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Glass Doctor of Austin

4.8(
89
)

Glass and Mirrors, Auto Glass, Windows,

... +2 more

About us

We're Travis & Williamson County's leader in home glass installation and repair for windows, frame less shower door glass, tub enclosures, mirrors and tabletop glass. We also service repair and replacement needs for office glass and commercial glass. Glass doctor of Austin even handles auto glass repair and replacement broken windshields, cracked and scratched side door glass for your car & truck. To date, glass doctor is the only full-service glass repair shop in the nation that handles home, office, commercial and auto glass repair and replacement. Award winning. Additional DBA - Shanrock Holdings Inc.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Design & install beautiful custom shower enclosures, auto, doors, window & mirror glass.

Services we don't offer

Service stained or leaded glass, light fixtures, and skylights. But call us if you need help finding a source.

Amenities

Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.889 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
4%
2
3%
1
6%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Write a review
Showing 76-89 of 89 reviews
Lisa B.
12/2015
5.0
glass repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary M.
12/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: Replaced six large double-pained widows that had fogged. Also applied tinting to |one window.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,900
Brian W.
11/2015
5.0
auto glass, glass repair, replacement windows
  + 1 more
unknown
Description of Work: They installed a glass panel for a shower. They showed up early and were done before my appointment was even supposed to start. Looks great!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Gwen C.
09/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: They installed a glass shower door and a large glass section to a sliding glass door. |The project went as expected and was completed in efficient time.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Glass Doctor of Austin
Thank you very much for the nice review. Our goal is not just to provide quality work, but to have very satisfied customers when the job is completed and sounds like we can count this as mission accomplished. Thanks again.
Robert L.
07/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: Insurance claim windshield repair. I have used Glass Dr twice now. They are punctual and efficient.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Glass Doctor of Austin
Although broken glass is never a pleasant experience, our goal is to remedy the situation as quickly as possible. We appreciate your support of Glass Doctor of Austin again. Thanks very much for the positive response.
Celia R.
06/2015
5.0
glass repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Glass Doctor of Austin
(removed member name), Thank you very much for the positive review. Our goal at Glass Doctor of Austin is to have not only quality work completed, but also to make sure the customer is satisfied with every step along the way. Mike Shanahan
Katherin C.
03/2015
5.0
auto glass
  + -1 more
It went really well.
Description of Work: Windshield replacement
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Derek H.
01/2015
5.0
auto glass, glass repair, replacement windows
  + 1 more
unknown
Description of Work: Replaced kitchen window. Did it in timely manner. Great service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Scott J.
12/2014
5.0
auto glass
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jessie C.
07/2014
3.0
glass repair
  + -1 more
It was ok
Description of Work: Replaced a mirror
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Response from Glass Doctor of Austin
Our goal is to always "Wow" our customers and sounds like we missed the mark, to that I do apologize. I appreciate the fact that we didn't disappoint you and if the need ever comes up again, we promise to do better. We always appreciate feedback, thanks. Mike Shanahan Owner
Lydia G.
04/2014
5.0
auto glass
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vincenzo G.
08/2013
5.0
auto glass
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$291
Renee D.
06/2012
2.0
glass repair, replacement windows, auto glass
  + 1 more
orkers)
Description of Work: I have used The Glass Doctor at my son's property that I oversee in Austin. They were great. So I called them first for an estimate. The appointment was set for a weekday between noon and 4pm (I hate that by the way)....it eats up the whole afternoon! So I waited and waited for the person to come. At 6:30pm (!) he arrived. Instead of my usual friendly greeting at the door, I thought, "I'll give him the opportunity to explain himself and his extreme tardiness." Nothing. He barely spoke. I took him to my master bath to measure the shower enclosure. I told him that I can understand how a previous job could cause unexpected delays....but a courtesy call wouldve been appreciated. Nothing. His tardiness caused me to be late for an event. His bid to replace my large double pane window on front of house + the frame and glass for my master shower (I had already done all the demolition) was $2400.00....over $400 more than my other bid. The price and the poor customer service were the deciding factors. I went with another glass company. Like I said, The Glass Doctor has done previous work for us and it was fine, but there's alot of competion out there....and they fell short.
Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
GABRIEL D.
04/2012
5.0
glass repair, home remodeling, auto glass
  + 1 more
Good job !
Description of Work: Great service !
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70

Contact information

9701 Dessau Rd. Ste 805, Austin, TX 78754

http://www.glassdoctor.com/austin-tx

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Glass and Mirrors,
Auto Glass,
Windows,
Doors,
Kitchen and Bath Remodeling

FAQ

Glass Doctor of Austin is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Glass Doctor of Austin accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Glass Doctor of Austin does not offer free project estimates.
No, Glass Doctor of Austin does not offer eco-friendly accreditations.
No, Glass Doctor of Austin does not offer a senior discount.
Yes, Glass Doctor of Austin offers emergency services.
No, Glass Doctor of Austin does not offer warranties.
Glass Doctor of Austin offers the following services: Design & install beautiful custom shower enclosures, auto, doors, window & mirror glass.
Service stained or leaded glass, light fixtures, and skylights. But call us if you need help finding a source.

Contact information

9701 Dessau Rd. Ste 805, Austin, TX 78754

http://www.glassdoctor.com/austin-tx

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM