Lakeway A/C & Heating

Heating and Air Conditioning

About us

We offer an extended range of services to both commercial and residential customers. Please call our office today for immediate assistance and for information. ***Please note that we do not schedule service calls online. *** ◦Repair and replacement of all brands of central air conditioning and heating units with prompt and efficient service ◦Offer service contracts to our customers ◦Specialize in Heat Pumps ◦Service all makes and models of air conditioning and heating equipment ◦Same day service on service calls ◦Money-saving maintenance contracts for your home or office ◦Free estimates on equipment replacement Regular business hours are from 8-5 Monday thru Friday (non-holiday). **We do have on-call technicians available after-hours. After hour calls are limited and are taken in the order they come in.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial air quality systems, air conditioners, heat pumps, air handlers & comfort controls.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.873 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 51-73 of 73 reviews

Tanvir H.
06/2018
4.0
heating & air conditioning/hvac
  + -1 more
It went very well.
Description of Work: Air conditioning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Lakeway A/C & Heating
We appreciate your positive review, and your business. Thank you.

Wayne C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from Lakeway A/C & Heating
Thank you for your positive review. We appreciate your business.

Linda J.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
they did a good job!
Description of Work: replace the outside unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lakeway A/C & Heating
Thank you so much for your positive feedback. We appreciate your business. Sincerely, John & Liza Coldewey

Mary W.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lakeway A/C & Heating
We appreciate your positive feedback. Thank you for your business. Sincerely John & Liza Coldewey

Wright W.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lakeway A/C & Heating
Thank you very much for your positive feedback. We appreciate your business. Sincerely John & Liza Coldewey

Victoria D.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lakeway A/C & Heating
Thank you for your positive review & your business. We appreciate it. Sincerely, John & Liza Coldewey

Carlisle P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected my AC and Heat unit because I had an exceptionally high electric bill. The technician found the problem and it was repaired. It took less than an hour to repair and some of the work/parts were covered by warranty.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Lakeway A/C & Heating
We appreciate your business. Thank you very much for your feedback and positive review. Sincerely, John & Liza Coldewey

Scott S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced outside AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Lakeway A/C & Heating
Thank you very much for your business & your positive review. We will share this w/ our service technician & manager. Sincerely John & Liza Coldewey

Linda J.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lakeway A/C & Heating
Thank you so much for your business & taking your time to give us a positive review. We appreciate you. Sincerely John & Liza Coldewey

David M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Added return air duct to HVAC system. Very professional and thorough. Work performed was exactly what they quoted to me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Lakeway A/C & Heating
Thank you so much for taking the time to give us a positive review. We really appreciate your business. John & Liza Coldewey

Robert M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Outside ac unit clogged by cottonwood strands.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Lakeway A/C & Heating
We really appreciate your positive review. Thank you for your business. Sincerely John & Liza Coldewey

MARIA H.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: One of our two 15 yr old A/C units began to rattle loudly. Walter replaced one condenser fan blade, one 1/4 hp condenser motor, and 2 sets of contacts (one on each A/C/ unit), as well as topping off the refrigerant, and cleaning the condensers on both units. They did a thorough job of checking the charges on both units. It went very well. We even referred Walter to another customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$924

Response from Lakeway A/C & Heating
Thank you so much for your positive feedback. We will definitely pass on your comments to Walter & our service manager. We appreciate your business. Sincerely John & Liza Coldewey

Mary W.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lakeway A/C & Heating
Thank you very much for your positive review. We appreciate your business. We will pass this on to our service manager. Sincerely John & Liza Coldewey

Adriaan V.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Replaced old Air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Lakeway A/C & Heating
Thank you for your feedback. We will pass this on to our service manager, Chris.

sharon L.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They are wonderful people who offer excellent service! They come anytime I call.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lakeway A/C & Heating
Thank you for your positive feedback. We appreciate your business. Liza & John Coldewey

katherine F.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Was great - will likely hire them to do the work.
Description of Work: Got an estimate for A/C repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lakeway A/C & Heating
We thank you so much for your business & input. Much appreciated! Thanks John & Liza Coldewey Owners

angela G.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
On time, excellent job guys!
Description of Work: Joey and the gang arrived ten minutes after I placed the call! They did not try to sell me a new $6,000 unit! They flushed my line and now my AC works like a charm. Do not hesitate to call!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Response from Lakeway A/C & Heating
Thank you very much for your business & feedback. We appreciate your taking the time to post this. Thanks John & Liza Coldewey Owners

WILLIAM S.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Diagnosed problem as an ant infestation, and quickly replaced the module. Satisfied with the work.
Description of Work: Replaced control module on my A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Lakeway A/C & Heating
Thank you so much for your business & your feedback. We appreciate it. Thanks John & Liza Coldewey Owners

Douglas S.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Arrived in less than 1 hour from the time of our phone call--on a hot day (over 100) when they were already busy. Chris was very professional and personable. He asked detailed questions on the symptoms we were experiencing and then quickly got to work. He opened up the outside unit and diagnosed the problem almost immediately. He explained the problem and gave me a quote on the fix before proceeding. All was back together and up and running in 30 minutes. He also topped off the freon in the unit at no extra charge on the original quote. Answered all questions and showed me where the problem was and why things had failed. Company truck, and work procedures all professional. Chris was very professional, friendly and responsive. Will use again. Will definitely recommend to friends and neighbors.
Description of Work: A/C failed. Outside unit was running, but fan was spinning intermittently and then stopped altogether. Inside temp rose from 75 to 85 in short order. Problem was quickly diagnosed as a failed capacitor. Replaced failed component and topped off unit (plus our second A/C unit ) with additional freon. They were slightly low.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Lakeway A/C & Heating
Thank you very much for your feedback. We appreciate your business and for recommending our company to those you know. We have passed your positive feedback to Chris. John & Liza Coldewey Owners

Craig L.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were friendly, professional, and knowledgeable. The service tech took the time to explain how our heating system works (it's a heat pump) and why it doesn't work as well when the temperatue gets too low. Crawled around in the attic to check the duct work and heating coils. They tested the thermometer as well. Because of a schedule mix up that delayed them from arriving on time, they waived the service call charge, which was, I think, above and beyond what I expected. We'll definitely use them again, if we have an AC or heat problem.
Description of Work: They came out to check our heater, which seemed to be running a lot and wasn't doing a good job of keeping the house warm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lakeway A/C & Heating
We appreciate your feedback and your business. Thank you, John & Liza Coldewey Owners

Kris T.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
They give good service. They get to sites quickly. They are fast and customer-oriented. I have been using them for about eight years.
Description of Work: They serviced our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Lakeway A/C & Heating
Thank you very much for your positive feedback and business. We appreciate it. John & Liza Coldewey Owners

Suzanne C.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job, and I would highly recommend them to anyone. They job had went perfectly. They had done everything they said they were going to do, and their were no issues. I could not give them a higher mark. They cleaned up after themselves, and during the work they put plastic down and picked up everything. I would give the triple "A's". They also gave a very fair price, we shopped around and found them trustworthy.
Description of Work: They did a complete AC and heat pumps upstairs and downstairs. 5 ton, and 2 ton unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Lakeway A/C & Heating
We just recently became members of Angie's List and just received your feedback. Thank you very much for your positive comments and your business. We appreciate it. John & Liza Coldewey Owners

Michael S.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
It was a good experience. They came out, got the job done, and left. PERFECT! Out of 10 different contractors for various jobs, Lake Way is in the top two.
Description of Work: They installed a new condenser and new furnace and air conditioning units. One for upstairs and One downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Lakeway A/C & Heating
We just recently became members of Angie's List and received your posting. Thank you very much for your positive feedback and your business. We appreciate it. John & Liza Coldewey Owners
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Contact information

15098 Debba Dr, Austin, TX 78734

www.lakewayac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLA00022922C
Trade License Locale
TX
Trade License Authority
Texas Department of Licensing & Regulation
Trade License Expiration
03/27/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Lakeway A/C & Heating is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Lakeway A/C & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Lakeway A/C & Heating does not offer free project estimates.
No, Lakeway A/C & Heating does not offer eco-friendly accreditations.
No, Lakeway A/C & Heating does not offer a senior discount.
Yes, Lakeway A/C & Heating offers emergency services.
No, Lakeway A/C & Heating does not offer warranties.
Lakeway A/C & Heating offers the following services: Residential & commercial air quality systems, air conditioners, heat pumps, air handlers & comfort controls.

Contact information

15098 Debba Dr, Austin, TX 78734

www.lakewayac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM