Dave's Ultimate Automotive - Central

Auto Service, Auto Inspections, Auto Tires,

About us

Full service auto repair and service in Austin Texas, computer diagnostics, tires, alignments, state inspections, electrical diagnostic and repair, emission repair, factory scheduled maintenance. Free shuttle service, free alignment checks, free brake checks, free trouble code checks, free a/c checks. Free 31 point courtesy check

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Full service auto repair, computer diagnostics, tires, alignments, state inspections, electrical diagnostic & repair, emission repair, factory scheduled maintenance.

Services we don't offer

Body work. Paint

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.860 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
12%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 60 reviews

Dandan W.
09/2013
5.0
auto repair
  + -1 more
very good quality, but price seems a bit higher than others. overall, worth a strong recommendation if you are not on a tight budget.
Description of Work: wheel alignment and inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeffrey W.
09/2013
4.0
auto repair
  + -1 more
I was quite impressed with Dave's Automotive. After reading their stellar reviews online I decided to book an appointment on their website. The website is a breeze to set up an appointment. They even have a Google Calendar link to book your desired time and they will email you to confirm that it has been scheduled. I spoke to a gentleman on the phone who was very polite and accomodating when I explained to him that I had to postpone my initial appointment by a day. The inside of the shop is impressive. Comfortable seating is provided and service is prompt and friendly. The highlight was being able to see all of their stellar credentials displayed throughout the office on the walls. A nice touch was a series of informative automotive repair tutorials that run on a loop on a couple of t.v.s in the office. They even offered to give me a ride to work upon leaving my car at the shop but I respectfully declined. Photos of your vehicle with detailed notes are emailed to you after you leave your car for an inspection. They will tell you exactly what is wrong and what parts you will need to have it repaired. I thought this was a brilliant touch and that more auto companies should implement this strategy. The only thing that turned me off was the price estimate I ended up with. I am still in the process of doing price comparisons but their prices seem like they might be a little high for a basic tune up. The most expensive parts I needed to replace were my two front tires but everything else was relatively minor. They were asking a little over a thousand dollars and I just couldn't justify paying that much in a lump sum. Still, I may be off in my personal estimation so I might very well follow up with them if my continued research pulls up the same numbers. Overall, Dave's Automotive was a very pleasant experience!
Description of Work: Provided an estimate for car tune-up.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra C.
08/2013
5.0
auto repair
  + -1 more
Had 8 AM appointment. Dropped off car on time and I had not heard anything by noon so called to see if they had an estimate. They had not even looked at my car yet so I started to get upset. However, when they did call back with an estimate 2 1/2 hours later, Michelle asked if I purchased the car when it was new. She told me the cost if they were to do the repairs, but then said that if my car was purchased new the repair would probably be covered under the manufacturer's warranty and that I need to check with the dealer before I spent money unnecessarily. Turns out the repair was covered under the warranty. Thanks to their honesty I saved a lot of money!! I will definitely use Dave's Ultimate Automotive in the future. I can trust them not to take advantage of a girl that doesn't know much about car repairs!
Description of Work: Test drove and detected that bad right and left hub bearings were causing the loud noise when car was in motion

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$640

Ian L.
08/2013
5.0
auto repair
  + -1 more
I really like them. They're communicative, upfront and get things ready.
Description of Work: I used Dave's Ultimate Automotive - Central six months ago for car maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig D.
08/2013
5.0
auto repair
  + -1 more
My daughter has a 2007 Honda CRV with about 70K miles. I called to inquire if this year/model needed to have a timing belt replaced. I had heard rumor that it needed to be changed about every 60K. I spoke with Michele who time to look up this car and the servicing that would be needed. She told me that this year/model did not have a timing belt but rather a chain and that it would not need anything. also recommended to check the serpintine belt to ensure that was not wore. Overall very pleased as they went out of their way to research the car and my questions while I was on the phone with them.
Description of Work: see below

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Deanna W.
06/2013
5.0
They are good. They email you pictures of what is wrong and they takes pictures of everything before they check it off and email them to you. The price was probably very high. I would use them again.
Description of Work: I used Dave's Ultimate Automotive - Central for brakes about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa P.
04/2013
5.0
auto repair
  + -1 more
Daves Ulitmate has great customer service. They actually shuttled me home and picked me up after my car was ready. My car needed a catalytic converter and the price was decent. Michelle, the service rep, took the time to answer all my questions and was generous with information on how to extend the life of the catalytic converter and other stuff about my car. A great place - thank you again!
Description of Work: Catalytic converter replaced on a 2006 Toyota Highlander

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$685

lea K.
04/2013
5.0
auto repair
  + -1 more
I went in because after buying new tires, I was told to have my car aligned. I reported this to Michelle at Dave's, also asked to check the brakes. Rather than taking that information and doing the work, she told me, after the inspection, that I did not need to have either worked on. She asked about an oil change which I knew was due and was charged only for that one service. Obviously, honesty is valued there.
Description of Work: oil change and this was by default

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Bonnie G.
12/2012
5.0
auto repair
  + -1 more
When my dealer quoted $365 for the small battery replacement, I thought that high and went searching. After getting several other quotes, I realized I'd be paying in this range anywhere. Dave's quote was $385, but I had a 20% Angie's List coupon, so went for it. I was able to talk to Todd by phone to get the estimate and made a convenient online appointment. Once there, I did sit for about an hour, but have become accustomed to even longer waits at my dealership. The people at Dave's are friendly and helpful. I'll go back.
Description of Work: Replacement of small battery in Prius.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from Dave's Ultimate Automotive - Central
Thank you for the great report card and great review for us! I'm glad you were able to take advantage of the new customer discount, keep in mind that you can earn even more discounts through our VIP rewards program. Thanks again for the kind words, we look forward to seeing you again in the future.

Tina A.
12/2012
5.0
auto repair
  + -1 more
This was an excellence experience. We couldn't fix my problem because it wasn't happening at the time my car was brought in, but they were honest and instead of having me spend all kids of money on diagnostics and such to find out the issue, they recommended I bring the car back when I was having trouble with it again. I got serviced very quickly and was treated with respect. What more can you ask for?
Description of Work: I love Dave's! I have had other work done here which has ALWAYS been reasonably priced and done quickly. This particular time, my air conditioner suddenly stopped working and it was crazy hot outside! After a few hours of this, I drove over to Dave's to see if they could help me before the end of the day. As it turns out, on the way there my air came back on. So I get to Dave's and think I wil have to pay all kinds of money for a diagnostic etc... They basically tell me that they do not want to waste my money going on a hunt for the problem - when they really need to work with the car with the problem IS HAPPENING. So, I decided to wait until my car was acting up again to bring it back. They told me it might be just from the high temps, that the sensor signaled an overheating and kept it off for a bit. Meanwhile, I needed my oil changed and tires rotated which they did in a jiff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Dave's Ultimate Automotive - Central
Thank you for the extremely kind words. I'm sorry we couldn't fix your car but we really appreciate that you understand why it worked out that way!

Brian K.
11/2012
3.0
auto repair
  + -1 more
I’ve had five transactions with them. I found that their prices were reasonable the quality of their work was always good. About a year ago, however, I had one terrible experience with them: they left my car unlocked with my keys in my car and the dome light on, in a bad part of town. When I went to pick up my car in the morning, I found the battery to be dead. Because of that experience, I decided not work to with them anymore.
Description of Work: They’ve provided auto service, including regular maintenance along with a few special repairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0


Response from Dave's Ultimate Automotive - Central
I’m sorry to hear that you had a bad experience at Dave’s. We certainly don’t want to leave anybody’s car unattended with keys inside. I apologize for that happening. Since the incident you described we have moved to a better location on North Lamar. We also have a night drop box for keys to keep them secure when customers need to drop off or pick up their vehicle after hours. If you were to give us another chance based on your other positive experiences, I’m confident that you would be please with the quality of our service. Thank you, Rebecca Dull, Marketing Manager

Darby M.
11/2012
4.0
auto repair
  + -1 more
The service was good overall. They had an online coupon, which was nice.
Description of Work: They provided regular auto service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Adam S.
11/2012
4.0
auto repair
  + -1 more
Overall, I was satisfied with the work they did. They offer shuttle service, which was great.
Description of Work: They provided regular auto service.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Dave's Ultimate Automotive - Central
Thank you for the great report card and kind words. The shuttle seems to be very popular, we are glad that it helped make things more convenient for you. We look forward to seeing you again on your next service.

serena B.
11/2012
5.0
auto repair, car tires
  + 0 more
So the details are purely the most recent visit I made to Dave's. I cannot tell you how many times I've been rescued by this place in the past few months. I'm a first time truck owner (it's second hand) and I patently don't know what I'm doing, and they saved me when a) my truck skidded through a red light (new tires), wouldn't start (new spark plugs), rumbled (rear suspension loose) and when I needed my checkup. I've been so many times they just gave me one of those 'you're now a special member!' tags with the automatic discount. And they threw in a spare key for free (thank god, since not more than three weeks later I locked myself out.) Michelle and Todd have been great, they set me up with appointments right away and the turnaround is great. I get reminder emails, text confirmations and they send videos illustrating what's wrong with the car and what needs to be done. I wouldn't go anywhere else.
Description of Work: Spark plugs replaced, tyres replaced, fluids flushed, tyres rotated, key made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Dave's Ultimate Automotive - Central
Thank you so much for the great report and review! We appreciate you and your kind words. We are always happy to help whenever we can. Glad to hear that you also like the emails, texts and videos, we strive to make your service & repair as convenient and easy to understand as possible. Enjoy your (well earned) VIP rewards and we look forward to seeing you soon.

Kevin G.
05/2012
5.0
auto repair
  + -1 more
They were great. They called when they found more stuff. I also felt it was reasonably priced. They were very helpful.
Description of Work: They did a lot of work on our 2002 Saturn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Saurabh B.
04/2012
5.0
auto repair
  + -1 more
The experience was very pleasant. The person at the counter explained the steps to me from the beginning till the moment I picked up the keys after payment. They did not try to get us to buy unnecessary repairs, they were clear about what was needed to be done and why. I felt good right from when I walked into the store seeing the nice waiting area. The price for the work was reasonable, though not the cheapest place in town, and the work done was first rate. They have a clear checklist and reporting template for what they found with the car and what they did and things to watch out for in the future. I will use these folks with our other car (a Toyota Camry) and for further maintenance on our Prius, without any hesitation.
Description of Work: I took my Toyota Prius for the 65K mile servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

John S.
04/2012
5.0
car accessories, auto repair
  + 0 more
They are terrific. I have used them several times before. They always get the diagnosis right. They are not the cheapest around, but they don't charge for unnecessary work.
Description of Work: They replaced the entire brake system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

DAVID T D.
02/2012
4.0
auto repair
  + -1 more
They have a friendly staff. They did what they said they were going to do.
Description of Work: They put on new brake pads.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

santiago M.
02/2012
5.0
auto repair
  + -1 more
Their service has been fine. I have had no problems. We have been going to them for about 2 years. We have some old cars. They let us know what needs to be done and what work can wait. They will do things that do no always meet their immediate financial interest.
Description of Work: Most recently they did an inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leeann B.
02/2012
5.0
auto repair
  + -1 more
They are absolutely awesome. I use them regularly now. They are very reasonably priced. I cannot say enough good things about them. I recommend them to everyone.
Description of Work: Most recently they did some regular service. Before that they did a new radiator and hoses because it had exploded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan R.
02/2012
5.0
auto repair
  + -1 more
We take our cars there for everything. We trust them. Their mechanics have high integrity. They tell us what needs to be fixed and what repairs can be put on hold.
Description of Work: Dave’s is great. They have been the garage we have taken our cars too for the past 3 years.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa S.
02/2012
5.0
auto repair
  + -1 more
They are very good. They are very organized. They seem to be able to keep track of everything very well. They will send up notices when maintenance work is due. The location I have been to is a very nice place; they have Wi-Fi, TV, and newspapers so you can get things done while you wait.
Description of Work: I took my car for routine maintenence.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ED L.
02/2012
5.0
auto repair
  + -1 more
Their service was good. It was very clean and I felt like it was very woman friendly.
Description of Work: They did an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter H.
01/2012
5.0
auto repair
  + -1 more
They are good and do not try to sell me stuff that I do not need. I will use them again in the future.
Description of Work: I used Dave's Ultimate Automotive - Central for auto service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Emily W.
10/2011
5.0
auto repair, car inspections
  + 0 more
. I dropped my car off around nine and took the bus into campus ( The central location is about 300 yards from a UT bus route). They called me around ten and told me my wipers blade needed replaced and that my state inspection was due in a month. I appreciated that they took the time to look the vehicle over and didn't just change the oil and ignore everything else. It was good to go to a mechanic that actually took the time to make sure my car was running correctly. I've been going to big box type service stations recently, and I hate feeling uncertain the car is really fixed when I get it back. I'll definitely go back to Dave's
Description of Work: I had my oil changed, a state inspection, filters changed, and wiper blades replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140
    • 1
    • 2(current)
    • 3

Contact information


Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Auto Accessories,
Lawn Mower & Power Tool Repair,
Auto Transmission,
Auto Radiators,
Auto Towing,
Auto Mufflers

FAQ

Dave's Ultimate Automotive - Central is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: Closed

Dave's Ultimate Automotive - Central accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Dave's Ultimate Automotive - Central offers free project estimates.
Yes, Dave's Ultimate Automotive - Central offers eco-friendly accreditations.
No, Dave's Ultimate Automotive - Central does not offer a senior discount.
Yes, Dave's Ultimate Automotive - Central offers emergency services.
Yes, Dave's Ultimate Automotive - Central offers warranties.
Dave's Ultimate Automotive - Central offers the following services: Full service auto repair, computer diagnostics, tires, alignments, state inspections, electrical diagnostic & repair, emission repair, factory scheduled maintenance.
Body work. Paint

Contact information


Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
Closed