Glass Doctor of Austin

Living room

The replacement was done quickly.

Fast service. Professional.

n/a I did not use this service

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They were courteous and efficient, and we're glad we used their services.

They did a pretty good job, but they were really expensive for what they did. It's really over priced.

Installation by Brian and his associate was done in a careful and professional manner with a quality result. Also recommended a good provider to install film tinting to match the other windows in our sun room. Previous window glass replacement by Glass Doctor was also well done.

Being in Texas, it gets extremely hot inside our car. We bought our VW jetta in Washington and did not have tinted glass. Moving here to TX it is really a must have. I called and gave them the model and year of my car. After searching in their database we were told that the manufacture did not have tinted glass option for our vehicle. When asked if we could get the glass custom, they said sure, but they would need to research it and noted it would probably be about $500 a piece. I responded that that would be ok, and they said that they would call me back. We never received a call back.

Technician came out the day I called, and arrived at the appointed time. Did the work quickly and well, even transferred my auto registration and inspection stickers to the new glass. He also gave me advice on letting the glue cure before driving. He left the new glass and car's interior clean, and was able to remove the old glass intact, so no glass shards were scattered into the car. Over all, a very good job done conveniently at my own house.

Very accommodating to work with my schedule. Showed up on time and even called ahead to let me know they were on their way. Changed out the glass, job appeared neat and well done. No leaks or problems so far.

This was a very professional experience from start to finish. I knew pretty much what I wanted and within 10 minutes at my house, Jorge had my job drawn up. I picked out some hardware from their web page and they got everything ordered. 2 weeks later, my bathroom looks like a hotel. Install was PERFECT. I would highly recommend Glass Doctor to anyone.

glass doctor replaced my cracked windshield onsite at my house. because it's a luxury car with rain sensors/etc it was an expensive windshield. they even called the dealer and looked for other sources to make sure their price was competitive. the glass from the dealer was unwrapped onsite to reveal defects in the glass (little flecks of brown) that the installer saw and pointed out and said was unacceptable for dealer glass. it required rescheduling b/c they had to reorder new glass - which they promptly did and had available very quickly. the installer (tony) called in advance to communicate when he would arrive and was timely and professional and enjoyable. i also loved that mike was extremely responsive to my email inquiry and was willing to communicate with me by email for scheduling, pricing, etc. very responsive. good team, good company, good experience - and i don't give kudos lightly!

They were very helpful and prompt in getting the repairs done, considering how busy all the glass companies were following the big hailstorm. Their price was competitive with the other glass companies I contacted, but was higher than the insurance company's estimate. I paid the deductible and they handled the rest of the billing directly with the insurance company.

The man they sent out was very professional, courteous, handled the installation professionally, and went over my warranty and all information with me to my satisfaction.

Angelo was very professional. I watched the whole procedure, and he explained to me what he was doing and why. He tried to save the molding around the old windshield and succeeded, saving me about $70.00. He was very careful and cleaned up as he worked. He finished in about an hour and a half, and the new windshield looks fine. I would definitely use Glass Doctor again.

Showed up extremely quickly. Work was done to expectation. Installer was very professional and very courteous. Price was exactly what was quoted.

My insurance company selected Glass Doctors to do the work. Glass Doctors called me promptly on the same day that I reported the claim to my insurance company. They were able to schedule the work the following day. Glass Doctors called ahead, since we had a sever rain storm that morning to make sure that we had a covered garage where they could do the work. Tony arrived on time and was very professional and friendly. He even realized that the Toyota dealership had installed the incorrect windshield when I bought the car. Tony replaced the windshield with the correct type, so that my electrochomic mirror would work correctly. He performed the work quickly and gave me clear instructions for how to care for my new windshield in the 24 hours that it needed to cure. The windshield has performed well as installed, and I was very pleased with the overall experience. I recommended the company to my neighbors.