About us
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.7179 Reviews
Showing 101-125 of 179 reviews
Michael B.
11/2012
plumbing, water heater repair
+ 0 moreThe problem was that water pressure measured at 60lb when nothing was running, but dropped to ~5lb pressure when any faucet was turned on. This is a repair that requires getting a city permit, replacing the valve, city inspection ... so way beyond the normal problems I would take care of myself. The serviceman was Brandon ... exceptionally professional and polite ... who quickly diagnosed the problem, explained what was happening and gave a very reasonable quote to repair. NOTE: My brother runs an electrical service, so people need to realize that customers have to cover dispatch time, gas, cost of the truck, salaries, etc. ... for it to be worth the businesses time to perform work. The initial quote was $500 to dig around the pipe, replace the PRV, get permits, etc. And he came in exactly on target. He also notes that the city inspector would want the house to be up to code. Sometimes that might be a sales job, but I knew if we ever want to sell the house we would do that, and again the quote for the equipment and installation was reasonable. Brandon was friendly, informative, polite, and thorough, taking time to explain to me a few things I didn't realize about my plumbing. There is absolutely no doubt that I would use Steve's Plumbing again .... especially if I can request Brandon.
Description of Work: Replace PRV (Pressure Reducing Valve) on main water line. Install water heater expansion tank (to bring house up to code).
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Yes, I recommend this pro
$700
Peter L.
11/2012
plumbing
+ -1 moreIt went very well. The service appointment was scheduled the day after I called. Two plumbers arrived on time. It took a while to find the water cutoff to my condo unit, but once turned off the work was done quickly. In turning the water cutoff back on, the handle broke. This led to talks with the condo management company, but Steve's Plumbing came back the next day to fix that as well (cost for that part covered by the management company).
Description of Work: Replace outdoor faucet. Fix indoor faucet.
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Yes, I recommend this pro
$110
Tami N.
11/2012
plumbing
+ -1 moreThe repairman was early for the appointment, identified the problem, replaced/repaired the pipe, and provided instructions on how to turn the water back on after glue has dried.
Description of Work: PVC pipe came loose from sprinkler pump and this was replaced/repaired.
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Yes, I recommend this pro
Yvette R.
10/2012
plumbing
+ -1 moreIt sucked. But at least in the end Steve was a gentleman and fair. I can't say what kind of plumbing Steve does, this screw up may have been a fluke. But I was not only dissatisfied with the work but horrified by the administrative follow-through... Thank goodness my association with Steve's Plumbing is over and I assume they feel the same way!
Description of Work: Steve's Plumbing came to my son's home in Austin to fix a stopped up sewer pipe. For the price of $260, they said they would diagnose the problem using a camera, so that we would know where to dig. They had some difficulty in determining the exact break in the pipe due to sewage and put a marker on the ground where they said the break was located. The lady in the office then told me that to dig a hole there would be a $600 charge even if they did not find a break in that spot and that the $600 would not apply to the whole job, and the final location of the break might be further on... but the $600 was just to dig a rather small hole where the marker was left to determine if that was the location of the break. She said that it must be paid up front before they began to dig and would not be part of the whole bill. It seemed like a penalty to just begin the digging process. It was nonnegotiable and so I didn't go with their offer to give them $600 just to dig a two food long hole to complete the diagnosis. Another plumber and friend fixed it and reported to me that the place where Steve's Plumbing had marked the ground was approximately 8 - 10 feet from the actual place in the pipe that was broken. I called Steve's Plumbing to let them know and asked them to revise the bill. I then never heard from them until a County Constable showed up at my son's house in Austin looking for me to serve papers from Steve's Plumbing. I immediately phoned Steve's Plumbing and spoke to a gentleman who knew about my case and he said someone would call me back. I waited almost a week and no one called. I then found Steve Brougher's email on the Internet and sent an urgent message begging for a reply. After much worrying and waiting (OMG! I'm being sued!!!), Steve called me personally and he was direct and polite. I wish I had talked to him all along instead of the staff that never contacted me and rather than calling me (they did have my cell phone # because I had given it to them and saved theirs on my phone) instead of contacting me they sued me. When I finally spoke with Steve, I readily paid $200 ($60 reduction) just as I had been all along willing to pay. I felt it was fair that I only pay for part of the charges for the camera, since it was not completed as promised. Why did they sue me??? It costs them $75 to hire the constable and then they had legal fees and all for naught.
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$200
Response from Champion AC of Austin, LLC
Andrew D.
08/2012
plumbing
+ -1 moreI called the company in the morning around 8 am and they scheduled an appointment between 2-4pm. My technician called before he was to arrive and was withing the time frame they had estimated. Very professional yet also very personable. He answered all my questions. As indicated above I had the option to provide my own unit but agreed to use theirs. He had the old unit out and the new one in within an hour and he was on his way. Nothing complex or unusual just quick and efficient and a fair price. I would use them again.
Description of Work: Found a leak under my kitchen sink and couldn't easily isolate what the problem was. I expected the garbage disposal but didn't realize they rust out. The leak was a result of the garbage disposal and I had the plumber replace with a new unit. The technician gave me the option of going to get a unit on my own(would have been a bit cheaper) but I agreed to have him replace it with their Badger model he had on the truck.
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Yes, I recommend this pro
$275
Dave B.
05/2012
plumbing
+ -1 moreRichard called prior to arriving. He let us know his approximate arrival time, which was exactly our appointment time. He was highly skilled, courteous, and congenial. Richard installed a dishwasher and new faucet. He worked efficiently and left our kitchen absolutely clean. The bill was very reasonable. We couldn't be more pleased and will use Steve Brougher's Plumbing for all future plumbing needs.
Description of Work: Removed old dishwasher and installed a new one, then removed the old kitchen faucet and installed a new one. All efficiently and professionally done. No mess, no fuss.
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Yes, I recommend this pro
$165
JO S.
03/2012
plumbing
+ -1 moreHe is very good. I will be using him again in the future. He is very personable. From a professional point of view, he is very thorough and very informative.
Description of Work: The pipes behind my washing machine needed a replacement part.
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Yes, I recommend this pro
Valerie S.
03/2012
drain cleaning, plumbing
+ 0 moreThey were thorough in their examination of the problem. They cleaned out the drain line for my washing machine and gave me advice on how to prevent the problem from happening again. The worker called to say he would be late. He arrived around the time he said he would arrive. The Angie's List coupon for 20% off the total price was honored.
Description of Work: They cleaned out the drain line for my washing machine and gave me advice on how to prevent the problem from happening again.
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Yes, I recommend this pro
$80
Nola J.
02/2012
plumbing
+ -1 moreOverall the service call went great!!!
Description of Work: I had a leaking shower hose connection and he fixed it by taking the connection loose and putting some new teflon tape and tightening the connection back up. It took just a few minutes and he was very courteous and kind.
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Yes, I recommend this pro
Elizabeth H.
02/2012
plumbing
+ -1 moreReally like these guys, they are puntual, polite, explain the issue, and follow up if needed. They provided us estimates that were slightly less than 2 other companies. We used them twice on two homes we were thinking of buying. We passed on the home with plumbing problems but will use them in the future.
Description of Work: They checked our plumbing and sewer lines
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Yes, I recommend this pro
$60
Thomas B.
02/2012
plumbing, water heater repair
+ 0 moreI heard the sound of dripping water and discovered a flex line with a leak and hot water spraying out in my attic. I turned off the water shutoff to the house and called one plumber who was too busy to help me. I called Steves Plumbing and a plumber arrived in about thirty minutes. Regrettably, he discovered that the leaking flex line was soldered to a fitting that was crimped to an obsolete section of Kytec tube. Kytec is no longer manufactured and the available supply of fittings and crimping tools are rare. After talking with his boss, our plumber was able to find a source for the rare fitting and tool that was delivered to our house within about an hour or so despite rush hour traffic. In the meantime he replaced a leaking toilet bowl seal for me while he waited for the Kytek fitting. Once the part arrived, it was installed within minutes and both plumbers from Steves Plumbing Repair were on their way home. I'm grateful that the job was done after normal working hours instead of making me wait to the next day without water. i will use Steve's Plumbing Repair the next time I need plumbing work.
Description of Work: Replaced a failed flexable hot water line on attic hot water heater.
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Yes, I recommend this pro
$350
Ray Y.
02/2012
plumbing
+ -1 moreThey came in well below the other quotes I received. I was very happy with their service. There was some landscaping that they had to remove and they did a good job of replacing it. They were also timely in getting this all done.
Description of Work: They replaced some sewage pipe between my clean out and the city tap, about 30 feet of pipe.
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Yes, I recommend this pro
Rebekah T.
02/2012
plumbing
+ -1 more.The visit was short, but they did a good job. I would give them a B grade across the board.
Description of Work: .I used Steve Brougher's Plumbing Repair Inc to change the hot and cold in my upstairs bathroom.
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Yes, I recommend this pro
$120
Judy M.
02/2012
plumbing
+ -1 moreI had a good experience with this company and would use them again in the future.
Description of Work: I hired this company to do some plumbing for me.
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Yes, I recommend this pro
Karen H.
02/2012
plumbing
+ -1 moreThey were very professional, punctual, great attitude. They did a wonderful job and could not have been nicer. We are definitely using again.
Description of Work: replaced a valve at the main water line.
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Yes, I recommend this pro
$350
Linda D.
01/2012
plumbing
+ -1 moreThe repairman called prior to arriving early. Worked efficiently and explained repairs. Also discussed potential issues and work that can be done in future. Very polite & knowledgeable. I haven't paid- will be billed.
Description of Work: Repaired leaky tub faucets.
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Yes, I recommend this pro
Daniel Z.
01/2012
plumbing, sewer cleaning
+ 0 moreAfter having 4 other local companies (all highly recommended on Yelp) come out to assess the issue of my washing machine drain line backing up into my garage (a year long issue), I decided to go with Steve's crew for 2 reasons: they were honest and thorough with diagnosing the issue. Every other company gave me theoreticals about what it could be, and even after camera inspections, most just told me that I should go ahead and re-route the drain line around the outside of my 1963 house (which my insurance company does not cover) and would cost somewhere in the neighborhood of $10k. Ricky and Sam, bless them, came out to investigate and I learned more about my issue in 1 hour than all the other companies combined. Ricky found an area that was difficult to pass through with the camera, pinpointed the location, and showed me on the camera what he was seeing. Sam was busy finding my clean out and found it buried some 3 feet underground. After walking me through the entire issue, Ricky advised it was best to punch a hole in the foundation and fix the area that appears broken. They did all that for a $100 camera inspection. After seeing their work ethic compared to all the others, it was an easy decision to go with them. Didn't even entertain other estimates once the direction was determined on how to fix the problem, I just knew they would do a good job, and having that feeling with plumbers is of utmost importance. Scheduling the work was a piece of cake. Same crew came out on Monday to jackhammer the slab. Did an amazing job working around all of the existing rebar. Located the break and sure enough roots growing all around a clean separation in the pipe. Cut out a 2 foot section of pipe and reconnected it. Fortunately the galvanized steel pipes did not show tremendous wear. Wall thickness of the pipe was still incredibly good so from my vantage point, I just bought me 15-20 more years before I'll have to consider the more traditional "re-routing" and that means I just saved $6k. They coordinated the engineers and city inspectors and by Thursday the hole was filled back in and I was back in business washing clothes without pools of water in my home. No question as long as I live in Austin, Steve's Plumbing Repair will be the company I call on when I need plumbing work, and with any luck, will always get the same crew that did this work for me.
Description of Work: Camera inspection of sewer drainage line which discovered a ruptured pipe underneath slab of home. Broke through slab at point of break (my dining room) and repaired pipe and backfilled with concrete
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Yes, I recommend this pro
$3,500
TOM R K.
12/2011
plumbing
+ -1 moreThey did a marvelous job and gave us a wonderfully competitive rate. I had a quote from Roto-Rooter for $5000, but they did it for roughly $2400. It was phenomenal and I was very pleased with them. I liked that they were in the neighborhood. Plumbers can command fairly robust prices and a lot of times the work is not that good, but these guys did a wonderful job.
Description of Work: They replaced a sewer line from the house out to the street. It had to be replaced because it was a sewer line that was used when the house was built and all the houses in the neighborhood had to do it.
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Yes, I recommend this pro
$2,465
Connie M.
09/2011
plumbing
+ -1 moreSteve's Plumbing company came to the rescue last year when i was having a closing the next day and the pipes from the house to the street collapsed. I called and explained my dire situation and they came thru for me. Even sent extra workers to get the job finished, inspected and cleaned up the yard. (Yes, cleaned up! ) I am so thankful to them because if it had not been finished, my closing would have fallen thru.Steve's also came earlier in that month when another plumbing company ripped me off and did not finish a job and what had been done a lot of their work failed inspection. They corrected everything and inspection passed.
Description of Work: Promptly repaired and corrected issues from a failed inspection from another company. Repair collapsed water main from street to house.
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Yes, I recommend this pro
$3,300
Linda M.
08/2011
plumbing
+ -1 moreSteve's work crew located the break, repaired it and had the city inspector out to approve the repair within a week. They did not make a mess of the yard, and it was returned to it's original condition when the work was completed. They also worked quietly and did not disturb me at all. They checked all their work, including water pressure and faucets outside the house before finishing the job, and asked only for the location of an electrical outlet the first day. We were very pleased with their work, and especially with the reasonable price instead of the price gouging the other company quoted. I will gladly call them for any job in the future.
Description of Work: Tree roots broke the PVC pipe that took wastewater from our home and yard, resulting in exorbitant water bills for 12 weeks until we discovered the cause of the problem. We had estimates from three companies ranging from $1,900 to as much as $6,000 to completely replace the line! I had a recommendation to try Steve's, and called. They responded quickly, gave a free estimate, as promised, and gave a very reasonable repair quote.
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Yes, I recommend this pro
$685
Barbara M.
03/2011
gas leak repair, plumbing
+ 0 moreI had Steve's plumbing come out to repair some plumbing nuisances and check all gas connections as I plan to put my house on the market soon. Ray was prompt, knowledgeable, and gave some good advice as well.
Description of Work: Replaced 2 outside faucets Fixed small gas leak from in the furnace Checked gas fireplace for leaks Fixed shower handles that were hard to turn off Asked about options for adding a shower over a tub and updating the plumbing fixtures for the tub Checked main sprinkler system valve for leaks
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Yes, I recommend this pro
$232
ZELDA H.
08/2010
plumbing, water heater repair
+ 0 moreI had 3 different bids for the job. He was much cheaper than any other company I talked to!
Description of Work: He replaced my hot water heater, bringing it to code. I also wanted a high efficiency water heater.
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Yes, I recommend this pro
george T.
09/2009
plumbing
+ -1 moreHe is good. I use his services all the time. He is fair and prompt. He is very punctual. He calls me when he is on his way.
Description of Work: Steve Brougher's Plumbing Repair is who I use for my plumbing needs.
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Yes, I recommend this pro
Colleen B.
06/2009
plumbing
+ -1 moreI got a timely response, good service and a fair price.
Description of Work: Repaired a leak in an upstairs bathtub drain.
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Yes, I recommend this pro
$115
Jenny S.
12/2008
plumbing
+ -1 moreI called various places this morning to get estimates, was told replacing the cut-off valve should take about an hour to an hour and a half. Some places gave me hourly rates ($110-$120) and told me it was time plus materials. Others gave me a fee for the job ($275-$300). Steve's gave me a range of $165-$265, depending on how long it took. They said they could get to it this afternoon, so I went with them (plus the receptionist said the 5% discount coupon on Angie's List was still relevant). They came much earlier, which was great (they called first). The plumber was here from 10 AM - 11 AM, and he didn't encounter any trouble, so I was expecting the price to be on the low end of the range I was given However, my bill came to $247 because I was billed for 2 hours (which he said included the time to go get the valve, which he had in hand when he arrived). While this amount still fell in the range I was quoted, I ended up feeling gouged. I would expect plumbing repair places to have a supply of basic valves, or that the cost of materials would include the time it takes to acquire those materials. If you are paying a professional rate of well over $100/hour, and they spend an hour getting a valve before they arrive at your house, by the time you pay for that hour of their time and the price of the valve itself, the valve alone ends up costing more than the hour of labor to install it. That's one incredibly expensive quarter-turn valve. I'd have happily picked it up myself ahead of time. In short, I wouldn't use them again.
Description of Work: Replaced the water shut-off valve on the main line to our house.
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$250
Contact information
1106 Smith Rd, Suite 102, Austin, TX 78721
https://www.mrplumberaustin.com/Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Licensed*
Trade License Number
39722
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
07/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening
FAQ
Champion AC of Austin, LLC is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Champion AC of Austin, LLC accepts the following forms of payment: Check,CreditCard,Financing Available
No, Champion AC of Austin, LLC does not offer free project estimates.
No, Champion AC of Austin, LLC does not offer eco-friendly accreditations.
No, Champion AC of Austin, LLC does not offer a senior discount.
Yes, Champion AC of Austin, LLC offers emergency services.
Yes, Champion AC of Austin, LLC offers warranties.
Champion AC of Austin, LLC offers the following services: Plumbing repair, sewer & drain cleaning, water heater installation and repairs, tank less, fiber optic video camera inspection, faucet installations and repairs, re-pipe water & drain lines.
Contact information
1106 Smith Rd, Suite 102, Austin, TX 78721
https://www.mrplumberaustin.com/Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day