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Allstate Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

We are a locally owned and operated full service plumbing and drain cleaning company serving our residential and commercial customers since 1996. Our licensed and background verified professional technicians will be happy to come to your home or place of business to diagnose and repair all types of plumbing issues. Our commitment is to provide prompt, professional service with integrity when you call on us.Our goal is to exceed our customers expectations on every job.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Both tank type and tankless water heater service and installation, backflow prevention certification and service, water leak repairs, gas leak repairs, toilet and urinal repairs and installation, garbage disposers, tubs and showers, faucets and lavatories, sewer line video inspections,sewer line repairs and replacements, high pressure drain cleaning, whole house repiping.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.9648 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 251-275 of 648 reviews

Katherine W.
07/2013
5.0
plumbing, water heater repair
  + 0 more
Master Plumber BJ arrived at my house right on time and was courteous and professional. He took the time to explain to me all of my options regarding my water heater and didn't pressure me into anything. I ultimately decided to replace the water heater, which he was able to do that day. Definitely made it convenient since I already had taken time off of work. Although the replacement was pricey, I found their quote competitive with other plumbers. My water heater is in the attic, which definitely makes it more work to replace. I have dealt with other plumbing companies in the past and found them rude and not helpful. All State couldn't have been better. I will definitely use them again in the future!
Description of Work: Replaced my water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Cindy O.
07/2013
5.0
plumbing, water heater repair
  + 0 more
BJ was prompt, polite, and very professional. No hot water for a few days and he quickly assessed the situation and immediately took action to remove and replace with a new one. Within 3 hours I had the old one remove, a new one installed and the old one carted away and hot water. Perfect. He had to arrange for assistance to help since it was in the hot, hot attic but it all worked out and my philosophy is it is worth it when I do not have to bother with it!! Very nice technician.
Description of Work: Assess the current water heater and replace with a new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Darlene L.
07/2013
5.0
plumbing
  + -1 more
My home was built in 1984 and the bathroom fixtures are the originals. I had a leak in my bathtub and the technician was able to pry those old fixtures off and fix the leak in less time than he had anticipated. I didn't want to replace the old fixtures right now because I'm planning a complete bathroom remodel. This will be a great temporary fix. He was on time, got in and out and cleaned up behind himself which I really appreciated. I'd use them again.
Description of Work: Fixed a leaky faucet in the master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90.99

John S.
07/2013
5.0
plumbing
  + -1 more
We were satisfied with him. He gave some good advice on how to change a spout in the bathtub.
Description of Work: We had some problem with our hose faucet which Allstate Plumbing cleared up and he also loosened up the valve on the water shut off.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Mark C.
07/2013
5.0
plumbing, water softeners, gas leak repair
  + 1 more
The serviceman that showed up was on time, friendly and worked quickly to get the job done. Everything he did appears well done. I intend to use them again when I need a plumber.
Description of Work: Fixed faucet leak, hooked up gas appliance, capped off unused gas lines and replaced a water filter in fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

JOHN B.
07/2013
5.0
plumbing
  + -1 more
The guys showed up on time and worked quickly. The water line issue was just discovered as they were leaving. I had another contractor in the house. They went and got another part and came back to fix the line. The price was very reasonable.
Description of Work: Replaced loose mountings on two toilets and capped a leaky water line to the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

jerome B.
06/2013
5.0
plumbing
  + -1 more
Arrived on time and cost was below estimate provided over the phone.
Description of Work: Replaced exterior faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James B.
06/2013
5.0
plumbing
  + -1 more
Technician arrived on time and replaced faulty pilot light assembly. He checked the water heater serial number and said the unit was under warrenty, so there was no charge for parts. He was friendly, courtious, professional and completed the job within 20 minutes.
Description of Work: Repaired minor propane gas leak in water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James W.
06/2013
5.0
plumbing
  + -1 more
Quickly and professionally done by Michael Miller (Allstate's repairman) without spending any wasted time, while paying attention to the little details. Pleasant attitude and friendly manner in spite of an unexpected workplace situation causing him to be late. My earlier comment regarding being on time (fair) alludes to the fact that they were a man short in their crews today which resulted in the arrival time of appx. 6:00pm instead to the 12N - 5:00pm timeframe. I would say that Michael's work effort more than made up for the lateness of arrival.
Description of Work: Replaced a tub shower's defective Moen cartridge on the shower valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$150

Stephen C.
06/2013
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
I had a few plumbing problems with a rental property that I recently purchased, so I went to my go-to plumber: BJ at Allstate Plumbing. As always, he did a fantastic job at a reasonable price!
Description of Work: Unclogged a sewer line, repaired a sink drain and toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kevin B.
06/2013
4.0
plumbing
  + -1 more
The plumber was super professional and very friendly. He was especially careful to take care of our house as he performed his work. We were disappointed that he couldn't fix the back yard issue but that was not his fault. He installed the filter in a very timely and professional manner. Overall the experience was good. I dont know what most plumbers costs but we paid $98 per hour and the clock starts when the plumber leaves his office. This seemed pretty high to me but I have never used a plumber before.
Description of Work: We called the plumber over to investigate the cause for the water in our backyard. The plumber came over and looked at the problem and said that it was not a plumbing issues but rather a sprinkler system issue and we needed to contact an irrigation guy. Given that he was already at the house, we ask him to install our water filter to the fridge (supply of water goes into filter and supply of water comes out of filter to fridge).

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Robert W.
05/2013
5.0
plumbing, drain cleaning
  + 0 more
Great job. Friendly and helpful
Description of Work: Fixed toilet leak and cleared several drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mary F.
05/2013
5.0
plumbing
  + -1 more
BJ came and reviewed plumbing issues in house. He was courteous, kind and efficient. Unfortunately with a camera he found a collapsed pipe in master bedroom which is causing plumbing issues in the bathroom. Two days after he came I received a bid proposal to fix the pipe. Since this is a high ticket item and I have no price comparison I am having another company come and give me another estimate. The estimate was submitted by the owner of the company. I had no problem with BJ and I would highly recommend him to others.
Description of Work: Checked plumbing in house and used a camera to check for leaks due to burping sounds in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Werner S.
05/2013
5.0
plumbing
  + -1 more
I asked by mail for an appointmnet. We got a call the next day. We agreed on a date and everything was installed perfectly.
Description of Work: We got a kitchen faucet as a present and it had to be installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Stephen C.
05/2013
5.0
plumbing
  + -1 more
An older investment property that I was purchasing was located in a subdivision with other homes that had experienced sewer pipe breakage. I wanted to make sure this house was OK, so BJ came out and ran a camera through the whole system. He showed up right on time and did a very thorough job at a fair price. And gave me a DVD of the whole thing.
Description of Work: Allstate provided a sewer inspection for property that I was purchasing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Donna T.
05/2013
5.0
plumbing
  + -1 more
First of all, it was hard to get any plumber to even come to give us an estimate. Allstate did not hesitate. A few days later, I had a bid. We scheduled them to come out when we were ready and everything went smoothly. They even found leaks under the home that we were not aware. They were always on time. It was a very pleasant experience.
Description of Work: My husband and I are renovating a 1938 bungalow for rental purposes. Therefore, there were quite a few issues in the home inspection. We needed the pipes underneath the house insulated. Most of the plumbing fixtures needed replacing along with new supply lines and shut off valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Moris S.
05/2013
5.0
plumbing
  + -1 more
Decided to replace my 2 pc toilet with a single piece one. Michael Miller , the plumber, was punctual, courteous and professional. Highly recommended...
Description of Work: Toilet reinstall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jennilee H.
04/2013
5.0
plumbing
  + -1 more
Great. He arrived on time. Found the problem. Got the job done quickly. Was friendly and competent.
Description of Work: He re-installed a leaking garbage disposal that another plumber installed incorrectly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Jon E.
04/2013
5.0
plumbing, drain cleaning
  + 0 more
I should have written this review earlier but I am glad to give Allstate Plumbing their kudos now. I had a house under renovation and I needed a lot of plumbing details done. I actually got bids from 4-5 companies, as I had one company coming out and the experience was turning out unsatisfactory. So I needed to replace them. When Allstate came out, experiencing the professionalism of the bidding and then the actual work being done was great. There were just expert actions all around in both phases. I really appreciate them and I use them now for all my plumbing needs. Every chance I get I refer them. If you want old-school tradesman doing your work, that are doing it because they picked it as their work to do, these are the people to call. There's no drama, no issues, just great service and problem solving.
Description of Work: Updated 3 gas connections, updated kitchen gas line to code, updated plumbing for two showers, installed two tubs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,884

LESLIE D.
04/2013
5.0
plumbing
  + -1 more
Service reps called and asked if they could come early and they finished the work in a hour and a half. They were very efficient and neat. Would definitely use Allstate again and it is nice to know a good and reliable plumber to call in the future. Plus, used an Angie's List coupon for $20 off.
Description of Work: Installed new kitchen faucet; repaired previously installed shower trim; adjusted toilet levers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

David V.
04/2013
5.0
plumbing, drain cleaning
  + 0 more
The technician showed up (we received a call that morning to tell us he was on his way). It was raining and the technician took care to wear booties inside the house. He looked at our existing faucets and thought that they could be reapired, but determined that they were not repairable. I had already purchased two Moen faucets and these were then installed to our satisfaction.
Description of Work: The expericence with Allstate was a very satisfactory one, from our contacting the company by e-mail and getting a prompt call back to the actual work. Our technician installed two new faucets in our master bedroom (the old ones had been leaking and he determined that one of them could not be repaired. Since I want matching faucets, both had to be replaced). The technician inspired total confidence about his work: he was on time, knowledgeable, thorough, and professional in every way. And he also cleaned up after finishing. We would call on Allstate Plumbing again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Steve N.
04/2013
5.0
plumbing
  + -1 more
After dealing with another plumber who never showed up for the appointment I called AllState Plumbing. To my surprise somebody answered the phone, took my information and got somebody to come out the next morning. Even though the appointment was for 8-9AM we received two phone calls at 8:05AM, one from the main office and one from the assigned tech to let us know they were on their way. They get a bonus point for good communication. The tech arrived at 8:35AM and finished the job in less than 45 min. This could not have been a better experience. We will use them again.
Description of Work: Hookup drain/p-trap for bathroom sink, including condensation line from AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Tracy S.
04/2013
5.0
plumbing
  + -1 more
It was a straightforward job. Went as expected. Completed it quickly in a short amount of time.
Description of Work: He changed my shut off valves in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kay D.
03/2013
5.0
plumbing
  + -1 more
There were various service calls over 3 month period
Description of Work: Allstate came to my home 3 to 4 times last year & dealt with my renters which was hard to do since they were so demanding & didn't know how to operate a shower & bathtub They kept breaking things Allstate was very patient with them and explained everything they were doing & why. I couldn't have dealt with it. Allstate Plumbing is a triple A in my book.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Beth M.
03/2013
5.0
plumbing
  + -1 more
Made a request for service, had appointment within a few days. Plumber arrived on time and finished the job quickly and efficiently. Cleaned up the area well and checked to make sure repair was good, No leaks!
Description of Work: Replaced a kitchen faucet. Really appreciated the careful attitude and cleanup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

1914-A West Howard Ln, Austin, TX 78728

http://www.allstate-plumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Lawn Irrigation,
Septic Systems,
Sewer Cleaning,
Gas Logs,
Water Filtration and Softening

FAQ

Allstate Plumbing is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Allstate Plumbing accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Allstate Plumbing offers free project estimates.
No, Allstate Plumbing does not offer eco-friendly accreditations.
No, Allstate Plumbing does not offer a senior discount.
Yes, Allstate Plumbing offers emergency services.
Yes, Allstate Plumbing offers warranties.
Allstate Plumbing offers the following services: Both tank type and tankless water heater service and installation, backflow prevention certification and service, water leak repairs, gas leak repairs, toilet and urinal repairs and installation, garbage disposers, tubs and showers, faucets and lavatories, sewer line video inspections,sewer line repairs and replacements, high pressure drain cleaning, whole house repiping.
N/A

Contact information

1914-A West Howard Ln, Austin, TX 78728

http://www.allstate-plumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM