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Lockbusters

Locksmiths

About us

Lockbusters upends its clients' assumptions about locksmiths. We take customer phone calls, text messages, and online requests into evening hours with utmost professionalism and charm. Serving Austinites of all types, from the locked-out apartment dweller to large businesses looking to heft up to their security. Prices are flat-rate and rock-bottom; quotes are guaranteed. These expert, energetic locksmiths offer trustworthy advice, info, parts, and absolutely top quality services. Lockbusters' master technicians specialize in residential, commercial, and safe/vault security. Meet the owner: "I'm Jay, and I've been locksmithing just about my whole life. I am new to Austin and grew up in my dad's Manhattan locksmith shop; the shop was a neighborhood fixture, and we were always there to help out the community whenever we could. What made the greatest impression on me as a kid was being welcomed into people's homes with trust and respect, providing a service that makes people feel more secure. I'm happy to continue my family's legacy of friendly, top-quality service with affordable, up-front rates and a community vibe."

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

New Installations, Rekey locks, Deadbolts, Lock Changes & Repairs, Door Closers, commercial and residential locksmith services

Services we don't offer

Key cutting.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-136 of 136 reviews

Charles R.
10/2013
5.0
locksmith
  + -1 more
unknown
Description of Work: great service
Rating CategoryRating out of 5
Yes, I recommend this pro

Kurt A.
07/2013
5.0
locksmith
  + -1 more
Excellent.
Description of Work: Keyed several locks, put in a new lock and repaired one lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Teresa S.
12/2012
5.0
locksmith
  + -1 more
unknown
Description of Work: Excellent service and quick installation. Was able to pay by credit card!
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret M.
07/2012
5.0
locksmith
  + -1 more
pro
Description of Work: My door would not open from the inside or outside. I called Lockbusters and Jay said he would be here about 2:30 to 3 pm. He phoned to say he would be delayed but came soon after. He removed the whole lock from the door and saw a broken piece inside. He thought the lock looked as if it was original to the building (about 80 years) and said he would have to take the whole thing to a place that specialized in old locks and would probably have pieces that would fit or that they could make with their equipment. He said he would be back the next day about the same time (fortunately, I have a back door so was not stuck in my apartment) and, sure enough, was announced by the doorman about 2:30 the following day. He showed me the repaired lock and installed it in no time.He thought my knob needed to be tightened so he took care of that, too. I asked him how much the repair would cost and he said it came in at the lower end of his quote. When does that ever happen? He was a pleasure to have in my house. Very polite, sure, but extremely personable and interesting to talk with, plus very fast and efficient. Great combination! Next, my daughter's apartment to take care of a sticky lock! Definitely someone I'll call if I have a problem, and will certainly recommend him to all my friends. Five stars don't even do him justice!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

J R.
02/2012
5.0
locksmith
  + -1 more
Excellent service start to finish.
Description of Work: Replaced a door knob and dead bolt, and a garage door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Michael R.
02/2012
5.0
locksmith
  + -1 more
Great job.
Description of Work: Prompt email response for estimate, was told $125-200 depending on inspection of work needed. Showed up on time some retro fitting needed , total was still on the low end @125 Jay was a professional , and I would definitely call him again if the need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Elliott K.
01/2012
5.0
locksmith
  + -1 more
See box above.
Description of Work: Our front door lock malfunctioned, causing it to jam, so that door would not open. I noted Lockbusters ad in the latest Angie's List magazine, and called. They were extremely polite and responsive. Though I called on a weekend, they would have responded had it been an emergency. They agreed to come first thing on Monday, which they did, diagnosed the problem(broken part), and returned the following day to repair the door. Service person was extremely polite and professional, and the price was right. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Stephen D.
11/2011
5.0
locksmith
  + -1 more
VERY PLEASED
Description of Work: Pleasure to work with this company, very professional, on time, explained what was being done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Alexander M.
10/2011
5.0
locksmith
  + -1 more
It went as smooth as possible.
Description of Work: I decided to use this locksmith because of the reviews on Angie's list. I'm glad I used them. Jay was punctual, friendly, and honest. His honesty came in when Jay completed the work and charged me the agreed upon price. I paid Jay and he then asked how did I hear about him. I told him Angie's list. He then told me I get 10% off and gave me $10 back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

GERALDINE S.
09/2011
5.0
locksmith
  + -1 more
Excellent
Description of Work: Jay made an appointment the same day I called to replace the front door lock to my apartment building. The lock had to be completely rebuilt & a part was needed that came with in 15 minutes of making a phone call for it. These guys were unbelieveable & should charge more !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ketan P.
08/2011
5.0
locksmith
  + -1 more
.
Description of Work: Lockbusters replaced an old door knob and lock and the locksmith also walked through our newly purchased home and gave me some reasonable recommendations on how to improve security for the home overall. Reasonably on time and exactly on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

Located In, Austin, TX 78728

http://www.lockbustersusa.com

Service hours

Sunday:
12:00 PM - 4:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 PM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 11:30 PM
Saturday:
12:00 PM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
01453592

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Lockbusters is currently rated 4.9 overall out of 5.

Sunday: 12:00 PM - 4:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 PM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 11:30 PM

Saturday: 12:00 PM - 6:00 PM

Lockbusters accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Lockbusters does not offer free project estimates.
Yes, Lockbusters offers eco-friendly accreditations.
No, Lockbusters does not offer a senior discount.
Yes, Lockbusters offers emergency services.
Yes, Lockbusters offers warranties.
Lockbusters offers the following services: New Installations, Rekey locks, Deadbolts, Lock Changes & Repairs, Door Closers, commercial and residential locksmith services
Key cutting.

Contact information

Located In, Austin, TX 78728

http://www.lockbustersusa.com

Service hours

Sunday:
12:00 PM - 4:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 PM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 11:30 PM
Saturday:
12:00 PM - 6:00 PM