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Mr. Computer - On Site Expert Support

Computer Repair, Internet Service, Computer Training

About us

469-261-7000 Super Service Award Winner 2014-2022. I am a sole proprietor so when you schedule an appt, rest assured the work will be performed by a trained expert with 20 years experience. I answer the phone, speak your language and solve your problems, QUICKLY. Call 469-261-7000 for a free quote and quick scheduling or visit www.TopGeeks.net. -Jeremy Zuther

Business highlights

26 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Appts available usually same day or within 24 hours. Repairs and Virus Removal with your data safety in mind - Complex Networking & Cabling - Computer Setup & Installation - WiFi improvement and Troubleshooting - Data Migration & Recovery - Office Printers and File Sharing - Smart Home Devices, Alexa, Nest, Google Hub, Roku, Amazon Fire, Universal Remotes, Surveillance Camera Troubleshooting. We also offer new office consulting and setup, training and technology consulting.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

5.0149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 76-100 of 149 reviews

David B.
12/2014
5.0
computer repair
  + -1 more
Everything went really well. Jeremy worked efficiently, answered all of my questions, and did a good job because the computer is still running well three years later.
Description of Work: He changed out my computer's hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy T.
12/2014
5.0
computer repair
  + -1 more
Everything went well. They did a good job, worked quickly, and charged a reasonable price for the service.
Description of Work: They removed a virus from my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CASSANDRA H.
12/2014
5.0
computer repair
  + -1 more
Jeremy arrived on time, acted professionally, and did a good job for a reasonable price. I would definitely use him again if necessary.
Description of Work: He did some general computer clean up and gave me some tips on how to avoid problems in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

TERESA F.
12/2014
5.0
computer repair
  + -1 more
He was just the most professional person. He was very knowledgable and professional. Very honest as well.
Description of Work: Purchased a big deal for computer repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

L Jane R.
12/2014
5.0
computer repair
  + -1 more
We used Jeremy's services exclusively for many years. He did good work for reasonable prices, he always showed on time, and he always responded quickly when we needed him.
Description of Work: He provided us with computer services which included virus removal, software installation, and data backup among other things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
12/2014
5.0
computer repair
  + -1 more
Everything went well, and it was a good experience. The gentleman was very proficient, did a good job with the repairs, and charged a reasonable price for his services.
Description of Work: He made some repairs to my husband's PC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lisa G.
12/2014
5.0
computer repair
  + -1 more
Jeremy was very professional, showed on time, and did a good job for a fair price. Ultimately, it was a straightforward experience, and we had no issues with the service.
Description of Work: He made some repairs to our computer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eddie S.
12/2014
5.0
computer repair
  + -1 more
He has always done an excellent job.
Description of Work: He connected our computer to our printer. He has also set up the printer and helped to make the computer faster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ellen L.
12/2014
5.0
computer repair
  + -1 more
Everything went well, and he did a good job in all respects.
Description of Work: He configured my computer and installed software on it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael J.
12/2014
5.0
computer repair
  + -1 more
This was my second time using the company, and everything went well. Jeremy was very thorough when answering questions and explaining the work, he did a good job in all respects, and he showed on time.
Description of Work: I hired them to remove some viruses, back up my hard drive, and reinstall programs on my computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia Ann S.
12/2014
5.0
computer repair
  + -1 more
Everything was great, and Jeremy did an excellent job. He was very responsive in returning my calls, he clearly explained what he was doing, and his prices were reasonable.
Description of Work: I hired him to remove viruses and to install new programs on both of my computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Roberta G.
10/2014
5.0
computer repair
  + -1 more
Very Professional and on time. This is the third time I used this company and was satisfied each time. If you need an update on your computer DO NOT hesitate to call this company.
Description of Work: Replaced Router, system was running slow, updated system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

RDon W.
07/2014
5.0
computer repair
  + -1 more
The service was very good. I recommend Jeremy to anyone looking for a service technician who is knowledgeable, responsive and straightforward.
Description of Work: Removed virus (multiple) ran diagnostics, corrected problems, backed up documents, Quick Books and Windows. Reformatted hard drive and reinstalled programs. Solved hardware compatibility problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kathy S.
06/2014
5.0
computer repair
  + -1 more
Jeremy was extremely professional and did an excellent job at a reasonable price. I would highly recommend him!
Description of Work: Computer repair and backup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Earl H.
06/2014
5.0
computer repair
  + -1 more
It couldn't have gone better. Jeremy is professional and has exceptional computer expertise. I would recommend him anytime to anyone.
Description of Work: Moved System 8.1 to a SSD

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$155

Rhonda I.
05/2014
5.0
computer repair, internet service
  + 0 more
He does excellent work. The cost of service depends on what I have done.
Description of Work: I use Mr. Computer - On Site Expert Support. He set up a new wireless network, cleaned up our drives, and installed new software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary W.
05/2014
5.0
computer repair
  + -1 more
Everything turned out well. They were on time, they answered all of my questions, and the computer worked much better after they had finished with it.
Description of Work: I hired them to remove some viruses from a PC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen L.
04/2014
5.0
computer repair
  + -1 more
Jeremy was extremely helpful, suggesting and installing a WiFi router for me and making sure my recently installed Garmin still worked, all the while putting up with my curious cat underfoot. Everything works perfectly and I will be forever grateful.
Description of Work: Hooked up my new laptop, ported over all the data from my old desktop, and erased the data from my old desktop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Sherry B.
04/2014
5.0
computer repair
  + -1 more
I called Jeremy on a Saturday morning - he was able to come out early Saturday afternoon. He was prompt, courteous and very knowledgeable. Very professional person. He fixed our problems and also provided us with information concerning our computer and router. We were very pleased and will use him for any of our future computer problems.
Description of Work: Fixed all our networking problems, installed new router - making it secured.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JUDITH Z.
03/2014
5.0
computer repair
  + -1 more
EXCELLENT! Jeremy is fast, efficient and has a great personality...hard to find any one like him!
Description of Work: complete set-up of new computer. Transferred all info from old computer. cleaned/erased old hard drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Suzanne B.
02/2014
5.0
computer repair
  + -1 more
I had a very pleasant experience, and Jeremy helped to educate me on a few points to optimize my computer usage. He secured files from a very old computer for me, also, gave advice on a software issue. Jeremy was a professional, helpful, and knowledgeable tech person, with on- site service and fair pricing. I feel confident to use his services again!
Description of Work: Computer Repair, technical adjustments, virus an malware check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Joan S.
02/2014
5.0
computer repair
  + -1 more
It is excellent. I've been using him for years. He gets it done and off I go. I lean on him. He has helped me in restoring an old computer so I could give it to somebody and he has helped with any problems on mine. He has completely wiped it clean and reloaded it. He is very professional and very friendly. I used him twice last year. I never pay much more than $125. I will absolutely continue to use him.
Description of Work: I use Mr. Computer - On Site Expert Support for computer service and repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Judy C.
01/2014
5.0
computer repair
  + -1 more
He gave me some valuable, knowledgeable advice. From speaking with him, I would definitely use him in the future.
Description of Work: I didn't use MR. COMPUTER - ON SITE EXPERT SUPPORT

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Mackie S.
01/2014
5.0
computer repair
  + -1 more
Was able to provide same day service at home and proved to be extremely knowledgeable.
Description of Work: Cleaned up two computers and provided ideas on future issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paula G.
11/2013
5.0
computer repair
  + -1 more
The service was great. He is very honest, fast, showed up when he was supposed to. I've had him twice for two different computers and always he was professional and did a great job
Description of Work: Mr. computer he cleaned up my computer got rid of some viruses
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

908 Meadowgate Dr Allen, TX, Allen, TX 75002

http://www.mrcomputertx.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
11:00 AM - 3:00 PM
Saturday:
11:00 AM - 3:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Training

FAQ

Mr. Computer - On Site Expert Support is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 11:00 AM - 3:00 PM

Saturday: 11:00 AM - 3:00 PM

Mr. Computer - On Site Expert Support accepts the following forms of payment: Check,PayPal
Yes, Mr. Computer - On Site Expert Support offers free project estimates.
Yes, Mr. Computer - On Site Expert Support offers eco-friendly accreditations.
No, Mr. Computer - On Site Expert Support does not offer a senior discount.
Yes, Mr. Computer - On Site Expert Support offers emergency services.
No, Mr. Computer - On Site Expert Support does not offer warranties.
Mr. Computer - On Site Expert Support offers the following services: Appts available usually same day or within 24 hours. Repairs and Virus Removal with your data safety in mind - Complex Networking & Cabling - Computer Setup & Installation - WiFi improvement and Troubleshooting - Data Migration & Recovery - Office Printers and File Sharing - Smart Home Devices, Alexa, Nest, Google Hub, Roku, Amazon Fire, Universal Remotes, Surveillance Camera Troubleshooting. We also offer new office consulting and setup, training and technology consulting.

Contact information

908 Meadowgate Dr Allen, TX, Allen, TX 75002

http://www.mrcomputertx.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
11:00 AM - 3:00 PM
Saturday:
11:00 AM - 3:00 PM