hrs but not during the |4 hour window previously confirmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0

Yes, I recommend this pro
$49

Response from Radiant Plumbing & Air Conditioning
Thank you for the kind words! Our guys are like family. Sorry for the confusion with your service call. We ask that anyone that is scheduled just go about their day as normal so that we don't inconvenience you by having you sit at home. The nature of plumbing and air conditioning work varies from job to job so it is very hard to give set appointment times. We will give a call about 30-45 minutes before a specialist is available to do your job. If it is a bad time for you we will put your job back on the service board and give you a call when our next specialist is free.

Joe P.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: They did an annual pre summer check. Two guys showed up. One checked out the outside unit and one checked out the attic unit. Very nice and got to work and finished in a short time. They changed out a small part on our outside unit and didn't charge for it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

Response from Radiant Plumbing & Air Conditioning
Glad we could help. See you for your next maintenance.

Tony H.
06/2014
4.0
plumbing, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Replaced A/C unit. Accomplished the replacement in a day. Wasn't working properly after the install and they came out promptly to fix.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Linda S.
06/2014
1.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: I signed up for the camera and drain cleaning. It took 3 hours for the camera to arrive after the service man came AND he never cleaned the system. I hired a man who came in and cleaned the drain within 15 minutes.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$99

Linda S.
06/2014
1.0
plumbing
  + -1 more
.
Description of Work: I found them trying to sell me something I did not need then not standing behind what they said.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$800

Justin N.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: A/C replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MONICA W.
05/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Too expensive for the services provided.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Ronie G.
05/2014
1.0
plumbing
  + -1 more
.
Description of Work: I was overcharged, did not receive an accurate explanation of the problem, did not receive an estimate and did not received the services I requested. When I tried to speak with company management, my calls went unanswered. I would definitely not recommend this company.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$400

Response from Radiant Plumbing & Air Conditioning
We have tried to reach you nine times in the last four days to come back out to perform the additional services that we spoke about when we issued you a complete refund but have yet to reach you. We issued your full refund because we really are committed to %100 customer satisfaction. We want to make sure that you are fully satisfied. Please give us a call if you would like us to still come out to address your issue. We look forward to speaking to you.

Theresa G.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced outdoor faucet that was grouted into the wall. Plumber was very courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

patricia J.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced 2 outside faucets. The only thing I didn't like is the handles are too small and rather hard for me to turn due to arthritis in my fingers and hands.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Rosalie M.
04/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Fixed two toilets, and they still don't flush right. I have to double click the handle every time I flush. Their main issues was trying to get me to do other work. So I had them check a second toilet.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$140

Dave K.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Great job. Mickie was on time and professional. He walked me through the job and left the area better than before he started his work. I would recommend Radiant and will use them in the future for any of my plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn J.
04/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ron M.
04/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Job required two trips. They made mistakes right.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$188

Beth O.
04/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Installed a new outdoor faucet and "repaired" a dripping kitchen faucet. The plumber arrived promptly, but behaved oddly in my opinion. The wanted me to turn off the water at the street because he wasn't "allowed" to do that he said. I declined to turn off the water myself, so he did it anyway. Once that installation was complete I asked him to take a look at the kitchen faucet which was dripping. He spent over an hour in the kitchen "fixing" the faucet. I paid up and sent him on his way just to get him out of my house. The kitchen faucet still dripped. |Unfortunately I will need to replace the outdoor faucet because the style is difficult to operate with my arthritis.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$350

Helen M.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Lynette W.
04/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
.
Description of Work: I had Radiant Plumbing do an inspection on my main sewer line from the house to the street. Mickie and Kevin were prompt, friendly, and professional. They used the video camera to show me exactly what was going on in my sewer line and where the problem areas were located and there were several! They explained what all would be required to fix the problem, the timeline, and the cost. Now I know what to expect and can budget for the project. Not only will I use Radiant in the future, I'll recommend them to friends and neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Ramzi K.
04/2014
5.0
plumbing
  + -1 more
They work well now
Description of Work: Fixed outdoor faucets and replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Amy D.
03/2014
3.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Had service for a clogged drain. They claimed that they snaked the length of the pipe, but were unable to clear the clog. They recommended an expensive procedure to video the pipe, that was actually supposed to be included as part of their Angie's List special

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Andre M.
03/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Got my air conditioner to blow cold air, so they did an excellent job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

William A.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: I used RADIANT PLUMBING AND AIR CONDITIONING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEFF R.
03/2014
5.0
plumbing
  + -1 more
Fine
Description of Work: Replaced hose faucet per angies list special

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

LAURA R.
03/2014
5.0
plumbing
  + -1 more
fine
Description of Work: replaced outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

george M.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: had both outdoor faucets replaced , outstanding serv ice , very happy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Contact information

901 Reinli, Austin, TX 78751

http://www.CallRadiant.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Handyman Services,
Natural Gas Lines,
Air Duct Cleaning,
Lawn Irrigation,
Fencing

FAQ

Radiant Plumbing & Air Conditioning is currently rated 4.3 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Radiant Plumbing & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Radiant Plumbing & Air Conditioning does not offer free project estimates.
Yes, Radiant Plumbing & Air Conditioning offers eco-friendly accreditations.
No, Radiant Plumbing & Air Conditioning does not offer a senior discount.
Yes, Radiant Plumbing & Air Conditioning offers emergency services.
Yes, Radiant Plumbing & Air Conditioning offers warranties.
Radiant Plumbing & Air Conditioning offers the following services: Plumbing, drain cleaning, sewer cleaning, drain pipe installation, gas leak repairs & detection, sewer camera, line locating, water heaters, tankless & solar water heaters, tunneling, water filtration, air conditioning & heating

Contact information

901 Reinli, Austin, TX 78751

http://www.CallRadiant.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM