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Radiant Plumbing & Air Conditioning

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Radiant Plumbing & Air Conditioning was established in 1999 in Austin, TX by Brad and Sarah Casebier. The business is Austin’s premier Plumbing, Heating and Cooling specialists with a team of highly trained professionals and the latest in product and technology to meet your home comfort requirements. Family owned and operated, fully licensed and insured, Radiant Plumbing & Air Conditioning are professional, fast and reliable. Our reputation for bringing the best products and services to the market and for quality and customer service make Radiant the number one choice for Austin home owners.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain cleaning, sewer cleaning, drain pipe installation, gas leak repairs & detection, sewer camera, line locating, water heaters, tankless & solar water heaters, tunneling, water filtration, air conditioning & heating

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.2557 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
12%
3
7%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
3.9
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 401-425 of 557 reviews

Robert H.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Went fine.
Description of Work: HVAC repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Lynn H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary O.
08/2017
5.0
plumbing
  + -1 more
He was fine.
Description of Work: They repaired a couple of leaks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Mary O.
08/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Theresa F.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Jan P.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sondra L.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Inspected hot water heater; installed new kitchen faucet; simple check of all household plumbing fixtures.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Eileen R.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: air conditioner replaced. It was expensive and there were issues with passing inspection, and the outside base. All of which they fixed but it took several return trips. Also the ac needed the coils changed. I had to call them back several more times but they did make it good.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$80,000

Rafael G.
02/2010
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
solid work, did exactly what I needed.
Description of Work: outdoor faucet replaced, master bedroom sink unclogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Susan K.
02/2010
4.0
plumbing
  + -1 more
The 3 different people I dealt with were all very friendly and professional. They got the job done in a timely manner, even though this was a very busy time for plumbers around here (after the hard freeze). It sure seemed like a high fee for less than 6 man hours, but maybe that's standard. From what I hear, plumbing is a very expensive service.
Description of Work: We had a leaking water pipe in our foundation. They found the leak, capped it off, turned our water back on, then came back the next day to fix it. The repair involved rerouting the pipe through the attic, and the had to cut 2 sizeable holes in our sheetrock to do this. They could have repaired and painted the walls, but I have a handy husband and we're trying to save some money on the repairs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,928

Noreen T.
02/2010
5.0
plumbing
  + -1 more
This all started with a new pool heater. We couldn't get enough volume to run the heater. Called Texas Gas to put in a bigger meter and they found I had a small leak. Disconnected the gas. I called Radiant to fix the gas leak. The City of Austin was then called to get a permit to fix the gas leak. Radiant found 3 right away. Then they had to do quite a bit of searching to find the rest that were in the ceiling and walls. They found 8 leaks in all. They fixed them and put in the regulators and new piping for the pool heater.
Description of Work: I had 8 gas leaks that they found. Some were in the ceiling and walls. Also put in regulators and put in piping going to pool heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jan C.
01/2010
5.0
plumbing
  + -1 more
Woody showed up on time and gave us an estimate on the required work with alternatives. After authorizing the work he proceeded and completed in a very professional manner. Overall was very satisified and will certainly use them for any future jobs.
Description of Work: Had a leaking hot water faucet in the master bath and one of the sewer vent lines in the attic was leaking from a broken joint seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jessalyn T.
01/2010
5.0
plumbing, water heater repair
  + 0 more
I was very pleased with the service I received. I called them on saturday afternoon around 3:30 and they dispatched the on-call technician who arrived when they said he would arrive. He inspected my leaking water heater, disconnected and capped all the connections to keep it from continuing to leak. He gave me several options/estimates and scheduled the replacement for early the following day (Sunday). On sunday the technicians arrived when they were scheduled to arrive and did the work in about 2 hours. Everyone was punctual, professional, and courteous. I would definitely use radiant plumbing again.
Description of Work: Replaced leaking water heater

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

pennie W.
01/2010
5.0
plumbing
  + -1 more
The service man came right on time. They replaced all my faucets and left no trace that they had been there. A couple of hours later the office called to make sure I was happy with the work. Great company!
Description of Work: My house is old and my outdoor faucets wouldn't stop running. I only had two faucets that were really bad but I asked them to replace all the faucets. I don't remember exactly how many but there were several.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

victoria K.
12/2009
1.0
plumbing
  + -1 more
The plumber was several hours late coming to assess how to repair an outdoor water line leak, then said he was required to provide 6 different solutions to our problem, and quoted a cost of over $700 for the repair. We declinded, and used another plumber the next day who performed the repair for $105
Description of Work: outside water line leak

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0


Response from Radiant Plumbing & Air Conditioning
I am so sorry that you did not have a good experience with our company. If there is anything I can do please call me at 263-9988. Sarah Casebier

Jo-Christy B.
12/2009
5.0
plumbing
  + -1 more
They did a great job. I had a fine experience with them. They offered a coupon for 10% off. I will use them in the future again.
Description of Work: I used Radiant Plumbing. They assisted me with some plumbing at a duplex. They installed a toilet that had been taken out to install tile, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gwen D.
12/2009
5.0
plumbing
  + -1 more
They were super helpful and they were able to send someone out in short notice. I was impressed by how flexible they were and how generous they were with their time. It didn?t seem like they were just trying to make a dollar. The job went fantastic!!! They will receive all my business as they were super helpful, knowledgeable, patient and FAST...3 days start to finish from my phone call and even came out twice to speak with both my husband and I about options. Planning to use them for our master bath remodel.
Description of Work: Radiant Plumbing sent someone out give us a second opinion about how the plumbing was being rerouted on our home. Ended up repairing a leaking shower, required plumbing pipe work as well as tile work, replaced toilet and installed professional gas range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Julie P.
10/2009
5.0
plumbing
  + -1 more
They were professional, responsive and punctual. The quality of their work was good and I was satisfied with their service.
Description of Work: It was part of the service plan and they came back to do the check up of my plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM S.
10/2009
5.0
plumbing
  + -1 more
Service man diagnosed the problem and then waited until I went to get the part, then installed it. Overall, positive experience.
Description of Work: Fixed a kitchen faucet leak by replacing a coupling. Service man waited until I went to get the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

MARIAN G.
08/2009
5.0
plumbing
  + -1 more
It was extremlely well. They have done a wonderful follow up job, keeping in touch to make sure the job went well. We would hire them again.
Description of Work: They did some plumbing work for us about two or three months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jim C.
08/2009
5.0
water heater repair
  + -1 more
I was satisfied with it. They were pretty prompt and had several options.
Description of Work: They replaced a water heater for me a few months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Staci W.
02/2009
5.0
plumbing, water softeners
  + 0 more
They had good customer service, good workers and they were prompt.
Description of Work: They did all of the plumbing for the addition that we did on our house and they installed a whole house water filter.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nadir P.
02/2009
5.0
water heater repair
  + -1 more
They were on time and were clean with their work.
Description of Work: They replaced my water heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Nancy M.
02/2009
4.0
plumbing
  + -1 more
They were responsive for the initial repair, but never followed up or called back regarding the permanent work that we discussed.
Description of Work: They came out to repair a toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Lyle H.
09/2007
5.0
plumbing, drain cleaning
  + 0 more
We built our house 2 1/2 years ago and Radiant is the company who plumbed our whole house. I trust them and call for any routine problems I have. They are prompt and their charges are fair. I will continue to use their services as long as I live in this area. I have peace of mind knowing I can rely on them for the work I need done.
Description of Work: We had them out to fix a stopped drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

901 Reinli, Austin, TX 78751

http://www.CallRadiant.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Handyman Services,
Natural Gas Lines,
Air Duct Cleaning,
Lawn Irrigation,
Fencing

FAQ

Radiant Plumbing & Air Conditioning is currently rated 4.3 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Radiant Plumbing & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Radiant Plumbing & Air Conditioning does not offer free project estimates.
Yes, Radiant Plumbing & Air Conditioning offers eco-friendly accreditations.
No, Radiant Plumbing & Air Conditioning does not offer a senior discount.
Yes, Radiant Plumbing & Air Conditioning offers emergency services.
Yes, Radiant Plumbing & Air Conditioning offers warranties.
Radiant Plumbing & Air Conditioning offers the following services: Plumbing, drain cleaning, sewer cleaning, drain pipe installation, gas leak repairs & detection, sewer camera, line locating, water heaters, tankless & solar water heaters, tunneling, water filtration, air conditioning & heating

Contact information

901 Reinli, Austin, TX 78751

http://www.CallRadiant.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM