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Maidtopia Cleaning Services

House Cleaning, Blind Cleaning

About us

Maidtopia Cleaning Service offers exceptional services at great prices to the Austin metro area. We offer service to Austin, Pflugerville, Round Rock, Georgetown, Cedar Park, Leander, Hutto, Lakeway, Buda, Kyle and San Marcos. Our desire is to provide great service and great prices with the understanding that everyone deserves a clean home. We do not want to be just a temporary cleaning solution for you, but rather a cleaning essential for everyday life.

Business highlights

14 years of trusted experience


Services we don't offer

Laundry services. Washing dishes.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.5323 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
8%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 151-175 of 323 reviews

Randy P.
07/2013
5.0
house cleaning
  + -1 more
It was good! There were no additional charges beyond the big deal amount. This was the first time I used this company. It was pretty standard and the price was good. Two people came out to do the work. They were right on time.
Description of Work: I purchased a big deal for Maidtopia Cleaning Services. They just did a general cleaning of floors, bedrooms and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

REED H.
07/2013
5.0
house cleaning
  + -1 more
I thought they made a really good job. One of them left a mop on the front porch but they came back and got it. I would give them an A. I only saw the results 'cause my son did the communication. He said that they called them and they were really nice and they came over. I think everything was good with that too. I think they were on time. It was nice when I came home.
Description of Work: My son used Maidtopia Cleaning Services for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Sue A H.
07/2013
4.0
house cleaning
  + -1 more
they did a good job of cleaning the house
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$85

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Kathryn S.
07/2013
5.0
house cleaning
  + -1 more
Maidtopia was 'early' Very kind, willing to do whatever Very fast...cleaned a LOT of square footage in the 3 hours promised.
Description of Work: 3 hours of House Cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Marianne W.
07/2013
3.0
house cleaning
  + -1 more
the best cleaning (the only one) was done vacuuming. The rest was mediocre. They still use feather dusters (I thought they went out in the 70's), that was half of her problem, 'cause nothing got cleaned with that duster, she just moved the dust around. I think it's very unclean and unhealthy to use those things. The maid has to sneeze a few time (I wonder why). She didn't do the inside of my stove, dust for cobwebs throughout the house, cleaned my tub, ignored the corners everywhere, move small furniture to clean under (like it stated they would in their list) or even went by the list (I pondered about that thing for almost 1 hour!). The maid herself was very friendly, although she only spoke a few words of English. I think that is a not so smart thing to do, since one can't explain what, where and how. I don't think I would hire them again.
Description of Work: did basic cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$69

Response from Maidtopia Cleaning Services
My apologies the cleaning did not go to your satisfaction. We value our customers feedback and comments, this is the only reason we send an email before each service requesting feedback when the service was complete. The Terms of Service that we send each and every one of customer has the instructions listed when a customer is not happy with the service performance. All we ask is to be contacted within the first 24 hours after the service is complete and will immediately dispatch a new cleaner to your home to make sure the service performed is 100%. Since no feedback was received after the cleaning performed back in 7/12/13, we were under the impression everything had gone great. I again apologize for the lack of service and are always willing to stand by our 100% satisfaction guarantee when the proper steps are followed. I have placed a $25 credit on your account for a future cleaning. Respectfully, Eli Martinez

Ilona G.
07/2013
5.0
house cleaning
  + -1 more
It went really well, the house looks great. The girls bathroom, the guest room and the common areas look fantastic. She dusted, swept and mopped. The stairs are clean and the tile downstairs looks wonderful. We have a guest arriving tonight so this was perfect for us. We are going to see about having them come out every week or so. I think they do a great job for a very reasonable price.
Description of Work: Through Angie's list we got three hours of cleaning for about 77 dollars plus sales tax. The person arrived on time and did a great job. She asked us initially what we would like done in the allotted time and then she did it. Really well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Michael S.
07/2013
5.0
house cleaning
  + -1 more
Maidtopia has been providing basic household cleaning services for my place for the past few months. I did find them through Angies and the rating didn't disappoint. As a person always on the go, they send email communication to let you know when they are going to arrive. They are flexible with managed access properties and I look forward to the days when they come to service my place. The prices are fair for the market and with the added personal communication touch I receive, the prices are more than fair.
Description of Work: Basic maintenance household cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Clinton B M.
06/2013
5.0
house cleaning
  + -1 more
Arrived on time. Thoroughly cleaned all rooms including dusting and vacuum. Worked without supervision. Used our tools and supplies as requested due to medical issues. My limited Spanish and providers limited English a slight handicap. Overall, excellent service and value.
Description of Work: Biweekly house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Sue K.
06/2013
5.0
house cleaning
  + -1 more
They did a great job! My wooden floors looked great. My bathroom looked spotless.
Description of Work: cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Bob D.
06/2013
4.0
house cleaning
  + -1 more
In the hour and half they were here (two people), they primarily cleaned two bathrooms and did some light vacuuming and dusting of a bedroom and living room. The bathrooms, though not that dirty (other than soap build up in shower) were thoroughly cleaned - it was an impressive job.
Description of Work: 3 hours of cleaning (2 people of 1.5 hours)

