My name is Steve Lee.
I have been in the home maintenance and repair business since 1991 and have been servicing the Austin metro area since 2004. Austin has grown tremendously in the last decade but my business remains small to keep the "Quality" in the services we strive to provide for our valued clientele.
Thank you for Choosing the Great city of Austin and Quality Handyman Services.
3 employees. Free estimates. Cost is determined by the job. No travel charges. Ask about Angie's List discount.
Business highlights
33 years of trusted experience
Emergency Services Offered
Services we offer
Bathroom remodels, Tile / Wood flooring install, Fence repair and replacement, Electrical and Plumbing repair and replacement. Interior and Exterior painting, Kitchen cabinet refinishing. Interior and Exterior Door replacement. Exterior Siding and Trim replacement, Deck repair and replacement, Deck refinishing. Drywall repair and replacement. Drywall texturing. Interior trim installation. Power washing. Gutter cleaning. Hauling and Debris removal.Garage cleaning and organization...
He was great! Steve came out and talked with us about what he could do for us and he listened to what we had to say. We had decided on Tuesday because of the weather (it was supposed to rain) but since it didn't he called and came out Monday! He finished the whole job in one day! He used pine wood (you could smell the wonderful pine smell). He explained everything he was going to do before hand and kept to his bid! There were no surprises and we are very happy with his work. He cleaned up afterwards and towed the old wood away. We plan on using him again for our next project! I loved that he was a fellow animal lover and treated my dog very well!
Description of Work: He took the old fence down and put up a new fence and straightened the old post but did have to replace one post.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Madhukar G.
03/2014
5.0
handyman service
 + -1 more
It was good. They were really fast. We only had some small repairs, and they were here from the morning to the afternoon.
Description of Work: I purchased a Big Deal for $299 for a Handyman for the day.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William C.
03/2014
1.0
handyman service
 + -1 more
See above. A totally undependable handyman service with no regard to the customer. You NEED to remove this business's ad from your publication so that other unsupsecting people don't try to use him.
Description of Work: It is what the provider didn"t do. He never called me back to schedule an appt. when he said he would. On the day he was supposed to come he finally did call to get my address and said he would be at my house in an hour. After I waited at home 45 minutes he called to say he had changed his mind and would not be coming by to give an estimate and did not want to do the repair. He wasted one week of my time, I could have called a dependable person and had the job done in that time. You need to remove this person's ad from your publication. He is terrible.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Quality Handyman Services
To whom it may concern, this is my response to our free speech amendment. I tentatively set a day on my schedule to meet with [member name removed], but I also let him know that I was very busy and was not 100% sure that I would be able to meet with him on that date. I did call him to let him know the day before that I may still be able to make our appointment but that I would call him if I could not, if [member name removed] really needed an estimate that bad he could have called another service instead of waiting one week for me to meet with him, and if I am such a horrible contractor why did he wait for me, was it because of my good rating s or was it that nobody else wanted to take the time to give him an estimate for his project. As a handyman for the past 23 yrs. I have dealt with many different levels of people and I know one thing is for sure you can not please everyone, I apologized to [member name removed] and I am sorry that he feels this HARSH! about a missed appointment.
James B.
02/2014
5.0
fencing, handyman service
 + 0 more
They did a great job with the workmanship. I provided all the materials. They even disposed of my old fence that I had replaced, but had no truck to haul to the dump (did charge a little extra to do this).
Description of Work: I had them replace a gate in my fence. Included 2 posts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Natalie A.
01/2014
1.0
handyman service
 + -1 more
WARNING! Steve, the principal of Quality Handyman Services is a really nice guy. Quite likable. Don't be fooled!! After scheduling the appointment to do the work, Steve called to cancel and postpone a week. I had purchased a "deal" for three hours of general carpentry work. While discussing the various jobs I needed done, he said he would do the headboard first. He removed a piece of trim from a headboard, had two young men move the piece upstairs and assemble the bed, replacing the trim. I suppose that three men for an hour is somewhat the same as one man for three hours, but I wouldn't have paid "carpentry" wages to two movers. We had discussed several other jobs that I needed performed. He spent part of that time taking measurements to make cabinet doors for my kitchen in his shop, which he promised to have to me by mid December. (This was in October.) I contacted him regarding the doors around the 10th of December, and he admitted he had forgotten, although he still had the measurements. There was also some excuse about a particular saw blade that he wouldn't have until the first week in January. I agreed to wait, and he again promised that I would have my doors. Around the 21st of January, I began to call to inquire about when I might expect the work to be performed. It is now ten days later, I have left approximately 6 messages, and he refuses to even give me the courtesy of a a phone call to tell me that he isn't going to do it. COMPLETELY UNDEPENDABLE!
Description of Work: removed a piece of trim from a piece of furniture, moved furniture, and reapplied
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Robin M.
01/2014
2.0
handyman service
 + -1 more
He was polite and friendly. He said he would send us an estimate the very next day and he never did. It has now been 2 weeks. He never responded back to my husband's and my calls. It seems like he doesn’t want to do any work for us now.
Description of Work: He came to the house to take measurements to do repairs around the house. We wanted to do some weatherstripping and repairs some doors.
There were a few pros, but mostly cons. I gave great leeway to Steve because he had family stuff going on, but at some point he mistook kindness for stupidity and weakness. In short, if you are accustom to poor apartment quality fixes or you have the time to watch every last step they make you will probably be okay with this guy. If you have remotely 5 star hotel leanings or expect quality work without babysitting, well then, expect to be disappointed. I will say his workers did an amazing job on the ceiling scrapes and the drywall in the garage. As for the rest a small sampling follows: as other reviewers have stated there is zero follow-up on sloppy work and calls go unreturned; the baseboards he put in looked like maybe my nine year old nephew had done them and they will have to be taken out and entirely replaced, no salvaging them at all; they hacked off closet trim to avoid doing miter cuts on the floor installation; the floor itself will have to be taken up and redone to ever look correct with probably 75% salvageable (this is the click installation type floor people, not that hard); overspray on walls (off white onto sea foam green) Steve then licked his finger and went over the spots to show me how easy the overspray spots come off; painted doors and trim the wrong color even after I had given it to him in writing; left trash from the job for me to dispose of; took blinds and doors off of rooms that were not to be done and never put them back on; his son drank half a case of Mexican Coke and freely ate and left open European chocolate cookies which drew roaches; they did not wash their hands after using the bathroom and when I addressed it they started using the master bathroom and taped off the ½ bath; left windows open in an empty house and when I addressed it Steve told his crew they could not open the windows at all while they were painting; either destroyed or stole a sun screen......and amazingly I could keep going for pages and pages more.
Description of Work: Had this "company" in to do interior painting, ceiling scraping, drywall repair, electrical fixes, and plumbing.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$3,000
Lara F.
01/2014
5.0
handyman service, lighting
 + 0 more
It was an Angie's List Big Deal that I purchased. It was good. They did a very good job on the work I asked them to do. They were very nice. There were no additional charges.
Description of Work: I used Quality Handyman Services to remove some box lights from the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
carole L.
12/2013
2.0
handyman service, roofing
 + 0 more
He did what appears to be a fine job--the reason I'm giving this service a D rating is because one of the pieces he put up came off. It's stuck and I can't get it either back on or off. I called Steve and told him about it and he said he would be out the next week. I was thrilled. Well that was almost a month ago and many follow up calls later, I've yet to hear from him or see him. I'm so disappointed. Maybe something's wrong, I don't know. What I do know is that if I treated my customers this way I would never, ever make any money and would be panhandling down on I-35.
Description of Work: Steve came in and fixed the mess left by another contractor who had taken too many shortcuts while roofing my porch.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
4.0
$1,165.65
Hannah T.
11/2013
5.0
drywall, handyman service, ceiling fans
 + 1 more
They were wonderful. Quality Handyman Services was great, I will use them again. His eagerness and he was very reassuring and he told me no problem don't worry about it, we can take care of all this. He was very encouraging and just had a real can do attitude and I appreciated that.
Description of Work: We used Quality Handyman Services; they did some drywall work and plucked out some ceiling fans.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Jane S.
11/2013
1.0
handyman service, drywall
 + 0 more
They did a sloppy job. When Mr. Lee and his wife came to my home to pick up his check, I showed him the places where there was too much texture applied to the drywall and the sloppy work. He said, "No problem -- he would take care of it." I called him at least 15 times, and he refused to answer his phone or return my phone calls. I cannot have my backsplash installed until the drywall problem is taken care of. Now I have to try to find a drywall worker who will be willing to come out for such a small job, and that's proving to be very difficult. I was an interior designer for 40 years and it's very hard to find people who are willing to spend their time taking care of small problems created by someone else's mess which doesn't make them much money. That's where I am now: trying to find someone who is willing to do this for me. In addition to doing poor quality work, Mr. Lee has left us in a bind. My husband and I have been dealing with this leak problem since August (they had to rip up our hardwood floors and tear out our kitchen cabinets and we couldn't live in our home for six weeks). We're old people (69 and 76) and we just want our home back. Mr. Lee has not behaved professionally or honorably.
Description of Work: We had a water leak in our home. Our plumber had to cut holes in our walls to locate it. I called Steve Lee of Quality Handyman Service about a deal he had listed at the time. He told me that it wasn't what I really needed and I hired him anyway based on all the good reviews he had received from other customers. He and his crew put boards in all the holes and taped and floated.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$800
Matt H.
10/2013
5.0
handyman service, replacement windows
 + 0 more
Installed the sun tunnel in a couple hours at the agreed to price. Job was flawless (so far).
Description of Work: Installed a sun tunnel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Michael G.
10/2013
5.0
handyman service, ceiling fans
 + 0 more
Great to deal with, even after a miscommunication sent the m to the wrong address. We have more things to do at our house, and will definitely use them again.
Description of Work: Installed five ceiling fans, installed cabinet hardware, and assembled and relocated beds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Karen H.
10/2013
5.0
drywall, handyman service, lighting, plumbing
 + 2 more
I am very pleased with this service. Dave was great to work with and his crew are all competent and pleasant to work with. I initially wanted a vanity installed and some toilets installed. The vanity was an issue because the walls were warped and getting it in to fit was a challenge. They did a great job of fitting it in without damaging the cabinet and prepping all the cut-off valves for the new plumbing to be installed later. They removed two old toilets and installed two new hi-rise, low-flow toilets and they are great: no leaks and firmly seated. They also replaced two old track light systems with two new, contemporary LED fixtures. They repaired and replaced drywall, hauled away the old toilets, debris, etc. and cleaned the work site very thoroughly. I am very pleased with the interactions with Dave and his crew and the pricing and quality of their work. I am planning future work and intend to have them do it for me once the new materials and cabinets arrive. My dogs liked them all, as well, so that is a big bonus.
Description of Work: Installed vanity in master bathroom, changed out multiple watercut-off valves, installed two toilets, two light fixtures, did drywall work and repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Carolyn H.
10/2013
5.0
electrician, handyman service, home theater design, interior painters
 + 2 more
Excellent job taking wall down with great care taken to keep dust and mess cleaned up and to a minimum. Repaired Sheetrock that was damaged due to water. Rehung shelves, towel rack, and large television after wall removed and walls painted. Worked at a good pace which I appreciated. Provided upfront written detailed estimate so there was no confusion as to what his quote included. Provided a detailed written receipt at completion.
Description of Work: Remodel Job. Took wall down. Moved electrical and power. Texturized and painted.
We used Steve's $300, 'Handyman for a Day' special listed on Angie's List to take care of several things around the house. The gables on my house were leaking when it rained and Steve and his crew managed to nail down and caulk every seam on two gables. The rest of the time was spent hanging a ceiling fan and some outside lights. Everything was done professionally and efficiently. A day after they finished we had a hard rain and there was still a tiny leak in one of the gables. We called Steve and he came back and took care of the problem as well as fixing an upstairs bathroom leak. His prices were fair, his men worked clean and he showed up on time. We will definitely use him again.
Description of Work: Sealed the seams on the board and batten gables on the house,hang a ceiling fan, some light electrical work. Fixed a leak from my upstairs bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
Cindy T.
09/2013
4.0
handyman service
 + -1 more
We wound up not needing these services at the time. ?I will definitely take advantage of them at some point in the future, when I need them.
Description of Work: Nothing yet.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$99
Cindy T.
09/2013
5.0
handyman service, home & garage organization
 + 0 more
Our garage was a big storage room, with things piled up everywhere. There really was way too much stuff. When I saw this offer, I knew we had to jump on it. Steve and his team went in there and moved everything out and onto the driveway. They separated out all of the trash (including a broken-down lawnmower) and recycling and put it in their truck to haul away. Then they moved everything else back into the garage so that things were much more easily accessible. While there was still a lot of stuff in the garage, it's stuff that my family had to go through. By removing what they did, it made our job much easier. .Steve and his team did an amazing job! As a matter of fact, it was so good that our realtor was impressed enough to join Angie's List in order to get the deal.
Description of Work: .Clean and organize our garage contents in preparation for putting the house on the market.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$199
Jane P.
09/2013
5.0
fencing, handyman service, roofing, woodworking
 + 2 more
He was excellent, the best service I have ever had from anyone. He was very professional, gave me accurate prices, and the service was performed in a timely manner. I would recommend highly.
Description of Work: Replaced fencing, fixed roof tiles, repaired rotted wood on door , and also on front of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Robert T.
09/2013
5.0
fencing, handyman service
 + 0 more
On 9/4/2013 my property was hit with high winds from a storm that hit southwest austin. The winds knocked down several large trees which destroyed the fencing on the back portion of my property as well as the neighbors side fencing. On 9/5/2013 I checked Angies list to find recommended fence installers I contacted 4 companies but Mr Lee was the only one that responded in a timely manner. He came out the morning of 9/6/2013 as arranged gave me a price of $1250, I waited untill late that afternoon and since no one else bothered contacting me I called him back. and agreed on him starting on 9/9/2013, we also made a change to the order to salvage fencing to be thrown away from the back fence to repair the neighbors fence which was done. The crew showed up as agreed to on morning of 9/9/2013 and the fence was completed that day. The work area was cleaned up all trash hauled away. His workmanship was outstanding no shortcuts taken in installation or materials, will use his company again.
Description of Work: Peovided approximately 85 feet of new fencing, repaired approximately 20 feet of exixting fencning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Johanna M.
09/2013
1.0
handyman service
 + -1 more
Terrible. Was looking forward to getting projects done, but that is not what happened.
Description of Work: I purchased a Big Deal from Quality Handyman Services.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Hannah T.
09/2013
5.0
handyman service
 + -1 more
This was an Angie's List "Big Deal". I purchased a 2 toilet swap out deal, had 1 toilet w/a cracked tank and another black toilet I could never seem to get clean enough w/our hard water. Steve came out after I PU 2 new toilets and and his crew had them swapped out in record time. Made sure there were no leaks and that I was happy w/the job before they left. They even took the old ones away for me! Just noticed they do drywall and I'll be calling him for another job! Thanks, Steve.
I called Steve early in the week and he responded very quickly. He came out and gave us an estimate to do the wall. When we set up the actual work appointment, I asked him if he could reattach a chain to a ceiling fan and fix a fallen brick from our brick border and he said of course. His crew arrived on time and did the work quickly and efficiently. Even though we had added a few more jobs, Steve still charged us his original estimate. We will definitely use him again!!
Description of Work: Steve and his crew repaired 2 walls, a fan and an outside brick border
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Carol G.
08/2013
4.0
handyman service
 + -1 more
The work was adequate, nothing special.
Description of Work: I purchased a Big Deal with this company.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$99
Terri K.
08/2013
4.0
electrician, handyman service, house painters, interior painters, doors
 + 3 more
Steve and his crew are talented, punctual and polite. I would recommend them for work. Below is an overview. Steve and I played phone tag a few times in order to set up initial appointment. He was prompt for his Saturday appointment and expressed confidence in his crew to get the variety of work completed. Setting a firm date for work was a bit challenging but once we had a firm date he and his crew arrived on time and ready to work. His crew was polite and asked asked appropriate questions. Each member had a set assignment. When completed they moved onto the next work without pause. We ran into a snafu with the moving of a clothes line that none of us anticipated. Steve's crew offered options. The exterior work went quickly and was done well. I did have to ask two separate times for the old phone and cable boxes to be removed after the wiring was taken down. This was accomplished right before the crew left but the siding did not get painted in this area. The crew did a super job on hanging the front glass screen door. They made this task look easy. The finished product for the window sills was a big improvement to the rooms after years of paint accumulation. i did ask them to go back and remove existing paint from the living room and one bedroom. Although they had sanded there was still remaining paint that would have peeled after paint was applied. As stated, the final product looked good. The crew was responsive and polite on requests. I purchased two of the Angie Coupons so they get an A for price.
Description of Work: Various "to do" list: scrape, sand and paint window sills; replace some pieces of exterior siding, caulk exterior of windows, remove outdated exterior wires and boxes, hang screen door.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Drywall,
Fencing,
Electrical,
Interior Painting,
Plumbing,
Doors,
Lighting,
Ceramic Tile,
Exterior Painting,
Ceiling Fans,
Finished Carpentry and Woodworking
FAQ
Quality Handyman Services is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Quality Handyman Services accepts the following forms of payment: Check,PayPal
Quality Handyman Services offers the following services: Bathroom remodels, Tile / Wood flooring install, Fence repair and replacement, Electrical and Plumbing repair and replacement. Interior and Exterior painting, Kitchen cabinet refinishing. Interior and Exterior Door replacement. Exterior Siding and Trim replacement, Deck repair and replacement, Deck refinishing. Drywall repair and replacement. Drywall texturing. Interior trim installation. Power washing. Gutter cleaning. Hauling and Debris removal.Garage cleaning and organization...