Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

AAA AUGER Plumbing Services

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

AAA AUGER has been proudly servicing customers in Texas since 1962. We currently service the Austin, Dallas, Ft. Worth, Houston and San Antonio markets. It is our mission to send a clean, respectful, licensed and competent plumber in the timeliest manner. AAA AUGER ensures that all Service Technicians have properly fulfilled the requirements of the respective State in which they are providing service and remain in good standing. All licensed technicians are required to annually attend continuing education courses. The continuing education classes detail any changes in workmanship standards geared to improve the safety and welfare of our customers. Because AAA AUGER Service Technicians must often perform services within a person's home, our professional image policies are second to none. Our service technician training program extensively covers our expectations and procedures to ensure our customers receive quality service at a reasonable price with the utmost attention to detail. AAA AUGER Service Writers work around the clock and eagerly await your call. Whether in need of service or perhaps just some friendly information, our Service Writers are trained to assist you. We have all types of plumbing services at very competitive pricing. Repair, replace & install: Water & Gas Leaks, Toilets, Faucets, Sinks, Disposals, Water Heaters, and are back flow certified. Sewer lines can be repaired & maintained. Call anytime. Plumbing Services - Repair, Replace, Install • Water & Gas Lines • Toilets, Faucets, Sinks & Disposals • Water Heaters - Gas, Electric & Tankless • Backflow Certified Sewer Camera & Jetting Service • Sewer Lines - Repairs or Replaced • Drains / Sewers - Cleaned & Maintained • Slab Leaks - Located & Repaired • Sewer Leaks • Static Testing • Expert Trouble Shooting and Testing • State-of-the-Art Equipment • Charges Presented Before We Start • Commercial Charge Accounts • Convenient Financing License & Insured We Honor Most Valid Coupons Insurance Claim Friendly Military Discounts Senior Discounts (55 or Over)

Business highlights

62 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Services, Gas Repair, Water Heater Repair/Replacement, Garbage Disposals, Sewer & Drain Cleaning, Faucet Repair/Replacement, Shower Pans, Slab Leaks, Water Leaks, Gas Leaks, Sewer Leaks, Leak Detection, Bathroom Remodel, Toilet Repair/Installation, Back Flow Prevention / Testing / Installation, Water Softener Installation, ALL PLUMBING SERVICES

Services we don't offer

Septic or Grease Trap Pumping, Septic Tank Repair/Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
6%
3
2%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.5
responsiveness
4.7
punctuality
4.6
Showing 101-118 of 118 reviews

Sandra K.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced main cutoff valve |Installed outside extension to a outdoor faucet |Replaced sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from AAA AUGER Plumbing Services
Thank you for the kind review and for your business! We sincerely appreciate it! Regards, David Cross CEP

Kent S.
07/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: My water heater was not heating. He found our heater coils needed to be replaced. All went well. He was on time, completed the job efficiently and quickly. I plan to use them again if plumbing help is needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from AAA AUGER Plumbing Services
Thank you! We sincerely appreciate your business and for you to take the time to enter such a nice review. David Cross CEO

George S.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: replaced sink faucet

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from AAA AUGER Plumbing Services
Thank you for the nice review. We sincerely appreciate your business! David Cross CEO

scott K.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: Simple blocked line.. quick use of a power snake or whatever they were called.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from AAA AUGER Plumbing Services
Thank you so very much for the nice review. We genuinely appreciate your business! David Cross CEO

Susan T.
02/2015
5.0
plumbing, sewer cleaning
  + 0 more
.
Description of Work: Cleared sewer line. I have no idea how the price would compare to other providers but they came out on Sunday when they said they would. They got it cleared and double-checked to make sure it wasn't backing up again. I would use them again. In fact, I found them on Angie's List a few years ago when I needed an outdoor faucet replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

Response from AAA AUGER Plumbing Services
Thank you for your business! We hope that you feel that we provided value for the price. As you may know, our service goes beyond the sale and we even warranty the drainage of the line for a time certain. We sincerely appreciate you taking the time to write such a nice review. Sincerely, David Cross CEO

Jeri S.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Auger my pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from AAA AUGER Plumbing Services
Thank you for the nice review and for your business! Sincerely, David Cross CEO

Courtney M.
09/2014
5.0
plumbing
  + -1 more
Darrell did a great job as always.
Description of Work: Darrell (who I always request) fixed our toilet, our jammed disposal and replaced a line in our kitchen. I will only use Darrell b/c he's professional, honest and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from AAA AUGER Plumbing Services
Thanks again for your business. We are fortunate to have Darrell on our team. I will let him know about your kind words! Regards, David Cross CEO

Richard J.
07/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Cleaned out my kitchen drain. Got here quickly, told me the price up front. Had to drill deeper than either of us originally thought, but kept at it until it was done right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from AAA AUGER Plumbing Services
Thank you for the nice review! We certainly appreciate both your business and for you taking the time to write about your good experience. Sincerely, David Cross CEO

Joan N.
06/2014
5.0
sewer cleaning, plumbing, water heater repair
  + 1 more
.
Description of Work: They replaced our water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lauren P.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
Worked great.
Description of Work: Snaked a shower and toilet line. Replaced toilet parts to ensure draining. Addressed any overflow issue from the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from AAA AUGER Plumbing Services
Thank you for both your business and for taking the time to share your good experience. Sincerely, David Cross CEO

Valdyne V.
06/2014
5.0
plumbing
  + -1 more
.
Description of Work: Worked 4 hrs 1st day & could not find 44,000 gallon water leak down 4 feet. Next day spent 8 hrs. to find & fix leak, with owner helping them to find the leak. No surface water; copper & PVC pipes became disconnected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$845

Response from AAA AUGER Plumbing Services
Hello, Thank you for the nice review and we really appreciate your business. I am sorry that we didn't receive a better mark for professionalism. Typically, we regard that to be one of our strengths. Ultimately, I am pleased that we solved your problem. Leaks that are very deep can be very difficult to find. I am not certain who it was that assisted on the job, but it likely wasn't the owner. Perhaps it was our Field Operations Manager, Danny, who represents us very, very well. Regardless, thanks again for your business! If we can ever be of further service, please do not hesitate to call upon us. Regards, David Cross President & CEO

Ronnie W.
05/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
Thank you for your business and the high grade! Sincerely, David Cross CEO

Mary K M.
05/2014
1.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: They fixed a leaking toilet valve and proceeded totell me I needed to spend $6000 to have the drain at the street (city responsibility) dug out and neede to have two more floors dug up to repair joints. I had to pay another plumber to verify that none of the digging in the house was necessary and the city had to fix the pipe out front.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0

$250

Response from AAA AUGER Plumbing Services
Ma’am, I have personally looked into this and discovered that the occurrence about which you posted happened back in 2009; five years ago. I take every review and comment very seriously and always strive for customer satisfaction. Unfortunately, the Management Team has changed and the plumber involved is no longer employed with us. Therefore, my window of opportunity to conduct an accurate investigation has long expired. We truly understand that we are only as good as our worst plumber on his worst day. Whatever the circumstances, we obviously failed to gain your satisfaction; therefore we failed. I apologize for any inconveniences this may have caused. Sincerely, David Cross CEO

David W.
04/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: I have used AAA Auger several times in the past 5 years: installing cutoff valves, a water pressure reducing valve, an extra water main valve, unclogging drains. They have also provided no cost estimates for other jobs. They are a bit pricey but are thorough professionals: punctual, courteous, knowledgeable and have had good results. In one job, when one plumber did not know everything he called in one of their master plumbers who helped out. They evaluate first and them provide a quote(s) which they honor. I always consider them for any plumbing job in Austin,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from AAA AUGER Plumbing Services
Thank you for the kind review. We genuinely appreciate your business!

Richard A.
04/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Located a water leak under my concrete porch. After determining the exact location of the leak, the plumber cut through the concrete and repaired the pipe. It was just a few days before Christmas, I was expecting company for the holidays, and other plumbers would not respond. AAA Auger came the next day after my phone call. I'm very satisfied with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from AAA AUGER Plumbing Services
Thank you for placing your trust with us. We genuinely appreciate your business and your kind words. David Cross CEO

DONNA C.
04/2014
5.0
plumbing
  + -1 more
See above
Description of Work: We had a large water leak coming from a main valve in our front yard. I called the service and a plumber arrived as scheduled 30 minutes later. Miguel was very professional, assessed the leak and determined it was from our sprinkler system. Miguel gave us a quote and did not charge us to come out. He refused the tip my husband offered him. He said its part of the company service. We will definitely call this company when we need plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$467

Response from AAA AUGER Plumbing Services
Thank you for your business! Although we aspire for straight "A's", price is one of those that is hard to achieve. With escalating material, licensing, healthcare, vehicular and other operational costs; anymore it is seemingly impossible to provide inexpensive 24/7/365 service. Nonetheless, we are pleased to have delivered in all of the other categories. If you ever have trouble with our work, please do not hesitate to call upon us. We pride ourselves in our service after the sale as well. Regards, David Cross

ann B.
02/2014
5.0
drain cleaning
  + -1 more
.
Description of Work: Were able to work me in same day I called, after telling me it might be next day before they could be out. Both toilets stopped up. Finally, using a camera down one of the sewer roof vents, found a plastic drink bottle stuffed in the vent pipe. All is OK now. Very courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$387

Response from AAA AUGER Plumbing Services
I personally receive email alerts anytime that a review is posted on the web. We handle well over 50,000 jobs in a year, so our exposure for problems is pretty high. Admittedly, anytime I receive such an alert, I am always a bit concerned that we may not have operated within our intended service procedures. We have received many on-line reviews, many of which are favorable. It ALWAYS makes my day when someone take their precious time to submit a positive review. If we ever stumble, which we do, please give us the opportunity to gain your satisfaction. Your patronage is very much appreciated. Sincerely, David Cross CEO

William B.
08/2013
5.0
drain cleaning, plumbing
  + 0 more
as expected
Description of Work: Drain cleanout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from AAA AUGER Plumbing Services
Thanks for your business and the nice review!

Contact information

8234 Ferguson Cutoff, Austin, TX 78724

http://www.aaa-auger.com/locations/austin-plumbers/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps

FAQ

AAA AUGER Plumbing Services is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

AAA AUGER Plumbing Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, AAA AUGER Plumbing Services offers free project estimates.
Yes, AAA AUGER Plumbing Services offers eco-friendly accreditations.
Yes, AAA AUGER Plumbing Services offers a 10% senior discount.
Yes, AAA AUGER Plumbing Services offers emergency services.
Yes, AAA AUGER Plumbing Services offers warranties.
AAA AUGER Plumbing Services offers the following services: Plumbing Services, Gas Repair, Water Heater Repair/Replacement, Garbage Disposals, Sewer & Drain Cleaning, Faucet Repair/Replacement, Shower Pans, Slab Leaks, Water Leaks, Gas Leaks, Sewer Leaks, Leak Detection, Bathroom Remodel, Toilet Repair/Installation, Back Flow Prevention / Testing / Installation, Water Softener Installation, ALL PLUMBING SERVICES
Septic or Grease Trap Pumping, Septic Tank Repair/Installation

Contact information

8234 Ferguson Cutoff, Austin, TX 78724

http://www.aaa-auger.com/locations/austin-plumbers/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day