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BRENTS TREE SERVICE

Tree Service, Hauling

About us

Brents Tree Service offers a wide range of eco-friendly tree services all with one goal in mind, complete customer satisfaction. A major key to our success and your satisfaction is the staff who work for Brents Tree Service. Many of our employees have been with us for over 10 years. We are knowledgeable, trained and very experienced in the Austin tree removal industry. Brents Tree Service has a certified arborist on staff for all of your tree care needs. Jeff Heater Certified Arborist TX 3508-A

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

TREE REMOVAL, TREE TRIMMING, TREE SERVICE, TREE STUMP REMOVAL, BALL MOSS REMOVAL, LOT CLEARING, BRUSH REMOVAL, STORM CLEANUP, TREE CONSOLATIONS, ROOF CLEARANCE, MISTLETOE REMOVAL, MULCH, SHRUB TRIMMING, AND BUSH GRINDING.

Services we don't offer

LANDSCAPE INSTALLATION, LAWN MAINTENANCE, TREE PLANTING, TREE TRANSPLANTING

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6296 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
10%
3
7%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 296 reviews

Leah P.
03/2023
5.0
tree service
  + -1 more
We just had Brent's take down a giant tree in our front yard, and trim another tree. Their crew did a great job at what looks like a difficult and scary project. The only negative is that they arrived 2 hours later than expected, but as soon as they got here, they went straight to work and did what needed to be done. They cleaned everything up before leaving. We were impressed.
Description of Work: We just had Brent's take down a giant tree in our front yard, and trim another tree. Their crew did a great job at what looks like a difficult and scary project. The only negative is that they arrived 2 hours later than expected, but as soon as they got here, they went straight to work and did what needed to be done. They cleaned everything up before leaving. We were impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$3,200

John P.
06/2021
2.0
tree service
  + -1 more
They came, They estimated and dissappeared. Tried to reach out to them but they are no longer responding
Description of Work: Tree service
Rating CategoryRating out of 5

Response from BRENTS TREE SERVICE
Good Morning Mr. [Member Name Removed], it’s unfortunate you didn’t have the most pleasant experience with Brents Tree Service. After speaking with my Sales Representative, I learned that he attempted to make phone contact with you, several times , prior to arriving to your residence. Upon arrival, he knocked on your door and was met with the same results, no contact. My representative walked your property and made detailed notes. He left, having never met you. About 45 minutes later, you contacted my representative and admitted you were asleep at the time of his visit. My representative went over his detailed notes and provided a verbal quote. Now that you have a quote, would you like to move forward with the process? Let us know. Thank you and have a good day.

Chris G.
09/2020
5.0
hauling services, tree service
  + 0 more
Excellent and friendly. Great job by
Description of Work: Trees removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from BRENTS TREE SERVICE
Thank you, for allowing Brents Tree Service , the privilege to help you with your tree needs. It was our pleasure and we will be ready for your tree trimming/removal project.

Jeremy S.
06/2020
5.0
hauling services
  + -1 more
I liked the work done to my trees, the crew was very prompt, and would hire them again to do work on my trees!
Description of Work: tree trimming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Barry S.
05/2020
2.0
tree service
  + -1 more
Got an estimate for tree trimming but did not use as they do not treat the cuts made to the tree until all trimming is finished. There is no way to insure all cuts are treated unless done immediatly after each cut completed.
Description of Work: tree trimming

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
5.0

$359

Response from BRENTS TREE SERVICE
Good Morning, please grade our company on services provided. You DID NOT meet with my Estimator to get a quote, but you did get a STARTING Price for any job we do, via a phone call. We DID NOT perform any work for you, so your assumption of an insincere and lackluster attitude toward Oak Wilt is unfounded. We take the threat of Oak Wilt very seriously. WE DO PAINT our fresh cuts, shortly after cutting and our tools are repeatedly disinfected. So before passing judgement on our company, allow us to perform the work first. Thank You.

Gary O.
04/2020
4.0
tree service
  + -1 more
They did the work as requested, but there was a miscommunication and they removed more limbs than asked for.
Description of Work: Ball moss removal, limbs off of roof, and remove dead limbs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from BRENTS TREE SERVICE
Mr. [Member Name Removed], thank you for your input and we apologize for any inconvenience you may have suffered. Your comment will help us do a better job for all our customers. Brents Tree Service will always try to provide the best customer service and experience possible. You are a valued customer and we would love the opportunity, to exceed your expectations, on the next job. We are happy the service provided met your requests. We will go above and beyond, to dissolve any miscommunications, in the future.

Thomas H.
11/2019
1.0
tree service
  + -1 more
Don't let these people anywhere near your property. I gave very clear and precise verbal instructions to their estimator to remove one low-hanging branch from a decades-old heritage pecan tree in front of my house. Instead, their crew removed all the branches to a height of 20 feet, which has created the weirdest looking pecan tree I have ever seen. I am probably going to have to pay another company to come out and remove the monstrosity that is left. Their estimator is not a good listener, but wrote notes in an illegible scrawl on a sheet of paper that he now claims is a "contract" that authorized them to butcher my tree in the way the company did. So far, the company has refused to make any settlement with me, so I am probably going to take them to court.
Description of Work: removal of some small trees, trimming of larger trees

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0

$2,050

Bryan R.
07/2019
5.0
hauling services, tree service
  + 0 more
It went great . They did a fantastic job at a reasonable price. I've the best looking trees on the block.
Description of Work: To have two oak trees trimmed and shaped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tracy F.
07/2019
5.0
hauling services
  + -1 more
Fast, efficient, professional...what else can I say? Highly recommend this company! Mr. Brent and staff were fabulous!!
Description of Work: Tree limbs removed due to storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from BRENTS TREE SERVICE
Thank you for choosing Brents Tree Service and your kind words! It only encourages us to perform at peak levels. Providing excellent customer service is something we strive to achieve on every job and with every department within our company. We are ready and waiting for your next project.

Bryan R.
07/2019
5.0
tree service
  + -1 more
The did an excellent job. They were there on the day and time frame they said they would be.
Description of Work: we had our two live oak trees trimmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$427.94

Response from BRENTS TREE SERVICE
Thank you for choosing Brents Tree Service. We know know we exist in a highly competitive industry. Its because of that, is why we strive to meet and exceed your expectations. We are ready and waiting for your next project.

Lisa N.
06/2019
5.0
hauling services, tree service
  + 0 more
Brent’s Tree Service did an excellent job from the first phone call, the prompt estimation, and especially through the pruning and clean up process. The crew was courteous, prompt, and very professional and we appreciate their help in preserving our beautiful trees. We will definitely recommend and use Brent’s Tree Service again.
Description of Work: Large pecan trees pruned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from BRENTS TREE SERVICE
It was our pleasure to provide you with our services. Compliments, like yours, is the reason why we strive to give the best costumer service possible. Thank you again for your kind words and we are ready and waiting for your next project.

SHEILA S.
06/2019
5.0
hauling services, tree service
  + 0 more
Estimate appointment was informative, friendly and accomodating. Offer multiple payment options. Crew was thorough accurate and quick. They took care of items in my yard that I forgot to move out of their way. Beautiful results! Office management is top on customer service. Entire experience was professional and easy. Will call them again if I need.
Description of Work: Tree trimmed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BRENTS TREE SERVICE
It was our pleasure to perform your tree servicing needs. We are always willing to work with our customers on ALL levels. Working with the costumer's schedule and giving payment options is something we always offer, to make the transaction more manageable. We thank you for choosing Brents Tree Service and will be ready for your next tree trimming project.

Nancy S.
06/2019
5.0
tree service
  + -1 more
Things went well. . The 5 men were on time, very polite and efficient. They made sure we were satisfied before leaving. They lugged off and chipped up a lot of big and little branches. They had the right equipment and knowledge and worked as a team. They wore company shirts with their first.names. I like that because it is nice to know. Worth the cost for exceptional service. The trees still look natural but are away from the roofs and well formed. Will hire again. Thank you.
Description of Work: Tree trimming very high up - 3 large live oaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from BRENTS TREE SERVICE
Thank you for your kind words. The crews work hard and are very skilled at pruning the trees. Here at, Brents Tree Service, we are one big team. Looking professional and working with professional equipment promotes professional behavior. Compliments like yours, just confirms the decisions made to provide uniforms and proper equipment. we are happy that you are happy with the end results. We are willing and ready for the next time you call for service.

Jake S.
06/2019
5.0
tree service
  + -1 more
Fantastic. Got a quote, they showed up 2 days later. Did not leave until I was satisfied. Amazing job.
Description of Work: Tree trimming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BRENTS TREE SERVICE
Thank you [Member Name Removed] for the opportunity to service your trees. We are happy to hear that you’re pleased, with our promptness, to provide your quote in such a short time frame. We strive to provide the best customer service and attention to every detail throughout the job process. We are waiting and prepared to handle your future tree needs.

John P.
06/2019
5.0
hauling services, tree service
  + 0 more
Could not have been better. Very professional Team. They arrived in the morning as expected, and were extremely efficient. What I thought would take several hours, they accomplished in very quickly. They were careful of surrounding areas (fence, other trees, A/C unit). The thoroughly clean-up after the job.
Description of Work: Removed trees from side yard and backyard in prep for pool installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from BRENTS TREE SERVICE
[Member Name Removed], thank you for words of extreme satisfaction. It’s great to hear that the we exceeded your expectations to what your job required. The crews pride themselves with promptness, efficiency and cleanliness. This is the type of review I will definitely bring the attention of our hard working crews. Thank you again and we are excited to provide our services in the future.

Linda M.
06/2019
5.0
hauling services, tree service
  + 0 more
Brents Tree Service did an excellent job. The trees look beautiful. The crew arrived when scheduled, were very efficient, cleaned up as they went (chipped on-site) & sealed all the cuts on the Red Oaks. They consulted with me before leaving and pruned the additional branches I requested. I thought the price was very reasonable, it was generously discounted since they were doing other work in my neighborhood. The salesman that performed the estimate also arrived when scheduled, was very professional & a certified arborist. He provided a copy of the estimate, their insurance & reference contacts. I highly recommend Brents Tree Service!
Description of Work: Pruned two large Red Oaks & a Pecan tree. Removed a tree-sized Red Tip Photinia.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from BRENTS TREE SERVICE
[Member Name Removed], thank you for kind words. This is exactly what I can bring to our company meetings. It’s great knowing that you are extremely satisfied with our efforts. From the sales representative to the price and the service crew. This is what Brents Tree Service is all about! We really appreciate your patronage and look forward to providing our services in the future.

Allen M.
06/2019
5.0
tree service
  + -1 more
Had 5 trees trimmed and 1 tree removed, everything looks great now. I had one tree that had started growing around the gas line, and they were able to clear that up!
Description of Work: Trimmed and Removed a tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BRENTS TREE SERVICE
[Member Name Removed], it’s a privilege and pleasure to address your tree needs. We appreciate your comments of appeasement and are ready, willing and waiting to take care of your trees in the future.

S C.
05/2019
5.0
hauling services, tree service
  + 0 more
Brent’s did a phenomenal job. They trimmed the trees in the front & the backyard. Our house looks absolutely beautiful now. They meticulously sealed the cuts & cleaned up spick and span. Brent’s did an absolutely amazing job! They even came back the second time upon request. Thank you Brent’s!
Description of Work: Tree trimming, sealing cuts & hauling

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BRENTS TREE SERVICE
Thank you for your kind words. We are pleased to hear that you’re extremely satisfied. We take pride in our work and strive for excellence! We will be here ready and waiting for your next tree service.

Erin E.
05/2019
5.0
tree service
  + -1 more
Brent's team were amazing as usual. Their prices are a bit higher than other quotes I haver received, however this is the third time I have hired the company, and they didn't disappoint. Not only were they on time, fast in what they do, but also highly responsive to my requests and CLEAN!. This time around the crew even got some dog toys off my roof with out me asking (maybe the dogs hinted). I highly recommend Brent's and will continue to use them as my tree service.
Description of Work: Tree Trimming

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BRENTS TREE SERVICE
We appreciate your loyalty as a valued customer! We will forever strive to exceed your expectations. It’s the “little things” that matter most! Thank you for CHOOSING Brents Tree Service!

Yvonne P.
05/2019
5.0
hauling services, tree service
  + 0 more
Beautifully! Got an estimate on Monday, the work was done Tuesday afternoon. Price was right, trees look better than I imagined, they treated all cuts, and the clean up left my yard looking better than when they arrived. Very punctual, polite, and professional.
Description of Work: 3 large live oaks trimmed, pecan trees trimmed, large hackberry cut to ground and hauled away

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BRENTS TREE SERVICE
Thank you for choosing Brents Tree Service. It was our pleasure to work for you. We love hearing how professional, polite and clean our crews are! We will ready for your next tree trimming project.

Bryan K.
09/2018
5.0
tree service
  + -1 more
Needed the trees on my lot, mostly live oaks, trimmed and ball moss removed. Also had a very large branch on a mountain laurel and two bushes that needed to be removed. Got an estimate and booked the work. The crew showed up and started work but it absolutely poured rain all day. I assumed they would leave and reschedule but they never stopped. Did an outstanding job and cleaned up everything so you couldn't tell they had been there (other than the great looking trees). They did overlook the two bushes but given the driving rain that clearly put them behind schedule, I wasn't shocked. Their office contacted me the next day to see if I was satisfied and I let them know about the missing work. They immediately scheduled for the work to be completed and it was taken care of as well. Second time using Brents and I will continue to do so. They work hard and do a great job.
Description of Work: Tree trimming, branch and bush removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,150

Response from BRENTS TREE SERVICE
Thank you so much Mr. [Member Name Removed] for your wonderful review! I will share your review with our crew and let them all know about the great job they did. We have some of the best hard working guys around rain or shine! Thank you from Brent's Tree Service and we look forward to working with you again in the future!

Kevin D.
07/2018
5.0
tree service
  + -1 more
They gave me an excellent price to remove one large tree and one smaller tree. They trimmed four other trees, two of which were fairly large. They removed several shrubs, and they ground two stumps. The majority of the work was done in one day, and the stump grinding was about a week later. They didn't ask for payment until after all work was complete. I was very happy with the quality of service and the quality of customer service. I would definitely use them again and refer them to others.
Description of Work: Tree removal, general tree trimming and shrub removal, and stump grinding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BRENTS TREE SERVICE
Thank you so much Mr. [Member Name Removed]. We hope to have the opportunity to provide our tree service to you again in the future!

mark B.
07/2018
2.0
tree service
  + -1 more
I did not get any response from this company. Each day my shrubs are getting worse. I submitted the request through Angies website. Very disappointed.
Description of Work: Diagnose shrub disease

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Kate R.
06/2018
3.0
tree service
  + -1 more
They did a great job removing the tree, but then informed me after the fact that they could not grind the stump. Apparently they use a third party for stump grinding and that company didn't feel that they could grind the stump without compromising sprinkler or water lines. I felt that this possibility should have been addressed when we received the quote. Now I am looking for someone else to grind the stump.
Description of Work: Needed a tree removed and the stump ground

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from BRENTS TREE SERVICE
[Member Name Removed], I am sorry that we could not provide the stump grind as you wanted. We do use 3rd party services. We use them because very few of our jobs require stump grinding so we are able to offer the services at a reduced rate. Unfortunately we made the decision not to grind the stump for fear it could cause damage that would get expensive. We would be happy to discuss other options to help make the exposed stump less noticeable. Please fell free to call me directly to discuss options. Ed Brand General Manager 512-310-8789

Geraldine K.
05/2018
5.0
tree service
  + -1 more
We were concerned that our oak trees were dropping all of their leaves. The expert from Brent's Tree Service came quickly and reassured us that the problem was not one that was killing the trees and explained how we could prevent the problem in future years. We decided to have his company trim the trees and they were able to fit us in within a week. They did an excellent job for a reasonable cost. We would definitely hire them again.
Description of Work: Evaluation of trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1779 Wells Branch Pkwy, Austin, TX 78728

http://www.brentstreeservice.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Hauling

FAQ

BRENTS TREE SERVICE is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

BRENTS TREE SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BRENTS TREE SERVICE offers free project estimates.
Yes, BRENTS TREE SERVICE offers eco-friendly accreditations.
Yes, BRENTS TREE SERVICE offers a 15% senior discount.
Yes, BRENTS TREE SERVICE offers emergency services.
Yes, BRENTS TREE SERVICE offers warranties.
BRENTS TREE SERVICE offers the following services: TREE REMOVAL, TREE TRIMMING, TREE SERVICE, TREE STUMP REMOVAL, BALL MOSS REMOVAL, LOT CLEARING, BRUSH REMOVAL, STORM CLEANUP, TREE CONSOLATIONS, ROOF CLEARANCE, MISTLETOE REMOVAL, MULCH, SHRUB TRIMMING, AND BUSH GRINDING.
LANDSCAPE INSTALLATION, LAWN MAINTENANCE, TREE PLANTING, TREE TRANSPLANTING

Contact information

1779 Wells Branch Pkwy, Austin, TX 78728

http://www.brentstreeservice.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM