Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

BRENTS TREE SERVICE

Tree Service, Hauling

About us

Brents Tree Service offers a wide range of eco-friendly tree services all with one goal in mind, complete customer satisfaction. A major key to our success and your satisfaction is the staff who work for Brents Tree Service. Many of our employees have been with us for over 10 years. We are knowledgeable, trained and very experienced in the Austin tree removal industry. Brents Tree Service has a certified arborist on staff for all of your tree care needs. Jeff Heater Certified Arborist TX 3508-A

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

TREE REMOVAL, TREE TRIMMING, TREE SERVICE, TREE STUMP REMOVAL, BALL MOSS REMOVAL, LOT CLEARING, BRUSH REMOVAL, STORM CLEANUP, TREE CONSOLATIONS, ROOF CLEARANCE, MISTLETOE REMOVAL, MULCH, SHRUB TRIMMING, AND BUSH GRINDING.

Services we don't offer

LANDSCAPE INSTALLATION, LAWN MAINTENANCE, TREE PLANTING, TREE TRANSPLANTING

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6296 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
10%
3
7%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 276-296 of 296 reviews

H J.
09/2013
4.0
tree service
  + -1 more
Ok
Description of Work: Trim trees

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BRENTS TREE SERVICE
Hello, sir. Is there anyway that you an provide us with additional feedback regarding your experience with our service? Not only does it help fellow Angie's List members but it most definitely helps improve our service that we provide. Your business and your feedback is truly appreciated

Denis P.
08/2013
5.0
tree service
  + -1 more
They did excellent work!
Description of Work: They did some tree trimming work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from BRENTS TREE SERVICE
Thank you for leaving us an honest review about your experience with Brents Tree Service. We hope you enjoyed your follow up phone call from our Service Manager, Jerry Brents, to check to see how the service went for you and your family. Please let us know if there is anything we missed and we will return free of charge to address it.

Andrei M.
08/2013
4.0
tree service
  + -1 more
unknown
Description of Work: Unhappy with the experience during initial consultation. Initial consult felt like we were being manipulated into purchasing more than we needed or wanted; the person from Brents made us feel guilty for trying to use coupon as well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BRENTS TREE SERVICE
Hello, ma'am. Thanks for giving us constructive and honest feedback of your sales experience. We will look into why there was a breakdown in communication between our Tree Service Specialist and you during the free-of-charge consultation. At Brents Tree Service, we always stand by any coupons or special offers that we have created. If you give us an opportunity to work with you in the future, please reference this review of yours for a 15% reduction in cost for any tree service work provided from us. Thank you again for giving us an opportunity to provide you an estimate, ma'am.

John J.
07/2013
5.0
tree service
  + -1 more
Did a good job
Description of Work: Thinned out trees

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from BRENTS TREE SERVICE
Thank you for your honest review. If you need us to come back out to address anything that we may have missed then please let us know and we will do so free of charge.

Peggy B.
06/2013
5.0
tree service
  + -1 more
Great..Fantastic service.
Description of Work: removed trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from BRENTS TREE SERVICE
Hello, Thank you for your feedback of our service that we provided. A fantastic tree service experience is what we strive for and we are always glad to read or hear about how we performed. Please visit our website for information about trees and tree care. Do not hesitate to contact us in the future or for any followup service. Thanks!

Sharon C.
04/2013
5.0
tree service
  + -1 more
Very well.
Description of Work: Trimmed dead branches and hauled away all debris. Painted cut limbs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Stephen S.
01/2013
5.0
tree service
  + -1 more
They were very good in service.
Description of Work: Their service was used for a big deal for $75 for $225 of Brents Tree Service Bucks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from BRENTS TREE SERVICE
Brents Tree Service thanks you for your business! We hope we have made you a loyal Brents Tree Service customer for life!

STEVE W.
12/2012
5.0
tree service
  + -1 more
SEE ABOVE.
Description of Work: NEVER GOT A CHANCE TO USE THE VOUCHER. HAD TO GO OUT OF TOWN RIGHT BEFORE IT EXPIRED AND WASN'T BACK UNTIL AFTER DATE HAD ALREADY EXPIRED.
Rating CategoryRating out of 5
Yes, I recommend this pro

Roxann J.
12/2012
5.0
tree service
  + -1 more
unknown
Description of Work: I bought this Groupon for my daughter. I was there when the job was estimated and after the service was performed. They did what they said they would do and it was a positive experience. IT WAS A GIFT!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from BRENTS TREE SERVICE
We think of it as an honor for our services to be given as a gift from one loved one to another. Customer referrals make up a large number of the jobs we do everyday and we know that Happy Customers = Referrals. That's why Brents Tree Service strives to go above and beyond your expectations! Thank you for your positive comments and we look forward to taking care of your trees for years to come!

Deborah H.
11/2012
5.0
tree service
  + -1 more
Did what we wanted done
Description of Work: They always do a fine job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Leigh B.
10/2012
4.0
tree service
  + -1 more
unknown
Description of Work: Brent's tree service cleared branches away from our roof on three trees and trimmed out "trashy" branches in two other trees. My only concern was that they started on a tree not designated for trimming 15 min. before I arrived home. All involved were informative, helpful, and cleaned up beautifully. I have recommended them to neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BRENTS TREE SERVICE
Brents Tree Service thanks you for your business Member and we certainly appreciate you referring our company to your neighbors! Referrals from satisfied customers to friends and neighbors is one of the reasons Brents Tree Service has been in business for over 21 years and counting. We look forward to serving you again! Thanks Again, John Brents Tree Service

Valerie B.
10/2012
4.0
tree service
  + -1 more
.
Description of Work: Trimmed all the dead branches from the 30 trees. Left some branches behind but overall did a good job. Probably would get another estimate next time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Robert B.
10/2012
5.0
tree service
  + -1 more
unknown
Description of Work: Everyone I talked to was extremely polite and went out of their way. The rep that came out first walked around the house and described everything that would happen. The crew that came to the house went above and beyond. They showed me everything they did and were very out going and personal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from BRENTS TREE SERVICE
Thanks for letting us take care of your trees Customer! We look forward to serving you in the future! Sincerely, John Brents Tree Service

James C.
10/2012
5.0
tree service
  + -1 more
unknown
Description of Work: Tree trimming front and back yards. They did a great job. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D O M.
09/2012
1.0
tree service
  + -1 more
Gone!
Description of Work: Bought $250 ticket for $125. Salesman showed up and looked at trees and said they could not do anything on my trees for $250. He left and have not been contacted. Do I get a refund?

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
4.0
punctuality
4.0

$125

Karla D.
09/2012
5.0
hauling services, tree service
  + 0 more
It went well- see above.
Description of Work: Trimmed and cleaned up for 3 huge oak trees and 15 small oak and cedar elm trees. Did a great job but was a bit expensive. they make no excuses for what they charge- I negotiated down from $1100. They know they do it right.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Lori V.
08/2012
5.0
tree service
  + -1 more
unknown
Description of Work: They trimmed some limbs. They’ve done the work twice; once in July of last year, and most recently in January. The experience was fine overall. They gave me an estimate, which they stuck to, then did the work!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BRENTS TREE SERVICE
Thank you for your loyalty Lori. Return customers make up a huge part of our client list and are one of the main reasons Brents Tree Service has been in business for 21 years and counting. Customer satisfaction is our top priority! Thanks again Lori! Sincerely, John

Jane B.
06/2012
5.0
tree service
  + -1 more
see above
Description of Work: Removed one very old tree that was beginning to lean on my roof. It was there when the house was built in 1990'sAlso removed a diseased pecan tree in back yard that was dying.I was promised one day service to remove these trees. Two men came out to do this. When they realized how much more work there was , more workers came. By the end of the day, I had a clean yard, and a total of 14 men working. No extra charge and no complaints. I couldn't be more pleased and I know that when another tree goes bad, i will be calling Brent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Tanya M.
03/2011
4.0
tree service
  + -1 more
I would use them again.
Description of Work: They trimmed an Oak Tree in the back yard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Bonnie G.
02/2011
3.0
tree service
  + -1 more
I will use the other company.
Description of Work: I purchased the Big Deal through Angie's List. He told me how much it would be. We scheduled the work and then after that I went back inside and noticed that I had had another bid done by another tree company last fall for a much lower price. Brent's quoted me at $535 (to which he took out $250 to come down to $285, but keep in mind the $250 discount costed me $125.00 through the Big Deal). The quote from the other company was $295 for the same work.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from BRENTS TREE SERVICE
We have large crews, trucks and chippers that though are efficient time wise they are costly to run and maintain. We carry insurance to protect our customers from any liabilities. I am sorry we were not able to win your business.

Judey D.
09/2007
1.0
tree service
  + -1 more
See note above.
Description of Work: Needed tree trimming service for front and back yards. This company left an advertisement on my door and I had also seen their good standing on Angie's List so I thought I'd give a call. Left a message and got no response.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from BRENTS TREE SERVICE
WE DEEPLY REGRET WE MISSED THE OPPORTUNITY TO SERVICE THIS MEMBER. IT'S EXTREMELY RARE WE MISS ANY CALLS AND WE HOPE TO GET A SECOND CHANCE TO EARN THEIR BUSINESS IN THE FUTURE.

Contact information

1779 Wells Branch Pkwy, Austin, TX 78728

http://www.brentstreeservice.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Hauling

FAQ

BRENTS TREE SERVICE is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

BRENTS TREE SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BRENTS TREE SERVICE offers free project estimates.
Yes, BRENTS TREE SERVICE offers eco-friendly accreditations.
Yes, BRENTS TREE SERVICE offers a 15% senior discount.
Yes, BRENTS TREE SERVICE offers emergency services.
Yes, BRENTS TREE SERVICE offers warranties.
BRENTS TREE SERVICE offers the following services: TREE REMOVAL, TREE TRIMMING, TREE SERVICE, TREE STUMP REMOVAL, BALL MOSS REMOVAL, LOT CLEARING, BRUSH REMOVAL, STORM CLEANUP, TREE CONSOLATIONS, ROOF CLEARANCE, MISTLETOE REMOVAL, MULCH, SHRUB TRIMMING, AND BUSH GRINDING.
LANDSCAPE INSTALLATION, LAWN MAINTENANCE, TREE PLANTING, TREE TRANSPLANTING

Contact information

1779 Wells Branch Pkwy, Austin, TX 78728

http://www.brentstreeservice.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM