Aloha Septic

Description of Work: Quarterly check up

Description of Work: They came out and replaced a part and dug up the ground and put gravel and filler in around the tank.

Description of Work: Replaced aerator |Complete service and added s new vent to lower the noise level of aerator

Description of Work: They found my septic tank and dug up the opening. They were very polite and did a really good job. It was down a lot deeper than most septic tanks, but they found it!

Description of Work: .

Description of Work: Did not respond to phone contact and e-mail. After 24 hours I chose another provider.

Description of Work: I didn't use Aloha Septic |but they referred me to a septic disposal server that I used.

Description of Work: Quarterly service visit.

Description of Work: They pumped our septic tank.

Description of Work: Located a missing septic tank.

Description of Work: Replaced septic pump

Description of Work: Mission impossible.... found a 42 yr old septic tank that was NOT anywhere near, where the homes original blueprints indicated.

Description of Work: Replaced pump

Description of Work: Replaced bad pump, ran new conduit to pump/tank and added new alarm.

Description of Work: Our septic system pump worked fine, but no water was getting to the drainage field.

Description of Work: Replaced a septic system pump.

Description of Work: They replaced a grinder pump.

Description of Work: My brother was out of town and had aerobic septic issues at his home. I was asked to go to his house and stand by while the service was performed. The compressor seemed to be out of order. My brother had purchased his home the previous year and it came with a home owner's warranty which was due to expire. The company was responsible for sending someone to repair the system and originally sent a plumber (which is not the same as an aerobic septic technician. The plumber knew he was not the one needed and the company selected Aloha Septic to make the call. I met Chris (the owner of the company) at my brother's house right on time and he set about to diagnose the problem. Chris impressed me with his knowledge and explanation of how the system works and all the complexities involved. It turned out that the system had the wrong timer on it (apparently for over 10 years) and it had never worked with that system. In addition, the compressor (which is like a large fish tank bubbler) had given up the ghost and quit due to age, dirt, and rust inside. Chris replaced the timer and checked out the entire system before disassembling the compressor. He finally said that he could take it back to his shop and try to rebuild the unit or get a new one and come back to replace it. We called my brother, who was visiting friends out of state, and they talked and decided to go with the new one. It took over a week for the new unit to be installed, due to factor's beyond Aloha Septic's control, but all is good now and my brother was happy with the outcome. I would definitely use Aloha Septic for my aerobic needs but that is not possible. Aloha Septic offices are located in Dripping Springs and I am in Bulverde which is close to 50 miles and not worth their time to come to service my system.

Description of Work: New septic system

Description of Work: Aloha Septic replaced septic pump and float switches, dug and re-wired power lines to septic pump tank from house and re-routed and installed outdoor septic alarm/junction box. Work took place over two days and required two workmen.

Description of Work: Annual septic pumping, routine maintenance.

Description of Work: All the grass in the backyard had dried up and gone brown in the drought last year, but when we got so much rain in the winter things started greening up again. A rectangular area over one of the drain fields remained brown and dead and dry, so we were suspicious that there was trouble there. No trouble with the system - yet - but something was very wrong out there. We were due for a septic tank pumping, so we hired a company to do that. After the cleaning, the owner had a look at the brown patch, took a few measurements and decided that the drain field had failed - would not take water. He gave us a bid for the repairs, and we decided it would be a good idea to get another estimate or two. We called Chris at Aloha, and he came out the next day. He looked things over from the outside, then opened the diverter box. He flooded it with water to see how it would drain. It became clear as we looked at it that for some reason the two pipes going from the diverter box out into the fields were set so high (maybe from settling over the years?) that anything going into the box would go back into the septic tank before it would actually get as high as the pipes leading out into the fields. In short - the drain field probably had not failed. It wasn't that it couldn't take water, but that with the current configuration of the diverter pipes, the water couldn't get out there. It's amazing we had not had any trouble with the tank. Chris suggested that the problem would be remedied by his cutting the pipes down lower than the pipe coming in from the tank itself, and then capping off one of the pipes with a plug he described. It seemed too simple to be believed, and we were more than a little nervous about having him disfigure our 30+year old system. He very patiently went over the process with me that afternoon, then came back again the following morning to show my husband before doing the work. When all were in agreement, he and his helper Darrell made their cuts, put the plug in and then flushed things to make sure it would work. The actual work took maybe an hour. It took him longer than that to convince us to let him do it! Within two months, just as Chris had predicted, the grass over that drain field greened up. The system has been working just fine, and we couldn't be happier.

Description of Work: Changed pump in septic system

Description of Work: Aloha performed a septic field recovery or septic field remediation, by pressure washing the drain field lines in place and preventing a complete field replacement and system re certification. They located the drain field ends and adjusted them to be in specification and set them up for any future maintenance. They corrected the problems left by the original installer. Then, Chris Osburn realigned sensors in the tank itself for better performance. They also checked the pump and verified it was OK. They replaced and improved the tank lids and access for future maintenance. They recovered all the work sites back to original condition as appropriate.

Description of Work: They did a full scan of our system and wanted to wait to do any major work. He did make minor changes to help bring levels down to where they should be for certain things.