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James C Beardsley Appliance Service

Appliance Repair, Appliance Repair - Small, Handyman Services

About us

1 employee. No subs. Cost is determined by the job.

Business highlights

34 years of trusted experience

Services we offer

Appliance repair.

Services we don't offer

New appliance sales & installation.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9291 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 291 reviews

Vaughn A.
04/2011
5.0
appliance repair
  + -1 more
Mr. Beardsley was very cordial, helpful, and knowledgable. He arrived at the agreed time, and he diagnosed the problem within just a few minutes. He had the necessary part on his truck, and the repair was completed promptly and properly. Overall it was a great experience.
Description of Work: Replaced broken part on washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Frances D.
03/2011
5.0
appliance repair
  + -1 more
Great start to finish. Friendly. Honest. No muss, no fuss.
Description of Work: Our old refrigerator broke the week of Christmas. He came out immediately and looked at the broken parts. He told us that he could fix it and charge us, but that we'd probably call him again because it would only be a temp fix since he couldn't get the needed parts any more (I.e., they didn't make them). He didn't charge us and recommended we go buy a scratch and dent to save money. I really appreciated his honesty and his friendly personality.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Georgia G.
03/2011
5.0
appliance repair
  + -1 more
He looked in to it and advised to change the same. He was very honest and didn?t charge me anything for the last visit as, he didn?t do any work. I liked his services and will use the same in future.
Description of Work: I used the services of James C Beardsley Appliance Service to repair a stove for me, about a month ago.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory H.
01/2011
5.0
appliance repair, handyman service
  + 0 more
It was a good experience. He was knowledgeable, easy to work with, laid back and very helpful.
Description of Work: James C Beardsley Appliance Service took a look at my washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Marsha C.
01/2011
5.0
small appliance repair
  + -1 more
He came promptly and knew immedidately what to do. Had to make several trips because he had to order the glass and never changed his original quote.
Description of Work: He was great! He fixed all the layers of my oven door glass that i had blown out while cooking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mark W.
01/2011
5.0
appliance repair
  + -1 more
James Beardsley is the only person I use for refrigerator and freezer repair. The most recent service call was on our freezer which was building up ice in the door. He diagnosed the problem and adjusted the door. He only charged for the service call, $65.00. Previously he worked on our built-in Kitchenaid refrigerator and went way out of his way to find parts and get it up and running right again. He is excellent. Very responsive, punctual, professional. Everything you want in a professional relationship
Description of Work: .Adjusted freezer door (most recently); replaced built-in refrigerator door hinges and adjusted appropriately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from James C Beardsley Appliance Service
Thank you very much! You are our 100th report and 98th A report. I have to say, we have great customers and appreciate all the great reviews we get from them. For being our 100th report, we would like to offer you your next service call free of charge. Again, thanks for the great report!

Leslie A.
01/2011
5.0
appliance repair
  + -1 more
After seeing James' reviews on Angie's List, I called him when the agitator on my washing machine stopped working properly. He quickly returned my call and diagnosed the problem over the phone. He came the next day to repair the washer. That morning, he called with an estimated ETA and called again when he was on his way. He was very prompt and professional. He quickly replaced the worn part and gave me good advice on running the washer (I've been using too much detergent...we don't need as much as the detergent boxes say we do). His charge was reasonable. Overall, I was very pleased with his professionalism and service. I will call James again the next time I need any appliance repairs and recommend his service.
Description of Work: Repaired agitator in washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Elizabeth F.
12/2010
5.0
appliance repair
  + -1 more
He wasn?t able to fix the problem the first time and had to come back. He found out it was a computer issue and gave great advice that helped me save money. He told me that it would cost more to repair it than to purchase a new one.
Description of Work: I had an issue with my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick B.
11/2010
5.0
appliance repair
  + -1 more
James returned my call promptly, and arranged to meet me at my house the following morning. He diagnosed the washing machine for about 10 minutes, and determined that the transmission was failing. Since the machine is 8 years old, he advised to just buy a new one. He admitted that it would be better for him if I would fix the old machine, but not the smart thing to do. I appreciated his honesty and would definitely use him again.
Description of Work: My washing machine was making a very loud noise. He diagnosed problem and made a recommendation to not repair this 8 year old machine, but rather buy a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Janice H.
11/2010
5.0
appliance repair
  + -1 more
He was fine. He was not able to fix the problem but he recognized the problem. He was very helpful. He was not able to order the part because of the holiday, and we had to buy a new over. He was good though. I would rate him high as he evaluated the work though he could not do the work. He was very helpful. I would call him again if I need a repair on an appliance. He was knowledgeable. When I called him he was in a training to keep up with new products and I thought I had interrupted him. He was articulate. He called me back when he was going to. He did everything he said he was going to. It just turned out that he could not fix it.
Description of Work: We used James C Beardsley Appliance Service to repair my oven two weeks ago.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Christopher P.
11/2010
2.0
appliance repair
  + -1 more
When he arrived, he was mildly insulting to me as a woman and my knowledge of appliances, and then charged me $55 to tell me I needed to buy a new fridge. He then proceeded to waste 15 minutes of my time trying to get me to go buy a new fridge at one of his relative's appliance shops, even going so far as to call them in my presence to tell them I was on my way and to "take care of the young woman." Overall, this was a waste of my time, money, insulting, and overall I felt like he was attempting to "pull a fast one" on me.
Description of Work: My fridge was broken. I called Mr. Beardsley based on ratings here on Angie's list.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$55

Response from James C Beardsley Appliance Service
First, I apologize if I was in any way rude. I did not know that referring to you as a "young woman" would be insulting. I apologize. My customers are very important to me and without them I would have no business. I never try to "get" anyone to buy a new appliance. I make more money repairing appliances than condemning them, so telling someone that they have to buy a new one is the least profitable outcome for me. I do make suggestions about retailers that I know to be honest and dependable. I receive no compensation of any sort for those referrals. That is unethical and I don't do it. None of my "relatives" are in the appliance business; my mother is retired, my wife is a bookkeeper, my sister is disabled and my brother-in-law is an electrician and they are my only relatives in the area. As to someone trying to "pull a fast one" they would have collected money up front to go get parts and you would have never seen them or your money again. They would not have reduced their minimum charge from $65.00 to $50.00 and tried to get you in contact with an honest retailer. In the 33 years I have been repairing appliances for a living, this is the worst thing that anyone has ever written about me. I cannot return the time you feel I wasted, but I will refund the $50.00 plus tax you paid. You can reach me through Angie's List to confirm your current address as the address I have is on the service request dated over 8 months ago on March 23, 2010. Sincerely, James C Beardsley

Linda A.
11/2010
5.0
appliance repair
  + -1 more
He showed up on time, and was thorough in his assessment of the problem. He is courteous and respectful, and I am sending him out to my mothers to look at her microwave that is not performing correctly!
Description of Work: inspected dishwasher - was making a noise. He found nothing wrong, but stated it may need to be replaced in the future. He didn't do any unnecessary repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$79

Robert L.
11/2010
5.0
appliance repair, handyman service
  + 0 more
Mr. Beardsley called ahead and arrived on time (a big plus in my book). He gave me expert advice on the washing machine, listing all the reasons why I should replace it rather than repair it, and even recommended which brand and style to buy and where I might get the best deal. I took his advice and have been very happy with the new washer. For the dishwasher he recommended I try using a very inexpensive cleaning product on the unit before thinking about replacing the circuit board/drying element which would have been quite costly. His suggestion worked perfectly and saved me a ton of money. Mr. Beardsley was friendly, generous, professional and so very helpful. If you're lucky enough to use his services my opinion is that you will never regret it. I wish all home repair people were this experienced, knowledgeable and honest. (Note that the $80 I listed above is just a rough guess since I don't have the bill handy and can't remember exactly what he charged me. I do know that it was quite reasonable, especially considering how much $$$ he saved me).
Description of Work: Mr. Beardsley took a very long look at both my dishwasher which was not drying on a consistent basis and also my washing machine which was working just intermittently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Robynn P.
11/2010
5.0
appliance repair
  + -1 more
James Beardsley returned my call promptly, asked me to describe the problem. He then told me that I probably didn't need him, that I could try Dishwasher Magic (available at Walmart) to remove deposits and build-up from my dishwasher. That did the trick! I always appreciate and trust a repair person who tells me that I can solve the problem inexpensively, even if it means that the company doesn't get the business right then. I remember that kind of customer service, and will call that company the next time something is broken, and will refer others to them.
Description of Work: I called James C Beardsley Appliance Service to repair a dishwasher that wasn't cleaning well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa S.
11/2010
5.0
appliance repair
  + -1 more
I was very happy with his service/evaluation. He is professional but he gave really personal service.
Description of Work: Mr. Beardsley evaluated the leak in my wonderful front loading washer. He gave me the bad news that it was a cracked drum/tub, and that repair was not possible. But he was very helpful, recommending a source for an equivilent item that would stack with my dryer and told me a reasonably priced place to get it. And he shared information about front loaders in general (durability, efficiency, etc...)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Susan R.
10/2010
5.0
appliance repair
  + -1 more
I was very pleased with the professional and courteous response and the fact that I was not charged for a service I didn't need. I chose him based on these reviews and would call him again for future services.
Description of Work: I phoned to set up an appointment for a noisy washer and a dryer not performing optimally. Mr. Beardsly returned my phonecall within a few hours, and diagnosed my problems over the phone and referred us to outside help.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel B.
06/2010
5.0
small appliance repair
  + -1 more
I read about James Beardsley Applance Service on Angies List when my dishwasher was running really loud. I could tell by the reviews this was the place to call. I called and let him know what my issue was, and he told me that before he came out to see the issue (and to charge a service fee) he provided me with a few things to try on my own. His suggestions worked and I didn't need his service....this time. But in the future there is no question when I can't fix the problem on my own, this is the first place I'm going to call!
Description of Work: No service was performed, he was able to help me troubleshoot the issue over the phone!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Marsha C.
05/2010
5.0
appliance repair
  + -1 more
I've used James multiple times, dishwasher, oven clock and stovetop. He is my first call when I have an appliance problem.
Description of Work: James was able to offer advice over the phone that was correct and solved the problem with my stovetop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louise N.
05/2010
5.0
appliance repair
  + -1 more
Excellent. He was able to come over within a day of my call. He made sure I provided him with the serial number from our oven so that he could make sure he had the part on hand. He was also very straightforward with me, saying that if the repair had been anything more extensive than a simple replacement of the bake element, he would have recommended that we consider replacing the oven instead of fixing it, since it is so old and is hard to get parts for now. He is a very friendly, personable person also.
Description of Work: Replaced bake unit in our circa 1992 electric oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146.14

Louise N.
05/2010
5.0
appliance repair
  + -1 more
After a previous very good experience with Mr. Beardsley, I immediately thought of him when our dryer stopped. I placed a call to him on a Sunday evening, leaving a message. Then about half an hour after making the call, we were able to start the dryer again. He called me back first thing Monday morning to set up a service visit, but I told him that we would not need it after all. He said, "That's good to hear. I was going to suggest to you that usually when a dryer stops in the middle of cycle, it's overheated and needs time to cool down, so I was going to ask you to try it again before I came over." I appreciate Mr. Beardsley's willingness to give advice that could help avoid the cost of a service call, even though that may not be in his own best financial interest.
Description of Work: After dryer stopped mid-cycle, we called for service. Dryer later started working, so service call was not needed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurie G.
05/2010
5.0
appliance repair
  + -1 more
James Beardsley is extremely professional and truly does have the customers satisfaction as his first priority. We had Mr. Beardsley come out to fix our dryer about a year ago. It randomly had a large piece of foam stuck in the vent. Easy fix. He identified the problem, got it taken care of and didn't try to over charge us. Nothing extraordinary on that call. About two months ago, our 3 year old dishwasher stopped working. We called Mr. Beardsley (without mentioning he had come out before) and told him what was happening. He immediately gave us several ideas on diagnosing the problem, dealing with the company and finding out the cost and manner of obtaining parts. He traded several phone calls with us because, as he said, he wanted to avoid charging us for a home visit if we could find a solution over the phone first. It turned out it was an expensive defective control panel that would have cost almost as much as a new dishwasher. He never charged us a penny and helped us realize that a new dishwasher was probably the best way to go. I have met few people in home repair that will actually spend time trying to avoid coming to your home and charging you. Maybe he was just really busy, maybe just a very honest professional. I think it was the latter, but, either way, customer wins! Thank you Mr. Beardsley. By the way, the junk dishwasher was a Maytag and the expensive fix was extremely common in those models. We are now happy Whirlpool Gold owners.
Description of Work: Fixed a dryer. Troubleshot dishwasher problems for free over the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Rebecca L.
04/2010
5.0
appliance repair
  + -1 more
My fridge was leaking water from the bottom front - I called James Beardsley and he came quickly, immediately diagnosed the problem (frozen drain tube for the defrost function) and had it fixed in about 30 minutes. I also had him check the dishwasher because it wasn't cleaning as well as it used to and he told me the pump was slowly going out - rather than have me spend a lot of $$ for repairs he stated that, unfortunately, replacement would be more cost-effective than repair. I really appreciated the fact that he was honest about this. Some contractors would have repaired the problem at a high cost to me just for the added revenue for themselves. James was prompt, courteous, knowledgable, and professional. I will definitely use him again myself when needed and will recommend him to others.
Description of Work: Refrigerator was leaking water intermittantly, dishwasher was not performing well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Gail & Sadik M.
03/2010
5.0
appliance repair, small appliance repair
  + 0 more
The service was prompt and excellent. They were punctual and reasonable, and did not charge for the repair of the vaccuum cleaner.
Description of Work: They repaired a dishwasher, a refrigerator door water dispenser and a vaccuum cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Catherine B.
03/2010
5.0
appliance repair
  + -1 more
Gas oven stopped working. Called Mr. Beardsley on a weekend, left message. He called back Monday, got scheduled with us promptly to diagnose. Igniter was blown. Type was not common, so could not repair same day. Got part in next day, scheduled for repair day after. All good. Mr. Beardsley is very gracious, relaxed, responsive, and expert and generous with information. We like him a lot and will use him next time an appliance
Description of Work: Repaired our gas oven.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Beth C.
03/2010
5.0
appliance repair
  + -1 more
James was very helpful from the initial phone call. He came out to fix a valve in my washer and also fixed the legs so the machine was level. The machine has been unlevel for years because the legs were not installed properly. He was efficent, competant,and a happy nice person. He was prompt and was able to come out the next day.
Description of Work: Replaced valve in my washer and leveled

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

8510 Remington Ln, Austin, TX 78758

www.jcbappliance.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Handyman Services

FAQ

James C Beardsley Appliance Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

James C Beardsley Appliance Service accepts the following forms of payment: Check,MasterCard,Visa
No, James C Beardsley Appliance Service does not offer free project estimates.
No, James C Beardsley Appliance Service does not offer eco-friendly accreditations.
No, James C Beardsley Appliance Service does not offer a senior discount.
No, James C Beardsley Appliance Service does not offer emergency services.
Yes, James C Beardsley Appliance Service offers warranties.
James C Beardsley Appliance Service offers the following services: Appliance repair.
New appliance sales & installation.

Contact information

8510 Remington Ln, Austin, TX 78758

www.jcbappliance.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed