Dave's Ultimate Automotive - Central

You seem determined to get a review from me about a place I don't recall ever having used. I frequently take my car to Dave's North location on Howard Lane, but you haven't ASKED me about it! This survey doesn't offer me an option to correct that! Dave's North has been good to me. I'm sure the Central shop is fine, but I haven't used it in memory. You're driving me crazy!!

They did it while I waited. I guess I was there about half an hour, and when they finished, it seemed to be running fine.

I think the fan malfunctioned or something. I had to get a new radiator and hoses. All of that had to be replaced. Dave's ultimate is one of the top companies. I found out about them through Angie's List. They always do great work. In all fairness, they did a lot of work and it took a lot of work to get it done. It wasn't cheap, but they do great work. I think the price was fair for all the work that was done. But I don't like paying $1700 to have my car repaired. They are a good company. For example if I had to change a flat tire or have a blinker fixed, they would do that for free. They do little stuff for free, so that when it comes to the big stuff, you would take your car over there. They won't cheat you. I just wasn't excited about paying $1700 to get my car fixed, that's why it's not an A. I'm Not in the sense that I thought they charged too much. I'm just never going to be happy about paying $1700 to have my car fixed. Other than that, I was happy with everything else. They do good quality. When they fix it, you never really have to worry about bringing it back because they overlooked something. I've never had any issues with it. Never had to bring it back for anything they've done. Never had to bring it back for a recheck or re-do. They always do it right the first time. They have a shuttle service, so you can drop the car off and they'll take you home or to work or where ever you need to go. It's a full service automotive company. I would assume they don't really have to cheat anybody. No need to cheat people when you've got good business. It's a good company. They're not up to nothing - they shoot straight. There was no issues with keeping the car longer than they said they would. They gave it to me, when they said they would give it to me. The shuttle service makes it convenient for you to drop the car off and they'll give you a ride where you need to go and then they'll come pick you up. It's really the only one that I use in this area.

They did a great job with this old car that carries my daughter and granddaughter. The grinding sound is gone now that the car has the new wheel bearing. When I picked up the car they explained all the work and answered my questions. They also gave me a 20% discount as a new customer ( I didn't have to ask). They also emailed a full status report on the car. I crosschecked the bill with some friends and also comparable on-line estimates for the same work. I am very pleased to do business with this company again and I certainly recommend them.

Very professional and easy to work with. I will definitely go back if I have any car repair needs.

It took them three hours to complete the job. The guy was fine. He was good. They itemized what they did and told me how each item cost. They were thorough and fast. The area was very clean.

Their service is good, but there is a lot of up selling. They ended up recommending new tires, and struts. I got the tires, but did not get the struts.

The problem with the a/c was so extensive they took their time to diagnosis it properly. But the staff at Dave's made it as painless as possible. Essentially my entire a/c system had to be replaced, which was an unpleasant surprise. Once they informed me of the extensive issues with the a/c system, they were incredibly accommodating. Dave's not only provided me with a loner car while my car was in the shop, they took mine the same day I went in for diagnosis, and also gave me the name of another reputable shop that would be able to repair my exhaust problem at a lower rate. This was my first time in there and I have to say the entire staff was very helpful, friendly, and the employee that took care of me specifically helped me to lower the costs in whatever way he could. I must say that particularly as a woman, this shop was one of the better experiences I have had. I highly recommend them to anyone and their good reviews on Angies, Yelp, and AAA are definitely legit.

Great service, very flexible and prompt for an "emergency" window not rolling up. Creative of finding a solution for a Hummer part not available any longer.

Went well. They did a thorough inspection and gave me an itemized breakdown of the condition of my car, including photos. I chose to do some, but not all, of the recommended work at that time, but plan to use them again in the future for the remaining work.

Excellent work, very professional approach. I had been trying to get this problem taken care of for quite some time, including visits to two other facilities. I did not get a confidence-inspiring impression from either of them, so I decided to try Dave's. The experience far exceeded my expectations. I knew the repair was going to be expensive, but with Dave's I had confidence that it was a fair charge for necessary work. Fernando took care of me, and I was provided a detailed diagnosis in advance with a plan A/B approach to the repair in case of contingencies. I will certainly come back to Dave's with any repairs in the future.

The oil change and inspection were completed in @ 1 hour. No hitches, no problems, friendly service people and a pleasant waiting room with good seating, basic refreshments and best of all WiFi!

I'm a first time customer and had called to make an appointment after buying a coupon. The person that had answered the phone was very rude and discourteous. I asked if he had a referral for someone in San Marcos when I found out his location was no where near me and he said "I don't live there, I wouldn't know."

I have used Dave's for automotive repair three times. The first experience earlier this summer was very good. They promptly returned first my phone call, repaired the car with 2 days, notified me when it was ready and when I arrived to pick up the car, the cost was the same as the estimate I was quoted on the phone. I think they are starting to get too busy to provide the same level of service because the second time in early August did not go as well. We dropped off on Thursday and they called back later that day with an estimate and said they needed to keep the car overnight. Dave's is not open on the weekend so Friday afternoon my husband called and left two messages asking if the car was ready. No one returned the calls but when my husband called a third time (right before closing time), someone answered the phone and said the car was ready. When he went to pick it up the cost was $400 more than the estimate quoted to us. We were disappointed by that experience, but still believe that Dave's is a good place to get your car repaired. The third and most recent experience was better. They were not able to take my call during business hours when I was trying to schedule the service. I had to leave two messages and my call was not returned until the next day. Even then they were so busy they could not accept the car until the day after that. Once I dropped it off, though, they called back with a very thorough analysis of the problem and went way out of their way to help me to decide a reasonable course of action. They listened to all of the details of the problem and there was very good communication between all of the points of contact. This time the estimate quoted did not change and the price was reasonable. Overall, we think Dave's is excellent, but our experience has been mixed due to their struggle to accommodate the high volume of customers they have.

They did a great job for me. It has been a year but that's the only time I've ever had to go. They fixed my problem and I was on the road. I needed service quickly and they were able to provide it to me and I was happy to pay it. I needed it done and they came in and knocked it out. I had no bad feeling about my experience with them. I wasn't waiting around like in a car dealership type place all day. It was just really easy to do what I needed to have done.

Dropped car off in the morning. They provided a free shuttle to my office. Had to call to find out if my car was done, but no big deal. Shuttle was not available for the return trip but they offered to pay for a cab. I just had a co-worker give me a lift to their shop. Wasn't as expensive as I expected even though a lot of people have said they are expensive.

They repaired the problem quickly and my car was ready to be picked up the following day. They are pricey, but I think it is worth the money to have the right car repairs done and done well.

Dave's provided an estimate to make the repairs. They were very thorough in their evaluation of my Suburban. I declined to have the work performed by Dave's as the cost was too high. I took the Suburban to a shop that specialized in differential work and they performed the rebuild at approximately 1/2 the cost. I then went to a third shop who replaced the water pump again at 1/2 the cost of what Dave's quoted. They appear to take great care of their customers but their prices are too steep for me.

My daughter had the drain plug on strip out of the oil pan and was leaking oil. She called after hours to make an appointment and was surprised to have them return her call within the hour. She took her car in, they got the parts, replaced them and got her on her way.

They were very professional, and timely. Called when the work was finished.

I use them all the time. I have used their services for 3-4 years. I find them to be quick, reasonably priced, honest, friendly and professional. They do have a pickup and drop off service, which is complimentary to having service. I cannot think of anything they could improve on and I am just happy with their service.

They have done good work for me. They were able to get it working on time as promised and did exactly what they said they would do. They were able to fix it quickly so I did not have to wait long. I have used them a few other times with good results.

They do really good work. They are my main mechanic for my car. I started used them about 2-3 years ago. Everyone there is very friendly and helpful. They will take their time to answer any questions. The first time I went in, my gas mileage was dropping and they went in and fixed it. They also have a pickup/drop off option if you need it. I really enjoy their service. I get an email notice once it comes close to service.

They did a good job. I liked that they were very upfront about the job. They provided an email report with pictures with what work needed to be done. They gave me a loaner car since the work would take a couple of days. There was a small delay in getting the work completed, but they kept me informed along the way. I feel like they were a little on the pricey side, but not by much. I would use their service again.

I had power loss problems in my old work truck. First, Dave's replaced the fuel injector pump seal. That did not fix the problem so I took it back in. They next changed a solenoid. Yet again, did not fix my problem so I took it back in. I had to rent a work truck along with the headache of taking it in repeatedly. The last time I was needless to say a bit frustrated as I have always had great confidence in their company, employees, and their work. I was proven right. They decided to change out my entire fuel injector pump to see if that would solve my issue. It did. On top of that, they didn't charge me a single dime extra for the hassle. They run their business as I do mine, and I will continue to use their services and recommend them to EVERYONE I know. I began losing faith after having to take it in a third time, but they did right by me. They remain patient with me as I know my truck is a lot to deal with being 20+ years old, as am I. This company may not always be the "cheapest" but you get every penny's worth in their professionalism, patience, and drive to fix things rig as quickly as possible.