Geek Squad - Best Buy

TV Sales, Stereo and Home Theater Systems, Computer Repair,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.743 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.5
punctuality
4.5
Showing 26-43 of 43 reviews

Shirley C.
05/2016
4.0
computer repair, tv sales
  + 0 more
unknown
Description of Work: Cleaned and set up desk top computer.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$99

Kathy M.
01/2016
5.0
tv sales
  + -1 more
unknown
Description of Work: They setup my computer. It went very well. They are excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Harshil P.
12/2015
5.0
home theater design, tv sales
  + 0 more
All went well. Great job.
Description of Work: Install TV on the wall mount and set up audio system. Also, they hooked up apple tv and dvd player.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carol U.
10/2015
5.0
computer repair
  + -1 more
Great service.
Description of Work: Installation of router and router extender, two different dates and two different tech geeks...both men were very nice and professional. I enjoyed having them working inside my home. No problems. They offered helpful advice and set up apps that were not required of them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stan D.
05/2015
5.0
home theater design, tv sales
  + 0 more
Very well
Description of Work: Hang TV

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brooke O.
05/2015
5.0
home theater design, tv sales
  + 0 more
great
Description of Work: Scott was awesome at resolving our issues, and was very patient. I could tell he wanted to support my family with his skills! Friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JIM D.
03/2005
4.0
tv repair
  + -1 more
THE REPAIRMAN FROM BEST BUY WAS VERY TIMELY AND EFFICIENT. I WAS VERY SATISFIED WITH NOT BEING CHARGED BECAUSE OF A WARRANTY ON THE TELEVISION SET.
Description of Work: BEST BUY SENT A GUY OUT TO REPLACE A FUSE ON OUR TELEVISION WHICH HAD BURNED OUT.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

AMANDA S.
03/2005
4.0
car stereo installation
  + -1 more
INSTALLATION WAS DONE ON THE SAME DAY AS I PURCHASED IT. THE SALESMAN WAS VERY HELPFUL WITH INFORMATION ON WHICH MODEL WAS BEST FOR OUR USE. HE WAS ALSO VERY POLITE.
Description of Work: BEST BUY INSTALLED A STEREO SYSTEM, CD PLAYER, AND SPEAKERS INTO MY DAUGHTER'S CAR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$52.65

KRISTA K.
03/2005
4.0
appliance sales
  + -1 more
GOOD SELECTION & PRICES.
Description of Work: STAINLESS KITCHEN REMODELING, STEEL REFRIGERATOR & STOVE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

SHERRY G.
09/2004
5.0
car stereo installation
  + -1 more
EVERY TIME WE GO IN TO BEST BUY TO LOOK AND COMPARE, WE ALWAYS GO BACK. THEY HAVE THE BEST TRAINED CUSTOMER SERVICE WORKERS AND TECHNICIANS. WE HAVE BEEN VERY PLEASED WITH THEIR KNOWLEDGE OF THE EQUIPMENT AND ASSISTANTS IN FINDING WHAT WE ARE LOOKING FOR. THE PRICES HAVE ALWAYS BEEN BETTER THAN THEIR COMPETITORS!
Description of Work: INSTALLATION OF SATELLITE RADIO, AND THE PURCHASE OF THE SATELLITE RADIO ALONG WITH A TELEVISION AND STEREOS IN THE PAST.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

07/2004
5.0
appliance sales
  + -1 more
IT WAS HELPFUL TO OUR BUDGET TO BUY A DRYER THAT WAS OUT OF THE BOX. THE SALES PEOPLE WERE VERY HELPFUL.
Description of Work: WE BOUGHT A DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

04/2004
5.0
appliance sales
  + -1 more
I WAS SHOWN SEVERAL OPTIONS AND WAS ALLOWED TO MAKE MY OWN DECISION WITHOUT BEING PRESSURED BY A COMMISSION BASED SALESPERSON.
Description of Work: PURCHASED A REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

MARK D.
04/2004
5.0
computer sales
  + -1 more
GENERALLY I FIND WHAT I AM LOOKING FOR. SALES STAFF DON'T ALWAYS KNOW THE PRODUCTS WELL, AND THE ADD-ON WARRANTIES ARE PUSHED TOO HARD.
Description of Work: PURCHASED A LAPTOP COMPUTER.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,200

SUZANNE Z.
02/2004
5.0
car stereo installation
  + -1 more
THE CD PLAYER WAS DONE IN REASONABLE TIME. QUALITY WORK PERFORMED. THE SUBWOOFER TOOK LONGER THAN EXPECTED. GOT THE JOB DONE. DID WORK FAST WHEN STARTED.
Description of Work: CD PLAYER INSTALLED AND REPAIR ON 12' SUBWOOFER..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

LINDA G.
02/2004
4.0
car stereo installation
  + -1 more
BEST BUY ADVERTISES 'FREE' INSTALLATION OF RADIOS AND OTHER ELECTRONICS. WE PURCHASED RADIO/CD AND THEN WERE TOLD WE HAD TO PURCHASE AN INSTALLATION KIT FOR $40.00 IT TOOK 5 HOURS.
Description of Work: RADIO REMOVED AND NEW CD PLAYER INSTALLED IN SUBARU FORESTER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

02/2004
5.0
car stereo installation
  + -1 more
BEST BUY WAS FRIENDLY WHEN I ASKED QUESTIONS ABOUT WHAT EXACTLY THEY HAD TO DO. I DIDN'T HAVE TO WAIT IN LINE FOR THEM TO GET MY CAR IN THE GARAGE.
Description of Work: TOOK OUT OLD RADIO. PUT IN NEW CD PLAYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$65

02/2004
5.0
appliance sales
  + -1 more
THE SALESPERSON WAS KNOWLEDGEABLE AND PATIENTLY ANSWERED ALL OF MY QUESTIONS. THE DELIVERY WAS AT MY CONVENIENCE AND THE MEN WERE CAREFUL AS THEY BROUGHT THE REFRIGERATOR IN.
Description of Work: I PURCHASED A WHIRLPOOL SIDE BY SIDE REFRIGERATOR. IT WAS DELIVERED AND INSTALLED.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

ALLEN C.
02/2004
3.0
home theater design
  + -1 more
WE OBJECTED TO THE NEW PRICE AND SAID WE HAD NOT AUTHORIZED THEM TO SEND IT TO THE FACTORY. WE TALKED TO THE MANAGER AND HE AGREED THAT WE ONLY OWED THE $25.
Description of Work: CD BURNER DID NOT WORK. SAID THEY WOULD CHARGE $25 TO CHECK TO SEE IF IT COULD BE REPAIRED. WE WERE CALLED TWO WEEKS LATER AND TOLD WE OWED $88. THEY HAD SENT IT TO THE FACTORY WITHOUT ASKING US AND THE FACTORY COULD NOT FIX IT.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

$25
    • 1
    • 2(current)

Contact information

1730 Pleasant Pl, Arlington, TX 76015

www.geeksquad.com/repair

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

TV Sales,
Stereo and Home Theater Systems,
Computer Repair,
Auto Radio Service,
TV Repair,
Appliance Sales and Installation,
Computer Sales,
Appliance Repair,
Camera Repair

FAQ

Geek Squad - Best Buy is currently rated 4.7 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Contact information

1730 Pleasant Pl, Arlington, TX 76015

www.geeksquad.com/repair