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Lucy Mancha

House Cleaning

About us

Family owned and operated. 8 employees. Cost is determined by the job. . We provide all cleaning materials and equipment.

Business highlights

25 years of trusted experience

Services we offer

Move-outs, move-ins, residential & commercial cleaning, trash removal, inside and outside window cleaning up to 2 stories.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.7108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
6%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 108 reviews

Jessica R.
11/2012
5.0
house cleaning
  + -1 more
I had a bad experience with another cleaning service and was wary of Lucy or any cleaning service for that matter--- Lucy's husband personally came to my home and did a walk through assuring me everything would be cleaned and gave me a couple of different cleaning quote options. They were able to accommodate my short notice and my house was cleaned by two polite ladies. They were even early to their appointment time... My house was so clean I could even smell the freshness outside my apartment! (no joke!) I was very happy to use them. They are no fluff... just honest and fair cleaning. I'm glad to use them and refer them as well.
Description of Work: Lucy's ladies did a deep cleaning of my condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Elizabeth V.
11/2012
5.0
house cleaning
  + -1 more
Excellent! I use them regularly (every two weeks!)
Description of Work: I have a 2000 square-foot home, and the ladies come to clean my house every two weeks. I'm very happy with their work, and the best part is the same two ladies come every two weeks… If I have something special I need them to do, it's always totally ok (reasonably of course). So glad I found them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

MONICA M.
10/2012
5.0
house cleaning
  + -1 more
They showed up when they said they w ould and got right to work. I have had house cleaners before and usally find something I'm not happy with but so far am very pleased with Lucy and her team. She has come every two weeks now and its momey well spent.
Description of Work: They clean my 3bd, 2 bath house top to bottom. They use their own supplies and bring their own vacuum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Elizabeth H.
09/2012
3.0
house cleaning
  + -1 more
This was my first experience with house cleaners. I called Lucy and we agreed that she would do an initial and quot;deep cleanand quot; of my home and from there give me an estimate of what it would cost for biweekly or every-three-week cleaning. She said the initial clean for a house of my size, (1800 square feet, tile throughout) with a dog, would be $150. They would do blinds, inside windows, ceiling fans, and baseboards, in addition to normal mopping and dusting, bathrooms, etc. I left the key and a check in the mailbox and went to work, so I do not know who came or how long they were there. When I returned home, the house was clean, but not $150 worth of clean. The blinds and inside windows had been cleaned, but the window sills were dusty. The ceiling fans were not done. There was dog hair on some areas of the floor, leading me to believe they hadn't vacuumed (only mopped). There were crumbs and dust under the dining room table, so I don't think they moved the chairs. Baseboards were not done in most areas. The bathrooms and kitchen were quite clean, especially the bathtub. I think this job would have been adequate for a regular clean but was certainly not worth $150. I did not report my dissatisfaction to Lucy because, frankly, this was a trial clean and if they did this substandard of a job when trying to win my business, I do not trust them to do a good job consistently. I will not use them again.
Description of Work: Deep clean of our 1800 square foot house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Anselm D.
08/2012
5.0
house cleaning
  + -1 more
The workers were well-dressed, very polite, and very thorough. They didn't stop working from the time they arrived until they left (about 2 hours 15 minutes). We've had house cleaners in a different area in the past but these ladies are among the best we've ever had. We're very pleased with the service and will continue to use them on a regular basis.
Description of Work: Deep cleaning including ceiling fans, blinds, floors, windows, kitchen appliances, and dusting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

RONA J.
07/2012
5.0
house cleaning
  + -1 more
I give her an A overall. They did a good job. They did charge more for the first clean since it was a deeper clean.
Description of Work: I had her come over for standard house cleaning and this was my first experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hoyett B.
06/2012
4.0
house cleaning
  + -1 more
It is good. They always come and do a good job.
Description of Work: I use them every other week. They come by for general housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Maureen P.
06/2012
5.0
house cleaning
  + -1 more
What I really like is that if I ask for specific things to be done, furniture vacuumed, tub scrubbed, certain items not put away, they're VERY good about making sure they do those items. I REALLY like that! Lucy is VERY punctual - I would say every time they've come, they've been early. I also like the fact that we communicate via text messaging. That makes it REALLY easy for me to book an appointment! Wonderful experience!
Description of Work: I have a one bedroom, with den apartment on the East Side. I found Lucy, called her, she knew the apartment complex and was able to come right away. She's very pleasant, punctual and she and her team do a GREAT job of cleaning my place. I love the way my place looks after Lucy and her team comes to clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Christina W.
06/2012
5.0
house cleaning
  + -1 more
I had Lucy out to do an initial deep clean over a month ago and a regular maintenance clean this week. Both services were affordable and high quality. This is the fourth company I've called to come and clean since we've been in this house, and by far she provided the best value. The level of attention to detail and care was just a hair below the best service we've had, but the service was also less expensive than the best clean by over $100. I I love that she owns the company and still comes to do the work. I love that she is personable, professional and flexible. I'm not crazy about the chemicals she uses to clean, I would prefer eco-products, but they do not smell too strongly and the house does feel clean and fresh. After a lot of looking, I've hired them to be our regular every other week cleaning company.
Description of Work: We have had an initial deep cleaning service and one maintenance clean performed by this company. Both services were comprehensive cleanings for our 4 bedroom, 2 1/2 bathroom home. They changed sheets, vaccuumed, dusted, cleaned bathrooms, tile, mirrors, etc.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Christine B.
05/2012
5.0
house cleaning
  + -1 more
She did a good job, and cleaned the house very well. She was also very reasonable. The only thing I they could approve on was that they used my vacuum cleaner and not their own. Other then that, they were on time and my house was very clean once they were done.
Description of Work: I use Lucy Mancha for my housecleaning services.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Pat B.
05/2012
3.0
house cleaning
  + -1 more
I understood that the first cleaning was to be a deep clean. They did not dust any light fixtures, did not dust picture frames. did not clean baseboards, window ledges or overhead fans, did not clean shelves in closet. Two people came and they were out of here in an hour and half for 120.00. They did not have to make beds or do dishes. The condo was neat and tidy when they arrived . All they had to do was just clean a small condo. It was not cleaned as we had hoped and expected.
Description of Work: Dusted, vacuumed, moped, cleaned bathrooms.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$120

Scott M.
05/2012
5.0
house cleaning
  + -1 more
I found her on Angie's List and the experience is very good. I will use her again in the future.
Description of Work: I used Lucy Mancha for basic housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

stephen H.
05/2012
5.0
house cleaning
  + -1 more
She is very prompt and courteous. Always does an excellent job cleaning, and maintains a positive attitude at all times. Price is comparable to market, and always shows up when she says she will.
Description of Work: She completely cleans my house, and does limited laundry services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

TIM P.
05/2012
5.0
house cleaning
  + -1 more
I had not used this service for a long time but she still remembered me. One simple phone call, they arrived and did more than what I could have expected. They cleaned the whole house twice now, even the closet, where I found my missing pair of slacks. (That alone was equal to the value of the house cleaning) Anyway, now they are going to clean my house bi-weekly for a reasonable price. These ladies pay attention to detail which is good for me because I am not a detail person. Keep up the good work Ms Lucy! By the way, I like that this is not a franchise but a local growing business responsible and reliable.
Description of Work: Lucy Mancha and her assistant performed in a timely and professional way once again. Wonderful service. Good price. Good people. Trustworthy. Friendly, but not too talkative. One less thing I have to worry about, being a widower. I come home to a clean house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Bert W.
05/2012
5.0
house cleaning
  + -1 more
I've only used them one time but she did a fantastic job. They got an apartment ready for me. It was a rental property and we did new carpet and paint but the others were pretty dirty and they did a great job of cleaning it up.
Description of Work: Lucy Mancha does my house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Gordon L.
04/2012
5.0
house cleaning
  + -1 more
Lucy arrived with two other people to do the cleaning. Each person worked in a different area in the house. One immediately started work on the kitchen while the others worked on the floors. They worked quite efficiently in their respective tasks. In fact, they did some tasks such as dusting and polishing which was in addition to what I had asked them to do. They were completely finished within three hours. Now, the house looks great. We are very pleased. I have asked them to come every two weeks now.
Description of Work: One of my concerns was two refrigerators that needed cleaning. I also wanted the usual services such as bathrooms, kitchen and tile floors cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sharon S.
04/2012
5.0
house cleaning
  + -1 more
Overall, they did a great job on a very short time frame. Our move-out date changed at the last minute, so my regular cleaning service was not available. I found Lucy Mancha's service on Angie's List and they were very responsive and fit me right in. They did an excellent job.
Description of Work: The team did a "move out" clean for me and did a very thorough job. I wish I had found them BEFORE I moved away!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diane S.
03/2012
5.0
house cleaning
  + -1 more
She works very fast and is extremely thorough. I feel comfortable leaving my house key with her.
Description of Work: She cleans my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meredith T.
03/2012
5.0
house cleaning
  + -1 more
I've had several thorough house cleanings from Lucy's company. The first few times several individuals came out to the job. The last time was just one individual, but she still did a good job. They are very friendly and reliable.
Description of Work: Thorough cleaning of kitchen, living room, dining room, bedrooms, and bathrooms. -dusting -sweeping -vacuuming -put clean sheets on bed -scrubbing -take out trash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Lynn S.
03/2012
5.0
house cleaning
  + -1 more
Overall, it was a very positive experience. I was very happy with the results. I would recommend them to others.
Description of Work: They completed general housecleaning jobs around the house to prepare it to put it on the market for sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Thomas M.
03/2012
5.0
house cleaning
  + -1 more
Great! I was able to set a date in the future for Lucy to come and clean. She arrived with her crew and quickly cleaned the interior of the house after the remodeling including the windows. The house looks great! Thank you so much Lucy! I'll call you again!
Description of Work: One time cleaning after house had been remodeled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Matthew H.
03/2012
5.0
house cleaning
  + -1 more
They clean every week. They are great. They are cool. They are nice. They clean what we ask them to clean.
Description of Work: They cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Tony S.
03/2012
5.0
house cleaning
  + -1 more
Joe came to give us an estimate with days of my initial contact. Lucy and the other two employees showed up on time and ready to go. My house was cleaned from top to bottom within two hours. It looked fabulous!
Description of Work: They did a great job on our first cleaning. I would highly recommend them. We are going to have them cleaning every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Nathan H.
03/2012
5.0
house cleaning
  + -1 more
I would highly recommend them. They do a really good job.
Description of Work: They do cleaning services for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane C.
02/2012
5.0
house cleaning
  + -1 more
They were very good. They came promptly and did a very professional job.
Description of Work: They cleaned the whole house after we moved out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

S 1st st apt 316 S 1st st apt 316, Austin, TX 78748


Service hours

Sunday:
Closed
Monday:
7:00 AM - 3:00 PM
Tuesday:
7:00 AM - 3:00 PM
Wednesday:
7:00 AM - 3:00 PM
Thursday:
7:00 AM - 3:00 PM
Friday:
7:00 AM - 3:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Lucy Mancha is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 3:00 PM

Tuesday: 7:00 AM - 3:00 PM

Wednesday: 7:00 AM - 3:00 PM

Thursday: 7:00 AM - 3:00 PM

Friday: 7:00 AM - 3:00 PM

Saturday: Closed

Lucy Mancha accepts the following forms of payment: Check
Yes, Lucy Mancha offers free project estimates.
No, Lucy Mancha does not offer eco-friendly accreditations.
No, Lucy Mancha does not offer a senior discount.
No, Lucy Mancha does not offer emergency services.
Yes, Lucy Mancha offers warranties.
Lucy Mancha offers the following services: Move-outs, move-ins, residential & commercial cleaning, trash removal, inside and outside window cleaning up to 2 stories.

Contact information

S 1st st apt 316 S 1st st apt 316, Austin, TX 78748


Service hours

Sunday:
Closed
Monday:
7:00 AM - 3:00 PM
Tuesday:
7:00 AM - 3:00 PM
Wednesday:
7:00 AM - 3:00 PM
Thursday:
7:00 AM - 3:00 PM
Friday:
7:00 AM - 3:00 PM
Saturday:
Closed