Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Radiant Plumbing & Air Conditioning

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Radiant Plumbing & Air Conditioning was established in 1999 in Austin, TX by Brad and Sarah Casebier. The business is Austin’s premier Plumbing, Heating and Cooling specialists with a team of highly trained professionals and the latest in product and technology to meet your home comfort requirements. Family owned and operated, fully licensed and insured, Radiant Plumbing & Air Conditioning are professional, fast and reliable. Our reputation for bringing the best products and services to the market and for quality and customer service make Radiant the number one choice for Austin home owners.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain cleaning, sewer cleaning, drain pipe installation, gas leak repairs & detection, sewer camera, line locating, water heaters, tankless & solar water heaters, tunneling, water filtration, air conditioning & heating

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.2557 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
12%
3
7%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
3.9
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 351-375 of 557 reviews

carole L.
02/2011
5.0
plumbing, drain cleaning
  + 0 more
They were just awesome. They were so good and so quick. They solved the problem. They showed up when they said they were going to. The guy that came was so courteous and nice. He went the extra mile to make sure it was fixed and he gave me a couple of tips to help keep the lines open in my older house. I thought the price was decent and I didn't think it was excessive. He was fantastic. I would absolutely use them in the future.
Description of Work: I used Radiant Plumbing because my drain plugged up on Christmas Day. They came out on the 27th and took care of it right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

cindy L.
01/2011
5.0
plumbing, water heater repair
  + 0 more
After hooking up the new hot water heater (and removing the old one, which was in the attic) it became clear the problem was not entirely solved. Our 60 year old pipes were so calcified it was obvious they would need to be replaced too. Kevin and crew were able to replace everything that needed to be replaced in one day. Amazing! We highly recommend Radiant Plumbing and have called them again for help on our big bathroom remodel project.
Description of Work: We live in an older house and were having "issues" with hot water pressure. We purchased a new hot water heater, thinking that would solve the problem. After getting the new hot water heater in place, we realized we would need professional help to finish the job. After striking out with several other plumbers we turned to Radiant. Kevin was punctual, professional and friendly and very helpful in addressing the challenges of our old house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kenneth S.
01/2011
5.0
plumbing
  + -1 more
They did a great job. We originally had another company out to fix the problem and they hadn't fixed it properly. They are very courteous and have fair prices. They are incredibly prompt as well.
Description of Work: They have rerun a plumbing leak that occurred behind the ice maker. They have installed new appliances and installed a new sink fixture during a remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan K.
01/2011
5.0
plumbing, drain cleaning
  + 0 more
Overall, the service team did a good job of keeping us informed of their schedule. The serviceman that arrived was able to repair everything but the kitchen sink faucet and recommended we buy a new one to install, because the original one had rusted out below. The total cost was approximately $300 for the one sink repair, which I consider steep, but the work was done effectively.
Description of Work: We had a sink that needed a new drain stop and had a leak below. We also had a kitchen sink faucet that was loose and needed remounting.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Derek J.
01/2011
5.0
plumbing
  + -1 more
They sent a plumber the same day I called. He troubleshooted the problem, replaced a cartridge in my shower valve and the flow improved by 75%. He then recommended a new showerhead and he actually helped me swap one out from another shower in the house to make sure. That did the trick and I am very happy with the results now. I get a nice strong flow of hot water in my shower. Oh, and they offer a $25 coupon on Angie's List. I wasn't aware of that, but he pointed it out to me and so I saved an extra $25!!
Description of Work: I had very low pressure in my shower, hot water just dribbled from the showerhead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

katherine F.
01/2011
5.0
plumbing
  + -1 more
Service was excellent. They came the day I called and the service was done super fast and very professionally. They called to see if the plumber could come early. The cost was exactly as quoted. Will definitely use them again.
Description of Work: Replaced a pressure valve that was leaking. The job was difficult - muddy and done in the rain. The plumber, Gary, was super friendly and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Susan L.
12/2010
5.0
plumbing, drain cleaning
  + 0 more
Kevin showed up on time and was very professional. He helped me find the correct "outtake" valve, as I had no idea what he was talking about and got right to work. He cleared the clog and advised me on things to keep an eye on in the future. While I REALLY hope this is my last clogged pipe for years to come, if I get another one, I'm calling Radiant Plumbing.
Description of Work: I had a clogged drain he cleared.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

jerome C.
11/2010
5.0
plumbing, water heater repair
  + 0 more
Great. Technician was very professional and thorough. Work was completed, and checked, expediently. Definitely recommend Radiant Plumbing. Great customer service!
Description of Work: Changed a leaking pipe on on the water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Gabriel L.
11/2010
5.0
plumbing
  + -1 more
Woody arrived as scheduled in the morning and after assessing the situation in detail, allowed me to choose from several options. I was happy to have him service the issue as he was extremely thorough and informative.
Description of Work: Leaky faucet/spigot on outside of house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,023

JJ B.
11/2010
5.0
plumbing, water heater repair
  + 0 more
They are superb. I did the booking on the phone. Great call to let me know the service was on the way and great service was performed. Radiant did a prompt, thoughtful and professional job.
Description of Work: Radiant Plumbing diagnosed the problem with our hot water heater. They gave a myriad of options for addressing the problem with estimates for each one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Kate E.
10/2010
5.0
drain cleaning
  + -1 more
Excellent job! Brandin came out just a few hours after I called and he assessed the situation. He drew up a quote of all the possibilities and explained each procedure. I selected which one I wanted and he did exactly as he described. It lasted not too long and he was very knowledgable and professional. Will use again!
Description of Work: They cleaned out the drain and looked for blockage in the kitchen drain, which ended up being 15-20 feet down the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Elizabeth N.
09/2010
5.0
plumbing, water heater repair
  + 0 more
Initially I just needed, or thought I needed, our yearly flush of our Rennai tankless water heater. Well, come to find out the whole think was in stalled in a crummy fashion. Our plumber was fantastic. Really knowledgeable and professional. Fixed our bad installation job as best he could and explain everything to me. Would recommend.
Description of Work: tankless water heater flush, as well as repair of sub-par installation job of tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Keith M.
09/2010
5.0
plumbing
  + -1 more
I had a leak in a drain line which was leaking water into the wall and out the base board. I called Radiant and they sent Brenden over within hours of my call. He was professional and went over the costs associated with fixing the problem. After the fact, John showed up to repair the hole and the damaged base board. John did such a good job, I can barely tell that anything happened.
Description of Work: Repair damaged 90 degree joint in drain line in wall. Repair hole in wall. Repair damaged base board.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,022

CONNEE S.
09/2010
5.0
water heater repair
  + -1 more
Even though Radiant is big on tankless systems, a conventional tank made the most sense for my house and they didn't try to push me otherwise.
Description of Work: Installed two new water heaters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Linda W.
09/2010
4.0
plumbing
  + -1 more
We contacted Radiant Plumbing through finding them on Angie's list. We got a quick response and had the techniciain here with the day. After he looked at the toilets etc. he gave us a quote on 4 options - the most expensive being replacing the toilets altogether to the tune of approx $1800. I asked the tech why I would do that if the toilets worked perfectly fine and were still esthetically in style. He didn't have a good reason for us. I believe this company may use this practice to upsell the customer - and then sometimes the client does purchase something more than they need. It may also take the sting out of a $360 bill for 40 minutes of work. In their defense, they were timely, fixed the problem and were friendly and professional on the phone. I do think they are very expensive but if you are willing to pay to have something done right and understand that you will pay handsomely for it and are willing to listen to a sales pitch for an upsell, then its a good choice
Description of Work: Had a couple of toilets that needed new seals since they were dripping and tightening of handle(s) on shower(s).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

LINDA M.
09/2010
2.0
plumbing, septic tank
  + 0 more
I stated that information above. He ran a line into the septic and said it was tree branches. Said he would come back next day to reset toilets - we refused that with his price.
Description of Work: Plumber shows up and we have water standing in the masterbath, tub, shower, toilet area and on patio off master. He searches around and says it is the septic as he pulled the top and it "Shot" water. We knew ahead of time since we were in Emergency Time that we would have to pay $199. I felt the 15 minutes he spent at our house for the rest of the bill was excessive. I told him I was a realtor and that I would NEVER recommend Radiant to anyone. He presented his bill with options written in i.e. money for a warranty for a year and camera work on the septic. I think that was a bit presumptious of him. I would not recommend your service in the Westlake area to my clients or those of my team members.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$500

Response from Radiant Plumbing & Air Conditioning
I am sorry you had a bad experience. Please give us a call so we can we discuss what we can do to make this right. Sarah Casebier 263-9988

Steven Peter P.
09/2010
2.0
plumbing
  + -1 more
When they got here the price for them to use the camera FAR exceeded what the quoted over the phone and the plumber stated that they would have to come back with a camera since he didnt have one on him. He also proceeded to make a mess of everything under the 3 sinks in the house as he was attempting to diagnose the problem. Everything got soaking wet and was terrobly out of place. Call them back? I dont think so.
Description of Work: They were supposed to come out to help with out slow draining pipes. Over the phone they said that camera services were a certain price and that if needed, they could provide such a service right on the spot.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Response from Radiant Plumbing & Air Conditioning
Hi Member, I am very sorry for any miscommunication when we booked your appointment! We have a strict policy to not give pricing over the phone to avoid this type of misunderstanding. We charge a $39 dispatch fee which is waived if we do any work and from looking at the notes in your file, it appears that you were expecting the camera services for that price, so we waived our fee and did not charge you. I can't apologize enough for any mess our technician made, I will certainly speak to the plumber that came out and make sure that he clearly understands our standards for leaving a situation cleaner than when we arrived. Thank you for the feedback, Sarah Casebier

Katherine B.
08/2010
5.0
plumbing
  + -1 more
Water company turned off water to house because of water leak on house side of waterline. Got on Angie's List about 10am and requested a plumber to repair leak. All of their personnel were already out on calls. About 2 hours later the dispatcher called and said one of their technicians was free and could come out right away. He was there in about 30 minutes and gave me a rough estimate of the cost. I gave him the "go ahead" and he began the work. He left to get parts; returned within the hour and replaced the joint with a much stronger fitting than had originally been there. He told me to wait about 2 hours and then he would turn on the water and I was to turn the faucets in the house on to release the air in the pipes. We had water after that 2 hour wait and he asked me to check that night to make sure it was not leaking again. If so, I was to calll him right away. There was no leak. I am very satisfied with the technician, the work, and the company; and I have a 2 year warranty for materials and labor!
Description of Work: Replaced cracked joint in outside waterline at water meter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$302

LYLE L D.
08/2010
5.0
plumbing
  + -1 more
They came out and did an excellent job. They were fine and I appreciated what they did. They were very good and it was good to have them out. I would surely use their services in the future, too.
Description of Work: I used the services of Radiant Plumbing in July to fix a bathroom leak around the tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Shirley N.
08/2010
5.0
plumbing, water softeners
  + 0 more
Our water softener was continuously leaking.. Called Radiant plumbing on 8-2-10. Plumber showed up promptly on 8-3-10. Reviewed our situation, made suggestions about other potential plumbing problems. We elected to resolve the current problem and consider other plumbing considerations later. Plumber was polite, ordered a Whirlpool valve and fixed the water softener the next day. It is currently working well.. I would recommend asking for a complete invoice for any services performed. The charge for service calls is $39.00 and is refundable if they do the work, but the ambiguous area would be the review of your plumbing needs for which their may be an extra charge.
Description of Work: Evaluation of present and future plumbing needs---Ordered Whirlpool water softener part(overnight as requested). Installed valve next day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297

Jeffrey B.
08/2010
5.0
plumbing
  + -1 more
Gary was very prompt & professional. We will use his company again.
Description of Work: Installed four faucets, water shutoffs and drains - also installed pressure reducing valve and homeowner emergency water shutoff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

William W.
08/2010
5.0
plumbing, water heater repair
  + 0 more
Gary showed up right on time, gave us a few options for level of service (just water heater, water heater with service agreement, etc) and completed the job quickly. Totally satisfied.
Description of Work: Installed new water heater, venting, pan and drain to outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,979

stephanie F.
08/2010
5.0
plumbing
  + -1 more
Brendan from Radiant Plumbing arrive on time, took apart minimal amount of plumbing to make a diagnosis. Repairs were done within 3 hours.
Description of Work: Repaired shower valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

GINA W.
08/2010
5.0
plumbing, drain cleaning
  + 0 more
Very good; on time, professional, job done to expectations, Woody followed up after, great customer service.
Description of Work: Installed kitchen sink, faucet, water filter; fixed and replaced drain and valves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Donna M.
07/2010
5.0
gas leak repair
  + -1 more
Woody was honest and did a wonderful job explaining my options. He waited for me to make a decisions and was fast!
Description of Work: Capped gas line to old gas wall heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Contact information

901 Reinli, Austin, TX 78751

http://www.CallRadiant.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Handyman Services,
Natural Gas Lines,
Air Duct Cleaning,
Lawn Irrigation,
Fencing

FAQ

Radiant Plumbing & Air Conditioning is currently rated 4.3 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Radiant Plumbing & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Radiant Plumbing & Air Conditioning does not offer free project estimates.
Yes, Radiant Plumbing & Air Conditioning offers eco-friendly accreditations.
No, Radiant Plumbing & Air Conditioning does not offer a senior discount.
Yes, Radiant Plumbing & Air Conditioning offers emergency services.
Yes, Radiant Plumbing & Air Conditioning offers warranties.
Radiant Plumbing & Air Conditioning offers the following services: Plumbing, drain cleaning, sewer cleaning, drain pipe installation, gas leak repairs & detection, sewer camera, line locating, water heaters, tankless & solar water heaters, tunneling, water filtration, air conditioning & heating

Contact information

901 Reinli, Austin, TX 78751

http://www.CallRadiant.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM