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Mr. Computer - On Site Expert Support

Computer Repair, Internet Service, Computer Training

About us

469-261-7000 Super Service Award Winner 2014-2022. I am a sole proprietor so when you schedule an appt, rest assured the work will be performed by a trained expert with 20 years experience. I answer the phone, speak your language and solve your problems, QUICKLY. Call 469-261-7000 for a free quote and quick scheduling or visit www.TopGeeks.net. -Jeremy Zuther

Business highlights

26 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Appts available usually same day or within 24 hours. Repairs and Virus Removal with your data safety in mind - Complex Networking & Cabling - Computer Setup & Installation - WiFi improvement and Troubleshooting - Data Migration & Recovery - Office Printers and File Sharing - Smart Home Devices, Alexa, Nest, Google Hub, Roku, Amazon Fire, Universal Remotes, Surveillance Camera Troubleshooting. We also offer new office consulting and setup, training and technology consulting.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

5.0149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 101-125 of 149 reviews

Floyd C.
06/2022
5.0
computer repair
  + -1 more
Great, Jeremy is awesome, period!!
Description of Work: Computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael F.
11/2017
5.0
computer repair
  + -1 more
Absolutely excellent!
Description of Work: To repair the mess I had made by inadvertently falling for an internet scam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Jackie H.
05/2017
5.0
computer repair
  + -1 more
Very well!
Description of Work: Repaired my computer and set up a printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Sandra L.
03/2017
5.0
computer repair, internet service
  + 0 more
Great! Very knowledgeable.
Description of Work: Have used his services several times with various issues. He is great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

terrence R.
12/2016
5.0
computer repair
  + -1 more
See above.
Description of Work: Mr. Computer had to assess the problem and had to reload the operating system and reinstall all my programs. He did an excellent job and also worked on my laptop at the same time. The price was very reasonable for the time that he spent on my computers. I will definitely use him again when I have a computer problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

T R L.
08/2016
5.0
computer repair
  + -1 more
Hire him
Description of Work: He worked on our wireless, printers, emails, and updated our software. Quick, professional, knowledgeable and well worth his fee. I usually don't give high recommendations like this. However he earned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sue R.
06/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lucy S.
06/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: I had problems with my internet service (AT&T U-verse) connection with Cisco equipment. |Problem was solved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Paula G.
06/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael R.
06/2016
3.0
computer repair
  + -1 more
unknown
Description of Work: Don't recall the exact repair but the problem quickly returned and they never came back as promised to fix it again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$200

Response from Mr. Computer - On Site Expert Support
Hello [Member Name Removed], I'm not sure if you meant to post this on here or on a different computer company. This is Jeremy Zuther. If you have a follow up need I'm sorry I did not know or failed to return an email etc. If that is the case, I make no excuse, I'm just sorry if I dropped the ball. Please let me know if I can help with anything. It looks like your review is in reference to service a few years ago so I'm not sure if you're still having an issue but like I say, just call if I can be of any help. Jeremy

Christen B.
06/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Connie P.
06/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Fixed my desk top computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CASSANDRA H.
11/2013
5.0
computer repair
  + -1 more
He was great, and also gave me some tips on keeping the computer clean and running quickly.
Description of Work: We had a virus issue and we were trying to figure out our network connection that they helped install correctly for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Judith P.
11/2013
5.0
computer repair
  + -1 more
He has been excellent. We have used them more than once. He has also helped us right over the phone. We like him very much and we will always call him. He fixes any issues very quickly. The prices are very reasonable and he is a very personable young man.
Description of Work: He repaired the internet browser on our computer that wasn’t working. The brand of our computer is an HP with Windows. We also have a Sony laptop that he has helped us with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yolande W.
11/2013
5.0
computer repair
  + -1 more
They have done lots of work for us. We trust them with all of our hardware and software. I don’t go to anyone else. They also work with my parents. The scheduling is wonderful and can even come out on weekends. He is incredibly punctual and he will work with our schedule as much as we would like. We trust him competently, and I can’t say enough good things s about him. Their prices are very competitive and I have no need to price compare.
Description of Work: They have set up our computers. They have installed our anti-virus software and networking. They have also installed additional software and updated our smart TV. They have even repaired computers for us and added RAM to update the speed of the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tonette S.
11/2013
5.0
computer repair
  + -1 more
All around he is a really nice guy, that knows what he is doing. He was on time and very professional. I would highly recommend him.
Description of Work: Set up access to my work computer from home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

L Jane R.
11/2013
5.0
computer repair
  + -1 more
Their prices were very reasonable and they were very honest. He wouldn’t suggest work that didn’t need to be done. He was very knowledgeable and accommodating. He is the best. We used them for several years. He was so good, and we didn’t use anybody else for our computers. He would come right away and take care of any issues.
Description of Work: They removed viruses. They would take care of any issues with my computer. He also helped us and guided us with updates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
11/2013
5.0
computer repair
  + -1 more
He was fantastic. He had all kinds of gear with him. He cleaned the PC up and got rid of things that didn’t need to be there. He also gave me a free program to back up my hard drive. He was able to do everything plus much more. He got everything done in just a couple hours. Be prepared to have him in your home for a couple hours.
Description of Work: He replaced the hard drive on my notebook. He was able to save the bad hard drive. The brand of the notebook was a Dell Inspiron 6000.
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

lisa G.
11/2013
5.0
computer repair
  + -1 more
We were happy with them. The prices were fair and they had good service. They had good communication and fixed the problem. The scheduling was fine. We have also called them back for a different issue because we liked their work.
Description of Work: We had a virus on our computer. They cleaned it up for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael R.
11/2013
5.0
computer repair
  + -1 more
I have worked with them for about 4-5 years. He is always very responsive and takes care of the problem. On one occasion when he couldn’t fix it, he didn’t even charge me which I part of his business practice. He will usually come out within a day when you call him. He will even come out on Saturdays and even Sundays if you need.
Description of Work: He removed a virus from my computer. We have an HP computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan S.
11/2013
5.0
computer repair
  + -1 more
I have used them about 8-10 times over the years. We are always happy and he is a very nice young man. He is very easy to get a hold of, and he is always punctual and keeps me up to date. It is a great relief to have someone so nice and pleasant to fix it. He also has a website that gives all the information about him and his services. www.mrcomputer123.com.
Description of Work: They cleaned up a laptop and reloaded all the software on it to make it run right. I also have a 10 year old Dell computer that he will clean up for me and replace the hard drive. He has also replaced the DVD drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard L.
11/2013
5.0
computer repair
  + -1 more
It went perfect! The man was on time knew exactly what he was doing. He is very professional and understanding as to your needs. My wife and I will always use Jeremy M. Zuther any time we have a computer problem. Richard & Helen Lavender
Description of Work: Installed new computer system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Shannan A.
12/2011
4.0
computer repair
  + -1 more
Overall the quality is good but the responsiveness is not.
Description of Work: Excellent work but not reliable service. Nice guy who appears to over-promise regarding getting the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$300

Judith P.
03/2011
5.0
computer repair
  + -1 more
He was very professional and I would definitely call him again. He fixed our computer and optimized it's performance. He had us up and running in less than an hour.
Description of Work: We had done everything we could to get our computer to print documents of all sorts. Nothing worked. Jeremy gave us some suggestions over the phone. When they didn't work he quoted us charges for coming to our house and arrived in a very timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

PEGGY W.
07/2010
5.0
computer repair
  + -1 more
Wonderfully. This individual was polished and well educated in his field. Business is booming for him.
Description of Work: Made pc lightening fast and my laptop runs more efficiently too and they talk to each others. I can even print from my laptop on my home pc. He added much needed memory, cleaned up the hard drive, added a modem, and it was just like new again. My house is high tech again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Contact information

908 Meadowgate Dr Allen, TX, Allen, TX 75002

http://www.mrcomputertx.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
11:00 AM - 3:00 PM
Saturday:
11:00 AM - 3:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Training

FAQ

Mr. Computer - On Site Expert Support is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 11:00 AM - 3:00 PM

Saturday: 11:00 AM - 3:00 PM

Mr. Computer - On Site Expert Support accepts the following forms of payment: Check,PayPal
Yes, Mr. Computer - On Site Expert Support offers free project estimates.
Yes, Mr. Computer - On Site Expert Support offers eco-friendly accreditations.
No, Mr. Computer - On Site Expert Support does not offer a senior discount.
Yes, Mr. Computer - On Site Expert Support offers emergency services.
No, Mr. Computer - On Site Expert Support does not offer warranties.
Mr. Computer - On Site Expert Support offers the following services: Appts available usually same day or within 24 hours. Repairs and Virus Removal with your data safety in mind - Complex Networking & Cabling - Computer Setup & Installation - WiFi improvement and Troubleshooting - Data Migration & Recovery - Office Printers and File Sharing - Smart Home Devices, Alexa, Nest, Google Hub, Roku, Amazon Fire, Universal Remotes, Surveillance Camera Troubleshooting. We also offer new office consulting and setup, training and technology consulting.

Contact information

908 Meadowgate Dr Allen, TX, Allen, TX 75002

http://www.mrcomputertx.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
11:00 AM - 3:00 PM
Saturday:
11:00 AM - 3:00 PM