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Heavenly Care Moving Services

Moving Companies, Piano Movers, Home Healthcare - In-home Services

About us

Our team is proud to have won Angie's Super Service Awards five years in a row! We’ve spent the last 15 years helping more than 25,000 customers handle local, long-distance, and at-home packing. Whether you’re moving five miles in Austin, TX or 2,500 miles across the US, we’ll guide you through every step of the move. Our CEO is a former corporate attorney turned entrepreneur and we’re backed by investors in tech, real estate, and pro sports. We’re not your typical moving company. Visit heavenlymove.com to get your quote and book online — instantly.

Business highlights

19 years of trusted experience
Minority Owned & Operated

Services we offer

» Local, state, and nationwide moving » Homes and apartments » Packing, unpacking, and materials delivery » Disassembly and assembly services » Climate controlled storage (including pick up and drop off) » Free estimates, including virtual walkthroughs » Extra pickup or drop off Locations » Loading and unloading rental trucks and pods » Unusually large and difficult items (pianos, antiques, safes, artwork, etc.) » Internal moving (room-to-room, apartment-to-apartment, etc.) » Senior moves » Moving seven days a week

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8239 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 26-50 of 239 reviews

Candice M.
06/2017
5.0
moving companies
  + -1 more
It went exceptionally well! Everything was delivered in great shape!
Description of Work: We moved from NW Austin to Liberty Hill. They were on time and took care to wrap or cover everything. They even cared enough to put as many of our 156 boxes in the correct areas as possible. I might add that these guys also moved my stepmother from her apartment to assisted living previously

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Heavenly Care Moving Services
Thank you for the nice feedback [Member Name Removed]!

Matt S.
05/2017
5.0
moving companies
  + -1 more
Overall this was a successful move and I'd hire Heavenly Care Moving again. Two movers showed up but one of them, John, was the real star of the show. He was fast, friendly, and careful -- definitely an "A-player." He more than made up for the other helper who was not pulling his weight and kept bumping our furniture into walls, etc. They did arrive 2 hours late but it didn't affect the overall move much. Again, John made up for this with his friendly and professional demeanor and he worked diligently to get us back on track. Thank you!
Description of Work: Moving a 1-bedroom apartment into storage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Response from Heavenly Care Moving Services
[Member Name Removed], Thank you for the write up and feedback on my guys. We're always working to improve, and feedback from our clients is the best [Member Information Removed] to do that. I hope we can serve you again in the future. Thank you, Scott Kandel Owner

Angela J.
04/2017
5.0
moving companies
  + -1 more
These guys were fast, organized and very professional. I would recommend using them to anyone!
Description of Work: moved entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Susan B.
04/2017
5.0
moving companies
  + -1 more
Travis and Andrew were amazing. Called to let me know when they would arrive. Arrived on time. Worked consistently until they were done. Pleasant and professional.
Description of Work: Moving from one location to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Nancy W.
03/2017
5.0
moving companies
  + -1 more
Heavenly Care was very efficient and professional. They handled everything carefully. Everything went very smoothly.
Description of Work: Furniture and household moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

William W.
03/2017
5.0
moving companies
  + -1 more
It went very well. They did a good job.
Description of Work: I purchased deal for $200 for 2 Professional Movers and a Fully Equipped 26-Foot Truck for 2 Hours

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William W.
01/2017
5.0
moving companies
  + -1 more
Great. They were on time and very efficient
Description of Work: Moved some furniture locally

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gaurav G.
01/2017
5.0
moving companies
  + -1 more
Gave a call on the day of move on estimated time when they will come. All the move was handle with care. Very happy with the service.
Description of Work: We needed to move from apartment to a house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dalton T.
12/2016
5.0
moving companies
  + -1 more
Very good job. Reliable and customer friendly.
Description of Work: It was a State to state move. Our things were already in a storage unit boxed up. They took extra care in loading and unloading.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy C.
12/2016
5.0
moving companies
  + -1 more
Excellent friendly guys did the work quickly and were flexible. I will definitely hire again.
Description of Work: Moving staging furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chris M.
10/2016
5.0
moving companies
  + -1 more
Everything was satisfactory. The three workers were fast and very careful to every item they were moving. At the end of the day they were all soaked. We did not find any missing or damaged items. And the company gave us the best quote after negotiation. I will definitely use them again if needed and recommend this company to my friends.
Description of Work: moving from a 2200 SQFT house to a 4300 SQFT house (11 miles apart)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

DEBORAH H.
10/2016
3.0
moving companies
  + -1 more
Lousy : price increased upon arrival by $1'050 in order to get moved. Many items were broken , and left undone, 2 beds were not assembled also the sofa was not put back in working order. 2 men were sent to do a 3 or 4 man job. Overpriced for the lack of services rendered.
Description of Work: Moving from one town to another.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$4,750

Ashley H.
09/2016
5.0
moving companies
  + -1 more
I am writing this review specifically about Benny at Heavenly Care Moving. He is obviously a very caring and dedicated owner of his business and goes above and beyond to communicate and make sure you are taken care of. Their staff is also friendly and helpful. We did have a few hiccups a long the way during my move, but everyone has an off moment, and they completely took care of me and my family and went out of their way to fix those issues. We are all settled in our new home and I very appreciate their hard work and as a business owner myself I am impressed with Benny's level of commitment and customer service. We will definitely be using them again if we have a future move.
Description of Work: Moving services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Holly T.
08/2016
5.0
moving companies
  + -1 more
It went PERFECTLY. The cost was exactly as estimated. The movers were professional and efficient. We could not be more pleased. I will recommend Heavenly Care Moving Services without reservation, and will use them again!
Description of Work: Moved several large pieces of furniture across Austin

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

NICOLE A.
08/2016
5.0
moving companies
  + -1 more
It went very smooth and was very timely! Great work!
Description of Work: Moving services from Georgetown, TX to Leander, TX

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Parker A.
06/2016
5.0
moving companies
  + -1 more
Excellent! Tito & Jamal were personable and hard working. We got a lot done in three hours, moving a truck full of furnishings across town to a storage facility. Highly recommended. I will be calling Heavenly Care again when it's time to move.
Description of Work: Moved household furnishings to a storage locker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Bryan G.
06/2016
5.0
moving companies
  + -1 more
Marcus, Thank you for helping us with our move. The movers showed up on time with a great attitude. They were very courteous and professional. The experience could not have been more pleasant. Very affordable as well. Will highly recommend to others
Description of Work: Packed a truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Angela G.
03/2016
5.0
moving companies
  + -1 more
They showed up on time and worked very hard. Only took half a day, and we were in an 1800 SQft house prior to the move in to the apartment.
Description of Work: Moved us out of an apartment and storage unit into a house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joanne B.
02/2016
4.0
moving companies
  + -1 more
They were okay. Towards the end, they got really slow. They were good in the beginning. They were very nice but they sort of got worn out. The price ended up being a little bit more than I thought it was going to be.
Description of Work: I purchased a big deal for Heavenly Care Moving Services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$199

Jordan B.
02/2016
4.0
moving companies
  + -1 more
The two guys who came to move me out of my one-bedroom condo and into an apartment did a good job overall. They were a bit late but did call me to let me know they were on their way. I was a little surprised when one of the guys turned on a radio/boombox that he was wearing around his neck as he was working; it was pretty loud and I was afraid it was disturbing my neighbors. The same guy also took a couple of smoke breaks during the process. They were also very candid with me about the horrible customers they sometimes deal with, which seemed a bit unprofessional (though their stories were pretty funny!).
Description of Work: movers

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

Brian C.
11/2015
5.0
moving companies
  + -1 more
Three movers showed up promptly at the scheduled time. All three were friendly, courteous and professional. They took every care in moving our belongings. We had no damage incurred to either house, and the only thing broken out of all of our belongings was a single coffee cup handle. It should be noted that we did all of our own packing, and the coffee cup was more likely from our packing than their moving. They took about 3 hours to pack up our house, and unloaded in about the same amount of time. We couldn't be happier with their service, and would definitely use them again, and recommend them to anyone looking for movers in the Austin area.
Description of Work: Moved my 2,500 sq ft 4-bdrm house from my rental in South Austin to my new home in Cedar Park. In addition, they took apart some furniture and reassembled, as well as disconnected/reconnected my appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mary L.
11/2015
1.0
moving companies
  + -1 more
Good luck on getting these guys to respond to your calls, email and texts. After numerous attempts to contact Chance for a revised quote, I never heard from him. Not a good way to conduct business. Canceled my move with them.
Description of Work: NOTHING!!!

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

$285

Response from Heavenly Care Moving Services
Hi [member name removed]- I am the owner of Heavenly Care Moving in Austin,TX and you may have chosen my company by mistake. There is a company based in the [member information removed] area called "Heavenly Movers" at 214-440-7029. This company is NOT affiliated with Heavenly Care Moving based in Austin (and we do not employ any person named "Chance."). Our phone number is 512-340-0551. If you would please look into this it would greatly appreciated. Thanks again for your time and understanding, Benny Latino Heavenly Care Moving

Lisa C.
10/2015
5.0
moving companies
  + -1 more
Both of the men who moved my mother's residence were very professional and nice. I believe their names were Jamaal and Alexander. They were careful with her belongings. Nothing was scratched or damaged. They wrapped large, breakable items such as mirrors and artwork with care. These items arrived at the new residence in perfect condition.
Description of Work: Heavenly Care moved my mother from one Memory Care residence to another.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
10/2015
5.0
moving companies
  + -1 more
This is by far the best moving company I have ever worked with. they literally did not brake or scratch any items. They were highly efficient and organized. They were accommodating and professional. We will be moving again in the next 8 months and will definitely use them again. I highly recommend this company for your move.
Description of Work: packed and moved all items in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Carrie M.
09/2015
1.0
moving companies
  + -1 more
We contacted 2 separate companies for quotes and they were pretty much equal. We chose Heavenly Care because the follow up to the quote and estimator seemed professional and friendly. We were moving from a 4000 sq ft house into another 4000 sq ft house. I was quoted an hourly price and a flat fee so I could choose which I wanted to go with. The quote said it would take 10 hours to do the move. I calculated that even if they went over by 2 hours the hourly rate would be cheaper so we signed on for that. Fast forward to moving day. The movers don't get there until almost 10am. They're poky. Now, I was warned from friends that hourly movers tend to take a lot of smoke breaks and don't move fast... but I figured they'd still get the job done. I was originally quoted to have 3 trucks. Only 2 show up but they tell me it won't be a problem. OK. It took them forever to load up the first truck. All day while they're loading, my husband and I are taking turns running boxes and items in our cars over to the new house. Essentially, lightening the load for the movers. I had also had some furniture taken to get reupholstered so those 11 items (1 sofa, 8 dining chairs & 2 club chairs) were no longer part of the move. Around 5pm we start noticing the house only looks half empty. At 7, we make the call to start delivering what's in the first truck to the new house. We have to start setting up the kids' mattresses so they can go to bed at a decent time! Cue mother nature. The weather decides to make up for the drought in 1 day and now it's pouring. Guys move even slower. We realize it's going to take a lot more than 10 hours to do this move. It ended up taking 17 hours. Yes, 17 hours for a quoted 10 hour move. That's basically an entire work day EXTRA. As it turned out, the rain was so bad at 9pm that we told them to quit for the day and go back to the first house in the morning to finish loading the other truck. Add to that the guys had to watch a youtube video on how to disassemble a pool table. It's not like we sprung a pool table at the last minute- we stated from the beginning it was going to be moved. So glad I paid for their time to educate themselves on how to do their job. I probably would've been ok with everything if I had gone with the flat rate. But considering how far off they were on the estimated time I will absolutely not use this company again. It was like they didn't even try to make that time. And we got no apology from them for it taking basically twice as long as it was quoted. I didn't expect them to be spot on with the hourly estimate but I did expect them to be in the ballpark. Like I said, I even figured it might take them an extra 2 hours. NOT an extra 7 hours.
Description of Work: Moved belongings and furniture from one house to another, 40 minutes away.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
punctuality
1.0

$3,000

Contact information

9311 N Fm 620, Austin, TX 78726

http://www.heavenlymove.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
# 009017587C
Trade License Locale
TX
Trade License Authority
Texas Department of Motor Vehicles
Trade License Expiration
06/30/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Piano Movers,
Home Healthcare - In-home Services

FAQ

Heavenly Care Moving Services is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Heavenly Care Moving Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Heavenly Care Moving Services offers free project estimates.
Yes, Heavenly Care Moving Services offers eco-friendly accreditations.
No, Heavenly Care Moving Services does not offer a senior discount.
No, Heavenly Care Moving Services does not offer emergency services.
Yes, Heavenly Care Moving Services offers warranties.
Heavenly Care Moving Services offers the following services: » Local, state, and nationwide moving » Homes and apartments » Packing, unpacking, and materials delivery » Disassembly and assembly services » Climate controlled storage (including pick up and drop off) » Free estimates, including virtual walkthroughs » Extra pickup or drop off Locations » Loading and unloading rental trucks and pods » Unusually large and difficult items (pianos, antiques, safes, artwork, etc.) » Internal moving (room-to-room, apartment-to-apartment, etc.) » Senior moves » Moving seven days a week
Ask for details

Contact information

9311 N Fm 620, Austin, TX 78726

http://www.heavenlymove.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM