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Allstate Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

We are a locally owned and operated full service plumbing and drain cleaning company serving our residential and commercial customers since 1996. Our licensed and background verified professional technicians will be happy to come to your home or place of business to diagnose and repair all types of plumbing issues. Our commitment is to provide prompt, professional service with integrity when you call on us.Our goal is to exceed our customers expectations on every job.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Both tank type and tankless water heater service and installation, backflow prevention certification and service, water leak repairs, gas leak repairs, toilet and urinal repairs and installation, garbage disposers, tubs and showers, faucets and lavatories, sewer line video inspections,sewer line repairs and replacements, high pressure drain cleaning, whole house repiping.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.9648 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 648 reviews

Josh D.
12/2021
1.0
irrigation systems, plumbing
  + 0 more
Scheduled time was 10am, but they arrived at 3pm with no contact. Job was fairly straightforward but the plumber was clearly slow-rolling it and took about double the time it should have. Plumber damaged the outdoor counter and intentionally tried to hide it, so I didn't discover it until after they left.
Description of Work: Replace Burst Pipe In Outdoor Kitchen

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$800

George Y.
09/2020
1.0
plumbing
  + -1 more
Dishonest - non-communicative - bullies. I would rather have my house flooded than have "Allstate Plumbing" come over. We had an issue with a leaking sink and garbage disposal. The estimated cost we got in writing was going to "take no longer than 1-1.5 hours". There have been other posts about the bait and switch tactic they use, but we had used them before (for the same job) so we decided to choose them again. Now we are being billed $770 for a garbage disposal replacement, this is 3-3.5 hours (over 2x what we were quoted). Any attempts made to talk about the excess charges vs the initial estimate are met with "jobs take longer if you don't pay within 1-week, we will file a lien against your home". So not only are they dishonest, but now they are bullying me instead of explaining the situation. Please whatever you do for plumbing services, do not go with "Allstate Plumbing".
Description of Work: Leaky Faucet and Garbage Disposal

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$770

Pat Y.
03/2020
5.0
plumbing
  + -1 more
Done quickly and thoroughly. Happy with the work. He filled in the rest of the hour with fixes to toilet lever and flapper .
Description of Work: Leak under kitchen sink
Rating CategoryRating out of 5
Yes, I recommend this pro

Adon G.
02/2020
5.0
plumbing, water softeners
  + 0 more
1st time using this company excellent experience. The woman setting up the appointment was very friendly. Office staff Carl was very helpful. Plumber Marco did an excellent job installing a 3 valves shut off system and installed my water softener. I would definitely use this company again.
Description of Work: 3 Valve shut off system with the water softener installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

chris B.
10/2019
5.0
plumbing
  + -1 more
Every person we dealt with at this company were wonderful! They all were very professional and took good care of us. We would highly recommend them to everyone!! If you want the job done right and at a fair price you cant go wrong with Allstate plumbing.
Description of Work: All hot and cold water valves and supply lines, shower valve,kitchen sink and more

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael J.
07/2019
5.0
plumbing
  + -1 more
Kirk did a good job quickly assessing the problem and making the repair. Whereas other plumbing companies may have insisted the whole line needed to be replaced which would have resulted in massive demolition, Kirk was able to isolate the issue and make it a surgical operation. Thank you!
Description of Work: Water line repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$260

Matthew W.
06/2019
4.0
plumbing
  + -1 more
I called several plumbers and got quotes in a similar price range. Allstate Plumbing said they knew exactly what the task would entail and quoted $500-$750. The technician was fantastic, communicative, and performed the job extremely well. But at the end we were charged $1000, which is frustrating because no additional difficulties came up. I doubt we will use them again. Although they did great work, I feel misled by the price quote, and would have probably gone with a different plumber, since all the original quotes I received were well under the $1000 I ended up paying.
Description of Work: Replaced pressure relief and shut-off valves

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,000

Derek M.
04/2019
5.0
plumbing, drain cleaning
  + 0 more
Man, these guys came out way sooner than they said they would and got done quickly. Admittedly, it was an easy fix for them, but they were very professional and fast. Definitely would recommend these guys.
Description of Work: Main line blockage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Ron H.
03/2019
5.0
plumbing
  + -1 more
WONDERFUL! Professional, courteous, responsive! Second time I've used them and both plumbers did excellent work...experienced and helpful in answering questions.
Description of Work: Toilet needed repair and adjustments to faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Calvin L.
10/2018
5.0
plumbing
  + -1 more
They were on time. Very professional. Excellent work.
Description of Work: Replaced a gas water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Susan D.
09/2018
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
They arrived on time and went straight to work. They answered all my many questions and were very informative. It was a great experience and I'd definitely hire them again.
Description of Work: Stopped drain line, new kitchen faucet installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

LEILANI R.
09/2018
5.0
plumbing
  + -1 more
I could not be happier. The plumber arrived at the time scheduled, The problem was correctly diagnosed and fixed......and the cost was substantially less than the estimates provided by other firms.
Description of Work: repair of recurring toilet clog that had not been correctly diagnosed or repaired fixed by two other companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria Z.
09/2018
5.0
plumbing
  + -1 more
Work completed efficiently and professionally. Would definitely use again.
Description of Work: Toilet valve repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas F.
09/2018
5.0
plumbing
  + -1 more
Was able to identify and solve the issue quickly
Description of Work: Cartridge in shower needed replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Josh D.
09/2018
5.0
plumbing, drain cleaning
  + 0 more
They arrived promptly and were very friendly and professional.
Description of Work: Clogged drains, leaking drainpipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

surekha P.
08/2018
5.0
plumbing
  + -1 more
BJ from All state plumbing was great!
Description of Work: Leaking sink faucet , shower stem was leaking and leaking toilet flush

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather H.
07/2018
5.0
plumbing
  + -1 more
I've used Allstate plumbing on several occasions and I am always happy with their work, price and professionalism. For this particular service call, I called to get them to fix two clogged sink drains connected to my AC drain line. I initially called another plumbing company (through my home warranty) to address the issue. That other company told me that the sinks were plumbed incorrectly and that they would have to cut a hole in the drywall to access the pipes. They wanted to charge me $750 just to cut into the drywall to access the pipes. It turned out that the other company simply didn't have the correct tools to do the job. Allstate came in, used an auger with a weight on the end (to drop the line into the T pipe) and quickly cleared the clog. In the future I'm going to skip calling any home warranty plumbers and just give Allstate a call.
Description of Work: Unclog two sink drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Chris G.
07/2018
5.0
plumbing
  + -1 more
They were fast and out to my house with in a day. Other's were booked up and had no time for me but not All State. They made it work. I had such a good experience with the gentleman that came to my house to address multiple plumbing issues. He was knowledgeable, made me feel smart about the process and knocked things out pretty quickly. I would definitely recommend All state to anyone in need of plumbing work.
Description of Work: Excellent service by a friendly plumber

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wolfgang H.
07/2018
5.0
plumbing
  + -1 more
Not a complex job by any means... very routine service call this time. Still, my experience was good enough to warrant some love on Angies List. When I pay $140 for the first hour of a service call, I expect at least some efficiency but don't usually get it from service companies by and large. BJ, however, was very professional, very efficient with his (and my) time and paid attention to detail. He didn't mind me asking questions along the way. I trust his competence and appreciate his hustle. Will call Allstate again.
Description of Work: Water heater gas control valve replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

ROBERT M.
06/2018
5.0
plumbing, water heater repair
  + 0 more
Arrived on time and discovered that both hot water heaters needed replacement. Called and located the replacements and installed them quickly. I was very pleased with their professionalism and their prices.
Description of Work: Replaced two hot water heaters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carmilla M.
05/2018
5.0
plumbing
  + -1 more
I received a call back the next business day after leaving a message, & was assured they could take care of this for me. The service tech came the next day, was on time, and took care of replacing the insides of the faucet in a short amount of time. No more constant dripping!
Description of Work: Bathtub faucet dripped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Garland B.
05/2018
5.0
plumbing
  + -1 more
I have called AllState several times over the years and they have always done a good job for me. This time there was a slight hiccup in getting the estimate and scheduling, but it was understandable and all it took was a friendly reminder that I was waiting. The gentlemen doing the work called beforehand and arrived as expected. They confirmed with me what I wanted done and asked if I had any other questions. They answered all my questions throughout the process and did a great job.
Description of Work: Replace kitchen and bathroom faucets and cut-off valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

John K.
04/2018
5.0
plumbing
  + -1 more
everything Went fine. Keith arrived as scheduled and replaced valves. They are different than the old valves so he explained how they work. I received a $20 discount for using Angies list. I will use Allstate again should the need arise.
Description of Work: valves under kitchen sink replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ann A.
03/2018
5.0
plumbing
  + -1 more
I called them on a weekend, they contacted me on monday and came out first thing Tuesday morning. They figured out the leak was coming from my irrigation system. The whole thing took about 15 minutes (had some trouble shutting off the city water line valve) and did not charge me.
Description of Work: I had an unusually high water bill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phil D.
02/2018
5.0
plumbing
  + -1 more
The fellow was very professional, personable, pleasant and explained everything in non technical terms. I was a happy joe.
Description of Work: water faucet in the kitchen was not operating correctly where water had almost stopped coming out of the faucet. I had to replace the faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Contact information

1914-A West Howard Ln, Austin, TX 78728

http://www.allstate-plumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Lawn Irrigation,
Septic Systems,
Sewer Cleaning,
Gas Logs,
Water Filtration and Softening

FAQ

Allstate Plumbing is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Allstate Plumbing accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Allstate Plumbing offers free project estimates.
No, Allstate Plumbing does not offer eco-friendly accreditations.
No, Allstate Plumbing does not offer a senior discount.
Yes, Allstate Plumbing offers emergency services.
Yes, Allstate Plumbing offers warranties.
Allstate Plumbing offers the following services: Both tank type and tankless water heater service and installation, backflow prevention certification and service, water leak repairs, gas leak repairs, toilet and urinal repairs and installation, garbage disposers, tubs and showers, faucets and lavatories, sewer line video inspections,sewer line repairs and replacements, high pressure drain cleaning, whole house repiping.
N/A

Contact information

1914-A West Howard Ln, Austin, TX 78728

http://www.allstate-plumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM