Our great reputation guarantees you great rates. (Thankfully, no one ever wins awards for overcharging.) We're thankful to be serving the Austin and San Antonio areas call today to schedule your move. Award winning. Whether we move you across Texas or across the country, our mission is to exceed your expectations with grateful customer care that moves service back into what should have always been the ultimate service industry: the moving industry. We’re the moving company Texas chooses to move happiness home. We also get your unwanted belongings to Goodwill and Habitat for Humanity so they can make someone else happy too! Visit our website to watch hundreds of our real clients' video testimonials. We want to earn our next accolade from you.
Business highlights
30 years of trusted experience
Emergency Services Offered
Services we offer
Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.
Wonderful movers - very quick and they took great care of our stuff. They arrived on time and moved everything quickly.
Description of Work: Wonderful movers - very quick and they took great care of our stuff. They arrived on time and moved everything quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from NorthStar Moving Co
Dear Angie’s List Member, Great! Thank you for taking the time to share your moving experience with us. It sounds like everything went great! Our movers will love to know you were so impressed with the work that was done. Nothing makes us happier to hear. We wish you all the best in your new home and look forward to assisting you in the future, should you move again. Very truly yours, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Daryn S.
04/2014
5.0
moving companies
+ -1 more
They were very professional and impressive. He knew what he was doing.
Description of Work: They came and gave an estimate for moving. This is for a cross country move.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from NorthStar Moving Co
Dear Angie’s List Member Great! I’m happy to hear everything went so smoothly and that you were impressed by the work that was done. We wish you nothing but the best and look forward to assisting you in the future, should you move again. Very truly yours, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Matthew M.
04/2014
5.0
moving companies
+ -1 more
Went very well! Couldn't have gone more smoothly. Louis, Jadiel, and David worked extremely hard and were able to complete the job in less than 4 hours, and I had a ton of stuff, too! Very professional, likable, and careful. Couldn't have asked for better. Thanks so much, Northstar Moving. I also had a great experience with my coordinator (Lynn). She walked me through everything, and it couldn't have been easier to set up an appointment. Highly recommended!
Description of Work: Moved me from storage until to 1BR apartment (local move ).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for taking the time to share your moving experience with us! Knowing that everything went so smoothly and to your satisfaction, puts a big smile on our face! Lynn of our Client Loyalty Team and the movers (Louis Jadiel and David) will all be thrilled they could be of such help to you, from the coordination of the move to the move itself. In the end, we want our clients to be happy with the entire experience, so it’s wonderful to know that you are. We wish you all the best and hope to continue to be your moving company of choice in the future. Very truly yours, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Charon G.
04/2014
5.0
moving companies
+ -1 more
Did not break anything. Were careful. Three young men--2 were experienced and the third definitely not.
Description of Work: Moved furniture from condo
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for the review. I hope you are settling in well in your new home. We wish you nothing but the best! Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Jonathan H.
04/2014
5.0
moving companies
+ -1 more
They were great. They were very professional, showed up within the time window, and the customer service was very helpful and suggested options and alternatives.
Description of Work: I bought a Big Deal from them for $150 worth of moving services, and they did additional work totaling 3 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from NorthStar Moving Co
Dear Angie’s List Member, Great! Thank you for taking the time to share your moving experience with us. It sounds like everything went great, from start to finish. In the end, we want our clients to walk away from the moving experience happy with the work that was done, so it’s wonderful to hear that you are. We wish you all the best in your new home and hope to continue to be your moving company of choice. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Kathleen H.
04/2014
5.0
moving companies
+ -1 more
They arrived on time to make the estimate. They arrived on time to make the move. Everything was done very professionally.
Description of Work: The company moved 14 paintings from my office to the owner's home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for the kind review. I’m thrilled we could be of such help to you with moving the paintings. In the end, we want our clients to be happy with the work that was done. It’s wonderful to know that you are. We wish you nothing but the best and look forward to assisting you in the future, should you need moving services in the future. Enjoy your day, Lauren Lustyan Client Loyalty Team [hyperlink removed]
john F.
04/2014
5.0
moving companies
+ -1 more
NorthStar Moving was top notch. First, Gil came and gave me an estimate. He was professional above and beyond the call of duty... as I had to move the moving date TWICE during close of escrow, and it was no problem! Gil gave me a max price it might be... even though it is billed by the hour, and could be less. GOOD NEWS: It was several hundred LESS than the estimate... The guys did it faster than they had to, basically. On the day of the move, they sent 5 guys, and 2 trucks. The packing was fast and careful (we had no breakage at all) and the unpacking went just as smoothly. I have had bad experiences with ANOTHER company in the past, and so I was dreading this move. But NorthStar, you were simply amazing. Thank you to Gil, and the movers Thomas, Edwin, Israel, Jaime and Carlos. I don't think I'll hire anyone else again ever.
Description of Work: Moved my 3300 sf of home furnishings to a new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from NorthStar Moving Co
Dear Angie’s List Member, Great! Thank you for taking time out of your day to share your moving experience with us. I’m absolutely thrilled that the move with our company exceeded your expectations and past moving experiences. Gil and the movers, in particular, will be especially happy that they could be of such help to you. As a moving company, we understand that your belongings possess both monetary and sentimental value, and we do our best to care for your belongings as we would care for our won. I’m glad you felt we did just that. We hope you are enjoying your new home and look forward to assisting you in the future, should you move again. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
SANDRA S.
04/2014
1.0
moving companies
+ -1 more
I wanted them to do in house moving and move furniture around in my house. They would not come for the amount of the coupon and only wanted to come do the work if there were additional costs. They were not rude. However, they were very firm. I did not have the work done and I had deal refunded.
Description of Work: I purchased a Big Deal for a credit of moving services.
Rating Category
Rating out of 5
professionalism
2.0
Response from NorthStar Moving Co
Dear Angie’s List Member, Since your review is for a Big Deal purchased in 2011 (three years ago) and you did not move with us, I was unable to figure out what additional costs you are referring to. Because you do not specify, I can only assume you mean the minimum we require for all jobs (for instance, if your move was a long distance move, in certain parts of the country we have a 1000lb weight minimum; for local moves in certain areas, we have a 3 hour minimum, and so on). This is a common practice in the moving industry. In fact, finding a reputable moving company that does not have a minimum requirement for service would be incredibly challenging, if not impossible. With that in mind, I respectfully feel you may have been a bit harsh with this F review. Just my opinion… Sincerely, Lauren Lustyan
Roger H.
04/2014
4.0
moving companies
+ -1 more
They were good. They were quick and they covered some of my stuff so it was okay. They were great and professional.
Description of Work: I used the big deal and moving service of NorthStar Moving Co.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$700
Dale K.
04/2014
5.0
moving companies
+ -1 more
My wife and I are beyond grateful that we called NorthStar to help us with our move! From the moment I called and made the reservation, the entire team was pleasant and eager to help with what is undoubtedly a stressful day. Fortunately the crew that came to our condo were the epitome of what you imagine a moving company should be. Thomas, Antonio, and Randy were punctual, professional, and proud to do their job. They hustled like Superheroes on a mission and had a smile on the entire time. They took extra care to make sure our belongings were taken care of and were quick without being careless. We were so relieved that we had three exemplary movers who brought their A-game and we emphatically recommend anyone looking to move need look no further and just call NorthStar!
Description of Work: Moved furniture and boxes from a 900sq ft. condo in Culver City to a home in North Hollywood in a little over 2 hours!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$252
Response from NorthStar Moving Co
Dear Angie’s List Member, Great! Thank you for taking time out of your day to share your moving experience with us. It was our pleasure to assist you and your wife with your move from Culver City to North Hollywood. North Hollywood is a great area to move to. I’m thrilled Thomas, Antonio and Randy could all be of such help to you. As a moving company, we understand that the moving process can be stressful for our clients, so knowing that we were able to alleviate some of the stress puts a smile on our face. This is the kind of feedback we aim for. Thanks again for the kind words and recommendation. We wish you nothing but the best in your new home and hope to continue to be your moving company of choice in the future. Enjoy your day, Lauren Lustyan Client Loyalty Team [hyperlink removed]
Stacy I.
03/2014
5.0
moving companies
+ -1 more
Follow up to this review: North Star called and arranged for the last piece to be moved at no cost. They were extremely responsive and courteous, and at this point I would be happy to recommend them or use them again.
Description of Work: Movers arrived in time and did a good job with the furniture in my living room. They were surprised by the stuff in my garage, though I had discussed that with their appraiser beforehand. As a result, they left a piece of furniture in my house -- something too big for me to move myself. It took a week and several phone calls to get them to come back and deliver that piece. Otherwise they were nice, friendly and professional, but if the garage was more than they expected, they should have called their supervisor and had him tell me so. Or something. But not leave furniture in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from NorthStar Moving Co
Dear Angie’s List Member, I’m very sorry that there was a miscommunication about your garage that ultimately led to you feeling let down by our services. We always recommend that you do a walk through to make sure nothing was left behind. I know that you had some other items in the house that you intended to donate to Goodwill and this only added to the confusion. In the future, remember that it is always in your best interest to do a walk through when it is offered, and well within your rights to request one if it is not! Very truly yours, Lauren Lustyan
Wendy B.
03/2014
1.0
moving companies
+ -1 more
We found this company on Angie's List and was ranked as a highly rated provider. Unfortunately we never got to find out nor do we ever want to.
Description of Work: We made an appointment to have someone come out and provide an estimate on our move. On the morning of the appointment the estimator called and indicated that since we were an apartment move it would be classified as a special premium priced move. This meant a minimum of 7000 dollars - without even seeing the apartment or what we had to move. We indicated that our unit was right on the street and we had another estimate from a company that indicated placing a large truck next to the unit was not an issue. The estimator then indicated it would be a waste of his and our time because he was going to charge a minimum of 7000 no matter what.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
$7,000
Response from NorthStar Moving Co
Angie’s List Member, Anyone can post an F review on the internet. Whether that review is representative of the experience is left for the reader to decide. In the case of your complaint, several facts have been grossly misinterpreted. This is the truth: You called our office and informed us that you would require an exclusive long distance move, meaning we could not utilize consolidation (a practice common for long distance moves in the moving industry) to ship your belongings; you required that your belongings would be the only items on the truck. This is like renting out an entire floor of a hotel so that you can sleep in a single room. It is remarkably uncommon. You also required a guaranteed delivery date, not a window, which is also uncommon for a long distance move. The price you were quoted was based on these initial requests from you. Perhaps this is where the idea of a “special, premium priced move” first entered the conversation. In regard to your complaint about being given a higher quote based on what type of residence you live in. That is simply absurd. Prices for long distance moves are calculated in the same way, whether you live in a house or an apartment: by the weight of your belongings. We are a company founded on fairness and we extend that ethic to every client we move. Period. Again, the out of the norm exclusivity and exact delivery date you required determined the price you were quoted. Our estimator made it clear to you that he would be happy to come to your unit as he was performing and on-site estimate for another tenant in the same building. What he communicated to you was that he did not believe the price you were quoted would change given the uncommon nature of your requests. Your move was not quoted to you at $7000.00. It was estimated at $6500.00. That may not seem like such a big difference to you, but it is exactly the kind of small discrepancy that separates fact from fiction; this is an ongoing theme with your review. Respectfully, we believe that Angie’s List is designed as a forum to aid consumers in finding quality services; it is not meant to be used as a pulpit for invented grievances. Very truly yours, Lauren Lustyan
Sarah G.
03/2014
5.0
hauling services, piano moving
+ 0 more
Very well! Did my entire move in only 2.5 hours, and knocked off a good amount of the price. I would definitely recommend.
Description of Work: Move all my stuff including a piano up a flight of stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from NorthStar Moving Co
Dear Angie’s List Member, Great! Thank you for the kind review. I’m thrilled to hear you were able to take advantage of the great value the Angie’s List deal offers. We are always happy to help. We wish you all the best and hope to continue to be your moving company of choice, should you move again. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Greg E.
03/2014
5.0
moving companies
+ -1 more
The move went smoothly. It took approximately 4.5 hours to move a 1 bedroom apartment and a storage closet packed full of stuff into a 2 bedroom, 2 bath. There were three movers and a medium-sized truck. They tried to use as little material as possible to safely wrap everything in shrink wrap and tape. For the materials that they did provide, the prices were reasonable and the indicated price was including all materials that were used. We didn't use the packing service, but packed everything ourselves ahead of time. I would definitely recommend Northstar moving.
Description of Work: The provider was punctual thorough and accomodating. The movers worked hard the entire time and communicated their needs effectively. They were up front about pricing and the required amount of time for the job. I was very pleased. No items were damaged in the move.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for taking time out of your day to share your moving experience with us. It happy to hear the moving process went so great. As a moving company, we understand the importance of communicating the details of the move to our clients. It gives our clients peace of mind in knowing their belongings are in safe hands and helps us accommodate any special requests you may have. I’m thrilled you felt we did just that. We hope you are enjoying your new home and look forward to assisting you I the future, should you move again! Enjoy your day, Lauren Lustyan Client Loyalty Team [hyperlink removed]
NIRAJ M.
03/2014
5.0
moving companies
+ -1 more
It went extremely well! Jayciel, Luis E and Javier arrived right on time and got started. They first had to figure out how to park their rather large truck in a somewhat dense neighborhood, not an easy task. After explaining the charges and terms, they got promptly to work. Their professionalism was obvious by the way they picked the order of loading their truck. Jay, who was their lead, communicated very well, asking all the right questions, and giving back excellent answers to all our questions. They were all affable, efficient, and careful. I was especially concerned about some of the electronics, including our plasma TV, and was glad to see all items made it safely. This was a tough job, and frankly, we weren't as ready as we should have been for the move, but they were all very patient, and helped us at every turn. Most of all, they were very conscientious about their job, which we very much appreciated. This was demonstrated when Jay pulled up in a truck the next day to drop off a small shelf for a desk that we hadn't even knew was missing! We were all very impressed and thankful for this crew. I would gladly recommend them for any move. Job well done!
Description of Work: They moved my parents from a larger to a smaller house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for your kind review. It sounds like everything went great. The movers will be happy to hear that you felt they were so professional and communicated everything well to you throughout the moving process. As a moving company, we understand the importance of communicating the details of the move to our clients. It gives our clients peace of mind in knowing that their belongings are in safe hands and helps us make sure the move goes as smoothly as possible. Thanks again for the kind words and recommendation. We wish you nothing you and your parents nothing but the best! Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
KARINE G.
03/2014
5.0
moving companies
+ -1 more
Exceptional! The crew were professional, efficient, timely, and stayed on task the entire time. Would highly recommend this company for any/all of your moving needs. They surpassed my expectations (which is quite difficult to do). :-)
Description of Work: Move belongings and furniture from apartment to storage location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from NorthStar Moving Co
Dear Angie’s List Member, Wow! Thank you for the kind review and recommendation. Hearing that you had an “exceptional” moving experience puts a big smile on our face. There is nothing we’d rather hear from our clients. Our movers will also be happy to know you were so impressed with the work that was done. We wish you all the best in your new home and hope to continue to be your moving company of choice in the future. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Kash D.
03/2014
4.0
moving companies
+ -1 more
Moved our stuff. Did a good job. They wrapped and packaged everything well. Friendly guys. Good Company.
Description of Work: Moved our stuff. Did a Good job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
Response from NorthStar Moving Co
Angie’s List Member, Thank you for your business. Respectfully, Lauren Lustyan
Sharon K.
03/2014
5.0
moving companies
+ -1 more
They did a great job. I would definitely recommend them.
Description of Work: moved from west coast to east coast
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from NorthStar Moving Co
Dear Angie’s List Member, Great! Thank you for taking the time to share your moving experience with us and for the kind recommendation. It looks like everything went great! I hope you are enjoying the east coast. We wish you all the best in your new home! Enjoy your day, Lauren Lustyan Client Loyalty Team [hyperlink removed]
Jonathan B.
03/2014
5.0
moving companies
+ -1 more
It went really well. We had them load up our household goods that were already boxed. We didn't have any issues with anything getting broken. They were not the cheapest, but we were overall satisfied.
Description of Work: I purchased The Big Deal, $50 for $150 Worth of Moving Services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for taking the time to share your moving experience with us. I’m thrilled to hear the moving process went so well. As a moving company, it is our number one priority to take special care of your belongings. I happy to hear you felt they were in safe hands, in the end. We wish you all the best in your new home and hope to continue to be your moving company of choice in the future. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Zeb W.
03/2014
5.0
moving companies
+ -1 more
Good experience. Team of three guys, moved quickly, wrapped all items extensively and moved with care. I had a lot of heavy items and they didn't ding me extra, which was nice. I'd use their team again and recommend to others.
Description of Work: Moved a one-bedroom apartment into a house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from NorthStar Moving Co
Dear Angie’s List Member, Great! Congratulations on your recent move. I happy to hear the move went so well. As a moving company, we understand the value of your belongings and do our best to care for them as we would care for our own. Thank you for the kind words and recommendation. We wish you nothing but the best in your new home and hope to continue to be your moving company of choice in the future. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Chacko S.
03/2014
5.0
moving companies
+ -1 more
Had our move today with a crew of 5 led by John Henry Wilson III. The whole process of setting up the move from the detailed estimate by Gil Ben Haroch and great customer service from Ana and Jessica at the office made a normally very difficult experience a real pleasure. The whole crew, from Jose, Mark, Sushi, And Jamie worked really hard and moved like lightning...they were in and out in about 3/4 of the estimated time. All in all - a great experience. We had been really stressed before, but are feeling good (if a bit tired) now.
Description of Work: Great Experience from start to finish
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from NorthStar Moving Co
Dear Angie’s List Member, Great! Congratulations on your recent move. I’m happy to hear that from start to finish the moving process with our company exceeded your expectations. I’m glad that Gil, Ana and Jessica could be of such help to you with the estimate and the coordination of the move. As a moving company, we understand the importance of communicating the details of the move to our clients. It gives our clients peace of mind in knowing their belongings are in safe hands and helps us accommodate any specific needs you may have. I’m also happy you felt our crew of movers worked so efficiently. In the end, we want our clients to be happy with the work that was done, so it’s wonderful to know that you are. We wish you all the best in your new home and hope to continue to be your moving company of choice in the future. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Charles H.
03/2014
5.0
moving companies
+ -1 more
On the whole, this move went very well. The NorthStar representative, Ron Cohen, was very attentive and thorough in his assessment of our needs and was explicit about how the costs were analyzed. The crews at both Los Angeles and New Hampshire were focused, well trained and hard working. They worked quickly and were considerate. The pack-out was surprising because the crew showed a extraordinary care toward our belongings. They worked at a very reasonable pace in order to take the needed time in wrapping and packing our items. The New Hampshire crew was very obliging and moved items among rooms, reassembled furniture, etc. as we needed them to.
Description of Work: We used NorthStar for a move from Los Angeles to New Hampshire. We asked them to partially pack, so they took care of our dishes and most of our other breakables in addition to the furniture, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,300
Response from NorthStar Moving Co
Dear Angie’s List Member, Great! Thank you for taking the time to share your moving experience with us. It was our pleasure to assist you with your cross-country move from Los Angeles to New Hampshire. We understand that these types of moves can be stressful for our clients, so hearing that everything went so well truly puts a smile on our face. I’m happy Ron could be of such help to you with the estimate and that both crews of movers worked efficiently and to your satisfaction. As a moving company, we know that your belongings possess both monetary and sentimental value and do our best to care for them as we would our own. We wish you nothing but the best in your new city and hope to continue to be your moving company of choice in the future. Enjoy your day, Lauren Lustyan Client Loyalty Team [hyperlink removed]
Angela W.
03/2014
4.0
moving companies, storage units
+ 0 more
Nothing was broken during the move, but it has split move so some of things that needed to have stay got packed away. Some of the boxes went into storage and one box in particular was labeled fragile and I’m not sure if was placed appropriately in the storage unit. Overall, it was okay. There were additional fees for the boxes and labor and I felt it was expensive.
Description of Work: I purchased a $50 Big Deal for $150 worth of moving services. They did boxing and transport for me from San Hose to Freemont.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for your insight into your moving experience. I’m very sorry that that you felt our fees for boxes and labor were expensive. We do our best to offer an outstanding service at an affordable price for every client that we move. We were glad for the opportunity to speak with you personally and wish you the best in the future. Sincerely, Lauren Lustyan
Marilyn B.
03/2014
5.0
moving companies
+ -1 more
It was a small move from a small house to an apartment. Went very smoothly and arrived on time. Had all materials that they needed. Explanined the process on what they needed to do for this move. Gave a discount when I paid in cash. Were very cautious about moving some difficult bookcases without damaging walls or staircase. Chris Harmon, Philip Facciola and Lamar Parker were the guys who helped move. Received Angie's List deal and that's why I used the provider. Would recommend to family and friends and will be using them again.
Description of Work: Used them for a local move from one home to another
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from NorthStar Moving Co
Dear Angie’s List Member, Great! Congratulations on your recent move. I’m happy to hear the move went smoothly and you felt the movers were very cautious throughout the process. As a moving company, we understand the value of your belongings and do the best to care for them as we would care for our own. Chris, Philip and Lamar will be particularly happy you had such great things to say about the work that was done. We wish you all the best in your new home and look forward to assisting you in the future, should you move again. Take care, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
Rene E.
03/2014
5.0
moving companies
+ -1 more
We only moved 20 miles away so we didn't want to spend a crazy amount. Northstar gave us a really great price and that included a day of prep. Moves are never pleasant and always take longer than expected but these guys worked really hard to make this as painless as possible. They even moved and set up our kids beds right away so we could get them to bed!
Description of Work: Help us move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,000
Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for taking the time to share your moving experience with us. It sounds like everything went great! As a moving company, we understand that the moving process can be stressful for our clients and always do our best to alleviate that stress, whenever possible. I’m also happy to hear the movers were able to be of such help to you! This is the kind of feedback we love to hear from clients. We wish you nothing but the best and look forward to assisting you in the future, should you move again. Take care, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Moving Companies,
Hauling,
Storage,
Home and Garage Organization,
Piano Movers,
Kitchen and Bath Remodeling,
Plumbing
FAQ
NorthStar Moving Co is currently rated 4.7 overall out of 5.
Sunday: 10:00 AM - 8:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 10:00 AM - 8:00 PM
NorthStar Moving Co accepts the following forms of payment: Discover,MasterCard,Visa
No, NorthStar Moving Co does not offer free project estimates.
Yes, NorthStar Moving Co offers eco-friendly accreditations.
No, NorthStar Moving Co does not offer a senior discount.
Yes, NorthStar Moving Co offers emergency services.
Yes, NorthStar Moving Co offers warranties.
NorthStar Moving Co offers the following services: Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.
Contact information
2700 Louis Henna Blvd. Suite 100 Unit A9, Austin, TX 78664