Ashbusters Chimney Service Inc

Chimney Sweep, Chimney Repair, Fireplaces,

About us

Nashville's Chimney Experts. Ashbusters Chimney Service was founded over 25 years ago on the principle of prevention. We have seen the devastation of fire up close and personal and never want this to happen again to our friends, our families and our communities if we can help it. The fact is, not all fires are preventable. However, most fires are and by doing some very simple things on a yearly basis, like getting your chimneys and your dryer vents cleaned, you are taking action. Obstructions of any kind in a chimney can eventually cause a fire. Obstruction in your dryer vent or exhaust is even a larger danger to starting a fire and almost all of us have dryers in our homes.

Business highlights

21 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered
Eco Friendly

Services we offer

Chimney Sweeping & Services, Dryer Vent Cleaning, Self Help, Pellet & Woodstoves, Masonry Repairs, Waterproofing, Leaks Repair - Chimneys, Dampers Installation, Chimney Caps Installation, & Video Safety Inspections.

Services we don't offer

Air Duct Cleaning.

Amenities

Warranties
Yes
Senior Discount

$20.00 off any service

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8649 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 101-125 of 649 reviews

Teresa L.
04/2015
5.0
chimney sweep, fireplaces, gas logs, dryer vent cleaning
  + 2 more
Ashbusters did a terrific job. They were professional, on time, performed services exactly as described. They ensured I understood all work they were doing and explained potential part break areas and where my parts were in good order. Cleaned up after themselves well. I was very pleased and would definitely have them perform this service again.
Description of Work: Performed gas log fireplace cleaning of ventless gas fireplace. Removed all components, cleaned them, ensured all parts were working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jennie D.
04/2015
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
Quick, friendly, and provided great advice on long-term care
Description of Work: Performed regular maintenance on gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

S G C.
04/2015
5.0
chimney sweep
  + -1 more
They've been very punctual. We continue to use them and they've been great for us.
Description of Work: I ended up going with Ashbusters. We used them a couple of times during the past couple of months. They did a chimney sweep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paul S.
04/2015
5.0
chimney sweep, fireplaces
  + 0 more
The service provider was very professional, immediately got to work, made sure to keep things clean and took the time to explain things to me until I understood.
Description of Work: Cleaned the fireplace and examined it for any flaws.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jodie B.
04/2015
5.0
fireplaces, gas logs
  + 0 more
They were very prompt with scheduling. The technician was good. He was very accommodating and also replaced a part that was in our garage. Everything was great overall.
Description of Work: We purchased a deal for a gas log fireplace tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John B.
03/2015
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
Wonderful service! Guy was very professional and polite and answered any questions we had. Took pictures and emailed it to us of what was done. Very knowledgeable and let us know what other features we can purchase for the future.Will use again for service!
Description of Work: He came in and checked our gas fireplace, changed out the embers, cleaned the glass and explained what we can use on the glass to clean it ourselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

brenda M.
03/2015
5.0
chimney sweep
  + -1 more
Great. On Time. Very friendly and professional
Description of Work: Cleaned chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jason D.
03/2015
4.0
chimney sweep, chimney repair
  + 0 more
Gentleman was very courteous and thorough in his evaluation and inspection. I felt that he was honest with me and provided me with the options that his company could provide to fix the issues with the chimney. He did not clean the chimney due to non use and rain coming down the open flue. He provided me with an estimate to fix the chimney and bring it back up to code so that it could be safely used. The cost was prohibitive to me so I declined to fix the issues. He was very professional.
Description of Work: Gentleman inspected the chimney. Found that there was no need to sweep the chimney due to there being no cover on the flue. He gave me an estimate to fix the chimney, flue, insert, and damper. He did seal the chimney at the roof and at the insert.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James B.
03/2015
5.0
fireplaces, gas logs
  + 0 more
Extremely happy with your technician, Derrick Swords, and his speedy resolution of our problem. Our gas logs have not worked properly for 14 years, since I purchased this home. I was so impressed with his work I let him talk me into purchasing a remote control for my logs. Now my wife won't have to walk 10 feet across the floor in order to shut down the flame. She is indeed impressed. Thank you. Jim Brennon
Description of Work: Examined my 14 + year old gas logs. Repaired said logs. Sold me a remote control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Coralyn B.
03/2015
5.0
chimney sweep
  + -1 more
It went great. The quality of their work was really good. They were on time, and they did a very thorough job. They did really good.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Yilun W.
03/2015
5.0
fireplaces
  + -1 more
Professional, friendly, reasonable charge.
Description of Work: Fireplace log tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

SRINIVASAN N.
03/2015
5.0
chimney caps
  + -1 more
I called them to check the leakage on my chimney but they could not do it, and then finally they did. They are the only company who can help me with these problems and issues. It is only one person. They do the chimney services here. It looks fine to me. They did a very good job. There was a lot that was involved in the services so I didn't mind paying more. They were on the rooftop and I was so scared when they were doing the services because they didn't even have a helmet or anything. If they fell from the rooftop, it was unimaginable. I was so scared until they completed the work.
Description of Work: Ashbusters Chimney Service replaced the chimney cap with a new one because the chimney cap was leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$975

Susan T.
03/2015
5.0
chimney sweep
  + -1 more
very concerned about cleanliness of surrounding areas. Very professional workmanship
Description of Work: chimney sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Banu M.
03/2015
1.0
chimney sweep, chimney repair, fireplaces
  + 1 more
We never heard from them until we called after two weeks. Then they gave us an estimate of $1,700 with no explanation. The person who showed up at our house promised to look through catalogs and figure out how we can fix the stove to bring it up to code. Total failure of promise... Plus they never gave my mother-in-law the 10% discount promise in the original $150 charge. We have a stove not fixed and had to get electric heaters to see us through. We trusted Angie's List for this company; they turned out to be terrible!
Description of Work: We wanted our wood stove inspected, cleaned and in working condition. A technician came, looked through various components, inspected the chimney, cleaned and gave us a report of what needed to be fixed in order for the stove to be used again. He said he would contact us in 2-3 days for an estimate and a bid if necessary.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$150

Steve D.
02/2015
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
The technician called about thirty minutes before the appointment. I met him at the house and he was most friendly but professional. Performed the service, carefully cleaned up after himself, explained what he did and what he found, and was on his way. He was everything I could have expected and would certainly call them again..
Description of Work: Cleaned and checked fireplace and chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

chris C.
02/2015
5.0
chimney sweep, chimney repair
  + 0 more
It was excellent. They showed up on time and they called before they came out to the house. They had a camera and the young man was professional. He advised me on something and did not pressure me into buying anything. I was very comfortable with the whole experience.
Description of Work: They did a chimney sweep and safety inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

george L.
02/2015
5.0
fireplaces, gas logs
  + 0 more
Scheduling was easy. They came out for the service within about a week of purchasing the deal. They completed the repairs a couple of weeks ago. Everything went fine overall.
Description of Work: I purchased a deal for a gas log fireplace service and tune-up. They also replaced some of the gas fire logs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Terry H.
01/2015
5.0
masonry
  + -1 more
They came out and redid the work and we're happy with it. They didn't charge us anything for the work this time around. They were flexible with us for scheduling around the weather. The tech was very professional, attentive, and nice. The tech also seemed very knowledgable.
Description of Work: We had them out 5 years ago to reset the bricks; the mortar had started to come apart. Their work started to crack recently; we had a 10 year warranty with them on their work so we called them back out.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randall B.
01/2015
5.0
chimney sweep, chimney repair, fireplaces, dryer vent cleaning
  + 2 more
They came in November and did a thorough inspection of our fireplace and gave us an estimate for repairs. We paid half up front and scheduled the actual work. They showed up as promised and did an excellent job. I am enjoying a fire in the fireplace as I write this review. I would definitely recommend them.
Description of Work: They cleaned the chimney vents, sealed a leak in the chimney and repaired our pre-fab fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,203

Teri C.
01/2015
5.0
chimney repair
  + -1 more
Very professional and sharp. He is one of the good guys.
Description of Work: They did an inspection of our chimney.
Rating CategoryRating out of 5
Yes, I recommend this pro

John B.
01/2015
5.0
fireplaces
  + -1 more
Derrick called in advance of the appointment to see if he could come in a little early which was fine with me. When he arrived, he worked quickly and efficiently and explained everything he was doing along the way; I'm very happy with the service!
Description of Work: Tune up for my gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

D Randall W.
01/2015
1.0
chimney sweep, chimney caps, chimney repair
  + 1 more
Ashbusters I don't think they ever called me so I used someone else even though I prepaid it. I followed on Angie's List deals, I had to go in and prepay and then they never gone back to me as far as I remember. I've never heard from them so I used someone else.
Description of Work: They never responded.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from Ashbusters Chimney Service Inc
Hello [Member name removed], I apologize for the issue that you had when trying to book our service through Angies List. We could not find record of your purchase from the Angies List web site or our search through all of the incoming emails. You should contact Angies List for a refund or keep the coupon towards future service.

Sheena W.
01/2015
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
Unfortunately, our inspection was met with a never-ending list of repairs needed, and a steep price, which I'm not so sure was warranted. We were told that we would be provided with pictures of the parts of the chimney/fireplace that needed repairs, but never received them. We ended up going with another service that did the same amount of repairs, if not more (yes, we were shocked at how poorly the fireplace and chimney really were), but for about $3000 less. In speaking with several other friends who have used their services or received quotes in the past, this company tends to bid high and suggest the 'full monty' of repairs every time. But, besides the cost, they were friendly, professional, on-time, and kept the house very clean while doing their cleaning and inspection.
Description of Work: We asked them to come for an inspection, cleaning service, and quote on work to be done on an old fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Leesa R.
01/2015
5.0
chimney sweep, gas logs
  + 0 more
Very punctual. My logs had not been used in 2 1/2 years and he got them working again. Very professional and very nice.
Description of Work: Gas fire log tune up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John M.
01/2015
1.0
chimney sweep
  + -1 more
Despite listing three times I was available and after having to call them to make an appointment, I was told the first available slot I was about four weeks away. If I knew it would take four weeks I would have never purchased it.
Description of Work: .
Rating CategoryRating out of 5
$99

Contact information

1086 Courier Place, Smyrna, TN 37167

https://ashbusters.net/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Gas Logs,
Masonry,
Dryer Vent Cleaning,
Roofing,
Air Duct Cleaning,
Heating and Air Conditioning,
Natural Gas Lines,
Windows

FAQ

Ashbusters Chimney Service Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Ashbusters Chimney Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ashbusters Chimney Service Inc does not offer free project estimates.
Yes, Ashbusters Chimney Service Inc offers eco-friendly accreditations.
No, Ashbusters Chimney Service Inc does not offer a senior discount.
Yes, Ashbusters Chimney Service Inc offers emergency services.
Yes, Ashbusters Chimney Service Inc offers warranties.
Ashbusters Chimney Service Inc offers the following services: Chimney Sweeping & Services, Dryer Vent Cleaning, Self Help, Pellet & Woodstoves, Masonry Repairs, Waterproofing, Leaks Repair - Chimneys, Dampers Installation, Chimney Caps Installation, & Video Safety Inspections.
Air Duct Cleaning.

Contact information

1086 Courier Place, Smyrna, TN 37167

https://ashbusters.net/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed