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Deep Eddy Carpet Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Additional DBA - Deep Eddy Rug & Carpet Cleaner. Additional contact - Ronald Herrington. Award winning.

Business highlights

72 years of trusted experience

Services we offer

We offer professional carpet, upholstery, air duct and specialize in Oriental rug cleaning.

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.874 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 74 reviews

Tamara C.
04/2012
5.0
carpet cleaners
  + -1 more
They did a good job. I have used them repeatedly to clean my oriental rugs. They also repair rugs. Their prices are fair and consistent with the market, but they are expensive.
Description of Work: I took my oriental rug to Deep Eddy Carpet Cleaning be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher H.
04/2012
5.0
carpet cleaners
  + -1 more
They came out looking like the day I bought them and the job was finished in the time frame they said it would. I got a bit of a discount because I brought the rugs to them, rather than having them do the pick-up and delivery. When I arrived, one of their folks quickly came to my car to help me unload and directed me to the business office while the carpets were unloaded and measured for pricing. All in all my experience was great.
Description of Work: I had 2 large area rugs and 3 smaller rugs cleaned. They hadn't been cleaned in about 4 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Irene L.
04/2012
5.0
carpet cleaners
  + -1 more
In my opinion, this is an excellent carpet cleaning company.
Description of Work: I have used this company at least four times in the past 3 years to clean my living room area carpet. They came when stated to pick up the carpet , called when it was ready and delivered the cleaned carpet on the scheduled delivery date. The young men who picked up and returned with the carpet were always pleasant and put the carpet back in the living room, moving furniture when needed. The carpet always came back very clean. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Laura R.
01/2012
5.0
carpet cleaners
  + -1 more
Requested carpet cleaning 1 week in advance of family arriving before the holidays. Prompt, professional, excellent service and suggestions for spot cleaning. I will definitely use this "family oriented" company again for my Spring cleaning of carpets. I really liked them alot....pricing was very fair and reasonable.
Description of Work: Requested carpet cleaning 1 week in advance of family arriving before the holidays. Prompt, professional, excellent service and suggestions for spot cleaning. I will definitely use this "family oriented" company again for my Spring cleaning of carpets. I really liked them alot....pricing was very fair and reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Charles C.
12/2011
4.0
carpet cleaners
  + -1 more
It went great. They do a great job. We've used them a few times. Highly recommend.
Description of Work: They cleaned some carpets in our house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Anne H.
11/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They do a good job. If it is smaller rugs, I will take them to Deep Eddy or if its a larger rugs they will pick up and deliver them back for me. I have animals and it isn't always easy to clean rugs after them.
Description of Work: Deep Eddy cleans my rugs for me and I've had them clean upholstery as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

June C.
03/2011
4.0
carpet cleaners
  + -1 more
I spent $125 on that service. I was always satisfied with them. He did a good job. He was quick and efficient. He got as much as he could get.
Description of Work: I used Deep Eddy Carpet Cleaning 2 years ago to clean the carpets in the bedroom and the living room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Caroline M.
03/2011
5.0
carpet cleaners
  + -1 more
I was very pleased with this company. I have used them a few other times.
Description of Work: They came out and cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Glen R.
01/2011
5.0
carpet cleaners
  + -1 more
The rug had been used by our dog as a potty. Deep Eddy cleaned, sanitized, and Teflon finished the rug. It smells great! They also repaired the corner of the rug, and it looks wonderful. I am more than pleased. I also had a new rug pad cut to fit the rug. It was a little pricey. After I walked on it, I knew it was worth every penny.
Description of Work: I had a large area rug cleaned and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Susan K.
09/2010
3.0
carpet cleaners
  + -1 more
The price was good--and the estimate was right. They suggested I drop off the rug to save money. When I picked it up, it had been cleaned, but spots on it. Spots that would later come out, so I don't know why they didn't get them out. They also rolled up the rug wet--a no, no for wool rugs!
Description of Work: Area rug cleaning.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$150

Response from Deep Eddy Carpet Cleaning
The customer is incorrect about being rolled up wet! Had the rug been rolled wet there would be issues with mold or rotting. The customer never reported a problem with the cleaning and has waited 2 years to post a comment.

Tom B.
08/2010
5.0
carpet cleaners
  + -1 more
I delivered the two rugs to the Burnet Lane location. One rug from the breakfast area was especially dirty. An estimate was given at the time & I left the rugs. A week later they were picked up. Both rugs were spotless & beautiful--they looked new!
Description of Work: Two area rugs were cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Barbara L.
07/2009
5.0
carpet cleaners
  + -1 more
They do a good job. They are very professional. They come when they are supposed to do. Their prices are good.
Description of Work: They cleaned our carpets. They cleaned about eight areas of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

will R.
04/2009
5.0
carpet cleaners
  + -1 more
I have area rugs and have taken them to Deep Eddy Carpet for cleaning. Their pricing seems to be reasonable. Their shop is very clean and neat. They also came out to clean the couch, and they were very conscientious. They are professional, and the quality of work has been good.
Description of Work: They clean the rugs and carpets in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GLENN AND ROBBIE J.
12/2008
2.0
air duct cleaning
  + -1 more
We have 2 levels and 2 units in our home and I told him that I just wanted the upstairs air ducts cleaned. He said that they don't do just one level, they do both. I said "oh" and he said that if I don't like it I could go somewhere else and that they just don't service only one level. I thought his professionalism was lacking and his need for a client seemed less than desired.
Description of Work: They gave me an estimate for duct cleaning. He wanted $1,200 for the entire job, about $50 per duct

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$1,200

Response from Deep Eddy Carpet Cleaning
No work was done for this customer and he is incorrect in his comments.

Viktors B.
10/2008
5.0
carpet cleaners
  + -1 more
They did a very fine and thorough job. There was a picture that fell down and broke its frame because it was accidentally bumped. However, we came to an agreement for covering the cost of fixing it which was deducted from the bill. The company even called the next day to apologize. All worked out very well. I would use them again. I was impressed at how clean the carpet looked.
Description of Work: Had carpeting throughout house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Donald A.
08/2008
5.0
carpet cleaners
  + -1 more
Carpet was quite dirty and Bernado did an excellent job in less than 2 hours. Helpful man and courteous. Clean uniform.
Description of Work: Cleaned dirty carpet in den, toilet, eating area, hall, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181

ANN J.
07/2008
5.0
carpet cleaners
  + -1 more
They always do a great job and are very helpful and friendly.
Description of Work: They periodically clean rugs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeff L.
05/2008
5.0
carpet cleaners
  + -1 more
Second time I have used this vendor. (First was February 2007). Excellent job from start to finish. Luis arrived on time, we walked through the house and discussed what needed to be done and what furniture would be moved. Job was well done, clean up was excellent. I couldn't be more pleased.
Description of Work: Cleaned carpets in entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Laura V.
10/2007
5.0
carpet cleaners
  + -1 more
The technician was very nice and fast. He did a great job.
Description of Work: Steam cleaned my upstairs rooms including the stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

BARBARA L.
09/2007
5.0
carpet cleaners
  + -1 more
I am very satisfied with the end result that they provided me. I like that they even clean around my furniture without me having to moving it. In just a matter of thirty minutes, my whole home smells fresh and clean.
Description of Work: Deep Eddy Carpet Cleaning cleaned our carpets in the three bedrooms and living room. There were stains pretreated as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Wes M.
09/2007
5.0
carpet cleaners
  + -1 more
They were able to come out the same week that I called. They were on time and friendly. The van they drove was also clean. They were able to get pet stains out and the carpet was dry to walk on in about three hours.
Description of Work: They cleaned the carpet in three rooms and a hall way in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael R.
08/2007
5.0
carpet cleaners
  + -1 more
They did a very thorough job and were very conscientious.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$408

Jan H.
07/2007
5.0
upholstery cleaning
  + -1 more
Excellent, professional, competent, and efficient, the best!
Description of Work: My couch was filthy and he cleaned it and used padding to protect my wood floors, super super nice and competent. Arrived on time and finished early. Professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PHIL P.
02/2007
3.0
upholstery cleaning
  + -1 more
The couch was cleaner once the process was complete. I had a bit of an issue with the man who was sent to clean my couch, however: He was neither polite nor informative as to the process and did not speak very good English. This made discussing special concerns and questions I had quite difficult. While the couch did look marginally better and was obviously cleaner at the end of the process, for a couch that was barely 2 years old with little usage (counting all occupants of my house - no children) it still looks somewhat dirty and the cleaning did not alleviate the grayness that all couch fabric takes on over time. I had hoped for it to look noticeably cleaner rather than just 'better'.
Description of Work: I had my couch cleaned. It is a standard 7' couch (not leather just regular fabric covering).

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$150

Jeff L.
02/2007
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Awesome! The furniture looks wonderful. The carpets are great, considering they are almost 10 years old. The area rug came back looking better than new. All the workers took great care of my home and furnishings.
Description of Work: I asked them out for carpet cleaning and upholstery cleaning. Owner himself came out, walked through the house, and pointed out which carpets did NOT need to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575
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    • 2(current)
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Contact information

6509 Burnet Ln, Austin, TX 78757

www.deepeddyrugcleaners.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning

FAQ

Deep Eddy Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 12:00 PM

Deep Eddy Carpet Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Deep Eddy Carpet Cleaning does not offer free project estimates.
Yes, Deep Eddy Carpet Cleaning offers eco-friendly accreditations.
No, Deep Eddy Carpet Cleaning does not offer a senior discount.
No, Deep Eddy Carpet Cleaning does not offer emergency services.
No, Deep Eddy Carpet Cleaning does not offer warranties.
Deep Eddy Carpet Cleaning offers the following services: We offer professional carpet, upholstery, air duct and specialize in Oriental rug cleaning.

Contact information

6509 Burnet Ln, Austin, TX 78757

www.deepeddyrugcleaners.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM