Bella Bugs

Pest Control

About us

Local Family Owned Eco-friendly pest control. We treat more of your yard for less than anyone else. Call Us today 512-961-2020 and take back your yard. Serving All Austin Metro Area. Buda- Georgetown to Spricewood Springs- Bastrop We don't require contracts for services.

Business highlights

15 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential/Commercial/Government Pest Control - Scorpions, Spiders, Ants, Roaches, Bed Bugs, flea, Wasps, Rodents & Termites

Services we don't offer

Bat and snake removal

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,003 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-1003 of 1003 reviews

Sam B.
09/2017
5.0
pest control
  + -1 more
Very well and the bugs are no longer with us!
Description of Work: Home outside and Inside treated for bugs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Bella Bugs
Thank you for your review. We do appreciate you and hope to continue to serve you in the near future. Sincerely, BB

Paul O.
09/2017
5.0
pest control
  + -1 more
They returned to retreat the house after the hurricane with no extra charge under the 30 day warranty.
Description of Work: Exterior pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

Response from Bella Bugs
It was our pleasure to have served you and we value you as a customer. We hope to continue to serve you in the near future. Sincerely, BB

J Ellen W.
09/2017
5.0
pest control
  + -1 more
Tech was thorough, but a second treatment will be needed.
Description of Work: Got a "groupon" for pest control services for small infestation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bella Bugs
Thank you for your review. Our office can contact you for an appointment. All retreats are with in a 30 day grace period only. We do appreciate you and hope to continue serving you. Sincerely, BB

Vk R.
09/2017
4.0
pest control
  + -1 more
Henry was nice to deal with. I did not like the inflated price now as compared to the original price we paid a few months ago.
Description of Work: Preventive pest control inside and outside

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from Bella Bugs
Thank you for your review. Your previous purchase was a "one time big deal" and the rate you you received recently was our Angie's special. We do appreciate you and hope to continue to serve you. Sincerely, BB

Shirley N.
08/2017
5.0
pest control
  + -1 more
Very nice young man immediately told me I had no problem.
Description of Work: Checked for Carpenter ant nstation on my porch column.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bella Bugs
Thank you for your review. We do appreciate you and hope to continue to serve you in the near future. Sincerely, BB

Dennis M.
08/2017
5.0
pest control
  + -1 more
The price for the second insect treatment was dramatically discounted as a repeat customer, and I received a quote for termite treatment which was extremely reasonable. Both technicians were very knowledgeable and gave me an education on rodents and insect behaviors, and what to watch for going forward. I will retain Bella Bugs on an ongoing service agreement.
Description of Work: Insect and rodent inspection on a recently purchased property that showed signs of droppings prior to moving in. The inspection was thorough. Bella Bugs did an indoor/outdoor spray for bugs using an eco-friendly compound. They set rodent traps, and then returned over two weeks later to replace/rebait the traps and do the insect spray treatment again. I also had a termite and carpenter ant inspection, which showed signs of possible termite infestation (early stages).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bella Bugs
It was our pleasure to have served you and we value you as a customer. We hope to continue to serve you in the near future. Sincerely, BB

Jean L.
08/2017
5.0
pest control
  + -1 more
They showed up on time, performed the services contracted, and charged me what we agreed to, so I'm satisfied. I have seen one or two bugs since the first treatment, and none since the second. The pesticide used did not have a harsh and heavy oil based smell and wore off fairly quickly. They gave me additional tips on minimizing chances of future infestations.
Description of Work: Treatment for indoor pests

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bella Bugs
Thank you for your review. We do appreciate you and hope to continue to serve you in the near future. Sincerely, BB

Amy W.
08/2017
5.0
pest control
  + -1 more
It went very well. They are always fair.
Description of Work: They sprayed the yard for bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Bella Bugs
It was our pleasure to have served you and we value you as a customer. We hope to continue to serve you in the near future. Sincerely, BB

Callie H.
08/2017
1.0
pest control
  + -1 more
I called yesterday and wanted to see if they service my area. At first they stated that they do but when I asked about the senior discount she informed me that they do not service the area. I called again today and she stated that they do service my area but the rate was now $225.00 when originally the rate was $77.00.
Description of Work: Pest Control Services
Rating CategoryRating out of 5

Response from Bella Bugs
We do apologize for any inconvenience and the miscommuincation. You may contact our home office if you like to better assist you at 210-749-0199. We do offer senior discounts and we do offer general pest control services along with infestation and rodent services but prices differ according to the job request at hand. Sincerely, BB

Tim L.
08/2017
5.0
pest control
  + -1 more
It was cheap, but they did a good job.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Bella Bugs
Thank you for your review. We do appreciate you and hope to continue to serve you in the near future. Sincerely, BB

Nicholas B.
08/2017
1.0
pest control
  + -1 more
Poor scheduling process, technician was late. Wasn't prepared to provide what I'd asked for, said that would be a different person. Only guarantees for 30-days. Price was different than what was originally agreed upon. Overall, very frustrating and poor experience. Beware!
Description of Work: Pest treatment and prevention.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$110

Response from Bella Bugs
Thank you for your review, we appreciate all feed back so we can better improve and we believe that communication is very important in order to better serve you. First of all your home is a new sub division and it was not located on GPS but our office and our tech did call for directions. Secondly, you did not specify that you requested a termite inspection for this service so we did not schedule a termite specialist to assist you. Thirdly, you did receive the Angie's discount of $96 as requested. We do apologize for your visit with us and hope you may give us another opportunity to better serve you in the future. Sincerely, BB

Ruby A.
08/2017
5.0
pest control
  + -1 more
The technician did an excellent job. He explained the pest control treatment he performed. Job was performed in a timely and accurate manner. I was very satisfied.
Description of Work: Preventive interior/exterior pest treatment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bella Bugs
Thank you for your kind response. We do appreciate you and hope to continue service with you. Sincerely, BB

Sharon H.
08/2017
5.0
pest control
  + -1 more
It went well - on time, very professional.
Description of Work: sprayed to get rid of red wasp, scorpions and applied granules to yard for fire ant control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet W.
08/2017
5.0
pest control
  + -1 more
It went very well. I thought they were responsive. They did have to come back a second time. That is fine with me because they did it.
Description of Work: I purchased a big deal for $59 for an Eco-Friendly Interior and Exterior Pest Treatment

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Bella Bugs
It was our pleasure to have served you and we value you as a customer. We hope to continue to serve you in the near future. Sincerely, BB

Ian W.
08/2017
4.0
pest control
  + -1 more
based on the wording of the deal, i was expecting a full exterior house and yard treatment, but the guy who came out only sprayed the parts of the house where i had seen ants, as well as the tree he predicted they were coming from. overall, the entire process took about ten or fifteen minutes. quick and easy, i just hope it's effective!
Description of Work: exterior carpenter ant treatment

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Bella Bugs
Thank you for your review, if you have any further activity or questions and concerns, please contact our office directly for assistance. Sincerely, BB

Rose C.
08/2017
5.0
pest control
  + -1 more
Perfect every time. I have used them since I purchased my home and recommend them to any one who will listen. They send me notice when they will be here. Bill it to my card and it is wonderful. They have never failed or no showed on me. And let me tell you---what they do works. I don't like bugs but I love Bella...
Description of Work: Pest control on regular basis for my home. I do have a pet so pet friendly is very important. They come on a regular schedule to treat my home. It is from the exterior. When I feel I need the interior treated as well, it nothing more than a phone call and they are right on my request.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Bella Bugs
Thank you for your kind response. We do appreciate you and hope to continue service with you. Sincerely, BB

Sarah H.
08/2017
5.0
pest control, lawn treatment
  + 0 more
I love Bella Bugs! They are responsive, professional, and friendly. They took care of the ants in the yard (including a 3-foot high one - I've never seen a fire ant mound that big!!!), sprayed for fleas, they do my regular quarterly treatment, they did a termite inspection and the preventative treatment. I call them and they show up. I don't have any bugs in the house, or any ants or fleas in the yard so whatever they are doing is working!
Description of Work: Regular pest control, one-time interior spray (new move-in), flea treatment in yard, termite inspection & preventative, killing the world's largest fire ant mound

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bella Bugs
Thank you for your kind response. We do appreciate you and hope to continue to service you in the near future. Sincerely, BB

Philip & Amanda C.
08/2017
5.0
pest control
  + -1 more
It was good. They sprayed for bug prevention. Would definately use again. 1 worker took 30 minutes to complete.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bella Bugs
It was our pleasure to have served you and we value you as a customer. We hope to continue to serve you in the near future. Sincerely, BB

Caroline A.
07/2017
5.0
pest control
  + -1 more
I used them over 18months ago. The company is great and I would recommend them if you want all natural control for bugs. They are polite, on time and prices are competitive. However, I believe it isn't as effective as traditional service, except that what they used down the drains to try to control silverfish was exceptionally effective.
Description of Work: Pest control inside/outside house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bella Bugs
Thank you for your kind response. We do appreciate you and hope to continue to service you in the near future. Sincerely, BB

Jean T.
07/2017
5.0
pest control
  + -1 more
Great service and the treatment really helps!
Description of Work: Bellas Bugs sprayed for mosquitoes and other biting bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bella Bugs
Thank you for a great review Bella Bugs

Scott R.
07/2017
5.0
pest control
  + -1 more
Went great, tech called me prior to showing up. I was worried about our dog but tech assured me he would be ok. Tech explained what he was about to do and what results i should expect.. Service was so great I also used them in San Antonio in our rental property and also had same results.. They are my go to pest control company ..
Description of Work: Interior kitchen had ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

Response from Bella Bugs
Thank you for a great review Bella Bugs

Scott R.
07/2017
5.0
pest control
  + -1 more
went great, we used them in austin and since they did a great job we decided to use them at our San Antonio residents as well, the technician was nice and friendly and explain what he was going to do and what results to expect.....outstanding...will hire them again hands down...
Description of Work: roaches in laundry room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

Response from Bella Bugs
Thank you for a great review Bella Bugs

Ben S.
07/2017
2.0
pest control
  + -1 more
Bella Bugs has little respect for customer time and frequently makes scheduling errors. Dispatcher told me tech would be here 8:00 am, tech called at 8:30 to let me know 10:00. First appointment of he day should not be late. Also made a mistake and didn't show for an appointment a a different property yesterday. Also both properties had bugs return within 1 week of service.
Description of Work: Regular pest control

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

Yes, I recommend this pro
$75

Response from Bella Bugs
We do apologize for the inconvenience, and we do appreciate your comments so that we can better improve. Please keep in mind, you may see bug activity after we initially spray because the bugs are getting product them so they are getting sick plus they groom other bugs and that begins the process of elimination. We usually advise to wait two weeks before a retreat is needed to allow the product to do its job. All jobs are two hour increments to allow the technician to get to their destination as well. We do appreciate you and thank you again for your comments. Sincerely, BB

Saundra P.
07/2017
5.0
pest control
  + -1 more
It went very well. Technician was very thorough.
Description of Work: Bug Extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Bella Bugs
Thank you for a great review Bella Bugs

Caroline L.
07/2017
5.0
pest control
  + -1 more
I have been using Bella Bugs for 4 years and I wouldn't switch. They have answered every call, come when they said they would, been kind and professional when they are here, and it works EVERY time. I have tried a couple of other pest services. One was ineffective and the other didn't follow through and never resolved my problem but continued to try to sell annual services to me. Bella Bugs have offered me annual contract services but never pressure me or try to convince me I need services that I don't want. The technicians have been knowledgeable and answered any questions I have had. In short - excellent service at a reasonable price that works EVERY time. I will use them again and would recommend them to anyone.
Description of Work: I contact Bella Bugs periodically to do indoor pest control. They come about twice a year to spray.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Bella Bugs
It was our pleasure to have served you and we value you as a customer. We hope to continue to serve you in the near future. Sincerely, BB

Contact information

Austin Metro Areas, Austin, TX 78701

http://www.BellaBugs.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
0604628
Trade License Locale
TX
Trade License Authority
Texas Department of Agriculture

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Bella Bugs is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Bella Bugs accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Bella Bugs offers free project estimates.
Yes, Bella Bugs offers eco-friendly accreditations.
Yes, Bella Bugs offers a 10% senior discount.
Yes, Bella Bugs offers emergency services.
Yes, Bella Bugs offers warranties.
Bella Bugs offers the following services: Residential/Commercial/Government Pest Control - Scorpions, Spiders, Ants, Roaches, Bed Bugs, flea, Wasps, Rodents & Termites
Bat and snake removal

Contact information

Austin Metro Areas, Austin, TX 78701

http://www.BellaBugs.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day