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Allstate Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

We are a locally owned and operated full service plumbing and drain cleaning company serving our residential and commercial customers since 1996. Our licensed and background verified professional technicians will be happy to come to your home or place of business to diagnose and repair all types of plumbing issues. Our commitment is to provide prompt, professional service with integrity when you call on us.Our goal is to exceed our customers expectations on every job.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Both tank type and tankless water heater service and installation, backflow prevention certification and service, water leak repairs, gas leak repairs, toilet and urinal repairs and installation, garbage disposers, tubs and showers, faucets and lavatories, sewer line video inspections,sewer line repairs and replacements, high pressure drain cleaning, whole house repiping.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.9648 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 648 reviews

Nancy M.
03/2013
5.0
plumbing
  + -1 more
He was courteous, polite, worked quickly, and the price was within my expected range. I will definitely call them again for future needs.
Description of Work: Plumber fixed leaks under two sinks and replaced bathtub fixture (the part that switches from shower to tub).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Donna R.
03/2013
5.0
plumbing
  + -1 more
Allstate arrived on time. They were able to come over two days after my original call. Work was professional and of the highest quality. Price was very reasonable.
Description of Work: Located and repaired water leak in the front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Melanie B.
03/2013
5.0
plumbing
  + -1 more
The toilets made a noise when the washer drained. He performed an extensive exterior clean out. He was timely, trustworthy and not over priced. For once I did not feel like I was being taken advantage of by a plumber! I will use this company again. I highly recommend them!!!
Description of Work: Exterior sewer clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170.3

Tom H.
02/2013
5.0
plumbing, water heater repair
  + 0 more
Professional work completed as estimated. Work was completely satisfactory. I did get a faulty shutoff valve installed that started leaking a couple days after the install. They responded right away and reapaired.
Description of Work: I had 2 water heaters replaced and some misc plumbing reworked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Rich M.
02/2013
5.0
plumbing
  + -1 more
Everything interface with Allstate from getting a quote after hours working around my schedule. Quote was timely and very reasonable. Scheduling was very easy with great communication. Tech was right on time had everything he needed and did the job as quickly as possible but never cut corners unlike the plumber's work he was redoing. I appreciate them coming to our plumbing rescue. I highly recommend them and have more work scheduled with them.
Description of Work: Complete rework of plumbing and drain under Kitchen & outside kitchen. Other jobs scheduled will total more than $3500.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Harry P.
02/2013
5.0
plumbing
  + -1 more
BJ came out and did great work. On the original call I had wanted my garbage disposal replaced but BJ took a couple of minutes to get the old one working so I saved some money there. He also gave me some tips on how to keep the garbage disposal fresh and working. BJ made the reverse osmosis system installation look easy. Along the way he made sure to explain what he was doing and answer any questions I had. I truly appreciated BJ's professionalism and approachability on this job. I would definitely call Allstate plumbing out for any future jobs and would recommend them to my friends.
Description of Work: Change out garbage disposal and replace and install reverse osmosis system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

TonyShanyn S.
02/2013
5.0
plumbing
  + -1 more
Initially remodeled upstairs master bathroom 7 years ago. Original contractor moved my toilet to install larger tub. Had a few clogs in the toilet and noticed stains on ceiling below. Had him come back out to fix but he apparently didn't fix correctly. So called Allstate plumbing out b/c they had great reviews. BJ was the guy who came out. Super friendly guy, explained every question I had in detail. Very thorough in his work. Took up ld toilet and showed me where the previous contractor had messed up. Actually was able to leave and comeback later while I went out to buy new toilet. Got the toilet and he came right back out and installed it. Worked perfectly and looked great. I also asked him to look at my downstairs toilet while he was there b/c it was wobbling a bit. He took it up and showed me what was wrong with that one as well. He had to solder a new flange b/c old one was broken. Put the toilet back down and looked better than before. No more wobbling or movement. Was super happy with the work performed.
Description of Work: Great Service. Would Use again.
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

James S.
02/2013
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
Prompt and well done - will use again.
Description of Work: Prompt and well done.
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

DAVID L.
02/2013
5.0
plumbing
  + -1 more
Great all the way -- easy to schedule, arrived on time, did the work exactly as desired.
Description of Work: Replaced tub/shower diverter, brought heater gas supply line up to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karla S.
01/2013
5.0
plumbing
  + -1 more
The toilet wasn't a brand name, so they had to call around to find a tank that would fit. They found one in Round Rock and completed the job quickly and professionally.
Description of Work: Replaced a broken toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James R.
01/2013
5.0
water heater repair
  + -1 more
This experience was first class from start to finish. The person answering the phone set up the appointment for the first possible opening. The plumber called ahead to let us know when they would arrive and arrived on time. The plumber was very professional, knowledgeable and friendly. The repair was done correctly the first time, with a lot of care given to safety (making sure there were no gas leaks on our water heater. I would recommend this company.
Description of Work: Water Heater Repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$147

Janie S.
01/2013
5.0
plumbing
  + -1 more
We had two toilets that needed to be repaired and a sink that was clogged. The plumber came on time (after the office called to say he was on the way). He did all of our repairs quickly and cleaned up afterwards. He answered all of our questions and also gave us several suggestions of things we should do in the future. We were very pleased with Allstate and will definitely call them again when we need a plumber.
Description of Work: plumbing repairs
Rating CategoryRating out of 5
Yes, I recommend this pro
$130

Edward W.
01/2013
5.0
plumbing
  + -1 more
I could not be more pleased with the service I received from this company. While on the phone scheduling their service, I asked that they send me a seasoned, top employee and they replied "they have all been with us over 10 years". That sure says something in that business. He showed up on time, did exactly what I wanted including a small suggestion about the tubing from the dishwasher to the disposal. He cleaned up everything when done and the price was reasonable.
Description of Work: Installed new kitchen sink faucet with sprayer. Cleared drains on both bathroom sinks. Checked all other drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Stanley C.
01/2013
5.0
plumbing, water heater repair
  + 0 more
Most of that was indicated above. I learned that my hot water heater needed to be replaced when a gas company employee came out to repair a natural gas leak outside the house. He cut the gas off, made the repairs, then turned the gas back on and said he had to check my appliances that used natural gas. The old water heater, of course, did not pass inspection, and Allstate responded promptly to my request for a new installation. I had a good experience with their office staff, and with their plumber, who obviously had lots of experience. His workmanship showed on the way he connected and insulated the piping, and the check-out and purging of the water system. There were no residues from the water pipes in the aerators on the faucets inside the house. There was no air in the pipes after the installation. It was a first-class job all the way.
Description of Work: Hired Allstate to install a natural gas hot water heater. The one they replaced was 25 years old. I had to rely on their knowledge of the complex plumbing code for water heaters, and they were very professional and knew exactly what they were doing. They let me purchase the water heater of my choice from a dealer of my choosing. My job was to have the water heater ready to install when they came. The plumber was prompt, polite, and answered all my questions. He took responsibility for the old water heater, and told me that they would come back out and be present when the city inspector came out to do the inspection. (City is way behind on inspections, and this has not been done yet). The new water heater works perfectly, and gives more hot water, more even heating, at a lower cost than before. My neighbor was impressed with them, and he hired Allstate to install his new hot water heater. He was very pleased as well. I have no complaints--I trust that the water heater will pass inspection. It looks and works great!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Lori C.
01/2013
5.0
plumbing
  + -1 more
The specs helped me realize what I thought I would buy initally would not work. The old pieces were difficult to remove (I had a very old cast iron with porcelein sink that was extremely heavy). I was able to go an purchase what I needed with ease after the diagrams they drew for me. They hauled off old and installed new. They cleaned up the new area and installed products and were very professional. The completed job looked fabulous, was within budget and I love it!
Description of Work: The company quoted a sink and faucet removal and installation of new product for my kitchen. First they quoted the job and also gave me clear specifications so I could pick out my own products (sink and faucets).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Denise S.
12/2012
5.0
plumbing
  + -1 more
The repairman was very professional. He was friendly and did a good job of cleaning up afterwards.
Description of Work: We were very pleased with Allstate Plumbing. We had an upstairs toilet that was leaking into the downstairs bathroom. Allstate did a great job identifying the source and repairing the problem. We needed a new toilet seal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Richard S.
12/2012
5.0
plumbing
  + -1 more
Overall the service was excellent and I would recommend their services.
Description of Work: Their service was used for general plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael H.
12/2012
5.0
irrigation systems, plumbing, water heater repair
  + 1 more
Allstate Plumbing did a great job! Thank you Angie's List...this contractor was amazing. These guys did great! We were in a new city and just purchased a new (20 years old) home. We had no local resources to help us select which contractors were good or to be avoided. We had the usual list of things the home inspector found before we purchased, plus we wanted to make this home our own with upgrades. Thanks to Angie's List we chose these guys, and they exceeded our expectations in every way. Pros from beginning to completion. These guys are awesome! Better than anyone I could have selected on my own if I had lived here all my life. We looked at several different contractors and these guys were great and at reasonable prices. Superb experience on every level. I would recommend these guys to anyone and everyone.
Description of Work: New toilets, water pressure regulation, water heater repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

chris T.
12/2012
5.0
plumbing
  + -1 more
The leak turned out to be upstairs in a pipe behind a wall. They were very professional and would ask before ripping out more drywall and did the best they could to minimize the damage. Price was reasonable for the amount of time. Once it was found, they gave me a few recommendations for repairs which I appreciated! I will definitely use them again.
Description of Work: We came home one evening to discover water under the floorboards! I called the next morning and Allstate came out as soon as they could and tried to find the source of the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Matthew G.
12/2012
4.0
plumbing
  + -1 more
Used coupon. Was billed extra time to cover the cost of coupon. Service tech was very nice. Took 90 mins to change sink faucet. Could not figure out soap dispenser but i fixed in 5 mins. could not fix shower valve but pointed out the missing piece that i need to order.
Description of Work: Changed sink faucet, identified shower valve problem, could not change soap dispenser.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Denny O.
12/2012
5.0
plumbing, water heater repair
  + 0 more
The office called when the service van left their location to let me know they were on the way. The two servicemen arrived and introduced themselves, I quickly ran thru what I wanted done and added the manufacturer install info I had since neither one had seen a electric hybrid water heater before (dont blame them, it still isn't mainstream) I left them alone, they pulled out the 17 year old water heater fairly quickly and came back to the door to ask some questions about the install, since some things had changed from our first talk. They went back to work getting the new water heater into a closet with less than optimal dimensions for the top heavy replacement. A new shutoff valve needed to be installed since the old one didn't seal completely- yes, they asked before they did it. Completed the install with the special connections needed for a hybrid water heater compared to a standard electric water heater. They took the old one away with them, I may have done the job myself with the help of a friend or two and about 8 hours of work, they did it in less than 3, from start to them driving out the driveway with the old heater in their van.Plus they guatantee their work . Would I do it the same way again????? you bet I would. Oh, by the way, the estimate was spot on, that doesn;t seem to happen much these dys.
Description of Work: I had a hybrid electric water heater I bought on sale, needed it installed. It had to go into a closet in my garage, which is set about one foot above the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$363

Natalie D.
12/2012
5.0
irrigation systems, plumbing, water heater repair
  + 1 more
Since we recently purchased our house, we had a house warranty policy and another plumbing company that was approved by our warranty company initially came out to look at the water heater. They told us that nothing was wrong with the water heater itself; the problem was occurring because our water heater is located in the attic and the attic was getting too hot, which was putting out the pilot light. I didn't quite buy this considering it had been hot for months and this just started happening, so I called Allstate Plumbing for a second opinion. They came out asap, identified the problem within 20 minutes (some parts on the water heater weren't working), and fixed it. Even better, the water heater itself was under warranty and Allstate Plumbing just happened to be a servicer for that brand. That meant we didn't even have to pay for the parts, just the 1 hour service call.
Description of Work: We've called them on numerous occasions for plumbing issues - the most recent being that the pilot light was consistently going out on our gas water heater and, even when it wasn't out, the water was only heating to a luke warm temperature.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John R.
12/2012
5.0
plumbing
  + -1 more
Carl at Allstate was very accommodating in making sure everything was done to my specifications and not merely to code. Allstate was able to get the multi-day job scheduled at a good time and was prompt in completing the work. The plumbers ensured their work was quality work and not merely "close enough." The process of getting under the slab was quite difficult and the ground was rocky and hard. I am very satisfied with their work. While the cost was not the lowest bid, Allstate was fair in the price and was certain to provide a well put-together quote that addressed all of my needs and requests. I sought bids from five companies and a couple of the companies didn't write in the quote all of the work. Allstate also provided a notarized Release of Lien and All Bills Paid affidavit which is not a common request from residential work. But they did not blink and came through. I would definitely use their services again and would recommend them to anyone needing quality work with great service from the women in the office, to Carl on to the plumbers and the guys who did the grunt work of digging the trench!
Description of Work: I had a break in the sewer line under house slab, a sewer line replacement to the city connection and a code clean out all repaired/replaced/installed. I also had the house water supply line replaced and a Pressure Release Valve installed. I also requested an upgrade to the materials for the water supply line and extra reinforcement for the sewer line that runs under the driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Karen W.
11/2012
5.0
plumbing
  + -1 more
The job was performed in a very professional and timely manner. All concerns and questions were addressed. I would definitely recommend this company.
Description of Work: We needed 12 feet of our sewer line dug up and replaced because of root penetration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,797.36

Gary G.
11/2012
5.0
plumbing, gas leak repair
  + 0 more
Joel and co-worker were able to arrive earlier than scheduled. They put on there shoe covers b/f coming in the house. They searched for the gas leak in the fireplace and found a cracked 90 degree connector. Replaced the connector and tested for any other leaks. No other leaks were found and so they cleaned up the work area. There was no slow work. They came in and got right to the job. Very friendly and explained what the problem was and fixed it. Quick and easy for them.
Description of Work: I had a gas in my fireplace. My appt. was for 2-4pm. I was called to say they could come out earlier, if I could be home. Joel and co-worker came out. Found gas leak was in a cracked 90 degree connector. They replaced the cracked part. Tested for any leaks and cleaned up the work area. Fast quick fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

1914-A West Howard Ln, Austin, TX 78728

http://www.allstate-plumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Lawn Irrigation,
Septic Systems,
Sewer Cleaning,
Gas Logs,
Water Filtration and Softening

FAQ

Allstate Plumbing is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Allstate Plumbing accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Allstate Plumbing offers free project estimates.
No, Allstate Plumbing does not offer eco-friendly accreditations.
No, Allstate Plumbing does not offer a senior discount.
Yes, Allstate Plumbing offers emergency services.
Yes, Allstate Plumbing offers warranties.
Allstate Plumbing offers the following services: Both tank type and tankless water heater service and installation, backflow prevention certification and service, water leak repairs, gas leak repairs, toilet and urinal repairs and installation, garbage disposers, tubs and showers, faucets and lavatories, sewer line video inspections,sewer line repairs and replacements, high pressure drain cleaning, whole house repiping.
N/A

Contact information

1914-A West Howard Ln, Austin, TX 78728

http://www.allstate-plumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM