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Mr. Computer - On Site Expert Support

Computer Repair, Internet Service, Computer Training

About us

469-261-7000 Super Service Award Winner 2014-2022. I am a sole proprietor so when you schedule an appt, rest assured the work will be performed by a trained expert with 20 years experience. I answer the phone, speak your language and solve your problems, QUICKLY. Call 469-261-7000 for a free quote and quick scheduling or visit www.TopGeeks.net. -Jeremy Zuther

Business highlights

26 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Appts available usually same day or within 24 hours. Repairs and Virus Removal with your data safety in mind - Complex Networking & Cabling - Computer Setup & Installation - WiFi improvement and Troubleshooting - Data Migration & Recovery - Office Printers and File Sharing - Smart Home Devices, Alexa, Nest, Google Hub, Roku, Amazon Fire, Universal Remotes, Surveillance Camera Troubleshooting. We also offer new office consulting and setup, training and technology consulting.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

5.0149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 149 reviews

cathy H.
01/2024
5.0
internet service
  + -1 more
Mr Computer is very knowledgeable and professional. We trust him and highly recommend him
Description of Work: Mr Computer helped me to install my new desktop computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jayson J.
09/2023
5.0
internet service
  + -1 more
I have used Jeremy several times. Each time he has professional, knowledgeable and respectful. You can save a lot of time and just call Mr. Computer, Jeremy. The best.
Description of Work: He fixed a computer, printer, router and a tv.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200.9

Brandon N.
09/2023
5.0
computer repair
  + -1 more
Thank you again, Jeremy. Another great service provided by this merchant. Great job offering suggestions for an upgrade on computer to installing it. A total 180 degree difference before and after thw new computer. I am very pleased and would highly recommend Mr. Computer to anyone needing help. Thanks again for your assistance! đź‘Ťb
Description of Work: Installed a new computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Jacqueline V.
06/2023
5.0
computer repair
  + -1 more
Jeremy Zeuther has the most computer technology expertise of anyone that I've worked with during the past 24 years. It has been a privilege, and good fortune to have him manage our technology network. Jacqueline Varma, President/CEO, The Ford Program-Global Education Initiative
Description of Work: Jeremy is the IT Project Manager for both our computer network and Internet-WiFi Services in The Ford Program-Global Education Initiative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Steven C.
09/2022
5.0
computer repair
  + -1 more
Jeremy was extrmemely quick to respond, and make an appointment to fix my mac, along with a wireless printer that was having issues. My Mac is running 110% better, as well as the printer, and the cost was very reasonable and fair.
Description of Work: Great commmuniocation, service, price and response.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Libby C.
08/2022
5.0
computer repair
  + -1 more
Highly excellent. My computer now has BLAZING speed and is super responsive. Jeremy is the person to call for any computer related problems. I’ve used him for about 10 years and I always appreciate his knowledge, very competitive pricing, works fast and always shows up on time. He is especially good at providing helpful hints or recommendations as he zeros in on the best solution for the customer. Jeremy is friendly, reliable and always exceeds expectations.
Description of Work: Upgrade to SSD, service PC and reinstall software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Rick L.
08/2022
5.0
computer repair
  + -1 more
Jeremy, His knowledge about computers is awesome. He had my computer fixed in less than an hour. Rick
Description of Work: Cleaning up a virus in my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken W.
08/2021
5.0
computer repair
  + -1 more
Jeremy was great, very knowledgeable, efficient, professional, friendly. I would definitely contact him again if needed.
Description of Work: Transfer of data to my new imac
Rating CategoryRating out of 5
Yes, I recommend this pro

Kay H.
09/2020
5.0
computer repair
  + -1 more
He was the best! Absolutely amazing, in and out. Great customer service.
Description of Work: Data transfer from old computer to new one.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lurline M.
03/2020
5.0
computer repair, internet service
  + 0 more
Perfect!! Jeremy came right out when I called and had the problem solved quickly!
Description of Work: Computer would not connect to internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

thomas M.
01/2020
5.0
computer repair
  + -1 more
I was fairly agitated with a previous provider and have been trained for years by corporate IT departments to have low expectations for computer and network services. I desperately wanted someone who was more reliable to help me with my home's internet/computer/media network when I was completing a home makeover two years ago. I then found Jeremy Zuther's Mr. Computer when researching for a firm. Jeremy is very responsive, always exactly on-time (no small thing), exacting/organized (this made the reinstallation of my system much easier after the makeover was complete) and technically very advanced. He was able to complete every task quickly as he knew exactly what to do and how to configure the latest technology. He has been back a couple of times since then to repair an equipment failure here or there and his level of service is just as superior as it was when I first met him. I cannot recommend Jeremey and his firm enough!
Description of Work: Home computer/network installation and configuration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie M.
12/2019
5.0
computer repair
  + -1 more
He is Great!! Honest, professional, prompt and helpful. Will continue to use him exclusively!
Description of Work: Help with computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

terri G.
08/2019
5.0
computer repair
  + -1 more
great - had him at our office 3 times - approx. 5 hrs. total fixed everything we ask
Description of Work: repaired network printer connection and get computers running correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Milton L.
07/2019
5.0
computer repair
  + -1 more
Jeremy was great. I needed an emergency response and he provides that. He came over quickly and diagnosed the problem. He recommended a new computer for less than the price of the major repair needed. When I declined the repair, he didn't charge me the emergency price. Plus, he gave great advice on a new computer.
Description of Work: Repair of computer that wouldn't start

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

John C.
05/2019
5.0
computer repair, computer training
  + 0 more
Excellent. Jeremy has always come through for me.
Description of Work: Switchover from 9-year old desktop to new.
Rating CategoryRating out of 5
Yes, I recommend this pro

terrence R.
05/2018
5.0
computer repair
  + -1 more
It went well and he was very professional!
Description of Work: Did some repair work on my laptop in 2015!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jammie M.
12/2017
5.0
computer repair
  + -1 more
Jeremy did a great job. He explained everything very well so that we weren't boggled by IT-technical speak.
Description of Work: Consultation on our current backup solution and secure email approach. Jeremy reviewed both and implemented better solutions for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allison B.
10/2017
4.0
computer repair
  + -1 more
He was prompt, professional and knowledgeable. Unfortunately, my laptop was too far gone in order to be recovered. He did not charge me for the service call.
Description of Work: My laptop crashed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
09/2017
5.0
computer repair
  + -1 more
He seemed very knowledgeable and very easy to work with. I wasn’t happy with the cost. It was good service. We would use him again.
Description of Work: The computer was frozen and he did whatever to get it working again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Yolande W.
07/2017
5.0
computer repair, internet service
  + 0 more
Mr. Computer is ALWAYS my first call when we need technology assistance. We have complete trust in the company and their ability to solve any issue we have. Unparalleled professionalism, customer-focused, personable.
Description of Work: Computer programming, updates, virus elimination, back up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Van M.
07/2017
5.0
computer repair
  + -1 more
It went well and the problem was fixed. He left a sticker with his contact information and when I needed him for another job, I called and left a message as well as sent an email. I've yet to hear from him and that was several months ago. I went with another computer tech.
Description of Work: My computer wasn't connecting to my printer. Wirelessly or otherwise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Mr. Computer - On Site Expert Support
Hi [Member Name Removed], I'm very sorry to read your note and hear that you called/emailed and I failed to get back to you. I promise it was not my intention. I appreciate your business and would appreciate your business in the future. I'd love the chance to regain your trust if you should need anything let me know. Jeremy

Richard S.
05/2017
5.0
computer repair
  + -1 more
We have used Jeremy Zuther --- Mr. Computer --- several times for computer related problems. Each time he has be superbly knowledgeable, professional & punctual. He charges a fair hourly price & works quickly. He doesn't work the clock to add extra time. We don't even look at competitors anymore. He's the man.
Description of Work: various computer related problems multiple times

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

James B.
05/2017
5.0
computer repair
  + -1 more
My computer was picked up and service was performed at Mr Computer's shop. Upon delivery he spent time necessary to reinstall software for which I had licenses. All aspects of the service were about as good as they could be.
Description of Work: Restore computer after crash.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Gloria B.
05/2017
5.0
computer repair
  + -1 more
Problem was quickly diagnosed and repaired.
Description of Work: Check out desktop computer that was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie M.
03/2017
5.0
computer repair
  + -1 more
Jeremy was GREAT! He was on time, professional & very knowledgeable. He juggled 3 computers going through checks and downloads, etc. all at the same time and he didn't miss anything!! Everything was up and running with no data losses in short order and one fix was particularly complex. We are very grateful for his help. I've used his services for years and I constantly recommend him to anyone who needs computer help. I've never had anyone dissatisfied with the recommendation either.
Description of Work: We needed 3 computers fixed. One wouldn't open and 2 needed tuneups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

908 Meadowgate Dr Allen, TX, Allen, TX 75002

http://www.mrcomputertx.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
11:00 AM - 3:00 PM
Saturday:
11:00 AM - 3:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Training

FAQ

Mr. Computer - On Site Expert Support is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 11:00 AM - 3:00 PM

Saturday: 11:00 AM - 3:00 PM

Mr. Computer - On Site Expert Support accepts the following forms of payment: Check,PayPal
Yes, Mr. Computer - On Site Expert Support offers free project estimates.
Yes, Mr. Computer - On Site Expert Support offers eco-friendly accreditations.
No, Mr. Computer - On Site Expert Support does not offer a senior discount.
Yes, Mr. Computer - On Site Expert Support offers emergency services.
No, Mr. Computer - On Site Expert Support does not offer warranties.
Mr. Computer - On Site Expert Support offers the following services: Appts available usually same day or within 24 hours. Repairs and Virus Removal with your data safety in mind - Complex Networking & Cabling - Computer Setup & Installation - WiFi improvement and Troubleshooting - Data Migration & Recovery - Office Printers and File Sharing - Smart Home Devices, Alexa, Nest, Google Hub, Roku, Amazon Fire, Universal Remotes, Surveillance Camera Troubleshooting. We also offer new office consulting and setup, training and technology consulting.

Contact information

908 Meadowgate Dr Allen, TX, Allen, TX 75002

http://www.mrcomputertx.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
11:00 AM - 3:00 PM
Saturday:
11:00 AM - 3:00 PM