Deep Eddy Carpet Cleaning

Went very well. On time, fair price, good results.

Very well. Deep Eddy is a good company. Their technicians are pleasant and eager to do excellent work for clients. My carpets looked great!

Deep Eddy offered to pick up the rugs and return them when the job was completed. They even helped us move a few pieces of furniture to return the rugs to their original location. When the rugs were returned, they looked like they were brand new. Not only were they very clean, the colors were brighter and the overall appearance was much improved. The job was completed timely and the cost was very reasonable. Because of our experience with Deep Eddy, we will use them again when our rugs need cleaning in the future, and we can highly recommend them to others who need similar service.

I have a wool Oriental rug in the kitchen -- the rug is about 3 feet by 8 feet. It had some pasta dried onto it, and other bits of food. A local rug store recommented Deep Eddy. Deep Eddy estimated about 14 days to get it done, but they finished about 4 days faster. It's all clean.

I contacted Deep Eddy to request an appointment to have our carpets cleaned. I told them we have Triexta and that we have surface grease stains in high traffic areas. I was assured by the appointment setter that they could do the job so I scheduled the appointment. The Technicians measured and gave me an estimate that was $600+. I told them 'no way' so they gave me a small discount. I talked to them about the stains and they got started. Even before they left, I told the technician that the stains were not coming out and he told me that sometimes the carpet changes color in some areas making the carpet look like there are stains in high traffic area (@!#??) The carpet took a full 24 hrs to dry. When it DID dry I noticed that none of the stains were removed, not even faded. .I called them and told them that I took a white rag with a carpet cleaning solution to a couple of the spots and the stain came out...the manager stated that they were not willing to get down on their hands and knees and scrub anything by hand! The person told me there was nothing they could do. I explained that I feel as though we wasted $500+ and there was no offer of any kind--just that there was nothing they could do. I explained that we have only had our carpet for 2 yrs and we did NOT have a heavily soiled carpet--basically the stains I pointed out each time which were surface stains that needed some type of de-greaser applied. The fact that the carpet was drenched and they did not get out the stains after trying twice make me believe that they don't take into consideration the type of carpet you have; not very knowledgeable for an over priced carpet cleaner! Don't waste your money on Deep Eddy unless you are just looking to deodorize your carpet--- Big waste of time/$$ Very disappointed s a side note: it is unprofessional to wear work boots without protective covers when cleaning a customer's carpet...where do you think the surface grease stains come from?

They came on time and picked up the two rugs. I haven't unrolled one of them--it's too big and I don't have a place to put it. The other rug had stripes in it from the cleaning (not stains) and they were not able to get all of the pet stains out. To be fair, they did tell me they might not be able to get them all out. It took them much longer than I think it should have--more than two months. I had to call them about bringing the rugs back, and I think they had overlooked them or put them on the back burner, because I still had to wait even longer to get them back. I suspect the stripes were caused because the one rug was still slightly damp when they rolled it up. I can't open the other rug--it's too heavy for me, and I am anxious about what I will find when I do. The big rug originally cost $18K. There are other highly rated cleaners and I won't use this company again. NOTE: I am not sure about when the services were provided because I was moving from one house to another and couldn't find the paper work.

It went well. They got an old pet stain out and completed the task in the estimated time frame. I will use them again.

I just moved back into my house after a 6-month total rehab project. All my stuff, except for minimal apartment furnishings, was stored in the garage. That's 6 months without climate control in Texas, so I knew my rugs would need special care. I took them all to Deep Eddy the day I moved out -- the whole motley collection of mostly wool rugs, some thick, some thin, some large, some small. No antiques or valuable rugs, but all good quality. They cleaned them and encased them in thick plastic, thoroughly taped up at the ends. They got tossed in on top of everything else in the garage and there they lay. I unrolled them this weekend and they are all in perfect condition; literally like new. Gorgeous. They even smell good. I highly recommend Deep Eddy for cleaning and especially for preparing your rugs for storage.

If you really care about your oriental rugs you should really go to Deep Eddie. I had a bad spill of wine on my white rug and they came to the rescue. They provide 1st class, excellent quality service. I recommend them to everyone.

Deep Eddy Carpet Cleaning did a prompt and effective job at a reasonable price -- and were very responsive.

Needed carpets done and the regular people we use could not get it done. Deep Eddie did a fine job, and we're able to do it which was so appreciated.

First of all, if you deliver your rug to them you save 25%. When I walked in with my rug, someone immediately helped me. You enter thru the garage so to speak so they're all working there. They turn off the machines when they see you because it's loud I suppose and I thought that was very considerate. My cats had done their thing on my rug and I've been treating it myself for weeks until I just decided to check out this local company. It was way way more affordable than I knew and the savings for bringing the rug to them was just icing on the cake. I have another rug there now that was a little more expensive, $30 or so, with the same cat issues. I really recommend this company

They work was really great. The prices were reasonable. They were punctual and professional. They also wore shoe covers.

I was a good job. It's been some years ago so I don't remember exactly when or what it cost. This company is highly-regarded so I expected stellar service from them. I was satisfied, but not overly impressed. The price was OK, too.

Out of the 3 cleaners I called, their quote was the lowest. However when I dropped off the rug, counting the fringes in the size, the price went up a bit. Also paid extra for the equivalent of a scotch guard treatment. Got the rug back and the fringes still looked grungy. I was told that they would have to be bleached or replaced to make it look better. Wish they would have told me this when I dropped it off and essentially paid extra for the fringes.

Everything went well. They charge lower rates than other companies, and we're happy with their work.

I was very happy with them and the price was more reasonable than anyone I found on Angie's List originally.

I have taken my oriental rugs to them many times for cleaning and have always been pleased.

They did a great job. Our toddler threw up on our carpet. Most of the stains were removed by Deep Eddy even though the tech was very open with us and said they might not come up. We do have a top of the line carpet with a pad that has a plastic liner on top.

I spoke with Linda on the phone and she was very responsive and informative and gave me a very close estimate. I took the rugs in and was helped immediately. I am keeping the rugs stored for awhile so I was concerned that they leave their shop ready for storage. I was advised how best to store them. The rugs were ready before they were promised and the price was just under what had been estimated on the phone. Picking up the rugs, again, I was helped immediately. All employees I dealt with were very professional and courteous. I haven't unrolled my rugs (and won't for many months most likely), so this is the best review I can give. When I do unroll them, I'll report further on their condition.

I needed to have carpets cleaned at the last minute and Deep Eddy was able to come out with only 2 days notice. They were priced a little higher than other cleaners I have used, but they were able to work with my tight time frame and that was valuable. They were professional and upfront about their pricing. They called when they were on the way and they did a great job once they got there. Several stains that I thought were always going to be there were removed and they cleaned a walkway that had gotten dingy from use to look like new again. The house was fresh after the cleaning and they left the carpets looking like new.

They did great on cleaning furnitures. They gave quality service and priced fairly. Overall, they were amazing.

Deep Eddy Carpet Cleaners are always professional, come on schedule, pick up my rugs (replace furniture), and deliver back usually in about 10 days. Very pleasant experience each time. Their price is not the lowest but within reason for the work they perform. I have two dogs, lots of dog odor, sometimes urine/feces stains (old dogs).Deep Eddy always returns my rugs on schedule. The rugs are fresh, clean, and odor free.They reposition the rugs at my direction, and replace my furniture as I wish. I have used their services for years, and would highly recommend them to others.

The appointment was easy to schedule, They called the day prior to confirm. Arrive on time. Did an excellent job. I always return to Deep Eddy for my carpet cleaning needs. They have never disappointment me. I have not compared pricing with others but it seems fair and I feel I get great value for the price.

My dog developed diarrhea and left several poop stains on my large oriental rug. Deep Eddy successfully removed the stains and cleaned the rugs. They look great.