Our great reputation guarantees you great rates. (Thankfully, no one ever wins awards for overcharging.) We're thankful to be serving the Austin and San Antonio areas call today to schedule your move. Award winning. Whether we move you across Texas or across the country, our mission is to exceed your expectations with grateful customer care that moves service back into what should have always been the ultimate service industry: the moving industry. We’re the moving company Texas chooses to move happiness home. We also get your unwanted belongings to Goodwill and Habitat for Humanity so they can make someone else happy too! Visit our website to watch hundreds of our real clients' video testimonials. We want to earn our next accolade from you.
Business highlights
30 years of trusted experience
Emergency Services Offered
Services we offer
Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.
on time; cooperative, done as planned and promised.
Description of Work: full pack and move of large one bedroom in San Fernando Valley, to storage unit in Santa Ana
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from NorthStar Moving Co
Dear Angie's List Member, We try never to make promises we can't keep! It was truly our pleasure to assist you with your recent move. Do not hesitate to contact us should you find yourself in need of moving services in the future. All the best, Lauren Fitzgerald Client Loyalty Team
Scott J.
04/2015
5.0
moving companies
+ -1 more
My previous move about a year ago went smoothly. A couple scrapes here and there, but that can happen with any move. The biggest thing is that the movers owned up to what happened and took care of it right on the spot. But seriously, it wasn't major. The furniture tape ripped off the coating off of our $60 desk. It wasn't anything fancy, but they still felt bad and took care of us. Our really expensive furniture was well taken care of and our move was done in 4 hours. I cannot say enough good things about this company. All I have to say is that I wish I didn't have to use them as often as I have, haha. I'm glad to know that Northstar, Jessica, and the movers are there when I need them. And there are ALWAYS coupons available.
Description of Work: I have used Northstar for multiple moves and have always had a pleasant experience. One of the big reasons that make this company so great is their customer service from the reps who schedule your move to the actual movers. One individual who stands out for me is Jessica Flores with whom I have worked with on each of my moves to schedule and set up everything. She is very personable and you can tell that she enjoys her job and enjoys being a part of your next step in life. Her goal is to make everything is painless as possible since nobody truly enjoys moving. I will continue to ask for her each time I need to move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from NorthStar Moving Co
Dear Angie's List Member, Ha, we certainly wish that many of our clients didn’t require our services as often as they have, but we are so truly happy that we are able to be here for you when you need is, despite the oftentimes stressful circumstances. Boy, did you sum Jessica up in a nutshell, Jessica and the rest of our company. We really do enjoy our job and feel it is our honor, and our privilege to be part of your journey to a new, happy home. We hope you don't have to move again anytime soon, but it would be our pleasure to assist you the next time you require our services. All the best, Lauren Fitzgerald Client Loyalty Team
Eric H.
04/2015
5.0
moving companies
+ -1 more
They were really good. They were flexible and nice. The people in the office and also the movers were efficient and easy going. They handled it well.
Description of Work: I've used NorthStar Moving Company for moving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from NorthStar Moving Co
Dear Angie's List Member, We are so pleased to hear that you are happy with the service you received! Our moving teams strive to be efficient, flexible, and easy going. We would be honored to assist you should you require our services at any time in the future. All the best, Lauren Fitzgerald Client Loyalty Team
Brian B.
04/2015
5.0
moving companies
+ -1 more
Overall went pretty well. They arrived within the time window quoted and were efficient workers. There was one incident of a toolbox getting damaged and customer service did a great job handling my claim. They wanted to make sure I was happy so despite the insurance only covering a portion of the damage, they covered the rest of the amount anyway and also talked to the movers so the same mistake should not happen again. Very satisfied with their customer service. They also come out and give you a not to exceed price rather than just ballparking it over the phone which is very nice to not end up with a big surprise bill at the end because they did not realize exactly everything that was moving. You know up front that it will not cost more than X.
Description of Work: Moved the large items and some boxes from our 3 bedroom house to a new house. We had moved a bunch of boxes and smaller items ahead of time to keep costs down.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for taking the time to share your moving experience! While it is obviously never our intention, if an issue does crop up during your move, we want to do the best we can to address it. Our goal is to do whatever we can to make sure you leave us a satisfied client. Everything, from informing you of all costs up front, to handling any unexpected issues with a smile, is part of the overall commitment we have to you and your belongings. We wish you nothing but happiness. All the best, Lauren Fitzgerald Client Loyalty Team
Susan P.
04/2015
5.0
moving companies
+ -1 more
All was good, very good, These people are easy and nice to deal with.
Description of Work: pick up heavy tempurpedic mattress and deliver upstairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you so much for taking the time to share your moving experience! We wish you restful sleep on your Tempurpedic mattress! All the best, Lauren Fitzgerald Client Loyalty Team
Richard S.
04/2015
5.0
moving companies
+ -1 more
Everything went really smoothly with my move. First off, they accommodated me each of the several times I changed the date on them because our closing date kept changing. Everyone I spoke to on the phone was really nice and helpful. On the actual moving day, I got a great 3 person team led by Ezekiel and supported by William and Albert. They called me before they arrived and showed up promptly. They wrapped everything up beautifully and I have not noticed any damages. They worked really hard as it was a hot day and both homes have staircases. They all had a great attitude and were really friendly. They put things right where I told them and handled everything with care. It took about as long as I anticipated. The cost did add up rather quickly, but it was money well spent and I would hire them again in a heartbeat. I just hope I don't have to move for another 20-30 years! I appreciate the follow-up by Jessica Flores to see how everything went. A truly professional company.
Description of Work: A local move from a 2 bedroom house to another home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from NorthStar Moving Co
Dear Angie’s List Member, Hot days and lots of stairs won’t stop our guys from working hard for you! We always do our very best to work carefully yet efficiently until you and your belongings are settled into your happy new home. While we also hope you do not have to move again for a very long time, if, in say 30 years, you find yourself with a little wanderlust, please know that it would be our honor to assist you again. :) All the best, Lauren Fitzgerald Client Loyalty Team
Chris H.
04/2015
5.0
moving companies
+ -1 more
did not use? quit asking for me to review
Description of Work: nothing
Rating Category
Rating out of 5
Response from NorthStar Moving Co
Dear Angie’s List Member, We appreciate whatever interest you must have expressed in our company and apologize on behalf of Angie’s List that you were repeatedly asked to review us. However, we do want to thank you, truly, for not taking your frustration out on our company with your review. :) It would be our absolute honor to work hard for you in the future, should you find yourself in need of moving and/or storage services. Until then, we wish you nothing but the best. Very truly yours, Lauren Fitzgerald Client Loyalty Team
Rick B.
04/2015
5.0
moving companies
+ -1 more
Though they were unable to do the job i needed Lynn helped me find a company that could which saved me time and money!!!! thanks LYNN
Description of Work: UNABLE TO DO
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from NorthStar Moving Co
Dear Angie’s List Member, Lynn’s the best! We certainly love her and we’re so glad she was able to assist you, even if we could not provide moving services for you. Thank you so much for sharing your experience with our company! All the best, Lauren Fitzgerald Client Loyalty Team
gloriana C.
04/2015
5.0
moving companies
+ -1 more
Amazing. My unit had VERY SLOW ELEVATOR. Due to unexpected repair. It should only have cost me 600 because of slow elevator the bill was high. Since this isn't the fault of the company but the management company I can't fault them on this. They didn't even eat lunch even though it took longer by 2 hrs than usual move of 2 bd room. They were professional and strong and cordial to work with. Placed everything as I asked into new place. This was the best moving experience I ever had! They deserved the tip!!! Thank u Angie's list!!
Description of Work: Came before 8am. Had no breakage no damage to the walls even though I had large items excellent service will use again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from NorthStar Moving Co
Dear Angie’s List Member, Slow elevators may delay us, but they will never defeat us! In fact, the challenge simply makes us work harder for you. It is our pleasure and our privilege that you have entrusted us with your belongings. We honor that trust by working that much harder to do our very best to provide you with a move that is cautiously efficient. Best moving experience ever is exactly how we hope to leave you feeling. It would be our honor to assist you again in the future; until then, we wish you nothing but happiness in your new home. All the best, Lauren Fitzgerald Client Loyalty Team
Karen U.
03/2015
5.0
moving companies
+ -1 more
My experience with Northstar began with Stefy who provided all information needed to choose the best option for this move. Being from out of state and having a one week window of time, I was very appreciative of her knowledge regarding rates and fees. But more than that was her personal approach to enabling this move to be as stress-free as possible. That same professional yet personal attention to detail continued with the three movers--Luis, Martin and Caesar--who were very friendly but also very focused on protecting the furniture and boxes they moved. I was very impressed with this company from first contact to the completed move!
Description of Work: Northstar moved my daughter to a new apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from NorthStar Moving Co
Dear Angie's List Member, It was our absolute pleasure to assist your daughter with her move! Entrusting a company with your belongings is one thing; entrusting them with your child is another and we are deeply honored by your faith in us. It was our pleasure to make you both feel confident that your move was in good hands and it would be our honor to assist you again in the future, should you or your daughter require moving services. All the best, Lauren Fitzgerald Client Loyalty Team
Stephen M.
03/2015
5.0
moving companies
+ -1 more
It was great. Adrian, Noe, Misael were gentle with all my stuff and really went the extra mile to keep my new carpets clean.
Description of Work: Packed and moved a one bedroom apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from NorthStar Moving Co
Dear Angie's List Member, We know how important your move is to you--right down to keeping the carpets clean--and it is always our absolute pleasure to do everything within our power to make it a success for you. Thank you so much for taking the time to share your moving experience! All the best, Lauren Fitzgerald Client Loyalty Team
Allan B.
03/2015
5.0
moving companies
+ -1 more
The services were good, the price was very competitive, and I would highly recommend them to anyone planning to move and I would use the company again in the future.
Description of Work: $50 for $150 Worth of Moving Services!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you so much for taking the time to share your moving experience! We wish you nothing but happiness in your new home. All the best, Lauren Fitzgerald Client Loyalty Team
Susan W.
03/2015
5.0
moving companies
+ -1 more
The 4 workers arrived on time and were wonderful. They were pleasant to work with and did a great job preparing and moving my belongings. Nothing broke and the move went very smoothly. I would definitely use them again.
Description of Work: Moved to a new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,550
Response from NorthStar Moving Co
Dear Angie's List Member, It was absolutely our pleasure to assist you with your recent move. Providing you a smooth moving experience is why we do what we do. Because we want to make life a little easier for our clients during what is normally an extremely stressful time. We hope you are incredibly happy in your new home! All the best, Lauren Fitzgerald Client Loyalty Team
Edward L.
03/2015
5.0
moving companies
+ -1 more
My daughter hired them from Angie’s List that I referred to her. Everything went fine. They did a good job. We would recommend them. She was happy with them.
Description of Work: My daughter hired North Star. They helped her moved.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from NorthStar Moving Co
Dear Angie's List Member, Thank you, both for your kind recommendation, and for entrusting us with your daughter's belongings. We hope your daughter is incredibly happy in her new home. All the best, Lauren Fitzgerald Client Loyalty Team
Mark K.
03/2015
5.0
moving companies
+ -1 more
Wow....what a great experience. Needed to move ASAP. Called Northstar and had the pleasure of speaking with Stefy. She made it so easy to schedule, explained all the details and answered all my questions. Stefy got me set up with movers and e-mailed me a confirmation within minutes. Hourly rate was very reasonable and includes truck and gas. If you need movers I suggest you give NorthStar a call. Make sure you ask for Stefy! She will make it super easy.
Description of Work: In town move from one house to another.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from NorthStar Moving Co
Dear Angie's List Member, Moving ASAP is never an easy situation for anyone to find themselves in! That's why we're so glad we were able to accommodate your schedule and give you a "Wow!" experience. Stefy was so pleased by your lovely words. And everyone here is truly appreciative of your kind recommendation. :) All the best, Lauren Fitzgerald Client Loyalty Team
RYAN B.
03/2015
5.0
moving companies
+ -1 more
The estimator, packers and movers were kind, courteous and professional. All went very quickly and smoothly and the price came out to be even less than originally quoted. I would recommend this company to anyone moving.
Description of Work: North Star packed and moved our entire home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from NorthStar Moving Co
Dear Angie's List Member, Your moving experience is a great example of why we started our company in the first place: because we thought the moving industry could use a little kindness, courtesy and professionalism. Your recommendation is very much appreciated! We wish you nothing but happiness in your new home! All the best, Lauren Fitzgerald Client Loyalty Team
Philip P.
03/2015
5.0
moving companies
+ -1 more
Excellent. Movers were very pleasant, helpful, came exactly on time. Finished move in 2 or 3 hours less than estimated time. Price came in significantly less. I was very satisfied!
Description of Work: Moved me from a nearby location and put a lot of my items in garage for storage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from NorthStar Moving Co
Dear Angie's List Member, Very satisfied is exactly how we like our clients! It was our pleasure to lend a hand with your local move! It is always our hope that we will be able to offer a great value to our clients, with great service for a great price. If you find yourself in need of moving services in the future, please know that it would be our honor to lend a hand again. All the best, Lauren Fitzgerald Client Loyalty Team
Jonathan B.
03/2015
5.0
hauling services, moving companies
+ 0 more
Ezekiel, Alex and Angelo arrived promptly as scheduled, and moved the furniture appropriately. I would use them again.
Description of Work: Moved one large chest to Goodwill from my home, and a large dresser into garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from NorthStar Moving Co
Dear Angie's List Member, Ezekiel, Alex, and Angelo were glad to assist you donating and relocating some large furniture. We would be honored to work with you again any time! All the best, Lauren Fitzgerald Client Loyalty Team
Beverly and Michael S.
02/2015
5.0
moving companies
+ -1 more
The four men were excellent. We have "very heavy" furniture and they never complained. They worked like beavers. They took the utmost care with our furniture. I would definitely use them again and highly recommend them.
Description of Work: Professional moving company on every level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from NorthStar Moving Co
Dear Angie's List Member, "Very heavy" furniture is no sweat for our guys! We want you to be able to sit back and relax while our moving team members do all the heavy lifting. Your recommendation means the world to us. It would be our pleasure to work with you again in the future should you find yourself in need of moving services. Very Truly Yours, Lauren Fitzgerald Client Loyalty Team
Bob Z.
02/2015
4.0
moving companies
+ -1 more
The move itself over all went well.
Description of Work: Moving service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from NorthStar Moving Co
Dear Angie's List member, Thank you for your business. Very truly yours, Lauren Fitzgerald Client Loyalty Team
Alex S.
02/2015
5.0
moving companies
+ -1 more
The move went very well. The movers were good.They were very prompt.I packed my things and they just moved.I would recommend them to a friend.
Description of Work: They moved us from one place to another.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from NorthStar Moving Co
Dear Angie's List Member, Thank you so much for taking the time to share your moving experience! We so truly enjoyed assisting you with your move and are honored by your willingness to recommend our services to a friend. That is the best compliment we could ever receive. All the best, Lauren Fitzgerald Client Loyalty Team
Monique L.
02/2015
5.0
moving companies
+ -1 more
Absolutely sensational. I adore them. They’re the best. I’ve worked with them several times and I’d only use them again. They are so professional, on time, know what they're doing. Wonderful. A's across the board.
Description of Work: I bought a Big Deal for $50 for $150 Worth of Moving Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from NorthStar Moving Co
Dear Angie's List Member, We absolutely adore you, too! We're so gratified to know we have exceeded your expectations across the board. We can't wait to work with you again in the future! All the best, Lauren Fitzgerald Client Loyalty Team
scott L.
02/2015
5.0
moving companies
+ -1 more
Movers showed up on time they Packard my entire house professionally and moved me in to my new home they set out all the beds and furniture and I feel like I never moved, chase,Cesar, Louis, and Juan were the best movers I have ever used and I have used many over the last 30 years. I give them 5 stars and highly recommend them.
Description of Work: Moving and packing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from NorthStar Moving Co
Dear Angie's List Member, Making you feel like you never moved at all is one of the best compliments we've ever received! We so appreciate that you took the time to share your moving experience. Your satisfaction as a client is our bottom line and it is our pleasure, and our privilege, to have assisted you with your move. All the best, Lauren Fitzgerald Client Loyalty Team
Susan T.
02/2015
5.0
moving companies
+ -1 more
It turned out great. There were additional charges beyond the big deal amount because there was more stuff. They were friendly and easy going people. They were very willing to do their job and were happy to do it. My number one reason to recommend them is their very good customer service.
Description of Work: They moved packages from one location to another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Beverly D.
02/2015
5.0
moving companies
+ -1 more
NorthStar of Los Angeles sent us a team of three: Cristo, Orlando, and Henry. These three were exceptional. They not only did the heavy lifting involved, they did it with such professionalism to get the job done in the least amount of time. This saves the homeowner money. The other good news is that the job was done with such care and consideration. I highly recommend this team and this company!
Description of Work: Recently, my precious mother died. NorthStar assisted in the move of her most treasured items to my home in the next county.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Response from NorthStar Moving Co
Dear Angie's List Member, We were so truly honored by the faith you put in us to move your mother's most treasured items from her home to yours. We extend to you our most heartfelt sympathies on your loss and also our sincere gratitude for your trust and strength during this difficult time. We try to treat every client we move with the utmost care and consideration as we believe safeguarding your belongings is the most important job we have. You and your mother will be in our very best thoughts. All the best, Lauren Fitzgerald Client Loyalty Team
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Hauling,
Storage,
Home and Garage Organization,
Piano Movers,
Kitchen and Bath Remodeling,
Plumbing
FAQ
NorthStar Moving Co is currently rated 4.7 overall out of 5.
Sunday: 10:00 AM - 8:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 10:00 AM - 8:00 PM
NorthStar Moving Co accepts the following forms of payment: Discover,MasterCard,Visa
No, NorthStar Moving Co does not offer free project estimates.
Yes, NorthStar Moving Co offers eco-friendly accreditations.
No, NorthStar Moving Co does not offer a senior discount.
Yes, NorthStar Moving Co offers emergency services.
Yes, NorthStar Moving Co offers warranties.
NorthStar Moving Co offers the following services: Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.
Contact information
2700 Louis Henna Blvd. Suite 100 Unit A9, Austin, TX 78664