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Bill H.
06/2013
4.0
house cleaning
  + -1 more
Ladies were great. Arrived on time. Did an above average job of cleaning. Were careful around important art and furnishings.
Description of Work: cleaned house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Kelly M.
06/2013
3.0
house cleaning
  + -1 more
The areas cleaned "looked" clean afterwards but certainly were not sanitized as observation of the cleaning method found use of bare hands (and feet!) to do the scrubbing in some areas. Two areas that were paid to have cleaned were not touched at all. They were 45 minutes later than the agreed upon start time. Communication with staff was sub-par.
Description of Work: They were hired to clean a residential property.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$160

Response from Maidtopia Cleaning Services
My apologies that you were not satisfied with the service performed on 5/27/13 (Monday). Per the notes on the account, we scheduled the service as a last minute cleaning to accommodate your request. We have an estimated arrival time between 12:30-1:30 pm and always try to arrive between the estimated windows, however, on that particular day since your cleaning was a last minute schedule, the cleaner encountered some traffic coming from South Austin to Georgetown; that made her estimated arrival later than we had anticipated on Sunday. Additionally, we performed two different services for two different homes within the same property with the same cleaner. Our only attempt was to accommodate your request and provide a great service on such a short notice. Again, I do apologize that the service was not to your satisfaction and would have been happy to honor our 100% satisfactions guarantee. We send each and every customer a Terms of Service email which instructions on the procedure when a customer is not 100% satisfied with the service. We are saddened to see this review was submitted on 6/14 which is way past the 24 hour window to report that you were not satisfied and for a re-clean session to be scheduled. I have placed a credit on your account for a future cleaning if you would ever like to use our service again. At this time this is the best offer I can provide. Respectfully, Eli Martinez

Laurie G.
06/2013
5.0
house cleaning
  + -1 more
I was extremely pleased with the service itself as well as the professional way in which it was arranged. I set up the appointment by phone and paid by credit card, then received an email confirmation. The housecleaner arrived on time, with her own equipment. After a brief conversation about my priorities, she got immediately to work. Her work was both efficient and excellent.
Description of Work: Special housecleaning service that included bathrooms, living room, and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Marrie P.
06/2013
5.0
house cleaning
  + -1 more
They do a fantastic job. They communicate with me about everything. They've made some mistakes but they let me know when something is wrong. They are just very friendly and professional.
Description of Work: I use the services of Maidtopia Cleaning Services for housecleaning. I was moving from one house to another so they cleaned the new place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Reagan L.
06/2013
1.0
house cleaning
  + -1 more
Could not get through any of the phone numbers provided. Busy or wrong number
Description of Work: Could not get through any of the phone numbers provided. Busy or wrong number

Rating CategoryRating out of 5
responsiveness
1.0


Response from Maidtopia Cleaning Services
My apologies you were unable to reach us. I checked all our phone lines, answering center, and messages and was unable to find a problem. Please feel free to call us at 512.619.5237 or email us at info@maidtopia.com. We will be happy to service your home located in Austin, Pflugerville, Round Rock, Georgetown, Cedar Park, Leander, Hutto, Lakeway, Buda or Kyle. Respectfully, Maidtopia Cleaning Services

Lisa S.
05/2013
5.0
house cleaning
  + -1 more
Claudia arrived promptly and worked very hard and cleaned very thoroughly the whole time she was at my home. I'm very pleased with her work and Maidtopia Cleaning Services.
Description of Work: House cleaning $75 was the charge for new customers for 3 hours of cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Nandini K.
05/2013
5.0
house cleaning
  + -1 more
she was very professional, polite, cleaned up very well, I would highly recommend them.
Description of Work: cleaned kitchen, and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Kristin G.
05/2013
5.0
house cleaning
  + -1 more
We have been using Madtopia since January '13. They are a incredible, honest, hard working company. Our housekeeper is namesake Elisabeth... She ROCKS! She comes in, on time almost to the second every time, and hustles the entire time she's there. She leaves no stone unturned. I love the way our home smells when she leave... Nothing like pinesol and comet! The best part is, every time, she leaves little toilet paper roses on the toilet paper roll. It's little things like that keep us coming back ;0
Description of Work: Cleaning of a 3bed/2bath home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Henry W.
05/2013
5.0
house cleaning
  + -1 more
They were excellent. They were on time. They made the house look pretty.
Description of Work: This was a Big Deal for $75.00 for 3 hours of housekeeping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Lynn S.
05/2013
4.0
house cleaning
  + -1 more
She was on time and was willing to do whatever I asked of her and did a good job.
Description of Work: Dusted and cleaned house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Bridget D.
05/2013
5.0
house cleaning
  + -1 more
Arranging a time/date was easy- very responsive. Used strong-smelling chemicals, but did a good job getting it clean.
Description of Work: Cleaned kitchen, bathroom, and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

LOU H.
05/2013
5.0
house cleaning
  + -1 more
The lady who came out did an excellent job! There wasn't a place untouched in my bathroom or my kitchen! I thought she stayed longer than what she was getting paid for. I have never seen anyone clean a kitchen so quickly. I even tipped her because she did just an excellent job! I plan on using her again. I thought there would have been an additional cost when she was done because she did so much extra work, but surprisingly there wasn't.
Description of Work: I purchased a big deal with Maidtopia Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Sudhakaran V.
05/2013
5.0
house cleaning
  + -1 more
Since the purchase was through Angies list deals, the vendor was a little hard to reach but in the phone they provided clear instructions on how to contact via email. Once contacted via email, the responses from the vendor was immediate. The deal also clearly stated that the appointments should be taken 2 weeks in advance. The vendor was busy for 3 weeks when we contacted the vendor. The vendor mentioned that the person will arrive in an one hour window (8 am to 9 am) in our case. The person arrived at 8:45 and started cleaning within one minute. She was very thorough in cleaning the 2 and 1/2 restrooms and the kitchen. She also used her own products for cleaning. She also helped vacuum most of the house within the 3 hour window. We had to provide a check for $6 for the taxes(not sure why this wasn't collected earlier but was mentioned to us in prior communication).
Description of Work: I purchased an Angies list coupon for 3 hour cleaning with Maidopia. One person for 3 hours cleaned 3 restrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Stenly T.
05/2013
5.0
house cleaning
  + -1 more
Everything went as planned. I provided a list of things to clean in order of priority since there was a time limit of 3 hr. The cleaner followed the list properly, cleaned everything properly as well. Very friendly and professional. I would recommend this cleaner to everyone.
Description of Work: 3-hr housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maidtopia Cleaning Services
Thank you very much for the a review. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Stacy H.
05/2013
4.0
house cleaning
  + -1 more
The experience was fair. The quality of the clean was ok but the cleaner talked on her phone most of the time. Although she did a satisfactory work, I was not very fond of this attitude.
Description of Work: Kitchen/Living Room/Bathroom package.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$80

Response from Maidtopia Cleaning Services
Thank you very much for the a review for service performed on March 27, 2012. I am sorry that the cleaner was unprofessional while in your home. I wish we would have been advised sooner to act immediately in reprimanding the cleaner. We will however reprimand her at this time. We appreciate and value your business. Respectfully, Maidtopia Cleaning Services

Contact information

1800 Lavaca St, Austin, TX 78701

http://www.maidtopia.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning

FAQ

Maidtopia Cleaning Services is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Maidtopia Cleaning Services accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Maidtopia Cleaning Services offers free project estimates.
No, Maidtopia Cleaning Services does not offer eco-friendly accreditations.
No, Maidtopia Cleaning Services does not offer a senior discount.
No, Maidtopia Cleaning Services does not offer emergency services.
No, Maidtopia Cleaning Services does not offer warranties.
Laundry services. Washing dishes.

Contact information

1800 Lavaca St, Austin, TX 78701

http://www.maidtopia.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM