NorthStar Moving Co

Moving Companies, Hauling, Storage,

About us

Our great reputation guarantees you great rates. (Thankfully, no one ever wins awards for overcharging.) We're thankful to be serving the Austin and San Antonio areas call today to schedule your move. Award winning. Whether we move you across Texas or across the country, our mission is to exceed your expectations with grateful customer care that moves service back into what should have always been the ultimate service industry: the moving industry. We’re the moving company Texas chooses to move happiness home. We also get your unwanted belongings to Goodwill and Habitat for Humanity so they can make someone else happy too! Visit our website to watch hundreds of our real clients' video testimonials. We want to earn our next accolade from you.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.

Amenities

Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Discover
MasterCard
Visa

Photos of past projects

Reviews

4.71,213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1026-1050 of 1213 reviews

Rob T.
11/2015
4.0
moving companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,700

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business. Very truly yours, Lauren Fitzgerald Client Loyalty Team

Marie Ange C.
11/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Local move from Glendale to Long Beach, CA. They showed up on time, were very professional, shrink-wrapped our furniture and moved them to the new house. They were very careful not to bump against the walls (we very much appreciated this!) and made sure that they didn't forget to unload anything from their truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for taking the time to share your moving experience! Our team is always mindful of safety when preparing your belongings for their journey into your new home. We hope you are incredibly happy there. :) All the best, Lauren Fitzgerald Client Loyalty Team

Bruce L.
11/2015
5.0
hauling services, moving companies
  + 0 more
unknown
Description of Work: They moved our furniture and belongings from our Whittier home to our new home in Fullerton. They were professional, worked diligently the entire time and were courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for taking the time to share your moving experience! All the best, Lauren Fitzgerald Client Loyalty Team

Peter T.
11/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: used these guys over 3 times now. Always have been great although this time the battery died on their truck and I had to jump them and I had 1 item that got damaged. Both not huge deals but every other time it had gone off without a hitch. Would still use them in the future.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your heroism! Literally jumping in likely saved the day. We're definitely not perfect, but we like to think we make up for any flaws with our dogged determination to be decent, hard working and wholly focused on outstanding client care. While we hope you are incredibly happy in your new home for a long time, we will look forward to giving you an outstanding 4th move with our company sometime down the line. All the best, Lauren Fitzgerald Client Loyalty Team

ron G.
11/2015
4.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2

Mary P.
11/2015
4.0
moving companies
  + -1 more
unknown
Description of Work: Depends on who shows up. One of the workers was exceptionally helpful on return from storage. The fellow in charge was average. In general it was a good service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from NorthStar Moving Co
Dear Angie's List Member, We regret that any aspect of our service did not exceed your expectations. We aspire to give you better than the average moving experience and would appreciate the opportunity to prove it to you. Please reach out to us if you are willing to spare a few minutes of your time to let us make up any lack of service you may have felt. Very truly yours, Lauren Fitzgerald Client Loyalty Team

Mark M.
11/2015
4.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0


Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business. Very truly yours, Lauren Fitzgerald Client Loyalty Team

Jessica C.
11/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

Edgar B.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

Bryce A.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

Betsy M.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

Michael K.
10/2015
5.0
moving companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$248

Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

Steve P.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

michelle A.
10/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Movers were friendly & helpful. Javier took the time to make sure I wasn't feeling stressed and gave me a pep talk. :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie's List Member, While pep talks aren't our specialty (moving your belongings is!) we're always glad to throw one in if we can do anything to make your big day a little less stressful. Thank you for taking the time to share your moving experience! All the best, Lauren Fitzgerald Client Loyalty Team

Jayesh A.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

Darrell W.
10/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

Frederic A.
09/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Date of service:6/29/15 Cost of service:6000$
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for your business!! All the best, Lauren Fitzgerald Client Loyalty Team

Rose-Linn J.
09/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: The actual move was good. There was a lot of humming about using a credit card (which I was told could be used) and the coupon. I also felt that my questions about the actual timing and calculation (including the double drive time) was brushed aside.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie’s List Member, We’re so glad to hear your move went good. If you have any questions at all, please feel free to give us a call and ask to speak with someone from our Client Care department, we would be happy to address any issues you still feel are outstanding. All the best, Lauren Fitzgerald Client Loyalty Team

diep N.
09/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from NorthStar Moving Co
Dear Angie's List Member, No, you're excellent! We are honored by your business. All the best, Lauren Fitzgerald Client Loyalty Team

Hayden C.
09/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved my belongings. Had a slight disagreement/misunderstanding with the crew and management took care of it and made it up to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from NorthStar Moving Co
Dear Angie's List Member, We do not pretend to be a perfect company, but we are the kind of company that does our best to make up for anything that may have been lacking with your service, in the rare case we do not give you an outstanding move. Thank you for taking the time to share your experience! All the best, Lauren Fitzgerald Client Loyalty Team

David W.
09/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Date of service: 06/15/2015 Cost of service: $50
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

Denise T.
09/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: On time. No nonsense.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie's List Member, No nonsense is how we roll! Thank you for taking the time to share your moving experience. All the best, Lauren Fitzgerald Client Loyalty Team

Harris S.
09/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from NorthStar Moving Co
Dear Angie's List Member, Thank you for your business! All the best, Lauren Fitzgerald Client Loyalty Team

Allen L.
09/2015
4.0
moving companies
  + -1 more
unknown
Description of Work: Northstar packed up our home in Westlake Village, CA, and stored our furniture for about 3 months and then moved us into our new home in Carlsbad, CA. The move out was perfect and very nprofessional. The difficulty began when we tried to schedule our move in. It took several weeks of phone calls...many un-returned...to finally get a date scheduled. When the move-in occurred it was a little rocky. It seemed to us that the crew of four was not veryn experienced and they struggled moving in our large pieces and struggled getting them upstairs and into the rooms. I will say that they worked very hard and tried their best, but they seemed to be over matched at times. |We would probably not use them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$7,500

Response from NorthStar Moving Co
Dear Angie’s List Member, Thank you for your business. We’re very sorry if you experienced any issue with our service. It never sits right with us to hear that we have failed to earn someone’s future business, as that means you are not a happy, satisfied client. We would be glad to speak with you personally about any concerns you may still have. Very truly yours, Lauren Fitzgerald Client Loyalty Team

Robert R.
08/2015
2.0
moving companies
  + -1 more
unknown
Description of Work: They did a long distance move from California to Washington. They were six hours late picking up my stuff. The drop off was made based on their schedule which I couldn't change to fit mine. It showed up late, glass was nearly all broken, some stuff was missing, they lost my key, and afterwards I noticed I had some of somebody else's stuff. I ended up having to mail their stuff and Northstar said they would reimburse that cost, fingers crossed.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$2,500

Response from NorthStar Moving Co
Dear Angie’s List Member, We regret that you were not satisfied with your moving experience. We are in the process of addressing your issues and hope that you will give us the opportunity to make any mistake that may have occurred right again. We are not a perfect company, but we are perfectly committed to outstanding customer care and dedicated to the simple concept of decency in every action we take. Very truly yours, Lauren Fitzgerald Client Loyalty Team

Contact information

2700 Louis Henna Blvd. Suite 100 Unit A9, Austin, TX 78664

http://www.northstarmoving.com

Service hours

Sunday:
10:00 AM - 8:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
10:00 AM - 8:00 PM


Licensing

Insured

Licensed*

Trade License Number
1836576
Trade License Locale
TX
Trade License Authority
Texas Department of Motor Vehicles
Trade License Expiration
01/01/2099

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Hauling,
Storage,
Home and Garage Organization,
Piano Movers,
Kitchen and Bath Remodeling,
Plumbing

FAQ

NorthStar Moving Co is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 8:00 PM

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 10:00 AM - 8:00 PM

NorthStar Moving Co accepts the following forms of payment: Discover,MasterCard,Visa
No, NorthStar Moving Co does not offer free project estimates.
Yes, NorthStar Moving Co offers eco-friendly accreditations.
No, NorthStar Moving Co does not offer a senior discount.
Yes, NorthStar Moving Co offers emergency services.
Yes, NorthStar Moving Co offers warranties.
NorthStar Moving Co offers the following services: Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.

Contact information

2700 Louis Henna Blvd. Suite 100 Unit A9, Austin, TX 78664

http://www.northstarmoving.com

Service hours

Sunday:
10:00 AM - 8:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
10:00 AM - 8:00 PM