NorthStar Moving Co

Moving Companies, Hauling, Storage,

About us

Our great reputation guarantees you great rates. (Thankfully, no one ever wins awards for overcharging.) We're thankful to be serving the Austin and San Antonio areas call today to schedule your move. Award winning. Whether we move you across Texas or across the country, our mission is to exceed your expectations with grateful customer care that moves service back into what should have always been the ultimate service industry: the moving industry. We’re the moving company Texas chooses to move happiness home. We also get your unwanted belongings to Goodwill and Habitat for Humanity so they can make someone else happy too! Visit our website to watch hundreds of our real clients' video testimonials. We want to earn our next accolade from you.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.

Amenities

Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Discover
MasterCard
Visa

Photos of past projects

Reviews

4.71,213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1176-1200 of 1213 reviews

Michael T.
01/2014
5.0
moving companies
  + -1 more
.
Description of Work: I used NORTHSTAR MOVING COMPANY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from NorthStar Moving Co
Dear Angie’s List Member, Wonderful! It’s great to see your “A” rating. It looks like everything went well during your move. I hope all is well in your new home and we look forward to assisting you in the future, should you move again. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com

Paula U.
01/2014
5.0
moving companies, piano moving
  + 0 more
See above.
Description of Work: Deliver goods to my home in Bellevue, Nebraska. This is a continuation of a review of my move from Southern California to Bellevue, Nebraska. Tal Cohen and his assistants delivered my goods on Christmas Eve. While it was not my desired delivery date, it was a flawless delivery, unpacking of furniture and set up of glass furniture, marble, bed and baby grand piano. Tal was professional, courteous and knowledgeable about assembling my furniture and baby grand piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Response from NorthStar Moving Co
Dear Angie’s List Member, Great! I’m happy to hear the delivery side of your move in Nebraska went well, too. Knowing that it went flawlessly puts a smile on our face. There is no better compliment! Tal will be particularly happy that you found him to be so courteous and knowledgeable. We understand that your belongings have both monetary and sentimental value and do our best to care for your belongings as we would care for our own. We wish you nothing but the best in your new home and look forward to assisting you in the future, should you move again. Warm wishes, Lauren Lustyan Client Loyalty Team [hyperlink removed]

Renee C.
11/2013
5.0
moving companies
  + -1 more
They were on time and efficient.
Description of Work: I used NORTHSTAR MOVING COMPANY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from NorthStar Moving Co
Dear Angie’s List Member, Great! Thank you for taking the time to share your moving experience with us! It sounds like it went smoothly. It’s wonderful to hear that you felt the movers were punctual and efficient with your time. We understand how valuable our client’s time is and do our best to respect any constraints you might have. We hope you are settling in well in your new home and wish you nothing but the best! Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com

Diane B.
10/2013
1.0
moving companies
  + -1 more
didn't use them
Description of Work: nothing. didn't use them
Rating CategoryRating out of 5

Response from NorthStar Moving Co
Dear Angie’s List Member, Our estimator sent you your estimate and you chose not to move with us. Obviously we respect your decision. What I don’t get is you posting an “F” review when you never communicated any dissatisfaction with our estimate or anything else in our process. If we did something to offend you that we are not aware of, I am truly sorry. Please accept my sincere apology. I assure you we had no intention to hurt your feelings. Respectfully, Monica Orantes

penny F.
09/2013
5.0
moving companies
  + -1 more
great
Description of Work: moved furniture, clothing, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for your review! I’m thrilled that you had a great moving experience. We love hearing this kind of feedback from our clients. We wish you all the best in your new home and hope to continue to be your moving company of choice . Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com

08/2013
4.0
moving companies
  + -1 more
.
Description of Work: Got a quote over the phone and scheduling was smooth.
Rating CategoryRating out of 5
Yes, I recommend this pro

08/2013
5.0
moving companies
  + -1 more
.
Description of Work: The team of John, Jose and Alfredo arrived at my house at 8:30 AM. After signing the contract, they started moving the furniture from my living room and 5 bedrooms out to the garage. The floors are being refinished. They wrapped everything with shrink wrap which held drawers in place and prevented scratching. They worked so fast, carefully and efficiently that they got all of the furniture into the garage, arranged very neatly, and compactly in only 1 1/2 hours. When the floors are finished, NorthStar will move the furniture from the garage back into the house. This team was so friendly and efficient that I requested that they do the move back in for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from NorthStar Moving Co
Dear Angie’s List Member, Great! Thank you for taking the time to share your moving experience with us. John, Jose and Alfredo will all be happy to know you thought they were so friendly and efficient while moving you into your new home. I know how important it is for your moving company to care for your belongings as they would care for their own. I’m glad we could do that for you. We hope to continue to be your moving company of choice. Good luck in your new home. Best wishes, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com

08/2013
3.0
moving companies
  + -1 more
unknown
Description of Work: they were not able to come when needed
Rating CategoryRating out of 5

07/2013
5.0
moving companies
  + -1 more
.
Description of Work: They just moved my husband and I yesterday from an apartment to a house. They were there 15 minutes early and moved very very fast. I think the entire move took less than 4 hours. They provided excellent customer service and true care when handling our furniture. They even reminded me to use a coupon from the Angie's List website to save $150 off the total cost! We are incredibly pleased and know exactly who to call the next time we move!!!
Rating CategoryRating out of 5
Yes, I recommend this pro

07/2013
3.0
moving companies
  + -1 more
.
Description of Work: i asked for the contact person. i was told she was in a meeting. i was asked if this had to do with angie's list. i said, "yes." they told me they could help me. i mentioned start/endpoints. i was asked size of place. 1 bedroom apartment with a sofa. i was quote $450 to start plus other fees and they were available next week. I balked and informed them that their competitors are almost half that, can offer a full quote within a few $20 bills and have more incentive to wrap up and get to the next customer than they do because of the mutually beneficial pricing model. i didn't understand how i'm to expect this is a fair deal. i asked that she tell me something as to why i would agree to such a deal... i was given more canned statements on the justification of the prices which sounded more like legal-binding speech. spider senses go off. this is a "gotcha" tactic - like a tourist trap - i'm out.
Rating CategoryRating out of 5

Response from NorthStar Moving Co
Dear Angie’s List Member, When we posted our Angie’s list discount, the furthest thought on our mind was to deceive anyone or create a “gotcha tactic.” On the contrary. We want to provide Angie’s List members (whom we love and value as our clients) a great discount and value. It is, however, important for our clients to check availability and our prices before purchasing the deal. Our prices may change, depending on the time of year. We also cannot guarantee we will always be available. We are sorry you were inconvenienced by purchasing a coupon from Angie’s List you will not use. We are sure that a refund is available for you through Angie’s List. If you would like our assistance in getting Angie’s List to refund your money back, we would be happy to get involved in helping you with this process. Very truly yours, Wendy Paola

06/2013
3.0
moving companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from NorthStar Moving Co
Dear Angie’s List Member, During our follow up after your move, you mentioned you had a minor damage to one of your items. We offered our assistance but you choose not to file a claim with our company. We sent you a claims form and my contact information in case you change your mind. Regardless, no matter how minor the damages are, we would have liked to help resolve this matter for you. It is always our intention to have our clients satisfied with our service. If you still wish to do it, it is not too late. You can call me at 1-800-275-7767 extension 119 or you can email me at wendy@northstarmoving.com. Sincerely, Wendy Paola

06/2013
5.0
moving companies
  + -1 more
Excellent, would recommend highly.
Description of Work: Moving furniture boxes into storage. Quick efficient and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

04/2013
5.0
moving companies
  + -1 more
The move went well.
Description of Work: We moved from a 2bed/1bath duplex to a 3/2 single family home. A crew of 3 men coming over. They arrived at 7:40am (20 min before), and started working right away. We packed our stuff so everything was organized and labeled. It took 5 hours to move the entire house and assemble back some of our furniture. They were careful with the contents, nothing ended up broken!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

04/2013
5.0
moving companies
  + -1 more
.
Description of Work: Wow! The professionals at Northstar Moving Company are nothing short of amazing. Everything from the scheduling process to the move was handled very professionally which helped me rest easy knowing that the job would be completed efficiently, safely and at a decent rate of speed. I had a 2/2 to move across town and was mostly packed by the time the movers arrived. They arrived early, helped pack those final few items and gave very welcomed advice on packing some of the more challenging items. These guys were great! The move was completed in about 5 hours. If I had done this myself, I'd still be moving weeks later. In short, these guys know what they're doing and they do it amazingly. I highly recommend using their services for your next move.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie’s List Member, Sounds like an excellent move! Thank you for taking the time out of your day to share your moving experience with us. At NorthStar our clients are our number one priority which is we strive to provide our clients with the best quality service possible. Our movers are great! They are very hard working and are always motivated to go above and beyond our clients’ expectations. Kudos to you for being prepared ahead of time, as your professional moving company, we would like to take that stress of having to pack, load, and unload off your shoulder. Hope you have settled into your new home. Have a great day, Tahura Bibi Client Loyalty Team www.NorthStarMoving.com

04/2013
5.0
moving companies
  + -1 more
Better than expected
Description of Work: Very happy with the service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

01/2013
5.0
moving companies
  + -1 more
Great!
Description of Work: We were very satisfied with Northstar movers. The price was very competitive, the movers were helpful, timely, and they performed the job well. The estimator was right on time for the appointment, and he was very thorough and knowledgeable. I checked other movers, and Northstar price was better than others I checked. Yes, I would use NORTHSTAR again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

12/2012
4.0
moving companies
  + -1 more
Very well
Description of Work: Great service. Somewhat expensive but overall a good experience. Professional crew and very helpful. Would recommend.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

11/2012
5.0
moving companies
  + -1 more
They did a good job.
Description of Work: They moved me one home to another. They did some minor packing. They disassembled furniture, then wrapped and packed it. They also wrapped and packed our electronics. They even stopped along away to pick up an appliance I purchased from Home Depot.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

11/2012
3.0
moving companies
  + -1 more
See above
Description of Work: The guys were fine, no complaints there. The truck they showed up in was so old and in disrepair it looked like something jed clampett from the beverly hillbillies would have driven. The wardrobe boxes were also very old and broken down. Basically they were held together with tape.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$600

11/2012
5.0
moving companies
  + -1 more
It went great!!
Description of Work: Movers were on time and very professional. Nothing was broken or damaged in the move. All items were placed as requested. Workers went out of their way to be helpful. This company is not the least expensive in the marketplace, but they did deliver value well worth the money. They started at 9 am and worked non-stop, except for a short lunch break, until 8:30 pm. I would definitely hire them again!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from NorthStar Moving Co
Dear Angie’s List Member, Congratulations on your move! It feels amazing to hear our clients had such an amazing moving experience and I am glad we can be a part of that. I am glad our movers were efficient and were able to deliver your items all intact. The first step to any successful move is making sure our movers handle your belongings like if they were our own. Our movers are great and hardworking. At NorthStar, we always strive to help our clients as efficiently as possible. I am thrilled to hear that our movers went above and beyond your expectations and we are honored that you will consider us for your future moves. May your new home bring you many happy memories! Best regards, Tahura Bibi Client Loyalty Team www.NorthStarMoving.com

10/2012
5.0
home & garage organization
  + -1 more
.
Description of Work: Very good experience in every way. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

07/2012
5.0
moving companies
  + -1 more
s
Description of Work: Northstar was great from start to finish. We had a little glitch on the day of the move and it was resolved readily. The workers moved us in high heat, the 90 degree weather that Sunday July 8th was a killer. We were moved in under an hour and a half and i was able to tip the movers and thank them each individually, and i also shook all 3 gentlemen's hands, I highly recommend this company as they are excellent and reliable! It is my pleasure to say that some day, far in the future when we move we will be sure to use Northstar Moving again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from NorthStar Moving Co
Dear Angie’s List Member, Great from start to finish wow we are thrilled to hear that! Moving can be quite challenging and not to mention on a hot summer day in California. Knowing who is moving you is essential, I am glad you were thrilled with your movers. It is always great when our movers hard work is acknowledged it means a lot to us and our movers. Thank you for your high recommendations we truly appreciate it. Being your moving company of choice is our pleasure, we look forward to hearing from you in the future for any moving needs that may arise. Best wishes and take care. All the best, Monica Orantes Client Loyalty Team NorthStarMoving.com

07/2012
5.0
moving companies
  + -1 more
Great. See above.
Description of Work: The Northstar movers were on time, professional and pleasant and the move was completed in a timely manner. I appreciated the coupon discount from Angie's list. Ted and everyone I dealt with on the phone during this move were very helpful and a pleasure to work with. Overall, I was very pleased with the move. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

07/2012
5.0
moving companies
  + -1 more
Good work!!
Description of Work: Move Indiana to La.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for taking the time to post your experience with us. We are glad your move from Indiana to Los Angeles was a success! NorthStar Moving Company wishes you nothing but happiness! Take care, Monica Orantes Client Loyalty Team NorthStarMoving.com

05/2012
1.0
moving companies
  + -1 more
HORRIBLE!
Description of Work: I didn't end up using this company because they were so unprofessional and badly behaved. Its a big surprise how they are rated A on Angie's List. 1) From the very start, the customer service professional who I contacted to get my move set up didn't seem interested in my business. 2) I had to call up multiple times to get an estimate, to get the time/date they would come in for the actual move. No one seemed bothered and they didn't call up even once to confirm the move time / date. Just ridiculous! 3) I had made a request to move on Saturday. They give a 3 day window and tell me to call on a Wednesday to see when they would be ready. I call on Wednesday and they say they will come anytime between 8-10 or 12-4 on Thursday even though I had put in a special request. 4) Thursday happens and I wait and wait and wait till 1pm when I finally call them to ask them where they are. They tell me they are on their way and will be there shortly. 5) The driver calls up and says he's brought an 18 wheeler to a residential neighborhood which he cant get to my apartment building so he's going to find a smaller shuttle and charge me for it. I mean come on! 6) 10 mins later he says he is going to try to park the big truck and start the move. He comes down on a one way lane and creates a havoc on the roads. Imagine! Someone should have called the cops. 7) I ask 2 of the movers who are not wearing uniforms who are helping him get out of the one way road why they got this big truck for such a small move and one of them doesn't speak English and the other one says, he was picked off the road. I was shocked! 8) At this point, I wasn't sure if I should do the move or not. I was moving long distance from Seattle to SF and cancelling the move would cost me a bit since my lease was ending in a few days. I decided to give the crew the benefit of the doubt. 9) The driver finally parked the truck and comes up to my apartment to take a look at my stuff. Then he asks me - " Where is this stuff going"? He DIDN'T KNOW WHERE THE STUFF HAD TO GO ONCE IT WAS LOADED. 10) I decided to let this pass.He says he will be back in 15 mins with all the material and will start the move. 30 Minutes pass by and there is no sign of him. I call him up and ask him what happened. He says he DOESN'T HAVE TAPE AND THAT HE NEEDS ME TO DRIVE HIM TO A U-HAUL SO THAT HE CAN BUY TAPE!!! WHAT KIND OF A MOVING COMPANY -A) HIRES PEOPLE OFF THE ROAD TO DO A LONG DISTANCE MOVE?!?B) HIRES A DRIVER WHO DOESN'T KNOW HOW TO DRIVE A TRUCK?!?C) ASKS THE PERSON WHO IS PAYING FOR THE MOVE TO GO AND BUY THEM TAPE ?!??! That's when I lost it and called up the customer service in the HQ and yelled at them. I finally cancelled the move as I refused to let a bunch of thugs touch my stuff and move it across the country. This company is complete garbage. BEWARE of THEIR UNPROFESSIONAL ATTITUDE and the kind of staff they pick. You may be better off using another company. DO NOT GET MISLED BY THE REVIEWS ON ANGIE'S LIST!! THEY ARE NOT WORTH IT!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Contact information

2700 Louis Henna Blvd. Suite 100 Unit A9, Austin, TX 78664

http://www.northstarmoving.com

Service hours

Sunday:
10:00 AM - 8:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
10:00 AM - 8:00 PM


Licensing

Insured

Licensed*

Trade License Number
1836576
Trade License Locale
TX
Trade License Authority
Texas Department of Motor Vehicles
Trade License Expiration
01/01/2099

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Hauling,
Storage,
Home and Garage Organization,
Piano Movers,
Kitchen and Bath Remodeling,
Plumbing

FAQ

NorthStar Moving Co is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 8:00 PM

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 10:00 AM - 8:00 PM

NorthStar Moving Co accepts the following forms of payment: Discover,MasterCard,Visa
No, NorthStar Moving Co does not offer free project estimates.
Yes, NorthStar Moving Co offers eco-friendly accreditations.
No, NorthStar Moving Co does not offer a senior discount.
Yes, NorthStar Moving Co offers emergency services.
Yes, NorthStar Moving Co offers warranties.
NorthStar Moving Co offers the following services: Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.

Contact information

2700 Louis Henna Blvd. Suite 100 Unit A9, Austin, TX 78664

http://www.northstarmoving.com

Service hours

Sunday:
10:00 AM - 8:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
10:00 AM - 8:00 PM