Ace Handyman Services Collin County

Nice management! However they do not have good handymen! I had hired them to fit a bidet! In the past it took no more than 15 minutes by previous handymen. However handymen matters guys took more than 3-4 hours and made one bathroom un-operational. I had to call another handyman to get it finished. Their workmanship was shoddy, but they will defend it very skilfully! They wanted to charge for the whole time, but the manager came and saw the unfinished work and charged me for one hour which is still more than what it should have taken! Their hourly rate is 150$ which is way too high for a low skill level! Hire them at your own risk!

George did an outstanding job. Not only did he complete every task I needed, I learned a few handy tips from him. Will definitely use this company again.

They returned 3 times on one repair and I had do call a plumber who informed me that the parts they put in were not tightened correctly. I sent them the plumber bill and they did reimburse me for the cost.

Excellent! From start to finish, "Handyman Matters" took the fear and apprehension out of tackling a remodel. There was never an unanswered call or question, everything was up-front and the staff is first-rate. Crayden. our top-notch remodeler, handled every challenge that our "not so new" home presented with patience and expertise. We appreciated the freedom to choose and purchase our materials on our own when desired, however, the supplies that were provided and every supplemental crew that was brought into the mix, was high quality and professional. When the project was completed, our master bathroom was beyond our expectations. Everyone who has seen it is in awe over the improvement and beauty of the space. We would definitely recommend "Handyman Matters" for a room remodel and will not hesitate to call on them again.

Awesome. On time, on budget. Cleaned up and left no trash or other signs of disruption. Used my rooftop ladder and actually hing it back up in my garage for me when finshed. Great work. Would recommend for any handyman work needed in the Collin/East Denton county area.

They did a good job and was pleased with the job. I did think the cost was a bit too pricey for what was done. They were not able to re-grout my master shower....not sure why, but I'd rather someone be honest and tell me they can't do something than to try to do something they would not be good at.

I had a rattling window with no obvious sign of bad sealing. I wanted to try reapplying caulk as an attempt to the fix. When Rodney from Handyman Matters looked at the window, he said the caulking seems fine and tried to locate the real problem. He did find a flapping frame piece and applied a little bit caulk to glue it back. The whole job took less time that the original estimation. I feel Rodney is an honest guy and has a motivation to solve the real problem.

Timely, professional and nice. This company was very flexible with scheduling and they were able to hang overhead storage that we were not able to.

The phone number listed on the Angie's List site is not in service. When I go to the company's website it is also not in service. A complete waste of my time.

Great! Called after another person did a truly awful job hanging some doors in our house. Handyman Matters repaired their shoddy work (one of the doors wouldn't even close - hinge was installed upside down and set too far back). We would and actually I'm about to call them again. The repair person they sent was not the friendliest but he got the job done and did it well. That's really all that matters.

It's hard to tell where it broke off in the first place; nice work.

They wanted $50 just to do an estimate. Ridiculous.

Was not termites but was bigger than expected (our fault). Replaced the whole door and did it very well.

I am updating to my 7/20/17 review that said, "I sent Handyman Matters Collin County a message via Angie's list, asking for a quote and no one replied. If this company is as good as the reviews indicate, I would still like to get a quote, if they will respond to me." On 8/2/17, I received a reply to my message from Andy Bush, the president of Handyman Matters Collin County. He replied, "I want to apologize that no one has gotten with you before now (I saw your review). We have had some staffing challenges in the office (one lady left, we hired someone new and our Operations Manager is out on a family emergency). The end result is you fell through the cracks and I want to personally apologize. This doesn't happen very often, and I am very sorry it happened to you. Considering the time that has gone by, I'm pretty sure you have already found someone to take care of your issues. If for some reason you have not, I will personally handle getting you scheduled, etc. if you will give me a call. Our office number is 972-346-3041." Having suffered through the difficulties of staffing challenges myself, I more than understand how a customer could fall through the proverbial cracks. As such, I have again contacted Handyman Matters of Collin County to schedule an appointment to complete the other three jobs. When the jobs are complete, I will post a full review of the services received.

They were good. They were efficiently, quick. They came and did the work efficiently. I had no issues with them. The price was also good. I had no issues with them.

It was OK. The gentleman that did it was very knowledgeable. He knew not to get the slick ones and what length they should be. He did a real good job of putting them in, because I didn't know what to do.

The guy that showed up to do the work was professional and very patient as i asked alot of questions.

I use them all the time. They are great.

It went OK, however the person who came did not follow what I was told to expect. He fixed it on site instead of taking it with him. At the end, he acknowledged he probably should have done it the way the boss suggested. The person doing the work was leaving the company soon, so he wasn't totally invested in the job. The cabinet door did hold, though, so overall, I guess it turned out OK.

They worked closely with me to make sure all the work was done by my deadline.

not well present contractor said cement like siding was not put on . I went with Angie's recommended contractor and paid I was told it was the correct siding. Will check with Lowes today to be sure Very discouraged The estimate to complete project was 4 times what two other will do to finish

Excellent communication, beautiful work, did above and beyond.

All were done beautifully and I was entirely satisfied with the results. They were very professional and pleasant to work with. They were on time and charged the quoted price. Would definitely use them whenever I need handyman work done.

This was a big job because the old attic stairs needed to be removed and the new stairs installed. The workers were very respectful, knowledge and on time. The cleaned up after themselves once the job was completed and even vacuumed my floor!

Rodney was on time, very professional and did a good job.