AUSTIN WINDOW FASHIONS

Very well. They look really good.

unknown

unknown

.

.

.

.

unknown

unknown

unknown

unknown

unknown

Went really well. They came out and measured and the blinds were back in about 2-3 weeks. One was cut short, but they replaced it immediately and now are all up and look great.

The whole experience with Brittany as our sales representative was great from helping us with our selection through the installation process. I will be ordering some honeycomb duette shades in the future.

Brad was a great resource and offered wonderful advice for our situation. We will definitely use them again when we decide to pull the trigger on putting shutters in the whole front of the house.

I stopped by Austin Window Fashions to have a wooden blind shortened because we had installed a new back door and the blind no longer fit the window. While I was there I asked about shutters, which I wanted for my living room windows. Leslie Plas worked with me, describing the benefits of shutters, and the variety, as well as comparing them to other window treatments. Later, about a week or so, I called and asked her to come to the house to measure the windows. We made an appointment convenient to me. She showed up, made all the measurements -- it took 30 to 40 minutes, I paid half down as a deposit. Four weeks later they were installed very quickly and professionally. They are beautiful. I love them. This week, I ordered five more for my upstairs. Again, Leslie came out to measure as soon as I could make an appointment convenient to me. Leslie was very helpful; knows windows and shutters especially. She gave me a lot of good advice.

As part of a larger bedroom renovation, I wanted to install plantation shutters in my master bedroom. After visiting four other shutter companies (three less expensive, and one more expensive; two national hardware chains, two window treatment specialty stores), I went to the Austin Window Fashions showroom. The sales team was very helpful in walking me through the various options given my window sizes. Also, they had a greater style selection and higher quality product (custom e.g., no upcharge custom paint matching, better hinge hardware, tighter grained woods, etc.) than all except the most expensive competitor. After giving me a rough estimate based on my own measurements, and my acceptance of that estimate, they scheduled a visit to the house to take exact laser measurements. Within a few weeks (If memory serves, it was about 3.5 weeks), the shutters were manufactured and ready for installation. The installation was scheduled, and the crew came out and did the installation in the time window provided and in a very professional manner. I am very happy with the shutters. They work as advertised and provide the aesthetic that I was going for when I included them in the remodel. I would recommend the Austin Windows fashion team to others considering a quality product with a professional team.

High quality work. Very timely and responsive.

Couldn't have been better. Waiting on replacement shade installation, but all other shades are wonderful.

The representative arrived on time with many choices for me. I determined which blind I wanted to use throughout the house and chose accordian blinds for the bath area. She measured each window and confirmed my choices. She wrote up the cost list and I paid half of the total. The remainder would be paid when the blinds were installed. Two weeks later, the blinds were ready. The young man arrived right on time and went straight to work. He worked quickly and obviously knew what he was doing. The blinds are just beautiful and already I can feel the house cooling off.

The company representative (Leslie) was very responsive and the measurement and selection of colors and materials went very well. The shutters were completed and installed on time and in a professional manner. Leslie went well beyond her role in representing the company when she responded with assistance to an elderly parent that was home alone and had fallen. We can't say enough great things about her and Austin Window Fashions.

So far, so good. Installation is next week but we do not expect any problems.

The entire process was professionally handled and the results are exactly what I wanted. Everyone involved was expert and pleasant to work with. It took only one visit to the showroom, an installation appointment and followup to install some additional minor mounting hardware (holddowns for the French door blinds.) I had a followup call to make sure all was satisfactory. I'd had good experience with Hunter-Douglas blinds in the past, but this was as good an ordering and installation process as I've had.

The Hunter Douglas solid wood blinds are wonderful. The sales lady came out and was very knowledgeable, had a lot of options and helped us with what would look nice in our home. She was not pushy on what we should buy in the least. We had 5 sample books to look through. Other than missing some deadlines, the biggest disappointment was being told there was another week delay from the Chicago plant. We were told 2 weeks and it ended up being well over 3 weeks. I would use them again in the future.

The experience was very good. We initially started with estimates by going into the showroom with our window measurements. We talked to the salesperson about the various options and she priced things out based on our measurements. When you decide to purchase the blinds and shutters they came to the house to take official measurements. They also brought their color books so we were able to pick out colors. The blinds came within a couple of weeks - the shutters (as expected) took about 6 weeks if I recall. The installer was REALLY fast, punctual and did a great job putting things up accurately. I've also had to return one blind for a warranty claim and it was taken care of very quickly by AWF.