Description of Work: I found Dash on here and have been using them for regular maintenance as well as fixing problems. They're great to deal with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Greg F.
03/2014
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry K.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
I would absolutely use them again.
Description of Work: I used Dash Heating & Air Conditioning to install 2 air conditioning units and a heating unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$9,700
gordon M.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
See above
Description of Work: One of our a/c units was not working. We scheduled with Dash to have it fixed and also maintain the other units (we have 4). Mitchel, from Dash, showed up promptly at 7 and got right on the job. it turned out to be complicated, as there was apparently a bad thermostat AND a bad controller board. The effect this had was apparently to freeze the system in the loft because the compressor outside was still working and pumping refrigerant while the unit in the loft was not blowing. We ended up with ice 4 inches thick around the coil in the loft. That's a lot of detail for the purpose of pointing out that this job took a while. Mitchell replaced controller, thermostat, a capacitor, and one or two other minor things, and installed a float to prevent flooding if the pan gets full and the vent line is blocked (at least I think that is what the float is for). He also checked out the other three units, loft and outside, doing this while defrosting the frozen unit so as not to waste time. The total cost was shockingly high, as it took 7 hours and we apparently replaced about $600 worth of equipment. I don't think Mitchel was wasting time, there was just a lot going on, including picking up parts. We spoke to Dash management and they very kindly gave us a discount to offset the unexpected and unplanned budget hit. A more experienced HVAC engineer might have been faster (Mitchel was about 30), but then again maybe not. Impossible for us to tell. But certainly we saw no evidence of any wasted time - he was busy the whole time. All in all, I felt we got good, professional service which fixed the problem in a thorough fashion. I will use them for our maintenance going forward.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
John M.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
Excellent
Description of Work: Replaced AC/Heater system. Added whole house electronic filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,520
Luis B.
12/2011
1.0
heating & air conditioning/hvac
+ -1 more
Don't know. They never came out.
Description of Work: Called to get a bid on a new A/C heating system and new duct work. They never bothered to call back and set up a appointment. They may not need to work.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Dash Heating & Air Conditioning Co
We have looked through our call logs and have found nothing to indicate that this call ever came in. It could be a mistake on our part and if so we are sorry for the inconvenience. David Smiecinski
James M.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
Excellent.
Description of Work: Unit stopped cooling. Called Monday morning, scheduled for noon to 1pm arrival. Showed up at noon, got right to work and fixed problem in short order. Then went above and beyond and checked out several other areas, including some very sound advise on how to avoid service calls in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Adam K.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Called dash on a sunday afternoon and was talking to a live person within seconds. They told me they had one person ahead of my. The technician called me back within 30 minutes and said he was on his way. They were upfront with the pricing and got my ac up and running on a 110 degree day. Couldn't be happier with the level of service i recieved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth H.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
See information above.
Description of Work: I called Dash for a second opinion on the recommendation of another company concerning repairing my AC or purchasing a new unit. Regardless of the fact that they knew that they were not going to get my business, the owners were true professionals and provided excellent advise that helped greatly with my situation. I would highly recommend them and if I ever change my current service contract with the other company they will be the first people I contact.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine C.
06/2008
5.0
heating & air conditioning/hvac
+ -1 more
I could not be more pleased with the service I received! Timely, prompt, courteous, neat, competent and friendly! I may need to have my a/c coil replaced, and I would not hesitate to use Dash Services. The price charged (which included labor at time and a half, since it was a Sunday) was very reasonable. Another company I had out last year to work on the unit did not do nearly as much work, and charged just about as much on a weekday call. Thank you, thank you, thank you David and Dash Services!
Description of Work: My a/c conked out and froze over. Dash Service Company's owner, David Smiecinski, came out within 2 hours (!) on a Sunday and fixed it. In addition to vacuuming the air coil, he cleaned the area around the unit and did extra things above and beyond the requirements of the call. He explained each step of the process to me and gave me tips on how better to maintain the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Janene L.
05/2008
5.0
heating & air conditioning/hvac
+ -1 more
They were good. I was given a time window of 1-4pm and they arrived at 1:45. They were professional and gave a detailed bill with each charge.
Description of Work: They repaired my air conditioning. They replaced the contacts and added Freon.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Warren H.
02/2008
5.0
heating & air conditioning/hvac
+ -1 more
Place a phone call in the morning. Technician showed up in the afternoon, on that same day. Discovered what I expected to be the problem which was a leak in the evaporator coil. He re-charged the system with five pounds of R22 and prepared three estimates to replace the coil only, air handler only, and the entire system. The technician answered all of my questions. Overall, I was pleased with the service. However, the estimates seemed a bit pricey. I was able to get a estimate from another service company to replace the air handler for 33% less.
Description of Work: Diagnosed and re-charged heat pump system.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
FRANK G.
01/2008
5.0
heating & air conditioning/hvac
+ -1 more
The technician came very quickly in less than two hours and demonstrated a high degree of skill and personality. I certainly recommend this company.
Description of Work: The work was performed quickly and competent. The technician explained every phase of the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Mark C.
12/2007
5.0
heating & air conditioning/hvac
+ -1 more
Dash got a mechanic out in less than four hours, was done in one. He explained clearly what the problem was and wasted no time.
Description of Work: My tenant reported that the furnace was not operating properly. Dash had someone out that day to check it out. It turns out that the filter had not been cleaned, preventing air flow. The mechanic found the problem quickly, and while there, did a regular maintenance check. He found that the gas regulator needed adjustment, and did that. The job took one hour, and no parts were required.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
TONI L.
11/2007
5.0
heating & air conditioning/hvac
+ -1 more
I called to schedule a check of my heating system and was pleasantly surprised to find that they could do this the same day that I called. The technician came later that morning, checked out the system and itemized the work that he'd done on the receipt.
Description of Work: Checked out the heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
JUDY A.
11/2007
5.0
heating & air conditioning/hvac
+ -1 more
Things that are important to me happened: on time arrival, courteous, informative, spent as much time as needed, left my home as clean as it was when they came, charged a fair amount, and left me with peace of mind. I was even given information that will save me on air filters. This is a small company and they treat you like family. I am so relieved that I know who to call if I have any heating or air conditioning concerns.
Description of Work: DASH came and inspected my heating unit so that when I turned it on the first cold day it would work safely and efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Marie C.
10/2007
5.0
heating & air conditioning/hvac
+ -1 more
The young man who came was great; very courteous, nice to my dogs, and well-spoken. He immediately went to work. He diagnosed the problem and fixed it in about an hour and twenty minutes. Something about a sump pump (?). He told me that my filter being dirty was part of my problem. I'd bought one of the "3 month" ones and replaced it about 6 weeks ago. Jason explained that I needed to replace my filter about every 3 weeks since I have dogs and hardwood floors. He also told me other simple things I can do to keep my unit running more efficiently. Sorry I can't be more specific about the problem and the fix; I'm a chick. Anyway, I hired these folks based on Angie's List reviews that mentioned their professionalism and integrity, and Dash proved very true to form. This is a family operation; they work really hard and are obviously good people. I will definitely use them again!
Description of Work: When I came home from work last night my AC was blowing non-stop, but the air wasn't cool. I called Dash after 5 p.m. and they had someone at my house first thing this morning to fix the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
NANCY B.
10/2007
5.0
heating & air conditioning/hvac
+ -1 more
This was not an emergency call, but they responded in a timely manner, came out, inspected the job, ordered the parts and came back to install them and test the unit all in less than a week. This job was for our 85 year-old parents. It went well and they are happy.
Description of Work: They replaced a fan motor on an attic AC unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
DAN S.
09/2007
5.0
heating & air conditioning/hvac
+ -1 more
They arrived in a nice clean truck. They were neat and clean in appearance. They really seemed to know what they were doing and answered all of my questions. He even gave me tips on how to keep my unit clean throughout the year.
Description of Work: They cleaned and serviced my AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
BILL M.
08/2007
5.0
heating & air conditioning/hvac
+ -1 more
It was great. Service was prompt. Exceptionally courteous. Completely competent. It's nice to know a company I can call on and be confident they will do good work at a very fair price.
Description of Work: Diagnosed and repaired AC unit problem. Checked unit for other problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
TM S.
07/2007
5.0
heating & air conditioning/hvac
+ -1 more
Unit froze over July 4th holiday. Called Dash for service on the morning of the 5th. They promised service by 3 o'clock that afternoon, but they called a short time later to say that a serviceman was available earlier. The technician was very polite and helpfully informative. The service was performed efficiently and expertly, and no mess was left behind. The bill was about half of what I expected. And though it is not advertised, they told me they are available 24/7 for emergencies. We will continue to patronize this small, owner-operated company and will certainly recommend them to others.
Description of Work: Service call on frozen heat pump unit. (Provides both heating and cooling.) Inspected and serviced both exterior and attic components of system. Diagnosed problem, cleared lines, cleaned fins, added coolant, checked ducts and vents. Made recommendations about operation and service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JAY R.
08/2006
5.0
heating & air conditioning/hvac
+ -1 more
Very professional and yet personable service person and company owner. He did everything that was necessary and nothing more. He said he does 75% of the service work and inspects all installation work. He arrived as expected unlike two other companies I called before him who didn't show. He even called because he was going to be 10 minutes late.
Description of Work: Investigated and fixed a loud 60 cycle humming sound in the AC Mode of a Bryant Heat Pump. Turns out that the screws holding the reversing valve transformer came loose. All that was required was to tighten the screws. He also checked out the unit (Pressures and current draw).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
SHARON B.
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
I would want everybody to know that this company is reliable and dependable. He is a small business man and very personable. If you want a good service he is one. I didn't have any problems with the job that he did for us.
Description of Work: They checked our levels of Freon and also our filters in our air conditioning unit.
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Service Categories
Heating and Air Conditioning
FAQ
Dash Heating & Air Conditioning Co is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 AM
Tuesday: 7:30 AM - 5:00 AM
Wednesday: 7:30 AM - 5:00 AM
Thursday: 7:30 AM - 5:00 AM
Friday: 7:30 AM - 5:00 AM
Saturday: Closed
Dash Heating & Air Conditioning Co accepts the following forms of payment: Check,MasterCard,Visa
Yes, Dash Heating & Air Conditioning Co offers free project estimates.
No, Dash Heating & Air Conditioning Co does not offer eco-friendly accreditations.
No, Dash Heating & Air Conditioning Co does not offer a senior discount.
Yes, Dash Heating & Air Conditioning Co offers emergency services.
Yes, Dash Heating & Air Conditioning Co offers warranties.
Dash Heating & Air Conditioning Co offers the following services: HVAC maintenance, repair & installation.