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DOUGLAS FOUNDATION REPAIR

Foundation Repair, Concrete Leveling, Fountains,

About us

Douglas Foundation Repair specializes in concrete slab foundation repair and maintenance. DFR provides concrete raising and other foundation maintenance services. We install 3 types of piers based on many factors--SmartPiers(R), Steel Piers, and Helical Piers.

Business highlights

34 years of trusted experience

Services we offer

FOUNDATION REPAIR & MUDJACKING, SPECIALIZING IN CONCRETE RESTORATION AND FOUNDATION REPAIR, SERVICE SLAB-ON-GRADE FOUNDATIONS, MUDJACKING SERVICE INCLUDES RAISING/LEVELING DRIVEWAYS, SIDEWALKS, POOL DECKS, ENTRY WAYS AND PATIOS. WE PROVIDE PROPERTY DRAINAGE SOLUTIONS INCLUDING FRENCH DRAINS, SURFACE DRAINS AND RE-GRADING SERVICE. WE INSTALL ROOT BARRIERS TO PROTECT FOUNDATIONS FROM ROOT DAMAGE.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.892 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 76-92 of 92 reviews

Aimy S.
08/2016
5.0
foundation repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Valerie M.
05/2016
5.0
foundation repair
  + -1 more
unknown
Description of Work: Came out and provided a free estimate and gave detailed information as to what was required. The foreman and crew were on time and professional. the foreman was overseeing all aspects of the tasks performed and addressed all of our question and concerns.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Karen C.
04/2016
5.0
foundation repair
  + -1 more
unknown
Description of Work: Everyone we dealt with for this repair was knowledgeable, friendly and professional. Free inspection to start with and a quote at half the price of another company that charged for the inspection and proposed twice as much for the job. Just one suggestion to really put the icing on the cake. Have someone come out again after the newly poured cement has dried to hose down the entire area from all of the cement dust that was created during the drilling of holes so the owners don't have to do it. Would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Jon B.
03/2016
1.0
foundation repair
  + -1 more
unknown
Description of Work: Did not return multiple calls & when they finally did they said they too busy !!

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from DOUGLAS FOUNDATION REPAIR
[Member Name Removed]; Do you have us confused with another company? On September 3, 2015, we had an appointment at your home and left you a complete and thorough bid for the project. That day, you decided that you needed to discuss the project and costs with your wife. We followed up with you on the bid and project multiple times between 9/3 and 9/21. Finally on 9/21, you told us you weren't interested in doing the work. At Douglas Foundation Solutions, not only do we meet our clients expectations and give them thorough options and time to review our findings, we rode ourselves on follow up detail to make sure we don't miss any opportunities to serve our customers. Your review and grade don't fit an accurate description of the circumstances. We are available to discuss with you and will follow up directly to resolve your concerns on this inaccurate review. Thank you, Douglas Foundation Solutions

Phuong D.
02/2016
4.0
foundation repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cheryl P.
10/2015
5.0
foundation repair
  + -1 more
unknown
Description of Work: They replaced some joists in my bathroom. They were very prompt and efficient. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from DOUGLAS FOUNDATION REPAIR
It was our pleasure working with you!! Thank you for the opportunity to earn your business.

robert D.
05/2015
5.0
foundation repair
  + -1 more
unknown
Description of Work: they leveled the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Susie F.
03/2015
5.0
foundation repair
  + -1 more
unknown
Description of Work: They shored up my foundation with multiple pillars, had a plumber come out to check for leaks under the house caused by the lift. There were none. Then an engineer came out to check the levels in and around the house afterwards. The whole process was very smooth and the result was much better than I had expected. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,150

Response from DOUGLAS FOUNDATION REPAIR
Thanks for the feedback and the opportunity to shore things up. We know that foundation repair can be stressful especially under the circumstances and we are so happy with the results too. We are here to help and look forward to helping you or your neighbors whenever we can!

Robyn L.
12/2014
5.0
foundation repair
  + -1 more
unknown
Description of Work: They were great, explained everything and went above and beyond, making sure and testing everything. Very please and greatlyfully informed : ) thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DOUGLAS FOUNDATION REPAIR
Thank you, (member name removed), for the positive feedback. Thomas enjoyed meeting you and if we can ever be of service, please let us know. Positive feedback, regardless of whether a home needs work or not, is appreciated. We appreciate you taking the time to give us your feedback.

Jerry S.
03/2014
5.0
mudjacking
  + -1 more
I think it was great.
Description of Work: Douglas Foundation Repair did leveling for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean T.
03/2014
5.0
foundation repair
  + -1 more
Painlessly.
Description of Work: Douglas and his crew were hired to raise a sunken column supporting a 2 story roof, and install 3 piers for an eventual deck expansion. Douglas came out personally for the estimate, provided a bid in writing and went over the process and what to expect. His crew was scheduled soon after, and came out and quickly performed the work in a single day, returning the following day to remove the forms and clean up the area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Jerry S.
11/2011
5.0
foundation repair
  + -1 more
Awesome!
Description of Work: we had foundation issues due to the drought. They helped us level things out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gary K.
08/2011
5.0
foundation repair
  + -1 more
See above
Description of Work: My home is on pier and beam. Built in 2007, it had settled a bit. The drought worsened the condition. Douglas inspected the foundation and recommended shimming one pier. He said that it would be a waste of money to perform additional work in that the ground will swell when the rains come again. His crew arrived two days later and raised one point of contact 1/2 half inch. The work was done on time and they did not damage the wood floors around my access hatch. I appreciated the care they took angling the three jacks through the hole. From sales to service, this was a good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Chris P.
12/2010
5.0
mudjacking
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Pete G.
03/2010
1.0
foundation repair, fountains
  + 0 more
I called and talked to Doug. He seemed knowledgeable over the phone, so I scheduled a time for him to come out and give an estimate to replace all of the piers on my pier and beam home at 4:30 PM on Wednesday 3/3/2010. No one from Douglas Foundation ever showed up and I did not receive a call from them to let me know why. I had to schedule time away from work to be at the home during this time. If they were not going to show up to give the estimate, then they should have at least called to let me know.
Description of Work: An estimate for foundation repair.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from DOUGLAS FOUNDATION REPAIR
Yep, I did miss your appointment. I am typically right on time. I apologize for your inconvenience. I understand your frustration, I wish you had called me and let me know. I normally call ahead to remind folks, but as I said, I missed your appointment. If I can make it up to you, that would be great. Douglas

MARIE W.
01/2010
5.0
mudjacking, foundation repair
  + 0 more
Great!
Description of Work: Spoke with Douglas on the phone about possible foundation repair. He was thorough in his explanation and able to confirm the problem was cosmetic and could be fixed easily by a handyman/woman, or even myself. Gave info on what to look for to make sure the problem was minor, then explained how to fix it. Very helpful and willing to make sure I understood what was happening with the foundation. No services ended up being needed, but I would certainly be willing to call again!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

amy H.
12/2009
5.0
foundation repair
  + -1 more
I will keep his name and use them for sure if I need foundation repair
Description of Work: I had some water coming through my foundation that I noticed in my crawl space. I called Douglas, who came out and took a look. Turns out, the repair was something I could hire a landscaper to do (concerning water drainage issues). He was happy to tell me this, and took plenty of time to explain the issue to me. He knew right away it wasn't something that he would need to do, but he took the time to stay and help me understand what I needed. I'll gladly call him back in the future if I ever do need him. He is extremely pleasant and obviously very honest.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

12510 EDWARDS HOLLOW RUN, Austin, TX 78739

http://www.douglasfoundationsolutions.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
3:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Concrete Leveling,
Fountains,
Concrete Driveways,
Stucco,
Drain Pipe Installation

FAQ

DOUGLAS FOUNDATION REPAIR is currently rated 4.8 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 3:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 4:00 PM

DOUGLAS FOUNDATION REPAIR accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, DOUGLAS FOUNDATION REPAIR does not offer free project estimates.
Yes, DOUGLAS FOUNDATION REPAIR offers eco-friendly accreditations.
No, DOUGLAS FOUNDATION REPAIR does not offer a senior discount.
No, DOUGLAS FOUNDATION REPAIR does not offer emergency services.
Yes, DOUGLAS FOUNDATION REPAIR offers warranties.
DOUGLAS FOUNDATION REPAIR offers the following services: FOUNDATION REPAIR & MUDJACKING, SPECIALIZING IN CONCRETE RESTORATION AND FOUNDATION REPAIR, SERVICE SLAB-ON-GRADE FOUNDATIONS, MUDJACKING SERVICE INCLUDES RAISING/LEVELING DRIVEWAYS, SIDEWALKS, POOL DECKS, ENTRY WAYS AND PATIOS. WE PROVIDE PROPERTY DRAINAGE SOLUTIONS INCLUDING FRENCH DRAINS, SURFACE DRAINS AND RE-GRADING SERVICE. WE INSTALL ROOT BARRIERS TO PROTECT FOUNDATIONS FROM ROOT DAMAGE.

Contact information

12510 EDWARDS HOLLOW RUN, Austin, TX 78739

http://www.douglasfoundationsolutions.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
3:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 4:00 PM