NorthStar Moving Co

Moving Companies, Hauling, Storage,

About us

Our great reputation guarantees you great rates. (Thankfully, no one ever wins awards for overcharging.) We're thankful to be serving the Austin and San Antonio areas call today to schedule your move. Award winning. Whether we move you across Texas or across the country, our mission is to exceed your expectations with grateful customer care that moves service back into what should have always been the ultimate service industry: the moving industry. We’re the moving company Texas chooses to move happiness home. We also get your unwanted belongings to Goodwill and Habitat for Humanity so they can make someone else happy too! Visit our website to watch hundreds of our real clients' video testimonials. We want to earn our next accolade from you.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.

Amenities

Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Discover
MasterCard
Visa

Photos of past projects

Reviews

4.71,213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 126-150 of 1213 reviews

Mike C.
05/2017
5.0
moving companies
  + -1 more
I cannot say enough about Northstar's service - it's incredible. We ended up having to move on a very tight timeline, and the team at Northstar were there for us every step of the way. Getting an estimate was painless - 15 mins and we knew what our max cost would be. From there Junior and his team took great care of us. Every piece of furniture and other fragile items like TVs and mirrors were carefully wrapped to ensure safe travel. They moved with purpose and speed but didn't rush - exactly what you want in a mover. Once we loaded up they took their lunch and arrived exactly when they said they would. From there they meticulously put our home back together, tackling the grueling tasks of putting all our heavy furniture back together. If that wasn't all enough, because Junior and the team were so good and so efficient they finished early and came in under budget! I generally hate moving and hiring movers, but this was the best possible version of it.
Description of Work: Home move - moving and packing services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie'[Member Information Removed] List Member, Moving you on a very tight timeline is a challenge we're always happy to accept. Coming in under budget is the cherry on top. Thank you for taking the time to share your moving experience! We wish you nothing but happiness in your new home. All the best, Lauren Fitzgerald Client Loyalty Team

Renee H.
05/2017
5.0
moving companies
  + -1 more
I had a wonderful experience with NorthStar Moving Company! Here’s what you need to know: Are they on time? YES. I was provided with a moving window from 9am-11am and they arrived shortly after 9:30am, plus they called at 8:45am with an ETA. Also, if they arrive after the moving window, NorthStar will give you a $20 discount for each hour they are late. Are they fast? YES. They packed up my one-bedroom apartment in roughly two hours. They also took great care with all of my belongings and made sure to carefully wrap my furniture, TV, etc. Are they professional? Absolutely. They were all incredibly friendly and diligent. I’ve had some moving experiences where, quite frankly, I was a scared of the movers (but that’s another story), but all three of the movers were kind and trustworthy. As a woman who lives alone, that was super important to me. They’re also super patient. I was confused about some of the paperwork, so they called the dispatcher to clarify the nuts and bolts of the contract and didn’t make me feel rushed in any way. Junior in particular was especially understanding. As a side note, I’m moving out of San Diego and, even though they’re based in Los Angeles, they worked with me so that I could still use their services, especially since I’d already heard great things about them. In short, I highly recommend them! I’ll update this review once I’ve moved to my new place.
Description of Work: I needed to pack up my one bedroom apartment for a move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for taking the time to share such a wonderful description of your moving experience! We appreciate your business and your kind recommendation more than we can say. All the best, Lauren Fitzgerald Client Loyalty Team

Stacey K.
05/2017
5.0
moving companies
  + -1 more
Very well. Guys are very accommodating and helpful, and friendly! Vatche, Abraham and Jonathan were great! I would definitely recommend them! Arlene Auerhan
Description of Work: Move from Woodland Hills to Murrieta.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for taking the time to share your moving experience! We wish you nothing but happiness in your new home IN Murrieta! All the best, Lauren Fitzgerald Client Loyalty Team

Matthew U.
04/2017
5.0
moving companies
  + -1 more
Wonderful service from Randy, Edwin, and Tosh. They were on time, worked hard, and moved quickly. Highly recommend this specific team for your next move.
Description of Work: Moving from East Hollywood to Echo Park.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for taking the time to share your moving experience! While we love all our teams equally, we're glad to hear you've found a favorite! All the best, Lauren Fitzgerald Client Loyalty Team

Josue M.
04/2017
5.0
moving companies
  + -1 more
Junior, Wendell and Kevin came and immediately started to get busy loading the truck. First experience with a moving company and it was flawless! There's enough stress with planning the move, these guys are professional and quickly set my mind at ease. All personal items were carefully loaded, with bigger items being wrapped with moving blankets and plastic wrapping. Sincerely happy with results and will hire again.
Description of Work: Moved all furniture, washer, fridge and couches from Glendale to Lancaster.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for taking the time to share your moving experience! It would be our honor to assist you again in the future. All the best, Lauren Fitzgerald Client Loyalty Team

Frankie R.
04/2017
5.0
moving companies
  + -1 more
Great!! David, Wilbur, and Kevin were awesome. Great guys! They worked really hard. I would hire them again. Very careful with my things.
Description of Work: Moving house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for taking the time to share your moving experience! It would be our pleasure to assist you again in the future. All the best, Lauren Fitzgerald Client Loyalty Team

Josh R.
04/2017
5.0
hauling services, moving companies
  + 0 more
Karan, Emmanuel and John were able to arrive exactly when I asked them to, were safe and careful with my belongings, moved through everything quickly and were really nice guys to work with over about 4 hours. This was my first time hiring movers and it went as well as I could have ever hoped and expected. A+ to these dudes. Would hire again.
Description of Work: Moving a one bedroom apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Response from NorthStar Moving Co
Dear Angie'[Member Information Removed] List Member, A+ to you for taking the time to share your moving experience! We would be glad to assist you again in the future. All the best, Lauren Fitzgerald Client Loyalty Team

Karen L.
04/2017
5.0
moving companies
  + -1 more
It went great Randy Mario Ruben and Jesus were professional and out standing thank-you Northstar.!!
Description of Work: It went wonderful

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,195

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

Jenna L.
04/2017
5.0
moving companies
  + -1 more
Kevin, Lavonn, & Deon helped me move today. They were strong, fast, professional and didn't damage my belongings. They were also able to fit everything into my tiny storage unit. I've moved a few times in LA - this was the best experience by far. If I need to move again, I'm calling Northstar & requesting Kevin, Lavonn, & Deon by name. 5 out of 5 stars for sure. Thanks a bunch guys, you made a stressful event enjoyable.
Description of Work: Move my belongings out of my apartment & into storage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for taking the time to share your moving experience! We'd be glad to receive your call again in the future! All the best, Lauren Fitzgerald Client Loyalty Team

Amir T.
04/2017
5.0
moving companies
  + -1 more
Vatche and his crew were super efficient and did a great job. Not a single scratch on anything. Very friendly and respnsonsive, They were very fast and did the job super quickly.
Description of Work: Moving from two locations to one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for taking the time to share your moving experience! We're so happy we were able to lend a hand. All the best, Lauren Fitzgerald Client Loyalty Team

PUJA P.
04/2017
5.0
hauling services, moving companies
  + 0 more
Excellent! Very friendly & efficient. Attentive to needs and worked to our times
Description of Work: moving out of our items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business!! All the best, Lauren Fitzgerald Client Loyalty Team

Roger H.
04/2017
5.0
moving companies
  + -1 more
Excellent. Junior, Wendel and Kevin were very experienced and professional and did a great job. They showed up on time, wrapped everything and cleaned up before leaving. They took extra care with fragile items and a 65" TV. They arrived at the new place in a few hours and were very efficient unpacking and placing items exactly where I wanted them. I would strongly recommend NorthStar Moving.
Description of Work: Move contents of my 2 bedroom apartment from LA to Palm Desert.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from NorthStar Moving Co
Dear Angie'[Member Information Removed] List Member, Taking care of your belongings is our pleasure and our honor. Thank you for taking the time to share your moving experience! All the best, Lauren Fitzgerald Client Loyalty Team

Kyle M.
04/2017
5.0
moving companies
  + -1 more
The NorthStar movers were on time, efficient, cautious and quick. I'd definitely recommend to friends.
Description of Work: Moving to our new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$710

Response from NorthStar Moving Co
Dear Angie'[Member Information Removed] List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

Andy Y.
04/2017
5.0
moving companies, storage units
  + 0 more
Well. They came on time. Very professional. Highly recommended.
Description of Work: Packing and storing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business! Enjoy your happy new home! All the best, Lauren Fitzgerald Client Loyalty Team

Cynthia H.
04/2017
5.0
moving companies
  + -1 more
They did great! Only issue was that they charge extra fees for paying by credit card.
Description of Work: Moving from our 1600 sq foot house to a smaller one. Lots n lots of boxes!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

James E.
04/2017
5.0
moving companies
  + -1 more
I have already posted the reason I gave an F review but I just want to update this review since the original post. Northstar did in fact get back to me to explain how the misunderstanding was caused, it seems there was a computer breakdown from their California office to the one in Arizona resulting in the estimator not coming to do the job. They have called me twice to sincerely apologize for this misunderstanding and to explain what occurred. I was very impressed with their follow and will now reverse my original rating from an F to a A based on how they handled this mistake. Of course I never used them because I had to get this move arranged very quickly, but should I need to seek another moving company I would certainly give them another opportunity.
Description of Work: Moving Estimate
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for taking the time to share your entire experience with our company. We do not pretend to be perfect, but we are perfectly dedicated to the satisfaction and happiness of our clients. We would be glad to hear from you again in the future and thank you for giving us a second chance to make a better first impression. :) All the best, Lauren Fitzgerald Client Loyalty Team

Cindy N.
04/2017
5.0
moving companies
  + -1 more
Arrived on the late side of the window, but got to work quickly enough.
Description of Work: I used Northstar a few years ago and had a good experience. I used a competitor a year ago, however did not have as good as experience. I came back to Northstar for the move today and am very pleased at the overall value and we will be back!! I want to call out the guys on the move today ~ David F., Wilber C and Isa ~ thanks guys! A special extra call out to Ida ~ a real hardworker with a very positive attitude! Thanks again!! See you in the next move!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business! We're very glad to hear we worked hard for you and that we can look forward to hearing from you again the next time you move! All the best, Lauren Fitzgerald Client Loyalty Team

Susan W.
03/2017
2.0
moving companies
  + -1 more
Just about everything went wrong that could go wrong. I would never use them again or recommend them to anyone
Description of Work: I moved from Southern California to Northern California

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Evienne T.
03/2017
5.0
moving companies
  + -1 more
The guys were troopers!! They took on the stairs without ever complaining (very unlike the movers we had before.) They communicated with us, listened to our direction, took into account our concerns about certain peices. The office was so cooperative during scheduling and bidding, they confirmed with us, and kept in touch all along. The pricing was very reasonable and an amazing value for the service we received! They were professional and respectful of all our belongings. I've moved many times in the past several years and helped my parents through many moves and they are truly the best movers we've ever worked with.
Description of Work: Moved our third-story apartment to a 3-story townhome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danitza R.
02/2017
5.0
hauling services, moving companies, home & garage organization
  + 1 more
It went geat. I had a wonderful service, great workers and happy with the results.
Description of Work: I was moving to my new house. The crew helped me to pack, load and download my staff. They were polite, professional, efficient and had great customer service. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mark M.
01/2017
1.0
moving companies
  + -1 more
LOUSY, Where do I start? First they come and say it i will take about 8 hours to move a 1 bed apt...I had everything packed in boxes. Then it's raining on and off so I get they have to be careful but these two guys were so slow that I had to call their office to complain. Then they want to sell me tape and plastic for $3 a roll of tape, when I complain they say I should have read the fine print...come on fine print. After loading the truck they want to go for lunch )#*#& what the ****? Ok I say, I go to my new place in Santa Clarita and when they don't show up after almost 3 hours I call their office and they say the truck broke down? What no one could call me and tell me this?? Finally, they try to say that they have to charge me double time for driving....back and for we go until I show them the email they sent where it says NO double time...DAAAA Never again. I would say to everyone STAY as far away from these guys as possible.
Description of Work: Moving from Hollywood to Santa Clarita

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$600

Sylvia A.
12/2016
5.0
moving companies
  + -1 more
Everything went smoothly! Movers were professional, courteous and careful while loading and unloading our furniture. Boxes for clothes were also provided. Cost more than the promotional value because we worked them over the allotted 3 hours. Angie's List value was $200.00 and we paid $150.00 more for the extra hour, which we were okay with as there were 4 guys that moved us and they did great work !
Description of Work: Moving services. Load and unload entire house of furniture into new home. Set up and help assemble all furniture in the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Erynn C.
12/2016
5.0
moving companies
  + -1 more
Move went great! Super fast service. No problems! A+
Description of Work: Moved a 4 bedroom house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Jerry K.
12/2016
1.0
moving companies
  + -1 more
Not very well. They just about killed a 35 year old plant. It went from being in a basket on a plastic roller with wheels to being in a dumpster and now there is 1 small 2x2 inch root that is still alive after being re potted twice. They broke a lamp and lamp shade. Not the best results in the world. They showed up on time and they were friendly.
Description of Work: I moved.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$750

tina L.
11/2016
5.0
moving companies
  + -1 more
Great service! Friendly and professional staff! Would definitely recommend and would use again.
Description of Work: Residential moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business!! We appreciate the recommendation more than we can say. All the best, Lauren Fitzgerald Client Loyalty Team

Contact information

2700 Louis Henna Blvd. Suite 100 Unit A9, Austin, TX 78664

http://www.northstarmoving.com

Service hours

Sunday:
10:00 AM - 8:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
10:00 AM - 8:00 PM


Licensing

Insured

Licensed*

Trade License Number
1836576
Trade License Locale
TX
Trade License Authority
Texas Department of Motor Vehicles
Trade License Expiration
01/01/2099

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Hauling,
Storage,
Home and Garage Organization,
Piano Movers,
Kitchen and Bath Remodeling,
Plumbing

FAQ

NorthStar Moving Co is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 8:00 PM

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 10:00 AM - 8:00 PM

NorthStar Moving Co accepts the following forms of payment: Discover,MasterCard,Visa
No, NorthStar Moving Co does not offer free project estimates.
Yes, NorthStar Moving Co offers eco-friendly accreditations.
No, NorthStar Moving Co does not offer a senior discount.
Yes, NorthStar Moving Co offers emergency services.
Yes, NorthStar Moving Co offers warranties.
NorthStar Moving Co offers the following services: Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.

Contact information

2700 Louis Henna Blvd. Suite 100 Unit A9, Austin, TX 78664

http://www.northstarmoving.com

Service hours

Sunday:
10:00 AM - 8:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
10:00 AM - 8:00 PM