Ace Handyman Services Collin County

Everything worked out just fine

They had immediate availability, which was a priority for me. They were courteous over the phone and very upfront about costs and fees. Another priority for me was that this be done as economically as possible as I was on a budget. The handyman (Tony) called the night before to get a feel for what needed to be done and my preferences on things. I appreciated this as I wasn't going to be there for the repair (mother-in-law was there) due to work. I told him what was damaged and asked that when he looked at things to suggest the lowest cost solution to fix the problem. His suggestions actually saved me a couple of hours of work on his part (and money on my part), so I decided to have the guest bath issue fixed while he was there too. He enabled me to maximize the work done, all within my budget! The work was done in the estimated time and done very well. I was very impressed with the honesty and integrity of this company and will definitely be calling on them again!

They were very quick to come out and punctual when they got here. He walked through and looked at everything that I wanted to have done and made some suggestions or comments about some of the things. He broke the estimate down because I wanted to do some of the things myself. They did a good job estimating. I would use him again in future.

We love them and will use them anytime we have a project for them! We have used them on several occasions. They always call you the night before to make sure they have the right address and time. When they show up they want to see what they will be working on, make sure they have the right supplies and immediately start on the work. They are proficient and professional.

Andrew, Cindy and team did a great job helping me purchase and install a custom dog door, as well as tape and bed a crack in the drywall. The price I paid included the special custom-made weatherproof door ($199) which Handyman Matters gave me at their professional price - a 5% discount off retail. They came ahead of time to spec out the dimensions - it was going into a pane of glass in a French door to the back yard (I have mini doxies, BTW!). While Jack, the repair man was there, he fixed an 8" crack in my wall and repainted both the repaired area as well as a water stain on the ceiling. He returned with the dog door about two weeks later, put it in and repositioned the mini blind anchors above and out of the way of the unit.

Tom called the night before and showed up on time. He performed quality work in a timely fashion.

Cindy, Andy and Tom all were very professional and timely with their responses. Before it would take five minutes to get hot water to my shower, now it takes less than a minute! Tom did a great job.

Tom has a terrrific attitude! Shows up on time and calls when he will be as little as 15 minutes late. He works quickly and well. Very professional but friendly. Cleaned up area beautifully and even took out all the trash.

The handyman they sent did a pretty good job. I?m very satisfied overall. He did a good job of cleaning up what he took to repair the wall. However, he didn?t throw away the box when the fan came in and I had to card out all the remaining bits and pieces which I think he should have done in the first place but his repairs was great.

Handyman Matters has been wonderful to deal with through the whole process. We had to reschedule 3 times, twice due to weather and once for personal reasons. Jack was here right on time, made his evaluation and returned with materials finishing the job and cleanup in less then 45 minutes.

The experience was really good. From my initial inquiry forward, I received prompt responses (including a call to confirm appointment time and the handyman showing up exactly on-time). While this was an expensive repair, the quality of work and the professionalism displayed by Loren, the handyman, was first-rate (as the adage goes, "You get what you pay for."

Very good. I originally had a gentleman out to the house in Feb to repair a gutter. Wasn't satisfied with the work and noted as such on Angie's List. Andy the manager contacted me and said at the time to try his company again as he wanted to show me that they are customer service oriented and follow thru on their work. The gutter in back needed to be checked as it was leaking. Then over the weekend prior to Loren coming out I had the two other items come up. When Loren called Sunday night to reconfirm his arrival the next day I mentioned the other items to be repaired and he said no problem. Loren arrived on time and found the gutter in back needing cleaning out which he did. Then he also cleaned out the other gutters and 2 downspouts as well. Didn't expect that. Then he installed the toilet flapper and put in the light panels in the kitchen. I had already bought the panels and they just needed trimming in order to fit the frame of the recessed lighting fixture. Overall a job well done. Loren is an example of how a job should get done. I've hired other handymen in the past and they could learn a thing or two from him. I look forward to calling on Handyman Matters in the future and asking for Loren.

Loren, the service tech, showed up on time and was very professional and polite. He was very knowledgeable about the items we needed fixed. And he was honest about the things he didn't know about. The price seems a little high ($75 an hour plus a $35 service charge and cost of materials), but I received a 5% Angie's List discount. Also, I've been told by others that handyman work is expensive, so maybe this was a good price. At any rate, the work got done fast and in a high-quality way. I would definitely use them again.

Brian came on time and I showed him the work that need to be done to the gutter and the door and he said no problem. I also pointed out that there were 2 holes in the wood/fascia that needed to be filled in before he reattached the gutter. He agreed and he would use wood filler to fill it in. When I came home and checked on the work that evening I found the holes weren't filled in on the fascia but the gutter was nailed in. Since he had called the night before to reconfirm the appointment I called him back to point out the job was incomplete. He said he forgot and would come by the next day to fill in the holes. I followed up with a call to Cindy in the office that morning to let her know I spoke to Brian as well regarding the incomplete work. Brian came out and filled in 1 of the 2 holes. Still not to my satisfaction. Will fill in the remaining hole myself.

I got this company's name from Angie's List and was impressed with their reviews. I was not disappointed. I contacted them at about 9AM and their craftsman was at my house by 12:30 PM the same day. He cleared and removed all the dead vegetation, wire brushed the wall, and inspected the brick and trim for any damage. A full report was left in my mailbox together with a detailed invoice. The finished wall looked as if the ivy had never been there. The price was quite reasonable. I couldn't have asked for better service.

Tom was running a few minutes late and called to let me know. He was very professional and tidy.

He was on time and did great work. He was very considerate with his tools and was very neat.

It turned out beautiful. The guy that came out was very neat and did not mess things up. He was very thoughtful about his tools and did not lay them on my new countertops. They were on time.

It worked out really well. I am already planning to call them again. They charge a $75 flat fee to come out, but they also send coupons with discounts which helps with the high cost. The guys that I worked with are really nice & I haven t had any issues with them.

He did a great job. He was out when he said he would be. He was courteous and offered to help with anything else while he was there.

They finished early and did some other things around the house as well. They were fast and efficient.

Perfect from start to finish. He worked 3 hours each day for 2 days. Great for everyone's schedule! On time, polite and professional. Will use again.

Excellent. The individual assigned to the job showed up on time, was very professional and proficient. He did a great job of cleaning up and ensuring that we were pleased with the quality of the work.

The initial estimate was clear in design and price. We got estimated high/low range. That really helped us plan to move forward and determine a best timing. Mr. Lawrence was very professional and got the patio done in just 2 days. We have already asked him for another bid to do a cut out for us in the bathroom for additional storage. We will continue to work with this company, hopefully for a long time.

Overall it went really well. The first person they sent wasn't knowledgeable about plumbing but they quickly sent another handyman who was very experienced and completed the job quickly and professionally.